Panic Mode On (105) Server Problems?

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Profile Keith Myers Special Project $250 donor
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Message 1861089 - Posted: 12 Apr 2017, 19:00:32 UTC - in response to Message 1861086.  

Try my steps that I used in the message earlier in the thread and use the Log Options.


I read your earlier post but I needed a little more detailed instructions.
I have no idea what you were talking about.
Could you direct me where I can learn about what you were mentioning?
I appreciate your help.

First you need to be using the Advanced View in BOINC Manager, not the Simple View. Change it in the View Tab. Then using the Options tab >> Event Log options, tick the network_status_debug, http_debug and work_fetch_debug options in the BOINC Diagnostics Flags menu and hit OK.
Event Log options
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Message 1861095 - Posted: 12 Apr 2017, 19:47:13 UTC
Last modified: 12 Apr 2017, 19:47:47 UTC

Thank you, Keith.
Now I'm receiving a long event log,
but it still says the same thing.

4/12/2017 3:39:26 PM | | [network_status] status: online
4/12/2017 3:39:27 PM | SETI@home | [http] [ID#17] Info: Could not resolve host: setiboincdata.ssl.berkeley.edu
4/12/2017 3:39:27 PM | SETI@home | [http] [ID#17] Info: Closing connection 15
4/12/2017 3:39:27 PM | SETI@home | [http] [ID#18] Info: Could not resolve host: setiboincdata.ssl.berkeley.edu
4/12/2017 3:39:27 PM | SETI@home | [http] [ID#18] Info: Closing connection 16
4/12/2017 3:39:27 PM | | [network_status] got HTTP error - checking ref site
4/12/2017 3:39:27 PM | SETI@home | [http] HTTP error: Couldn't resolve host name
4/12/2017 3:39:27 PM | | [network_status] got HTTP error - checking ref site
4/12/2017 3:39:27 PM | SETI@home | [http] HTTP error: Couldn't resolve host name
4/12/2017 3:39:27 PM | | [network_status] status: reference site lookup pending

How can I use this information?
If I keep running this, does it automatically debug and correct the situation?
I'm quite ignorant about network and programs.
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Message 1861099 - Posted: 12 Apr 2017, 19:55:40 UTC

Just checking: is anyone else having an issue where they have a massive amount of tasks sitting in "Validation Pending" status? I have 590 as of right now and that number seems to go up every time I've looked since this morning (was about 300 this morning).

The only reason I noticed is because my credits are not rising nearly as much as they normally do on a Wednesday after the Tuesday downtime.
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Message 1861100 - Posted: 12 Apr 2017, 20:03:05 UTC - in response to Message 1861095.  

You might be getting a server time out while it is processing 400 uploaded tasks.

Try adding this to cc_cinfig under options (I would suggest 100).

<max_tasks_reported>N</max_tasks_reported>
- Report at most N tasks per scheduler RPC. Try N=1000 if your computer has lots of tasks to report and is having trouble completing a scheduler RPC.
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Message 1861101 - Posted: 12 Apr 2017, 20:04:39 UTC - in response to Message 1861099.  
Last modified: 12 Apr 2017, 20:09:15 UTC

Just checking: is anyone else having an issue where they have a massive amount of tasks sitting in "Validation Pending" status? I have 590 as of right now and that number seems to go up every time I've looked since this morning (was about 300 this morning).

The only reason I noticed is because my credits are not rising nearly as much as they normally do on a Wednesday after the Tuesday downtime.

Please read the last 5 posts and try using that procedure.
[edit] nevermind.........

"Sour Grapes make a bitter Whine." <(0)>
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Message 1861102 - Posted: 12 Apr 2017, 20:07:14 UTC - in response to Message 1861099.  

I looked at your pendings, and they are not out of line at all. They normally run about the same value as valid tasks +/- 20%.
It is all up to your wingman reporting the tasks .....
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Message 1861103 - Posted: 12 Apr 2017, 20:14:00 UTC

Pending tasks has nothing to do with the problems that are being discussed in the previous five posts, and there is nothing we can do about them apart from wait.


Back to the problems - the first thing I can see is that you don't appear to have access to a suitable DNS entry for SETI's servers:
4/12/2017 3:39:27 PM | SETI@home | [http] [ID#17] Info: Could not resolve host: setiboincdata.ssl.berkeley.edu


I would expect the time-out to occur during a later stage of the communication, not during establishing the link.
One question at a time:
How do you connect to the internet?
(It may be that during the period of time when there were issues with SETI's DNS entries that you ISP's DNS server lost track of things)
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Message 1861105 - Posted: 12 Apr 2017, 20:24:45 UTC - in response to Message 1861100.  
Last modified: 12 Apr 2017, 20:34:15 UTC

You might be getting a server time out while it is processing 400 uploaded tasks.

