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Profile James Sotherden
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Message 1657966 - Posted: 27 Mar 2015, 21:59:50 UTC
Last modified: 27 Mar 2015, 22:33:20 UTC

An update. I entered safe mode. The mouse worked. I went into deviceManager and clicked on the USB controllers. There wefre no yellow or red icons. I clicked on each one and all read working properly. I went up to the Mouse icon in device managerand it said that it was working properly also. And the keyboard said the same thing.

So I will move up the list and try something else.

Side note- After rereading my intial post I most likely misslead you. I state d that my mouse was al over the place in BIOS. What I should have just said that the mouse worked properly in BIOS. So If me being not precise has caused confusion I apologize.


Edit-I just tried the system restore. Upon reboot The mouse still wont move. I will take a break for the moment. Looks like CMOS reset is next.
[/quote]

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Message 1657995 - Posted: 27 Mar 2015, 22:35:45 UTC - in response to Message 1657966.  
Last modified: 27 Mar 2015, 22:37:49 UTC

Looks like CMOS reset is next.

Not necessary.
If the mouse was OK in the BIOS, and it works in Safe mode then it's not a hardware issue.


An update. I entered safe mode. The mouse worked. I went into deviceManager and clicked on the USB controllers. There wefre no yellow or red icons. I clicked on each one and all read working properly. I went up to the Mouse icon in device managerand it said that it was working properly also. And the keyboard said the same thing.

If the mouse worked in safe mode, then there's not much use in checking in Device Manager- it will only confirm what you already know- the USB ports are OK.
You need to check Device Manager on a normal boot when it's not working to see what the status for the USB hubs & devices are.


The fact it works in Safe Mode indicates the hardware is OK, and the basic Windows driver is OK. Not working in normal mode indicates a software issue- some other programme/driver is being loaded that is causing problems.
Is it a gaming mouse? They come with drivers to support extra buttons & functions. Likewise Microsoft mice have their own drivers to add to the functionality of the mouse.

Boot Windows normally & check Device manager for any yellow !
If there are any, click on the properties for that device & see what the issue is.
If not, boot back in to safe mode, then go to Programs and Features & check for any software that relates to your mouse & uninstall it. Reboot normally & see how things go.
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Message 1658000 - Posted: 27 Mar 2015, 22:46:19 UTC

Works in safe mode/doesn't work in standard mode means the mouse is okay, but something being loaded in standard mode is causing the problem.

Occasionally the driver just gets borked. Uninstalling the hardware in Device Manager, then allowing the system to reinstall (either through "Scan for hardware changes" or reboot) will very often cure the problem.

-Werecow
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Message 1658032 - Posted: 27 Mar 2015, 23:57:07 UTC

James, have you installed new/updated USB drivers for anything lately?

Connected any new USB hardware lately?

I've also come across some USB hardware that you should never have plugged in while booting/rebooting a PC as they will cause the same problem that you're experiencing.

Cheers.
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Message 1658091 - Posted: 28 Mar 2015, 3:04:44 UTC - in response to Message 1657995.  

Looks like CMOS reset is next.

Not necessary.
If the mouse was OK in the BIOS, and it works in Safe mode then it's not a hardware issue.


An update. I entered safe mode. The mouse worked. I went into deviceManager and clicked on the USB controllers. There wefre no yellow or red icons. I clicked on each one and all read working properly. I went up to the Mouse icon in device managerand it said that it was working properly also. And the keyboard said the same thing.

If the mouse worked in safe mode, then there's not much use in checking in Device Manager- it will only confirm what you already know- the USB ports are OK.
You need to check Device Manager on a normal boot when it's not working to see what the status for the USB hubs & devices are.


The fact it works in Safe Mode indicates the hardware is OK, and the basic Windows driver is OK. Not working in normal mode indicates a software issue- some other programme/driver is being loaded that is causing problems.
Is it a gaming mouse? They come with drivers to support extra buttons & functions. Likewise Microsoft mice have their own drivers to add to the functionality of the mouse.

Boot Windows normally & check Device manager for any yellow !
If there are any, click on the properties for that device & see what the issue is.
If not, boot back in to safe mode, then go to Programs and Features & check for any software that relates to your mouse & uninstall it. Reboot normally & see how things go.

Thats why I took a break. I wanted to see what else you guys could come up with.
Once I reboot and go into windows, The log on screen pops up And I cant move the mouse or the key board. So I cant sign on to get to anything. I will try that in safe mode and see in I can get rid of the sign on screen.
As for the mouse its just a cheap USB logictech. No driver disc came with it.
[/quote]

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Message 1658095 - Posted: 28 Mar 2015, 3:18:04 UTC - in response to Message 1658091.  
Last modified: 28 Mar 2015, 3:18:41 UTC

Once I reboot and go into windows, The log on screen pops up And I cant move the mouse or the key board.

