Not getting GPU units on my i5 Ivy Bridge

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Message 1736001 - Posted: 21 Oct 2015, 18:04:06 UTC

Im new to this and I do suppose I should having WUs to my GPU aswell... or i´m wrong?

20/10/2015 10:36:09 | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 2500 (driver version 9.17.10.3040, device version OpenCL 1.1, 1624MB, 1624MB available, 17 GFLOPS peak)
20/10/2015 10:36:09 | | OpenCL CPU: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 1.1, device version OpenCL 1.1 (Build 37149.37214))
20/10/2015 10:36:09 | | Host name: 44WB0Y1
20/10/2015 10:36:09 | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz [Family 6 Model 58 Stepping 9]

Site options are abled for getting intel GPU work. Any tips?
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Message 1736002 - Posted: 21 Oct 2015, 18:07:16 UTC

And if it helps, that´s what i´m getting:

21/10/2015 16:06:11 | SETI@home | Requesting new tasks for CPU and Intel GPU
21/10/2015 16:06:14 | SETI@home | Scheduler request completed: got 0 new tasks
21/10/2015 16:06:14 | SETI@home | No tasks sent
21/10/2015 16:06:14 | SETI@home | No tasks are available for SETI@home v7
21/10/2015 16:06:14 | SETI@home | No tasks are available for AstroPulse v7
21/10/2015 16:06:14 | SETI@home | Tasks for NVIDIA GPU are available, but your preferences are set to not accept them
21/10/2015 16:06:14 | SETI@home | Tasks for AMD/ATI GPU are available, but your preferences are set to not accept them
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Message 1736005 - Posted: 21 Oct 2015, 18:31:10 UTC

Look at the last 2 lines you need to change your settings in your account page
I came down with a bad case of i don't give a crap
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Message 1736007 - Posted: 21 Oct 2015, 18:38:50 UTC

Can you do two things please
First, unhide your computers, then we can see exactly what GPUs BOINC is seeing.
Second can you post the first thirty lines or so of the event log - this will show some more details of what is going on.



(Unhiding your computers will not allow anyone to access them, but just see the details of what hardware is present - take a look at mine to see what can be seen.)
Bob Smith
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Message 1736017 - Posted: 21 Oct 2015, 19:34:27 UTC - in response to Message 1736007.  

20/10/2015 10:36:08 | | cc_config.xml not found - using defaults
20/10/2015 10:36:08 | | Starting BOINC client version 7.6.9 for windows_x86_64
20/10/2015 10:36:08 | | log flags: file_xfer, sched_ops, task
20/10/2015 10:36:08 | | Libraries: libcurl/7.39.0 OpenSSL/1.0.2a zlib/1.2.8
20/10/2015 10:36:08 | | Data directory: C:\ProgramData\BOINC
20/10/2015 10:36:08 | | Running under account xxxxxxxxx
20/10/2015 10:36:09 | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 2500 (driver version 9.17.10.3040, device version OpenCL 1.1, 1624MB, 1624MB available, 17 GFLOPS peak)
20/10/2015 10:36:09 | | OpenCL CPU: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 1.1, device version OpenCL 1.1 (Build 37149.37214))
20/10/2015 10:36:09 | | Host name: 44WB0Y1
20/10/2015 10:36:09 | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz [Family 6 Model 58 Stepping 9]
20/10/2015 10:36:09 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt aes f16c rdrandsyscall nx lm avx vmx smx tm2 pbe fsgsbase smep
20/10/2015 10:36:09 | | OS: Microsoft Windows 7: Professional x64 Edition, Service Pack 1, (06.01.7601.00)
20/10/2015 10:36:09 | | Memory: 7.89 GB physical, 15.78 GB virtual
20/10/2015 10:36:09 | | Disk: 471.90 GB total, 403.71 GB free

There mate. I already unhide the computer, can you see it now?
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Message 1736018 - Posted: 21 Oct 2015, 19:35:10 UTC - in response to Message 1736005.  

