Message boards :
Number crunching :
Account manager error: file not found
Posted 14 Mar 2008 by lostcub
I noticed that SETI@home stopped working, so I looked at the tasks. I had two task completed, but had computer error listed.
Messages said something like "invalid key, please contact site, there was also a note that said, if convenient reset project.
I first tried to connect to the account manager at http://setiathome.berkeley.edu/ and it connected and asked for me email and password. BOINC returned an error and said "check messages" which basically said, file not found.
At this point I felt the two units completed have probably already been lost anyhow do to some form of error so, I detached and tried to re attach to SETI@home; same error was returned.
I then checked server status, and there seems to be no problems with any of the servers and all were working normally. So, I decided to re install BOINC thinking somehow it could have been a file that somehow got deleted. After re installing, I started the software. Messages indicated it connected to another project that was still attached in the previous installation (but, currently I'm not taking any work units for it.) I tried again to attach to SETI@home and got the same error messages. Here are all the messages from the time I started BOINC after I reinstalled it:
3/14/2008 4:59:09 PM||Starting BOINC client version 5.10.45 for windows_intelx86
3/14/2008 4:59:09 PM||log flags: task, file_xfer, sched_ops
3/14/2008 4:59:09 PM||Libraries: libcurl/7.18.0 OpenSSL/0.9.8e zlib/1.2.3
3/14/2008 4:59:09 PM||Data directory: D:\\Program Files\\BOINC
3/14/2008 4:59:09 PM||[error] Couldn't parse account file account_setiathome.berkeley.edu.xml
3/14/2008 4:59:09 PM||[error] Couldn't parse statistics_setiathome.berkeley.edu.xml
3/14/2008 4:59:09 PM||Processor: 1 AuthenticAMD AMD Sempron(tm) Processor 3000+ [x86 Family 15 Model 12 Stepping 2]
3/14/2008 4:59:09 PM||Processor features: fpu tsc sse 3dnow mmx
3/14/2008 4:59:09 PM||OS: Microsoft Windows 2000: Professional Edition, Service Pack 4, (05.00.2195.00)
3/14/2008 4:59:09 PM||Memory: 2.00 GB physical, 2.30 GB virtual
3/14/2008 4:59:09 PM||Disk: 34.83 GB total, 497.00 MB free
3/14/2008 4:59:09 PM||Local time is UTC -5 hours
3/14/2008 4:59:09 PM||Version change (5.10.30 -> 5.10.45)
3/14/2008 4:59:09 PM|Einstein@Home|URL: http://einstein.phys.uwm.edu/; Computer ID: 1112815; location: (none); project prefs: default
3/14/2008 4:59:09 PM||General prefs: from http://setiathome.berkeley.edu/ (last modified 31-Jan-2008 06:02:10)
3/14/2008 4:59:09 PM||Host location: none
3/14/2008 4:59:09 PM||General prefs: using your defaults
3/14/2008 4:59:09 PM||Reading preferences override file
3/14/2008 4:59:09 PM||Preferences limit memory usage when active to 1023.74MB
3/14/2008 4:59:09 PM||Preferences limit memory usage when idle to 1842.74MB
3/14/2008 4:59:09 PM||Preferences limit disk usage to 0.47GB
3/14/2008 4:59:09 PM||Running CPU benchmarks
3/14/2008 4:59:40 PM||Benchmark results:
3/14/2008 4:59:40 PM|| Number of CPUs: 1
3/14/2008 4:59:40 PM|| 1759 floating point MIPS (Whetstone) per CPU
3/14/2008 4:59:40 PM|| 3120 integer MIPS (Dhrystone) per CPU
3/14/2008 4:59:50 PM||Fetching configuration file from http://setiathome.berkeley.edu/get_project_config.php
3/14/2008 5:00:07 PM||Contacting account manager at http://setiathome.berkeley.edu/
3/14/2008 5:00:08 PM||Account manager error: file not found
I would appreciate any help in solving this issue, I have never ran a crossed this error before and like I said, I did reinstall BOINC which is often the best thing to do if "files" are missing.
I can logged manually into the seti@home site, (doubt if I could post here if I couldn't <grin>) but, it seems BOINC can't for some reason. Oh yes, I even reseted my password too at the site to see if it got corrupted on the server.
Message boards :
Technical News :
Calm a Llama Down (Feb 13 2008)
Posted 14 Feb 2008 by lostcub
(SIGH)...At least I know NOW I didn't do something wrong... LOL
Thank goodness it's not just me! The whole site seemed to be down for the best part of half an hour just now so I suspect the problems are in California.
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