Missing project in BOINC Manager display

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Profile Gordon Lowe
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Message 1916495 - Posted: 2 Feb 2018, 17:09:10 UTC

Does anybody know why my project doesn't show up in the display for BOINC Manager on one of my computers? If I use Simple View, it shows up, but not in the Advanced window. My other two computers show the project just fine.

See below:

Computer 1:


Computer 2:


Computer 3

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Message 1916529 - Posted: 2 Feb 2018, 21:53:19 UTC - in response to Message 1916495.  
Last modified: 2 Feb 2018, 21:56:10 UTC

Does anybody know why my project doesn't show up in the display for BOINC Manager on one of my computers? If I use Simple View, it shows up, but not in the Advanced window. My other two computers show the project just fine.

I notice on the Manager in question, there are no Column headings (Project, Account, Team etc).
In Advanced view, select Options, Select columns. For Projects, are any of those boxes selected? Even if so, try deselecting them, then OK, then reselect them & OK and see if that brings them back.
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Message 1916533 - Posted: 2 Feb 2018, 22:51:43 UTC - in response to Message 1916529.  

Good idea. I took a look at that, and everything was defaulted as selected. I unselected everything except status, clicked ok, and went back and reselected everything, but still the same result.


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Message 1916538 - Posted: 2 Feb 2018, 23:08:41 UTC
Last modified: 2 Feb 2018, 23:09:14 UTC

Can you post the Simple view and the active task list? Just to be sure what is really running.

Did you try to reinstall the Boinc on the host?
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Message 1916540 - Posted: 2 Feb 2018, 23:15:40 UTC - in response to Message 1916538.  

Can you post the Simple view and the active task list? Just to be sure what is really running.

Did you try to reinstall the Boinc on the host?

And when you click on the Tasks tab, does it show any tasks there running or even waiting to run?
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Message 1916541 - Posted: 2 Feb 2018, 23:23:07 UTC - in response to Message 1916540.  

It's definitely running.



Tasks in process:

https://setiathome.berkeley.edu/results.php?hostid=7311828
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Message 1916546 - Posted: 2 Feb 2018, 23:53:54 UTC

Think you need to reinstall BOINC. I assume the computer with no display is the one you linked the task in your last post. In your original post, both Windows machines show BOINC 7.8.3.

The task you linked shows BOINC 7.8.2. Not sure how you ended up with a 7.8.2 version which I don't see in the application history.

This is from your valid task received today.

<core_client_version>7.8.2</core_client_version>

Seti@Home classic workunits:20,676 CPU time:74,226 hours
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Message 1916547 - Posted: 2 Feb 2018, 23:58:05 UTC - in response to Message 1916541.  
Last modified: 2 Feb 2018, 23:59:00 UTC

It's definitely running.

Afraid not.
The big red circle with the line through it means that WU isn't running- in the manager screen shot you posted it shows "Suspended computer is in use"
When I set my Manager to Simple view, it shows a Green arrow
Even so, in Advanced view there should be something there in the Project tab.

Tasks in process:
https://setiathome.berkeley.edu/results.php?hostid=7311828

That's here in your account, I was referring to the Manager in Advanced view to see if there are any tasks there that are running.

As Juan suggested, it'd try reinstalling BOINC over the existing installation.


In your original post, both Windows machines show BOINC 7.8.3.
The task you linked shows BOINC 7.8.2. Not sure how you ended up with a 7.8.2 version which I don't see in the application history.

Ah. Maybe check you only have 1 instance of BOINC installed and running?
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Message 1916548 - Posted: 3 Feb 2018, 0:00:56 UTC - in response to Message 1916546.  

I updated both Windows computers to 7.8.3, a few hours ago, so all my tasks are still from the old version.

The problem with seeing the project in Advanced View was happening before I updated, however. I noticed it yesterday.
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Message 1916549 - Posted: 3 Feb 2018, 0:03:37 UTC - in response to Message 1916547.  

It's definitely running.

