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| Personal background |
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Samuel Gallezzo
9 Lynde Street
Malden, MA 02148
Cellular 1-781-267-1781
gallezzo@netzero.net
PROFILE
Applicant conscientiously applies company policies and procedures; follows direction; learns quickly, works well independently or as part of a team. Experienced in training and supervision of personnel, A+ and Network+ certified
ACCOMPLISHMENTS
• Completed major product release of ADSL in New England for Bell Atlantic and Verizon, meeting very aggressive, externally committed schedule
• Supported ISP to Customer connectivity and data transfer, giving end-users high speed internet with multiple connections
• Responsible for scheduling and installation of ADSL in Western Massachusetts
EXPERIENCE
Holyoke Boys and Girls Club of America
Computer Instructor, present
Assist children ages 6 to 13 to access computers and internet for daily planned activities outlined by program director
Holyoke Community College
Help Desk Technician, 2006
Responsible for setup of audio visual equipment and minor repair of computer equipment
AutoZone, Northampton, Massachusetts
Commercial Driver, 2003 - 2006
Responsible for day to day delivery of Commercial Accounts and collections for overdue funds
Holyoke Community College, Office for Students with Disabilities
Tutor/Statistics for Psychology, 2004-2005
Worked in OSD department assisted students with disabilities to access adaptive technology
DecisionOne, Southborough, Massachusetts
ADSL/Network Technician, 1999 - 2001
Involved with deployment of residential and commercial Asymmetrical Digital Subscriber Lines for Bell Atlantic and Verizon
Judge Technical, Rhode Island
ADSL Technician, 1999 - 2000
Temp hired for rollout of ADSL in New England, eventually hired by client
RCN, Springfield, Massachusetts
Technical Help Desk, 1998 - 1998
Troubleshooting connectivity issues for ISP customers for Dial-up and high speed connections
Uni-Care Life and Health, Springfield, Massachusetts
Computer/Printer Operator, 1997 - 1998
Operated and maintained Oce' 9245 printers and associated servers for insurance documents.
Share Group Inc., Hadley, Massachusetts
Fundraiser, 1994 - 1997
Fundraising for Non-profit and democratic organizations
EDUCATION
Psychology 2003 to present
Holyoke Community College, Holyoke Massachusetts GPA 3.579 and member of Phi Theta Kappa Honor Society
Certification, 2002
New Horizons, San Antonio, Texas
A+ and Network+ Certification
H.S. Diploma, 1984
Pope John XXIII, Everett, Massachusetts
SKILLS:
Network + Certified:
• Media and Topologies
• Protocols and Standards
• Network Implementation, Network Support
A+ Certified:
• Installation, configuration, upgrading of hardware
• Diagnosing and troubleshooting
• Preventative maintenance
• Motherboard, Processors, Memory
• Printer operation and maintenance
• Installation and troubleshooting of operating systems
Training
A+ and Network+ Certification - New Horizons, San Antonio, Texas, 2002 Applicant successfully completed training and acquired certification for CompTia A+ and Network+.
CERTIFICATIONS
A+ and Network+ Certification number COMP001000090124
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