Try adding this to cc_cinfig under options (I would suggest 100).

<max_tasks_reported>N</max_tasks_reported>
- Report at most N tasks per scheduler RPC. Try N=1000 if your computer has lots of tasks to report and is having trouble completing a scheduler RPC.

Thank you, Brent.
I checked cc-config and N was 0.
I changed it to 100,
and I still have all 400 tasks.
(I tried 1000 and not resolved)
Should I make N bigger or smaller?

4/12/2017 4:17:36 PM | | [work_fetch] Request work fetch: Backoff ended for SETI@home
4/12/2017 4:17:36 PM | | [work_fetch] ------- start work fetch state -------
4/12/2017 4:17:36 PM | | [work_fetch] target work buffer: 864000.00 + 864000.00 sec
4/12/2017 4:17:36 PM | | [work_fetch] --- project states ---
4/12/2017 4:17:36 PM | SETI@home | [work_fetch] REC 981418.379 prio -1.000 can't request work: too many uploads in progress
4/12/2017 4:17:36 PM | | [work_fetch] --- state for CPU ---
4/12/2017 4:17:36 PM | | [work_fetch] shortfall 20736000.00 nidle 12.00 saturated 0.00 busy 0.00
4/12/2017 4:17:36 PM | SETI@home | [work_fetch] share 0.000
4/12/2017 4:17:36 PM | | [work_fetch] --- state for NVIDIA GPU ---
4/12/2017 4:17:36 PM | | [work_fetch] shortfall 5184000.00 nidle 3.00 saturated 0.00 busy 0.00
4/12/2017 4:17:36 PM | SETI@home | [work_fetch] share 0.000
4/12/2017 4:17:36 PM | | [work_fetch] ------- end work fetch state -------
4/12/2017 4:17:36 PM | SETI@home | [work_fetch] request: CPU (0.00 sec, 0.00 inst) NVIDIA GPU (0.00 sec, 0.00 inst)
4/12/2017 4:17:36 PM | SETI@home | [http] HTTP_OP::init_post(): http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi
4/12/2017 4:17:36 PM | SETI@home | [http] HTTP_OP::libcurl_exec(): ca-bundle set
4/12/2017 4:17:37 PM | | [network_status] status: online
4/12/2017 4:17:37 PM | SETI@home | [http] [ID#1] Info: Could not resolve host: setiboinc.ssl.berkeley.edu
4/12/2017 4:17:37 PM | SETI@home | [http] [ID#1] Info: Closing connection 13
4/12/2017 4:17:37 PM | | [network_status] got HTTP error - checking ref site
4/12/2017 4:17:37 PM | SETI@home | [http] HTTP error: Couldn't resolve host name
4/12/2017 4:17:37 PM | | [work_fetch] Request work fetch: RPC complete
4/12/2017 4:17:38 PM | | [network_status] status: reference site lookup pending
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Message 1861106 - Posted: 12 Apr 2017, 20:32:38 UTC

Does that computer even have internet access?

4/12/2017 4:17:37 PM | SETI@home | [http] [ID#1] Info: Could not resolve host: setiboinc.ssl.berkeley.edu
4/12/2017 4:17:37 PM | SETI@home | [http] [ID#1] Info: Closing connection 13
4/12/2017 4:17:37 PM | | [network_status] got HTTP error - checking ref site
4/12/2017 4:17:37 PM | SETI@home | [http] HTTP error: Couldn't resolve host name
4/12/2017 4:17:37 PM | | [work_fetch] Request work fetch: RPC complete
4/12/2017 4:17:38 PM | | [network_status] status: reference site lookup pending

What is the result from the reference site?
You should get "Internet access OK - Project servers may be down"

You might try from a DOS window (Widows Start / Run / cmd)
ping google.com
ping setiboinc.ssl.berkeley.edu
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Message 1861108 - Posted: 12 Apr 2017, 20:35:54 UTC

Maybe running, ipconfig /flushdns, will clear your problem.

Cheers.
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Message 1861109 - Posted: 12 Apr 2017, 20:35:59 UTC - in response to Message 1861106.  

Does that computer even have internet access?