Look at the last 2 lines you need to change your settings in your account page


I don´t think that would help since I don´t have a Nvidia or ATI card on it, but thanks.
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Message 1736029 - Posted: 21 Oct 2015, 20:29:50 UTC - in response to Message 1736017.  
Last modified: 21 Oct 2015, 20:35:32 UTC

20/10/2015 10:36:08 | | cc_config.xml not found - using defaults
20/10/2015 10:36:08 | | Starting BOINC client version 7.6.9 for windows_x86_64
20/10/2015 10:36:08 | | log flags: file_xfer, sched_ops, task
20/10/2015 10:36:08 | | Libraries: libcurl/7.39.0 OpenSSL/1.0.2a zlib/1.2.8
20/10/2015 10:36:08 | | Data directory: C:\ProgramData\BOINC
20/10/2015 10:36:08 | | Running under account xxxxxxxxx
20/10/2015 10:36:09 | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 2500 (driver version 9.17.10.3040, device version OpenCL 1.1, 1624MB, 1624MB available, 17 GFLOPS peak)
20/10/2015 10:36:09 | | OpenCL CPU: Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 1.1, device version OpenCL 1.1 (Build 37149.37214))
20/10/2015 10:36:09 | | Host name: 44WB0Y1
20/10/2015 10:36:09 | | Processor: 4 GenuineIntel Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz [Family 6 Model 58 Stepping 9]
20/10/2015 10:36:09 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt aes f16c rdrandsyscall nx lm avx vmx smx tm2 pbe fsgsbase smep
20/10/2015 10:36:09 | | OS: Microsoft Windows 7: Professional x64 Edition, Service Pack 1, (06.01.7601.00)
20/10/2015 10:36:09 | | Memory: 7.89 GB physical, 15.78 GB virtual
20/10/2015 10:36:09 | | Disk: 471.90 GB total, 403.71 GB free

There mate. I already unhide the computer, can you see it now?

Your Intel HD 2500 driver is too old - you must use one which supports OpenCL 1.2

There have been problems with some new drivers, especially when crunching for the Einstein project (SETI isn't quite so sensitive). Hold on while I find a download link for a driver which has been found to be reliable across both projects.

Edit 1: the driver we've found to work reliably is 10.18.10.3621

Edit 2: download http://downloadmirror.intel.com/23885/a08/win64_153322.zip
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Message 1736058 - Posted: 21 Oct 2015, 21:55:33 UTC - in response to Message 1736029.  

Thank you Richard. Its a Dell machine. I try to update the video drivers earlier today but it was a no go.
Will try later again. Since the problem is know now, I will try a work around it in a next few days. Thank you all.
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Message 1736072 - Posted: 21 Oct 2015, 22:59:27 UTC - in response to Message 1736058.  

Thank you Richard. Its a Dell machine. I try to update the video drivers earlier today but it was a no go.
Will try later again. Since the problem is know now, I will try a work around it in a next few days. Thank you all.

Unpack the .zip download files to a folder. Look for Intel's ReadMe files for instructions: with luck, running 'setup.exe' will work, but I've had problems too, and not only with Dells. There are comprehensive manual installations too: I found the section called "Have Disk" Installation to be reliable.

------------------------------------------------------------------
   Microsoft Windows* "Have Disk" Installation 
------------------------------------------------------------------

1.  Click "Start", right-click "Computer", and click "Properties". 

2.  Click "Device Manager" on the left. 

3.  In the "User Account Control" window, click "Yes".

    IF UPDATING DRIVER GO TO STEP 5

4.  Double-click "Video Controller (VGA Compatible)" if present under 
    "Other Devices". (Go to step 6).

5.  Expand "Display adapters" and double-click the graphics controller.

6.  In the "Driver" tab, click "Update Driver".

7.  Click "Browse my computer for driver software".

8.  Click "Let me pick from a list of device drivers on my computer".
  
9.  Click "Have Disk..." and click "Browse".

10. Browse to the directory where you unzipped the file you 
    downloaded, click the "Graphics" folder, and select the
    "igdlh.INF" file. Click "Open".

11. Click "OK" and click "Next". The operating system will install 
    the driver.
    
12. Click "Close" and click "Yes" to reboot. The driver should now 
    be loaded. 

Just plod through the whole process carefully: don't be tempted to rush ahead because you think you know what's coming next.
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Message 1736242 - Posted: 22 Oct 2015, 15:42:52 UTC

It´s all good no mate, the driver update did the trick. Thank you for all the advice. Now just waiting for this machine to enter the top 1000000 hosts in the next days....lol.
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Message 1736244 - Posted: 22 Oct 2015, 17:04:12 UTC
Last modified: 22 Oct 2015, 17:05:07 UTC

And here goes another question.... it´s worthed running more than one WU on this underpowered GPU? Im a old SETI user and may recall how to edit my config files......
Edit: BTW I dont have a use% monitor for this GPU and have no idea how it´s running...did any1 try it already?
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Message boards : Number crunching : Not getting GPU units on my i5 Ivy Bridge


 
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