Win 10 Computer will not report tasks

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Message 1892539 - Posted: 30 Sep 2017, 0:49:02 UTC

My Win 10 Computer will not report tasks to get new...Should i do a "Reset"?

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Message 1892543 - Posted: 30 Sep 2017, 0:59:49 UTC
Last modified: 30 Sep 2017, 1:03:19 UTC

Exit BOINC, restart it, check the Event log to see if it makes a Scheduler request, if not then click on Update in the manager, then post the detail from the Event log so we can see what's happening.

EDIT- on the Project tab, check that "No new tasks" hasn't been selected.
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Message 1892544 - Posted: 30 Sep 2017, 1:08:58 UTC

9/29/2017 9:04:02 PM | SETI@home | Found app_config.xml
9/29/2017 9:04:02 PM | | A new version of BOINC is available. (7.8.2) <a href=https://boinc.berkeley.edu/download.php>Download</a>
9/29/2017 9:04:02 PM | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 8224710; resource share 100
9/29/2017 9:04:02 PM | SETI@home | General prefs: from SETI@home (last modified 11-Jan-2016 15:04:26)
9/29/2017 9:04:02 PM | SETI@home | Computer location: home
9/29/2017 9:04:02 PM | | General prefs: using separate prefs for home
9/29/2017 9:04:02 PM | | Reading preferences override file
9/29/2017 9:04:02 PM | | Preferences:
9/29/2017 9:04:02 PM | | max memory usage when active: 4848.19MB
9/29/2017 9:04:02 PM | | max memory usage when idle: 7272.28MB
9/29/2017 9:04:02 PM | | max disk usage: 10.00GB
9/29/2017 9:04:02 PM | | max CPUs used: 3
9/29/2017 9:04:02 PM | | suspend work if non-BOINC CPU load exceeds 75%
9/29/2017 9:04:02 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
9/29/2017 9:04:02 PM | SETI@home | Sending scheduler request: To report completed tasks.
9/29/2017 9:04:02 PM | SETI@home | Reporting 200 completed tasks
9/29/2017 9:04:02 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
9/29/2017 9:04:04 PM | SETI@home | Scheduler request failed: Couldn't resolve host name
9/29/2017 9:04:29 PM | | Project communication failed: attempting access to reference site
9/29/2017 9:04:30 PM | | BOINC can't access Internet - check network connection or proxy configuration.
9/29/2017 9:06:31 PM | SETI@home | update requested by user
9/29/2017 9:06:36 PM | SETI@home | Sending scheduler request: Requested by user.
9/29/2017 9:06:36 PM | SETI@home | Reporting 200 completed tasks
9/29/2017 9:06:36 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
9/29/2017 9:06:44 PM | SETI@home | Scheduler request failed: Server returned nothing (no headers, no data)
9/29/2017 9:06:45 PM | | Project communication failed: attempting access to reference site
9/29/2017 9:06:48 PM | | Internet access OK - project servers may be temporarily down.

I Desire Peace and Justice, Jim Scott (Mod-Ret.)
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Message 1892549 - Posted: 30 Sep 2017, 1:20:45 UTC - in response to Message 1892544.  
Last modified: 30 Sep 2017, 1:22:06 UTC

9/29/2017 9:04:02 PM | SETI@home | Reporting 200 completed tasks
9/29/2017 9:04:02 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
9/29/2017 9:04:04 PM | SETI@home | Scheduler request failed: Couldn't resolve host name

Ok, for some reason, on that request it couldn't find the scheduler.

9/29/2017 9:06:36 PM | SETI@home | Reporting 200 completed tasks
9/29/2017 9:06:36 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
9/29/2017 9:06:44 PM | SETI@home | Scheduler request failed: Server returned nothing (no headers, no data)
9/29/2017 9:06:45 PM | | Project communication failed: attempting access to reference site

And for that one, it made contact, but got nothing back.

The other issue is the build up of WUs to report- for a long time I've had issues reporting large numbers of WUs at a time, and have to limit it to 60.

If you already have a cc_config.xml file in your Program Data\BOINC directory, add
<max_tasks_reported>60</max_tasks_reported>
to it, save and ext. Exit BOINC, restart, then try an update & see if it can report some of those WUs.

