Hi,
trying to use

http://setiweb.ssl.berkeley.edu/create_account_form.php

I get the error message

Create account: error
There's already an account with that email address
Click your browser's Back button to try again.

even if , using the page

http://setiweb.ssl.berkeley.edu/get_passwd.php

with the same email address, I get the error

Mailed account key
There is no user with that email address.
Try reentering your email address.

Morover, in which way a new user can post an help request if he isn't able to have an ID to enter the forum?

Regards,
Pietro