4/12/2017 4:17:37 PM | SETI@home | [http] [ID#1] Info: Could not resolve host: setiboinc.ssl.berkeley.edu
4/12/2017 4:17:37 PM | SETI@home | [http] [ID#1] Info: Closing connection 13
4/12/2017 4:17:37 PM | | [network_status] got HTTP error - checking ref site
4/12/2017 4:17:37 PM | SETI@home | [http] HTTP error: Couldn't resolve host name
4/12/2017 4:17:37 PM | | [work_fetch] Request work fetch: RPC complete
4/12/2017 4:17:38 PM | | [network_status] status: reference site lookup pending

What is the result from the reference site?
You should get "Internet access OK - Project servers may be down"

You might try from a DOS window (Widows Start / Run / cmd)
ping google.com
ping setiboinc.ssl.berkeley.edu


Yes, it says:
4/12/2017 4:17:39 PM | | [http] [ID#0] Received header from server:
4/12/2017 4:17:39 PM | | [http] [ID#0] Info: Connection #10 to host www.google.com left intact
4/12/2017 4:17:39 PM | | Internet access OK - project servers may be temporarily down.
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Message 1861110 - Posted: 12 Apr 2017, 20:43:50 UTC - in response to Message 1861108.  

Maybe running, ipconfig /flushdns, will clear your problem.

Cheers.

Thank you, Wiggo.
Flushdns was successful but still not solved the problem.
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Message 1861118 - Posted: 12 Apr 2017, 21:13:38 UTC - in response to Message 1861110.  

What about
nslookup setiboinc.ssl.berkeley.edu
.. and goggle.com

Resolves to an IP?
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Message 1861120 - Posted: 12 Apr 2017, 21:21:05 UTC - in response to Message 1861108.  

Maybe running, ipconfig /flushdns, will clear your problem.

Cheers.

That solved things here. Exit Boinc, reboot computer without starting Boinc, then flush the DNS cache. Reboot, restart Boinc.
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Message 1861122 - Posted: 12 Apr 2017, 21:54:53 UTC

Good advice to flush the DNS entries after first rebooting the computer and before starting BOINC. I also wonder whether you had added any entries in your HOSTS file for the outdated server IP addresses in the past. That would certainly cause your connection issue. The flushdns and then a registerdns should resolve the correct IP addresses though. If and when you get things sorted out, you can then go back in to the Event Log options and select Default >> OK to get back to the standard log entries. That will get it back to normal activity and the file won't be so busy.
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Message 1861125 - Posted: 12 Apr 2017, 22:03:28 UTC - in response to Message 1861118.  

What about
nslookup setiboinc.ssl.berkeley.edu
.. and goggle.com
Resolves to an IP?

Google is fine, but
*** can't find setiboinc.ssl.berkeley.edu: Server failed
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Message 1861128 - Posted: 12 Apr 2017, 22:19:07 UTC

You could try to change your IPS DNS to use Google DNS 8.8.8.8 and 8.8.4.4
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Message 1861129 - Posted: 12 Apr 2017, 22:20:11 UTC - in response to Message 1861125.  

What about
nslookup setiboinc.ssl.berkeley.edu
.. and goggle.com
Resolves to an IP?

Google is fine, but
*** can't find setiboinc.ssl.berkeley.edu: Server failed

Looks like your ISP doesn't have a record for it anymore.
Name: setiboinc.ssl.berkeley.edu
Address: 208.68.240.126
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Message 1861133 - Posted: 12 Apr 2017, 23:30:46 UTC - in response to Message 1861129.  

What about
nslookup setiboinc.ssl.berkeley.edu
.. and goggle.com
Resolves to an IP?

Google is fine, but
*** can't find setiboinc.ssl.berkeley.edu: Server failed

Looks like your ISP doesn't have a record for it anymore.
Name: setiboinc.ssl.berkeley.edu
Address: 208.68.240.126

When I looked up 208.68.240.126
synergy.ssl.berkeley.edu was returned
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Message 1861134 - Posted: 12 Apr 2017, 23:38:39 UTC - in response to Message 1861133.  
Last modified: 12 Apr 2017, 23:42:19 UTC

What about
nslookup setiboinc.ssl.berkeley.edu
.. and goggle.com
Resolves to an IP?

Google is fine, but
*** can't find setiboinc.ssl.berkeley.edu: Server failed

Looks like your ISP doesn't have a record for it anymore.
Name: setiboinc.ssl.berkeley.edu
Address: 208.68.240.126

When I looked up 208.68.240.126
synergy.ssl.berkeley.edu was returned

That does look like the host name of the server.
scheduling server	synergy
scheduler process	synergy
feeder			synergy

However since the project doesn't use server host names to communicate with you might want to temporarily add entries to your local host file.
208.68.240.110 setiathome.berkeley.edu
208.68.240.126 setiboinc.ssl.berkeley.edu
208.68.240.118 setiboincdata.ssl.berkeley.edu
208.68.240.119 boinc2.ssl.berkeley.edu
208.68.240.127 boinc2.ssl.berkeley.edu

I use google, 8.8.8.8, for my primary DNS in my router and my ISP DNS as secondary.
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Message boards : Number crunching : Panic Mode On (105) Server Problems?


 
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