If not, create a text file called cc_config.xml in the Program Data\BOINC directortyand put this in it
<cc_config>
    <options>
        <max_tasks_reported>60</max_tasks_reported>
    </options>
</cc_config>

Save it, exit & restart BOINC as above. Good luck.
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Message 1892553 - Posted: 30 Sep 2017, 1:48:33 UTC

9/29/2017 9:44:00 PM | | Starting BOINC client version 7.6.33 for windows_x86_64
9/29/2017 9:44:00 PM | | log flags: file_xfer, sched_ops, task
9/29/2017 9:44:00 PM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
9/29/2017 9:44:00 PM | | Data directory: C:\ProgramData\BOINC
9/29/2017 9:44:00 PM | | Running under account wildk
9/29/2017 9:44:03 PM | | CUDA: NVIDIA GPU 0: GeForce GTX 750 (driver version 378.92, CUDA version 8.0, compute capability 5.0, 2048MB, 1694MB available, 1164 GFLOPS peak)
9/29/2017 9:44:03 PM | | OpenCL: NVIDIA GPU 0: GeForce GTX 750 (driver version 378.92, device version OpenCL 1.2 CUDA, 2048MB, 1694MB available, 1164 GFLOPS peak)
9/29/2017 9:44:04 PM | | Host name: DESKTOP-GNMT8FA
9/29/2017 9:44:04 PM | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz [Family 6 Model 42 Stepping 7]
9/29/2017 9:44:04 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt aes syscall nx lm avx vmx smx tm2 pbe
9/29/2017 9:44:04 PM | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.15063.00)
9/29/2017 9:44:04 PM | | Memory: 7.89 GB physical, 9.14 GB virtual
9/29/2017 9:44:04 PM | | Disk: 921.71 GB total, 873.67 GB free
9/29/2017 9:44:04 PM | | Local time is UTC -4 hours
9/29/2017 9:44:04 PM | SETI@home | Found app_config.xml
9/29/2017 9:44:04 PM | | A new version of BOINC is available. (7.8.2) <a href=https://boinc.berkeley.edu/download.php>Download</a>
9/29/2017 9:44:04 PM | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 8224710; resource share 100
9/29/2017 9:44:04 PM | SETI@home | General prefs: from SETI@home (last modified 11-Jan-2016 15:04:26)
9/29/2017 9:44:04 PM | SETI@home | Computer location: home
9/29/2017 9:44:04 PM | | General prefs: using separate prefs for home
9/29/2017 9:44:04 PM | | Reading preferences override file
9/29/2017 9:44:04 PM | | Preferences:
9/29/2017 9:44:04 PM | | max memory usage when active: 4848.19MB
9/29/2017 9:44:04 PM | | max memory usage when idle: 7272.28MB
9/29/2017 9:44:05 PM | | max disk usage: 10.00GB
9/29/2017 9:44:05 PM | | max CPUs used: 3
9/29/2017 9:44:05 PM | | suspend work if non-BOINC CPU load exceeds 75%
9/29/2017 9:44:05 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
9/29/2017 9:44:05 PM | SETI@home | Sending scheduler request: To report completed tasks.
9/29/2017 9:44:05 PM | SETI@home | Reporting 60 completed tasks
9/29/2017 9:44:05 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
9/29/2017 9:44:09 PM | SETI@home | Scheduler request failed: Server returned nothing (no headers, no data)
9/29/2017 9:44:30 PM | | Project communication failed: attempting access to reference site
9/29/2017 9:44:32 PM | | Internet access OK - project servers may be temporarily down.
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Message 1892555 - Posted: 30 Sep 2017, 2:05:08 UTC - in response to Message 1892553.  

9/29/2017 9:44:09 PM | SETI@home | Scheduler request failed: Server returned nothing (no headers, no data)

Still having issues actually contacting the Scheduler.

I'd suggest re-booting the computer (if it hasn't already been done).
The other systems are using the same modem/router to contact Seti? If not, i'd re-boot that too (might even be worth rebooting it anyway- if 2 other systems are on it & OK it shouldn't be an issue, but weirder things have happened).

If it's still broken, then in
C:\Windows\System32\drivers\etc
you'll find your Hosts file.

If you open that up and enter
208.68.240.118	setiboincdata.ssl.berkeley.edu	# upload server Oct 2016
208.68.240.119	boinc2.ssl.berkeley.edu		# download server Oct 2016
208.68.240.126	setiboinc.ssl.berkeley.edu	# scheduler Oct 2016

that will bypass the DNS (Domain Name Server) and any caching issue that might be occurring and contact the Scheduler (and other servers) directly.
Save, exit & restart BOINC.

If it's still borked, hopefully someone else will have an idea what's going on.
My only other wild arse guess would be to re-install BOINC- the firewall might be blocking Scheduler requests for some reason (made any changes or updates to AV or Internet security software recently?) and that would be the easiest way to re-enable traffic.
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Message 1892559 - Posted: 30 Sep 2017, 3:17:18 UTC
Last modified: 30 Sep 2017, 3:19:57 UTC

Still Borked. Tried Everything I can Think of.

