Boinc won't run on new install......HELP!

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Profile AllenIN
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Message 1803179 - Posted: 17 Jul 2016, 20:57:25 UTC

Hello all!

Just setup a new system with a gigabyte MB, an Athlon X4 845 and Windows7.

Odd thing is that no matter what version of Boinc I install, it fails to run. I get a Boinc error that says Boinc client has stopped working and do I want to search for a solution of close the program. Even though I choose close the program, it continues to send me the error message until I actually close the program via the programs menu.

Any ideas why it won't run????

Thanks!

Allen
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Message 1803181 - Posted: 17 Jul 2016, 21:01:28 UTC
Last modified: 17 Jul 2016, 21:03:10 UTC

chipset, which graphics drivers installed ?

"AIO Runtimes" often helped a lot to get this BOINC thing running...
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Message 1803186 - Posted: 17 Jul 2016, 21:19:50 UTC - in response to Message 1803181.  

chipset, which graphics drivers installed ?

"AIO Runtimes" often helped a lot to get this BOINC thing running...


Chipset is AMD A68H and it's a FM2+ MB.

Graphics is an Zotac GTX 650Ti. I let windows install the drivers. It's just the standard VGA adapter driver. Since it never even asks for login info, I doubt that it has anything to do with the graphics driver though.
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Message 1803187 - Posted: 17 Jul 2016, 21:21:28 UTC

Might try to copy and post the startup messages from Boinc.
Could have some clues there.
"Freedom is just Chaos, with better lighting." Alan Dean Foster

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Message 1803191 - Posted: 17 Jul 2016, 21:37:50 UTC - in response to Message 1803186.  

I let windows install the drivers

AFAIK Windoz Nvidia drivers don't support cuda. Go to the Nvidia site to get your video driver.
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Message 1803197 - Posted: 17 Jul 2016, 22:03:20 UTC - in response to Message 1803187.  

Might try to copy and post the startup messages from Boinc.
Could have some clues there.


There really aren't any, it just continually says that it is retrieving current status and I immediately get the error.
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Message 1803198 - Posted: 17 Jul 2016, 22:06:05 UTC - in response to Message 1803191.  

I let windows install the drivers

AFAIK Windoz Nvidia drivers don't support cuda. Go to the Nvidia site to get your video driver.


Ya, that's what I thought too, but now I have the updated Nvidia GTX650Ti driver and it didn't change a thing.....rats!
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Message 1803228 - Posted: 18 Jul 2016, 3:54:51 UTC - in response to Message 1803186.  
Last modified: 18 Jul 2016, 4:09:12 UTC

sorry, already done
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Message 1803237 - Posted: 18 Jul 2016, 4:57:51 UTC

Did you do a "Clean" install of the graphics drivers, or just let the installer run. Just running the installer without selecting to do a clean install often leaves a large legacy of dross that prevents the new driver from operating correctly.
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Message 1803249 - Posted: 18 Jul 2016, 6:21:41 UTC - in response to Message 1803179.  

Odd thing is that no matter what version of Boinc I install, it fails to run.

Win7 has all it's Service packs & updates?
Anti virus programme might be tacking exception to BOINC and killing it's processes?
Did you select the option to "Allow all users on this computer to control NBOINC?"
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Message 1803260 - Posted: 18 Jul 2016, 8:57:41 UTC

When you did the install of Win7 did you let Windows do all the driver installs for your MB accessories?

If not then grab the disc that came with your MB and install the drivers and utils that are on the disc.

You may find that although Windows shows that all devices are installed and running they may not be 100% and using the drivers supplied by the manufacturer may fix the issue.

After doing that I would uninstall your Nvidia drivers and do a clean install of them again and then try Boinc installation after that.
"I know I am insignificant...Just look how many stars their are...!"

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Message 1803277 - Posted: 18 Jul 2016, 13:22:38 UTC - in response to Message 1803260.  
Last modified: 18 Jul 2016, 13:33:42 UTC

After doing that I would uninstall your Nvidia drivers and do a clean install of them again and then try Boinc installation after that.

It has been mentioned repeatedly that when removing graphics drivers, it should be done using DDU (secondary link).  They have threads tailored specifically to AMD or nVidia drivers.
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Message 1803792 - Posted: 20 Jul 2016, 20:07:55 UTC

I have found that I can get Boinc 7.0.64 to load but when I try newer versions they fail to make a connection.

I've read everyone's suggestions and I believe that it may be the graphics drivers since they are a bit on the old side. I will upgrade them and then see what happens and get back here to let you all know.

