BitDefender blocking updating Seti!

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GOK

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Message 1889484 - Posted: 13 Sep 2017, 8:40:06 UTC

I've been a Set@home user for a time now and also a BitDefender Antivirus user. The two now seem to be incompatible with my setup anyway.

A few days ago I noticed that Seti had no tasks. I clicked on Update and never got any new tasks - I figured that the server was down. A few days on the situation was the same. I checked the forums and concluded the problem was mine.
I updated to the latest BOINC - no difference. Eventually I suspended BitDefender and lo and behold I get new tasks and off we go.
Here are the relevant bit of the logs with BitDefender off and on.......
On:
13/09/2017 5:53:54 PM | SETI@home | update requested by user
13/09/2017 5:54:00 PM | SETI@home | Sending scheduler request: Requested by user.
13/09/2017 5:54:00 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
13/09/2017 5:54:04 PM |  | Project communication failed: attempting access to reference site
13/09/2017 5:54:04 PM | SETI@home | Scheduler request failed: Server returned nothing (no headers, no data)
13/09/2017 5:54:08 PM |  | Internet access OK - project servers may be temporarily down.

Off:
13/09/2017 5:55:57 PM | SETI@home | update requested by user
13/09/2017 5:56:01 PM | SETI@home | Sending scheduler request: Requested by user.
13/09/2017 5:56:01 PM | SETI@home | Requesting new tasks for CPU and NVIDIA GPU
13/09/2017 5:56:03 PM | SETI@home | Scheduler request completed: got 0 new tasks
13/09/2017 5:56:03 PM | SETI@home | Not sending work - last request too recent: 119 sec

Anyone got any clues as to how to fix this - besides the obvious to delete BOINC or BitDefender!

Thanks,
Geoff
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Richard HaselgroveProject Donor
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Message 1889485 - Posted: 13 Sep 2017, 9:08:31 UTC - in response to Message 1889484.  

What do the BitDefender logs say?
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Profile Wiggo "Socialist"
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Message 1889487 - Posted: 13 Sep 2017, 9:15:13 UTC

Well the servers seem to think that you have "In progress (4579)" for that rig.

Do you have your BOINC folders excluded from virus scanning?

Cheers.
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Grant (SSSF)
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Message 1889488 - Posted: 13 Sep 2017, 9:17:58 UTC

May be of help.

Setting Bitdefender exclusions.
I'd exclude the BOINC programme and data directories & see how things go.
Grant
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rob smithProject Donor
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Message 1889491 - Posted: 13 Sep 2017, 9:43:49 UTC

Also make sure you haven't accidentally clicked on the "show only active tasks" button.


These two lines in your last clip are common if you try to beat the 5 minute time-out required between server download requests:
13/09/2017 5:56:03 PM | SETI@home | Scheduler request completed: got 0 new tasks
13/09/2017 5:56:03 PM | SETI@home | Not sending work - last request too recent: 119 sec



Further, it would appear you are going to have a very large collection of "ghost" tasks - a cache of >4000 is quite an achievement, but if your AV software or firewall have been blocking BOINC accessing the SETI servers or data folders it is not impossible to achieve (no need to guess how I know...)
Bob Smith
Member of Seti PIPPS (Pluto is a Planet Protest Society)
Somewhere in the (un)known Universe?
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Richard HaselgroveProject Donor
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Message 1889501 - Posted: 13 Sep 2017, 10:40:42 UTC

It is unlikely to be a 'scanning' problem. As well as periodically scanning files actually present on your hard disk, modern anti-virus programmes actively monitor internet traffic and prevent things they don't like from ever reaching the hard disk - so there's nothing to scan.

That behaviour might be part of Bitdefender Advanced Threat Defense
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Message boards : Number crunching : BitDefender blocking updating Seti!


 
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