i get a lil worked up when clueless ppl accuse something else to be the cause of their problems while having no idea what they talking about

next time when avg gives a false positive pull the power and the problem goes away .......must be the power companies fault then since avg stopped showing false positives

plus that guy thought he could get one in on all of us with his last post

I don't think he was trying to get one over us. Put yourself in his shoes for a moment and see it from his perspective (even if it is obvious that he doesn't know anything about computer systems and how everything works together).

From his perspective, he's clearly seeing a problem that manifested right after the Berkeley datacenter fire. He attempts to report the problems here so that someone can be aware of the problem, and he finds himself having to defend his experiences to no less than half a dozen people telling him he's wrong.

The only thing we can do to help people like him are to try to use empathy to disarm the defensiveness, which blocks the listening and trust process so vital to being open to understanding. Firing off insults right back at these people will only cause them to walk away thinking that you're the idiot. Nothing positive comes out of a situation like that.

As I said, I've worked in IT for quite a few years now, I've ran into many people with similar mindsets who, yes, clearly don't understand the inner workings of the systems. You can't make all of them understand, but you can remain positive and confident in your own knowledge.

... As I said, I've worked in IT for quite a few years now, I've ran into many people with similar mindsets who, yes, clearly don't understand the inner workings of the systems. You can't make all of them understand, but you can remain positive and confident in your own knowledge.

Ozzfan,

Good comments and good patient help. Likely put better than myself.

And a good reminder for some 'highly impatient' types I'm trying to help at the moment whereby:

For some people, it is all too easy to blame whatever they do not understand...


So, really, all IT jobs are only (the mythical) "5 minutes" as assumed by certain people? ;-)

(And any antivirus does not help when it locks out critical application files!!!)

IT is what we allow it to be...
Martin

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See new freedom: Mageia Linux
Take a look for yourself: Linux Format
The Future is what We all make IT (GPLv3)

AVG is telling me there's a virus, in an EXE file, not in a data file. AVG keeps asking me if it should quarantine the following file:

C:\ProgramData\BOINC\projects\setiathome.berkeley.edu\setiathome_7.07_windows_intelx86__opencl_ati5_sah.exe

Is this a problem or should I create an exception for it?

The file is Downloaded by BOINC from:
http://boinc2.ssl.berkeley.edu/sah/download_fanout/setiathome_7.07_windows_intelx86__opencl_ati5_sah.exe

Scan is clean (Detection ratio: 0 / 57)
https://www.virustotal.com/en/file/a3ec5e60a9896a3549a238f83c07c1917a92755ebe21fe2af2013146559fc1a3/analysis/

Even AVG is 'green'
- they may have already fixed the signatures
- or you may be using too aggressive Settings in AVG

Does AVG have different levels of 'Advanced heuristics', 'reputation' or similar?
(I stopped using AVG ~10 years ago (on Windows 98) and don't know the look and feel of current AVG versions)


The other two users (Keith Bell, Dave Filipowski) didn't tell anything about which file was "detected" by AVG
This info should exist/can be found in AVG log.
Without that info it's not possible for other readers to test/scan the file.

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- ALF - "Find out what you don't do well ..... then don't do it!" :)