Thanks!!
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Message 1803794 - Posted: 20 Jul 2016, 20:41:35 UTC - in response to Message 1803249.  
Last modified: 20 Jul 2016, 20:43:02 UTC

Odd thing is that no matter what version of Boinc I install, it fails to run.

Win7 has all it's Service packs & updates?
Anti virus programme might be tacking exception to BOINC and killing it's processes?
Did you select the option to "Allow all users on this computer to control NBOINC?"

Yes on thye Allow all users, but no up Windows updates.

BTW, I do keep getting this error when I investigate....

Problem Event Name: BEX64
Application Name: boinc.exe
Application Version: 7.4.42.0
Application Timestamp: 54fdfbf1
Fault Module Name: boinc.exe
Fault Module Version: 7.4.42.0
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Message 1803796 - Posted: 20 Jul 2016, 20:45:20 UTC

Okay, tried updating drives and got all the same errors even with the latest version of Boinc. *;(

Trying a reboot and if it still doesn't work I will look at Windose Updating..Ugh
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Message 1803800 - Posted: 20 Jul 2016, 20:55:18 UTC

if you have for spare another hdd , then i please you to reinstall windows from the start.

Soon i will have that to do too, some software won´t start anymore on my system (windows 7) , and i am "sure" is FrameWorks whichs not properly running or all these stupid windowsupdates, which are not needed.
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Message 1803803 - Posted: 20 Jul 2016, 21:03:56 UTC

This PC by any chance:

Owner	Profile AllenIN [Top 1% in average credit]
Created	18 Jul 2016, 0:04:35 UTC
Total credit	17,690
Average credit	1,549.08

CPU type	AuthenticAMD
AMD Athlon(tm) X4 845 Quad Core Processor [Family 21 Model 96 Stepping 1]
Number of processors	4
Coprocessors	NVIDIA GeForce GTX 650 Ti (1024MB) driver: 368.39 OpenCL: 1.2
Operating System	Microsoft Windows 7
Ultimate x64 Edition, (06.01.7600.00)
BOINC version	7.0.64
Memory	8138.67 MB
Cache	1024 KB
Measured floating point speed	2961.54 million ops/sec
Measured integer speed	9383.11 million ops/sec
Average upload rate	82.04 KB/sec
Average download rate	587.73 KB/sec
Average turnaround time	1.23 days
Application details	Show
Tasks	279
Number of times client has contacted server	365
Last contact	20 Jul 2016


Looking at the stats it has been contacting the servers regularly since it was created:

State: All (279) · In progress (135) · Validation pending (49) · Validation inconclusive (2) · Valid (93) · Invalid (0) · Error (0)
Application: All (279) · AstroPulse v7 (5) · SETI@home v7 (0) · SETI@home v8 (274)


And has run tasks on both CPU & GPU (selection from the "validation pending" list:

Task 	Work unit 	Sent 	Time reported 	Status 	Run time	CPU time 	Credit 	Application
5049971135 	2215017788 	19 Jul 2016, 21:20:27 UTC 	20 Jul 2016, 19:28:33 UTC 	Completed, waiting for validation 	9,987.81 	9,077.18 	pending 	SETI@home v8
Anonymous platform (CPU)
5049971146 	2215017818 	19 Jul 2016, 21:20:27 UTC 	20 Jul 2016, 18:42:19 UTC 	Completed, waiting for validation 	9,824.96 	9,052.58 	pending 	SETI@home v8
Anonymous platform (CPU)
5049971154 	2215017842 	19 Jul 2016, 21:20:27 UTC 	20 Jul 2016, 13:59:19 UTC 	Completed, waiting for validation 	9,764.90 	8,951.95 	pending 	SETI@home v8
Anonymous platform (CPU)
5049971183 	2215017932 	19 Jul 2016, 21:20:27 UTC 	20 Jul 2016, 15:32:45 UTC 	Completed, waiting for validation 	8,458.05 	7,920.19 	pending 	SETI@home v8
Anonymous platform (CPU)
5049971185 	2215017938 	19 Jul 2016, 21:20:27 UTC 	20 Jul 2016, 17:41:32 UTC 	Completed, waiting for validation 	9,634.09 	8,974.63 	pending 	SETI@home v8
Anonymous platform (CPU)
5049844108 	2214959752 	19 Jul 2016, 14:48:05 UTC 	20 Jul 2016, 13:33:23 UTC 	Completed, waiting for validation 	7,737.64 	6,824.90 	pending 	SETI@home v8
Anonymous platform (CPU)
5049804334 	2214942387 	19 Jul 2016, 14:19:43 UTC 	20 Jul 2016, 12:55:29 UTC 	Completed, waiting for validation 	9,424.43 	8,474.82 	pending 	SETI@home v8
Anonymous platform (CPU)
5048497319 	2214339783 	18 Jul 2016, 18:34:30 UTC 	20 Jul 2016, 19:01:39 UTC 	Completed, waiting for validation 	4,795.48 	325.68 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)
5048437433 	2214311695 	18 Jul 2016, 17:41:29 UTC 	20 Jul 2016, 17:46:39 UTC 	Completed, waiting for validation 	5,246.29 	336.34 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)
5048400703 	2214294786 	18 Jul 2016, 17:08:35 UTC 	20 Jul 2016, 17:41:32 UTC 	Completed, waiting for validation 	5,790.71 	375.79 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)
5048281423 	2214240590 	18 Jul 2016, 15:25:37 UTC 	20 Jul 2016, 12:13:07 UTC 	Completed, waiting for validation 	13.46 	2.01 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)
5048218099 	2214211121 	18 Jul 2016, 14:30:50 UTC 	20 Jul 2016, 12:08:00 UTC 	Completed, waiting for validation 	3,066.17 	399.96 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)
5048184138 	2214195163 	18 Jul 2016, 14:00:15 UTC 	20 Jul 2016, 11:23:54 UTC 	Completed, waiting for validation 	4,782.17 	249.77 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)
5048127408 	2214169594 	18 Jul 2016, 13:09:41 UTC 	20 Jul 2016, 9:33:16 UTC 	Completed, waiting for validation 	5,421.38 	258.98 	pending 	SETI@home v8
Anonymous platform (NVIDIA GPU)