Afraid not.
The big red circle with the line through it means that WU isn't running- in the manager screen shot you posted it shows "Suspended computer is in use"
When I set my Manager to Simple view, it shows a Green arrow
Even so, in Advanced view there should be something there in the Project tab.



Good point about the big red circle with the line through it.

I'll reinstall BOINC on the problem computer.
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Message 1916553 - Posted: 3 Feb 2018, 0:27:09 UTC

Ok, through Windows, I uninstalled BOINC, and then re-installed it via https://boinc.berkeley.edu/download_all.php

I really thought that would fix the issue, but it's still the same, and when I try to add the project I've been running, I get the message that it's already in there.


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Message 1916555 - Posted: 3 Feb 2018, 0:30:00 UTC - in response to Message 1916553.  

Just a wild idea, don't have to do it but...

Uninstall boinc, moved seti@home folder to trash, empty. Then restart, redownload BOINC, reattach and HOPEFULLY it will resend lost work units. No Guarantee but I think I did this once and it fixed it..

Like I said, Last resort...
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Message 1916556 - Posted: 3 Feb 2018, 0:36:29 UTC - in response to Message 1916555.  

Just a wild idea, don't have to do it but...

Uninstall boinc, moved seti@home folder to trash, empty. Then restart, redownload BOINC, reattach and HOPEFULLY it will resend lost work units. No Guarantee but I think I did this once and it fixed it..

Like I said, Last resort...

Maybe just detach & reattach first?

And triple check there isn't another copy of BOINC installed, somewhere...
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Message 1916557 - Posted: 3 Feb 2018, 0:40:50 UTC

Footnote on the red circle with the line through it... I just checked my other Windows computer, and in Simple View, it shows the same icon, but in Advanced View, it's showing the project, properly.
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Message 1916561 - Posted: 3 Feb 2018, 0:45:00 UTC - in response to Message 1916556.  

Just a wild idea, don't have to do it but...

Uninstall boinc, moved seti@home folder to trash, empty. Then restart, redownload BOINC, reattach and HOPEFULLY it will resend lost work units. No Guarantee but I think I did this once and it fixed it..

Like I said, Last resort...

Maybe just detach & reattach first?

And triple check there isn't another copy of BOINC installed, somewhere...


I agree, that's a good idea to check and see if there's another BOINC running, and I looked, but there's just one.

How do I detach from a project?
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Message 1916563 - Posted: 3 Feb 2018, 0:52:42 UTC - in response to Message 1916561.  
Last modified: 3 Feb 2018, 0:53:30 UTC



I agree, that's a good idea to check and see if there's another BOINC running, and I looked, but there's just one.

How do I detach from a project?


Well, if you could see the project in the advance view, then you would click on it and then in the left hand column you would see an option to detach from project (remove) .......But that would only be an option if you can see the project .....catch 22...
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Message 1916566 - Posted: 3 Feb 2018, 0:59:36 UTC
Last modified: 3 Feb 2018, 1:13:15 UTC

If anything fails, the best option is to reinstall all, from the beginning, do a totally new installation and not forget to delete the data files directory first.
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Message 1916567 - Posted: 3 Feb 2018, 1:00:27 UTC

In Windows Explorer, C:\ProgramData\BOINC\projects
there's only one copy of
setiathome.berkeley.edu
in the projects folder?
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Message 1916568 - Posted: 3 Feb 2018, 1:02:46 UTC - in response to Message 1916563.  

Well, if you could see the project in the advance view, then you would click on it and then in the left hand column you would see an option to detach from project (remove) .......But that would only be an option if you can see the project .....catch 22...


Yep.

I just tested that out on my other Windows computer, and you're right, there's a "Remove" button, but unfortunately I don't have that in the case of my problem computer.
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Message 1916570 - Posted: 3 Feb 2018, 1:05:19 UTC - in response to Message 1916567.  

In Windows Explorer, C:\ProgramData\BOINC\projects
there's only one copy of
setiathome.berkeley.edu
in the projects folder?


I checked, just now. Only one.
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Message boards : Number crunching : Missing project in BOINC Manager display


 
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