Windows 10 upgrade BOINC issues

Questions and Answers : Windows : Windows 10 upgrade BOINC issues
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Neil Erickson Project Donor

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Message 1747292 - Posted: 6 Dec 2015, 20:11:04 UTC

Hi there,

I just recently upgraded to Windows 10 Ver 10.0.10586 and am now having the following issues with my BOINC Ver 7.6.9 (x64) SETI@home Ver 7.00 installation:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program:
C:\ProgramData\BOINC\projects\setiathome.berkeley.edu\setiathome_7.00_windows_intelx86.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Microsoft Windows
Close programs to prevent information loss
Your computer is low on memory. Save your files and close these programs:
setiathome_enhanced
Microsoft Outlook

32GB of RAM is installed, 26.7GB available...

This is happening very frequently. Have there been any other reports of these problems? I didn't have any issues like this when running Windows 7 prior to the Windows 10 upgrade. Any suggestions?

Thanks!
Neil
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Profile BilBg
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Message 1747343 - Posted: 7 Dec 2015, 1:43:37 UTC - in response to Message 1747292.  
Last modified: 7 Dec 2015, 1:49:12 UTC

 
You have many Valid tasks computed by this app (SETI@home v7 v7.00 = setiathome_7.00_windows_intelx86.exe) (Run time 1-3 hours)
https://setiathome.berkeley.edu/results.php?hostid=7396520&offset=0&show_names=0&state=4&appid=

The Error tasks show Run time 8-9 hours but CPU time 0.5-1.5 hours - which probably means they were hang for a long time waiting for something:
https://setiathome.berkeley.edu/results.php?hostid=7396520&offset=0&show_names=0&state=6&appid=

The Error is shown as:
"The system cannot find the path specified"
...
"fftw: ../../kernel/alloc.c:269: assertion failed: p"
https://setiathome.berkeley.edu/result.php?resultid=4572780116

(This is some code in fftw library - libfftw3f-3-3-4_x86.dll or similar file.
I don't know what is on line 269 in alloc.c and what "assertion failed: p" is talking about.
)


Did you try to:
- Restart BOINC
- Restart Windows
- "Cold Boot" the computer

- Re-install BOINC

Did you change the Antivirus or other "security" product?
 
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Neil Erickson Project Donor

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Message 1747346 - Posted: 7 Dec 2015, 2:21:42 UTC - in response to Message 1747343.  

Thanks BilBg, I tried restarting and rebooting windows including cold booting the computer after each occurrence but I haven't tried re-installing the BOINC client yet. No changes with antivirus products (Norton 360) or other security products other than upgrading to Windows 10. I'll try re-installing the BOINC client and report back if it fixed the issue or not.

Neil
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Message 1747348 - Posted: 7 Dec 2015, 2:41:39 UTC - in response to Message 1747346.  

No changes with antivirus products (Norton 360) or other security products

Did you check the logs of Norton 360 (I use ESET NOD32 Antivirus and am unfamiliar with Norton 360)
for anything "Blocked" or "Quarantined"

Probably the next is not the cause of the problem but:
What are the Settings for:
Memory
When computer is in use, use at most XX%
When computer is not in use, use at most YY%

in Computing preferences

or Local preferences
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Questions and Answers : Windows : Windows 10 upgrade BOINC issues


 
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