Issues with donations to SETI - who has the same experiences?

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Profile Schmeily
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Message 1898718 - Posted: 2 Nov 2017, 17:43:18 UTC
Last modified: 2 Nov 2017, 17:48:31 UTC

If you do not have creditkate, you can donations via PayPal via GPU group.
that's what it says on the donations page.

I donated $ 25 via PayPal on the 2016 September 16th through the website http://www.gpuug.org/.

To date, I have not received the green star.

3 times Inquiry about the contact-form GPU users - no answer
a mail to donors@ssl.berkeley.edu - no answer
--- (Explanation on the donation page: If you have any questions, please send e-mail to: donors@ssl.berkeley.edu.)
a mail to the founder of GPU-group - no answer

Does the money arrive at SETI?
I do not know if I donate again ?!
Does SETI no longer need money?
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kittymanProject Donor
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Message 1898719 - Posted: 2 Nov 2017, 17:45:22 UTC - in response to Message 1898718.  

I shall request that this be looked into.
Meow!
A kitty keeps loneliness away.
More meowing, less hissing. I speak meow, do you?

Have made friends in this life.
Most were cats.
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Profile Schmeily
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Message 1898723 - Posted: 2 Nov 2017, 17:50:33 UTC - in response to Message 1898719.  

I shall request that this be looked into.
Meow!


that would be very nice, thanks
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Richard HaselgroveProject Donor
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Message 1898726 - Posted: 2 Nov 2017, 17:58:56 UTC

Thanks for reminding me that my green star had collapsed into a black hole.

Just renewed via debit card - we can check that the credit/debit card route still works.
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Message 1898739 - Posted: 2 Nov 2017, 19:23:42 UTC - in response to Message 1898726.  

And there it is.
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Profile Chris SCrowdfunding Project Donor
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Message 1898841 - Posted: 3 Nov 2017, 8:19:05 UTC

I hope any donation issues have been sorted out as we have Eric's annual Autumm appeal on our hands.

To fully participate in these projects, SETI@home needs two things. First, we need you, and your friends and family. The current flood of data requires more processing power than SETI@home volunteers currently provide. Please spread the word about SETI@home and encourage people to participate. Second, SETI@home needs the funding to obtain the hardware and develop software required to handle this new data source. We'll need to add about 300 TB of storage to handle the Parkes data alone.

I'm hoping that you will give generously to our efforts.

May you have happy holidays and a peaceful 2018!

Eric Korpela
Director of SETI@home
Your gift details…

You gave to: SETI@home

We received your gift of $50.00

via Visa on 11/03/2017.

Your confirmation number is 290880.
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rob smithProject Donor
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Message 1898842 - Posted: 3 Nov 2017, 8:33:44 UTC - in response to Message 1898718.  

GPUG donations don't go directly to SETI, but pass through for nothing. A good thing. While I'm sure they do their best to make sure individual donors are identified to SETI, sometimes there is a break in the chain, and our information doesn't get to the right place within SETI. When this happened to me a couple of years back I had to resort to a PM to Eric Korpela who sorted it out.
Bob Smith
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rob smithProject Donor
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Message 1898843 - Posted: 3 Nov 2017, 8:39:56 UTC

Another $50 on its way:

You gave $50.00
to SETI@home
on November 3, 2017
via Visa
Your confirmation number is 290881

Now wait for the green star to re-appear
Bob Smith
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Message 1898850 - Posted: 3 Nov 2017, 9:29:17 UTC
Last modified: 3 Nov 2017, 9:31:25 UTC

I think that the "official" Autumn appeal will start in a couple of weeks, but my email came yesterday.

Either a quick pm to Eric or Uli usually sorted a missing green star out :-)
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Message 1898867 - Posted: 3 Nov 2017, 13:26:20 UTC - in response to Message 1898850.  
Last modified: 3 Nov 2017, 13:31:23 UTC

I think that the "official" Autumn appeal will start in a couple of weeks, but my email came yesterday.

Either a quick pm to Eric or Uli usually sorted a missing green star out :-)

I asked Uli on behalf of Schmeily. She said it had to be handled by Eric.
I am sending him a message now.
Hang in there, Schmeily.

Meow.

BIG EDIT.......BIG EDIT........
Wait a minute here.
Schmeily.............that donation is over a year old.
Green stars only last a year.
I cannot get that fixed when the donation is that old.
Please make a new donation and I shall make sure that your green star is taken care of if it does not work properly.

Meow!
A kitty keeps loneliness away.
More meowing, less hissing. I speak meow, do you?

Have made friends in this life.
Most were cats.
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rob smithProject Donor
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Message 1898879 - Posted: 3 Nov 2017, 14:09:18 UTC

However it can appear as part of your donations record.
Bob Smith
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Profile Schmeily
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Message 1898891 - Posted: 3 Nov 2017, 15:58:02 UTC - in response to Message 1898867.  
Last modified: 3 Nov 2017, 16:00:51 UTC


BIG EDIT.......BIG EDIT........
Wait a minute here.
Schmeily.............that donation is over a year old.
Green stars only last a year.
I cannot get that fixed when the donation is that old.
Please make a new donation and I shall make sure that your green star is taken care of if it does not work properly.
Meow!