Using the Tab key doesn't move the cursor? When in the logon field you can't enter anything there (numbers of letters)?
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Message 1658100 - Posted: 28 Mar 2015, 3:34:42 UTC - in response to Message 1657995.  

Looks like CMOS reset is next.

Not necessary.
If the mouse was OK in the BIOS, and it works in Safe mode then it's not a hardware issue.


An update. I entered safe mode. The mouse worked. I went into deviceManager and clicked on the USB controllers. There wefre no yellow or red icons. I clicked on each one and all read working properly. I went up to the Mouse icon in device managerand it said that it was working properly also. And the keyboard said the same thing.

If the mouse worked in safe mode, then there's not much use in checking in Device Manager- it will only confirm what you already know- the USB ports are OK.
You need to check Device Manager on a normal boot when it's not working to see what the status for the USB hubs & devices are.

Edit- Well this is wierd. I enterd safe mode my using F8. The last few tiomes I did that a DOS type screen did it thing and then I went into windows. This time It went right to the windows sign in screen I logged in. I was able to acess the internet Seti@Home where i set NNT and other things I should be able to do in safe mode. I know I tryed the first few times I was in there mucking about. I had a screen say internet or that operation not allowed. SO why now?
And just so I wasnt dreaming I rebooted and when windows came up the right way( by just letting it reboot normaly) My mouse was still frozen. I dont have any clue whats going on.


The fact it works in Safe Mode indicates the hardware is OK, and the basic Windows driver is OK. Not working in normal mode indicates a software issue- some other programme/driver is being loaded that is causing problems.
Is it a gaming mouse? They come with drivers to support extra buttons & functions. Likewise Microsoft mice have their own drivers to add to the functionality of the mouse.

Boot Windows normally & check Device manager for any yellow !
If there are any, click on the properties for that device & see what the issue is.
If not, boot back in to safe mode, then go to Programs and Features & check for any software that relates to your mouse & uninstall it. Reboot normally & see how things go.

[/quote]

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Message 1658102 - Posted: 28 Mar 2015, 3:38:07 UTC - in response to Message 1658095.  
Last modified: 28 Mar 2015, 3:50:54 UTC

Once I reboot and go into windows, The log on screen pops up And I cant move the mouse or the key board.

Using the Tab key doesn't move the cursor? When in the logon field you can't enter anything there (numbers of letters)?

No nothing moves. mouse is stuck in one posistion and keyboard dsoent do a thing no matter what Key i hit. And I hit all the F1 -12 keys and a lot of reguor qwerty keys

The following below should have been posted by itself. Im getting frustrated. Sorry.

Edit- Well this is wierd. I enterd safe mode my using F8. The last few tiomes I did that a DOS type screen did it thing and then I went into windows. This time It went right to the windows sign in screen I logged in. I was able to acess the internet Seti@Home where i set NNT and other things I should not be able to do in safe mode. I know I tryed the first few times I was in there mucking about. I had a screen say internet or that operation not allowed. SO why now?
And just so I wasnt dreaming I rebooted and when windows came up the right way( by just letting it reboot normaly) My mouse was still frozen. I dont have any clue whats going on

My fisrt instinct is to just reformat the damn hard drive. Start out fresh. But I will hold off on that to crunch what work I have left. wWich is a lot of AP.
My second instcint is to go out to the shed and get my 20 pound sledge hammer and cure the problem. To bad I still have about a foot and a half of snow in my yard. I dont feel like trekking to get the BFH :)
[/quote]

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Message 1658103 - Posted: 28 Mar 2015, 3:39:45 UTC - in response to Message 1658102.  

Once I reboot and go into windows, The log on screen pops up And I cant move the mouse or the key board.

Using the Tab key doesn't move the cursor? When in the logon field you can't enter anything there (numbers of letters)?

No nothing moves. mouse is stuck in one posistion and keyboard dsoent do a thing no matter what Key i hit. And I hit all the F1 -12 keys and a lot of reguor qwerty keys.

Do the Numlock & Capslock keys work?
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Message 1658106 - Posted: 28 Mar 2015, 3:48:59 UTC - in response to Message 1658103.  

Yes they do. 1234 ABCD. Im typing this from said computer.
[/quote]

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Message 1658150 - Posted: 28 Mar 2015, 5:37:44 UTC - in response to Message 1658106.  
Last modified: 28 Mar 2015, 5:41:15 UTC

Deleted post.

Difficult to keep track of things when things get added to a post after you've posted a reply.


And just so I wasnt dreaming I rebooted and when windows came up the right way( by just letting it reboot normaly) My mouse was still frozen.

Now is the time to go into Device Manager & see what is there in regards to USB ports & the mouse.
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Message 1658176 - Posted: 28 Mar 2015, 7:25:30 UTC - in response to Message 1658150.  
Last modified: 28 Mar 2015, 7:51:27 UTC

Deleted post.

Difficult to keep track of things when things get added to a post after you've posted a reply.