Bob Smith
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Message 1803836 - Posted: 21 Jul 2016, 0:23:53 UTC - in response to Message 1803803.  
Last modified: 21 Jul 2016, 0:26:15 UTC

Yes Bob, it was. I was running an old version of Boinc on it at that time and when I upgraded to the newer version/s it would not or could not contact seti.
Now I have reverted back to the old version and it is running again. I would like to update though, to the new version of Boinc, but I don't yet know how.

Just before reading your post, I read another post and it gave me an idea as to what may have happened. You see, I was running this same hard drive in another system that was running 32 bit Vista, but I upgraded the system to Windows 7 64 bit. While you would think that everything on the drive would have been scrubbed when I loaded Win7, who really knows for sure.

Does anyone have any thoughts on this?


Edit: BTW, windows update did nothing for the problem.

Thanks!
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Message 1803872 - Posted: 21 Jul 2016, 5:56:40 UTC - in response to Message 1803836.  
Last modified: 21 Jul 2016, 6:07:37 UTC

Does anyone have any thoughts on this?

The only thing that comes to mind would be to re-download the new BOINC version, and make sure you've got the right one (32 or 64bit).

http://boinc.berkeley.edu/download_all.php



EDIT- the only way to upgrade from a 32 to 64bit OS is a clean installation.



EDIT- Problem Event Name: BEX64 gives a few hits, and several of them relate to AV programmes and 3rd party programmes that monitor the system & interfere with the startup of the installer.
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Message 1803877 - Posted: 21 Jul 2016, 6:20:16 UTC
Last modified: 21 Jul 2016, 6:22:59 UTC

The most useful link I've been able to find concerning "Problem Event Name:BEX64" issues.
What does event BEX64 mean?

There are some references that BEX stands for "Buffer Overflow Exception" and is somehow related to Data Execution Prevention.
...

Indicates a buffer overflow (/GS) or DEP exception (BEX64 indicates a buffer overflow (/GS) or DEP exception on 64-bit versions of Windows)

I translate that to a couple of programmes interfering with each other, and in this case the BOINC installer comes off second best.


Found another site, and there the issue relates to a programme having issues with extremely long file names on some folders. Remove the folder with the extremely long file name & no more BEX64 errors.


Fixing BEX64 error nvcplui.exe

BEX64 NVcplui.exe and nvgames.dll error in manage 3d settings
In process monitor, it showed that the nvcplui.exe was for some reason interacting with these long named folders/directories. Many programs are not designed to recognize or handle long names like the above example and usually will crash. Sure enough that was the problem. I moved all my folders and personal stuff off the desktop and to a different partition (in this case D drive). I then relaunched the application and the manage 3d settings worked perfectly. To test if this was the problem, I put back the items I had moved off the desktop and launched the application again and sure enough it crashed at the manage3d settings.
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Message boards : Number crunching : Boinc won't run on new install......HELP!


 
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