No sorry, the donation is from September 2017.
Here is the confirmation from PayPal. https://www.team-space-quest.de/data-download/donation.pdf
I have donated via the official form to GPU users with the SETI ID and email address.

look this: http://www.gpuug.org/donationlist/directtoseti
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kittymanProject Donor
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Message 1898903 - Posted: 3 Nov 2017, 16:56:06 UTC - in response to Message 1898891.  


BIG EDIT.......BIG EDIT........
Wait a minute here.
Schmeily.............that donation is over a year old.
Green stars only last a year.
I cannot get that fixed when the donation is that old.
Please make a new donation and I shall make sure that your green star is taken care of if it does not work properly.
Meow!


No sorry, the donation is from September 2017.
Here is the confirmation from PayPal. https://www.team-space-quest.de/data-download/donation.pdf
I have donated via the official form to GPU users with the SETI ID and email address.

look this: http://www.gpuug.org/donationlist/directtoseti

OK....
Thank you for the clarification.
I shall see if I can contact Eric then.

Meow!
A kitty keeps loneliness away.
More meowing, less hissing. I speak meow, do you?

Have made friends in this life.
Most were cats.
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kittymanProject Donor
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Message 1898954 - Posted: 3 Nov 2017, 21:34:59 UTC

And Eric replied that he is looking into it.
He has a number of others to try to fix as well.
The kitties say 'Thank you, Eric!'

Meow.
A kitty keeps loneliness away.
More meowing, less hissing. I speak meow, do you?

Have made friends in this life.
Most were cats.
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Profile AngelaProject Donor
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Message 1899030 - Posted: 4 Nov 2017, 5:03:37 UTC

Trouble-shooting 101 - on your account page there is this question:

Are all your donations anonymous?

If you answer "yes" you will not see a green star. If you answer "no" you will see a green star if you have donated in the past 12 months.

This probably doesn't cover the original question about donations through the GPUUG, but it may answer questions for people who make donations directly through the forum link and still don't see their green stars.
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Profile Chris SCrowdfunding Project Donor
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Message 1899043 - Posted: 4 Nov 2017, 6:56:13 UTC - in response to Message 1899030.  

A very good point Angela. Personally I've never understood why some people donate to a project and then choose to keep it secret. It's a bit like Feminists using Ms, as in my marital status is no business of yours. I am proud that I have been in the fortunate position of being able to donate some money to the project. How much is my private business, but I'm happy that the fact is public knowledge.

Does it default to being "No" it would be better if it did.
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Message 1899210 - Posted: 5 Nov 2017, 1:36:45 UTC - in response to Message 1899030.  

Trouble-shooting 101 - on your account page there is this question:

Are all your donations anonymous?

If you answer "yes" you will not see a green star. If you answer "no" you will see a green star if you have donated in the past 12 months.

This probably doesn't cover the original question about donations through the GPUUG, but it may answer questions for people who make donations directly through the forum link and still don't see their green stars.

Schmeily, have you checked your account to see that you do not have the anonymous option on?
A kitty keeps loneliness away.
More meowing, less hissing. I speak meow, do you?

Have made friends in this life.
Most were cats.
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Message 1899258 - Posted: 5 Nov 2017, 8:19:57 UTC - in response to Message 1899210.  

Status:
===============================================
Number of donations 2
Total amount $50.00
Last donation received 28 Apr 2016, 7:00:00 UTC
Are all your donations anonymous? yes (click here to change)
===============================================
Date Amount (US) Source** Transaction ID*** Anonymous?
2 May 2011, 7:00:00 UTC $25 UC Giving 74119
28 Apr 2016, 7:00:00 UTC $25 UC Giving 180378
===============================================
Donation from 16 Sep 2017 not listet.
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Profile Chris SCrowdfunding Project Donor
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Message 1899260 - Posted: 5 Nov 2017, 8:33:49 UTC

Should be easy to track down if you have a receipt No. for the last one.

Donations to SETI@home
Number of donations 32
Last donation received 3 Nov 2017, 7:00:00 UTC
Are all your donations anonymous? no (click here to change)
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kittymanProject Donor
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Message 1899266 - Posted: 5 Nov 2017, 9:17:17 UTC - in response to Message 1899258.  

Status:
===============================================
Number of donations 2
Total amount $50.00
Last donation received 28 Apr 2016, 7:00:00 UTC
Are all your donations anonymous? yes (click here to change)
===============================================
Date Amount (US) Source** Transaction ID*** Anonymous?
2 May 2011, 7:00:00 UTC $25 UC Giving 74119
28 Apr 2016, 7:00:00 UTC $25 UC Giving 180378
===============================================
Donation from 16 Sep 2017 not listet.

Well, the above info says donations are anonymous.
If that is correct, that is why your star is not showing.
Edit your account and set anonymous to 'no', and that might fix things right up.

Meow?
A kitty keeps loneliness away.
More meowing, less hissing. I speak meow, do you?

Have made friends in this life.
Most were cats.
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Message boards : Cafe SETI : Issues with donations to SETI - who has the same experiences?


 
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