And just so I wasnt dreaming I rebooted and when windows came up the right way( by just letting it reboot normaly) My mouse was still frozen.

Now is the time to go into Device Manager & see what is there in regards to USB ports & the mouse.


I wish I could go have a look see. Now that computer is back at the log in screen. The mouse is frozen and the keyboard wont do a thing.
I will try once more to see if I can get into safe mode and reapeat what happend again
Edit- I hit F8 went into the DOS screen where it gave a me a choice. I picked start normal windows and it booted up. I dont know how long this will last. As I seem to allway get booted back to the log on page. Im thinking its a software problem from the new monitor. I think Saturday I will reinstall the old half working montitor and see what happens.
I give up for tonight. Thanks for the help. I have no clue whats going on.
[/quote]

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Message 1658180 - Posted: 28 Mar 2015, 7:49:37 UTC
Last modified: 28 Mar 2015, 7:50:21 UTC

Maybe the mouse is working but the display connection is broken in the display
drivers.

Safe mode doesn't use real video just built-in Windows driver.
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Message 1658184 - Posted: 28 Mar 2015, 8:12:22 UTC - in response to Message 1658176.  

I wish I could go have a look see. Now that computer is back at the log in screen. The mouse is frozen and the keyboard wont do a thing.

Back to my previous question- do the Numlock & Capslock keys work? ie do they toggle the lights on & off?


Im thinking its a software problem from the new monitor.

I can't see how.
As mentioned before all the "drivers" for a monitor are, are an .ini file (or similar for the registry) just to tell the OS what the monitor can handle. They have no effect on the hardware.
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Message 1658185 - Posted: 28 Mar 2015, 8:13:56 UTC - in response to Message 1658180.  

Safe mode doesn't use real video just built-in Windows driver.

A video driver issue could possibly cause the system to lockup at the log on screen; but the video drivers are a different thing entirely to a monitor driver.
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Message 1658186 - Posted: 28 Mar 2015, 8:15:09 UTC - in response to Message 1658176.  
Last modified: 28 Mar 2015, 8:17:24 UTC

Edit- I hit F8 went into the DOS screen where it gave a me a choice. I picked start normal windows and it booted up.

What is shown in Device Manager for the USB hardware, mouse?


I seem to allway get booted back to the log on page.

The only way that would occur is if you log off, switch user, or the system reboots.
The system rebooting randomly could easily be due to power supply issues, and they could also result in other random hardware issues.
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Message 1658221 - Posted: 28 Mar 2015, 12:37:55 UTC - in response to Message 1658186.  

Edit- I hit F8 went into the DOS screen where it gave a me a choice. I picked start normal windows and it booted up.

What is shown in Device Manager for the USB hardware, mouse?


I seem to allway get booted back to the log on page.

The only way that would occur is if you log off, switch user, or the system reboots.
The system rebooting randomly could easily be due to power supply issues, and they could also result in other random hardware issues.

I found a randomly rebooting system can also be from a intermittently faulty case power switch. Which I only figured out when it failed completely in the closed/pressed position.
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Message 1658370 - Posted: 28 Mar 2015, 19:49:54 UTC - in response to Message 1658176.  

I wish I could go have a look see. Now that computer is back at the log in screen. The mouse is frozen and the keyboard wont do a thing.

Try the following (which may work but not always)

Boot normally but press and hold Shift key until Windows is fully loaded.
This will inhibit loading of some auto-starting programs but not all.
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Message 1658388 - Posted: 28 Mar 2015, 20:40:10 UTC - in response to Message 1658370.  

I wish I could go have a look see. Now that computer is back at the log in screen. The mouse is frozen and the keyboard wont do a thing.

Try the following (which may work but not always)

Boot normally but press and hold Shift key until Windows is fully loaded.
This will inhibit loading of some auto-starting programs but not all.

Just tried that and it didnt work.

So I went and rebooted hit the F8 key a screen poped up thith 3 choices, The one I scrolled down two entries. The 3rd says, P0: ST10000DM003-9yn162 (953869mm)
That takes me to windows with no sign in screen. Everything works ok. I ran in this mode all night with no reboot.
[/quote]

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Message 1658939 - Posted: 29 Mar 2015, 19:23:28 UTC - in response to Message 1658388.  

ST10000DM003 is the model of your HDD (It probably have one less 0: ST1000DM003):
https://www.google.com/#q=ST10000DM003

How did you see such line by F8 I don't know

HDD (and DVD, FDD, USB flash) will appear I think only on the boot menu of BIOS

BIOS boot menu can be invoked by different keys on different motherboards.
It seems that on some (Asus) motherboards the key is F8
https://craftedflash.com/info/how-boot-computer-from-usb-flash-drive


So maybe you did't go in the Windows 'Safe Mode' menu.

But choosing in BIOS boot menu your HDD should not change anything...
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Message boards : Number crunching : Need some help or advice


 
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