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Message 1892562 - Posted: 30 Sep 2017, 3:31:05 UTC

Did you run the BOINC repair option from the BOINC install site?
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Message 1892564 - Posted: 30 Sep 2017, 3:38:25 UTC - in response to Message 1892562.  

Did you run the BOINC repair option from the BOINC install site?

That too.
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Message 1892565 - Posted: 30 Sep 2017, 3:46:14 UTC - in response to Message 1892559.  

Still Borked. Tried Everything I can Think of.

Even with the settings in the Hosts file?
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Message 1892568 - Posted: 30 Sep 2017, 3:57:04 UTC - in response to Message 1892565.  

Still Borked. Tried Everything I can Think of.

Even with the settings in the Hosts file?

Yep.
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Message 1892570 - Posted: 30 Sep 2017, 4:06:41 UTC - in response to Message 1892568.  

Still Borked. Tried Everything I can Think of.

Even with the settings in the Hosts file?

Yep.


Then the only other thing that comes to mind is some 3rd party Internet Security or AV software interfering. If possible, disable it, or uninstall it. See if BOINC can then contact the Scheduler OK.
After a re-boot of the computer and Modem/router, and the IP address in the hosts file, that's about all that's left to stop the software from being able to contact the Scheduler.
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Message 1892585 - Posted: 30 Sep 2017, 7:56:36 UTC

Another thing to try. The DNS client on your PC will automatically cache IP addresses, maybe something has gone wrong with the SETI IP addresses in your cache.

Open a Command Window on your PC (search for cmd.exe)

At the command prompt in the Command Window type

ipconfig /displaydns | find "seti"

press return and it should display three record names for:

setiathome.berkeley.edu
setiboinc.ssl.berkeley.edu
setiboincdata.ssl.berkeley.edu

Then try to rebuild your IP address cache at the command prompt in the Command Window type

ipconfig /flushdns

press return

In BOINC manager do a manual update on the SETI project.
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Message 1892587 - Posted: 30 Sep 2017, 8:12:46 UTC

With the server addresses in the Hosts file, DNS is completely bypassed.
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Message 1892711 - Posted: 30 Sep 2017, 21:02:49 UTC

My AV had lost it's mind after the windows update...Need to find a new Free AV.

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Message 1892719 - Posted: 30 Sep 2017, 21:29:54 UTC - in response to Message 1892711.  

My AV had lost it's mind after the windows update...Need to find a new Free AV.

Glad you got it going again.
If you're happy with your current AV software (other than this present hiccup), uninstalling, downloading & installing the most recent release version & then updating it should get it running again. Save you having to figure out the quirks of new software.
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Message 1892731 - Posted: 30 Sep 2017, 22:52:25 UTC - in response to Message 1892711.  

My AV had lost it's mind after the windows update...Need to find a new Free AV.


Windows defender has worked well for me
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Message 1892735 - Posted: 30 Sep 2017, 23:30:31 UTC - in response to Message 1892731.  

My AV had lost it's mind after the windows update...Need to find a new Free AV.


Windows defender has worked well for me

Likewise, but it depends on your needs. If you go to risky sites, or have people that insist on sending you emails & links to sites because they've been told "This is important, send it to everyone you know..." then you need heavy duty protection.
But if you don't go to Free software or Porn sites, and don't have people continually emailing nonsense, Windows Defender is more than adequate. Both my parents have hundreds of people on their email lists, and are always getting all sorts of infected emails (or links to infected sites), so they need better AV protection. Unfortunately those programmes all seem to result in a pretty hefty performance hit scanning everything on the fly.
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Message 1892737 - Posted: 30 Sep 2017, 23:44:17 UTC - in response to Message 1892735.  

My AV had lost it's mind after the windows update...Need to find a new Free AV.


Windows defender has worked well for me

Likewise, but it depends on your needs. If you go to risky sites, or have people that insist on sending you emails & links to sites because they've been told "This is important, send it to everyone you know..." then you need heavy duty protection.
But if you don't go to Free software or Porn sites, and don't have people continually emailing nonsense, Windows Defender is more than adequate. Both my parents have hundreds of people on their email lists, and are always getting all sorts of infected emails (or links to infected sites), so they need better AV protection. Unfortunately those programmes all seem to result in a pretty hefty performance hit scanning everything on the fly.

All this Box does is BOINC & a few lite MS games.
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Message 1892738 - Posted: 30 Sep 2017, 23:53:55 UTC - in response to Message 1892737.  

If that's true Defender may very well for you, all you have to do is uninstall your present AV, and search for it on you computer and activate it. It's included in W10 and W8.
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Questions and Answers : Windows : Win 10 Computer will not report tasks


 
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