Computer 6814791 is down untill I can figure what happend. The monitor for this machine was dieing. It has raster lines half way up the screen. So Saturday I bought another monitor hooke it up installe dthe drives and every thing was fine.
Sunday afternoon I turned the monitor on to check Seit and the computer had rebooted its self and the logon screen was showing. Went to sign in and the mouse wouldnt move at all. Rebooted and went into BIOS and the mouse moved all over the place.
Rebooted once more and noticed the USB mouse didnt light up. Thought the mouse died. Took it to the twim computer of 6814791 At the mouse lite up and worked.
Took the mouse back and tried it in every USB port on 6814791 and no go. Tried resetting the USB plug on the motherboard still no go.
I dont have a clue as to what to try next. Any tips or advice I can try?

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Old James

Remove the power lead from the computer, if it has a reset BIOS jumper, use that to reset the BIOS otherwise remove the backup battery, give it 30 seconds & then put it back in, reconnect power, reboot & see how things go.

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Grant
Darwin NT

Remove the power lead from the computer, if it has a reset BIOS jumper, use that to reset the BIOS otherwise remove the backup battery, give it 30 seconds & then put it back in, reconnect power, reboot & see how things go.

I will try that when I get home from work tomorrow night.. Im going to bed now. Thanks for tip. Hope it works.

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Old James

It sounds like Windows misplaced or disabled the USB drivers. I don't wholly see how a BIOS reset helps in this, especially when as you say the mouse works in the BIOS, but alas maybe it helps.

Best thing in my opinion is to restart the computer and try to get into Windows Safe Mode. You do that by pressing F8 during boot-up, after the CMOS splash screen but before you see "Windows is starting up". If tapping F8 doesn't get you into Safe Mode, try holding it down during a reboot.

All that of course only if your keyboard is PS/2 (round connector) as when it's USB as well, it's going to be difficult.

When in Windows Safe Mode (Start->)right click "Computer"->Device Manager.
In Device Manager check the status of your USB controllers. Or are there any other yellow (warning) or red (broken) icons here?

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It sounds like Windows misplaced or disabled the USB drivers. I don't wholly see how a BIOS reset helps in this, especially when as you say the mouse works in the BIOS, but alas maybe it helps.

In the BIOS, the mouse was behaving erratically.
Hence the suggestion to reset, and start clean.


Difficult as it is, you can use the keyboard to navigate around Windows- ideally you'd log in to Windows, then make your way to Device Manager (get to the start menu, and type Device manager into the search box & then move up & select it at the top of the list) & look at the status of Universal Serial Bus controllers.
If they are there, with an exclamation mark next to it then select Properties & go from there- it's a good chance it's a driver issue.
But if there is no USB group in the list, it's a hardware issue- like my system that recently got hit by lightning. The strike hit the phone line & when through the modem & took out the network port on the computer, as well as the modem as well as the ADSL section of the modem. In Device Manager there is Network Controller section at all.

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Grant
Darwin NT

In the BIOS, the mouse was behaving erratically.

Ah, I read that wrong. Must sleep more. Or less. Is 5 hours enough? :)

Difficult as it is, you can use the keyboard to navigate around Windows- ideally you'd log in to Windows, then make your way to Device Manager (get to the start menu, and type Device manager into the search box & then move up & select it at the top of the list) & look at the status of Universal Serial Bus controllers.

Not when the keyboard is also USB. Then the only option you have is to use it to enable the PS/2 port in the BIOS, and then connect a PS/2 keyboard.

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Difficult as it is, you can use the keyboard to navigate around Windows- ideally you'd log in to Windows, then make your way to Device Manager (get to the start menu, and type Device manager into the search box & then move up & select it at the top of the list) & look at the status of Universal Serial Bus controllers.

Not when the keyboard is also USB. Then the only option you have is to use it to enable the PS/2 port in the BIOS, and then connect a PS/2 keyboard.

Good point.
I'd forgotten about the demise of the PS2 port. If the mouse doesn't work, and the keyboard doesn't work, you're up the creek without a paddle if you don't have a PS2 port on your motherboard & an old keyboard floating around.


EDIT- give the fact most things would be USB based these days, if one thing works, another doesn't, but it does elsewhere; try swapping/using different USB ports. Many motherboards have multiple ports, and often they will have 2 or even 3 different controllers for those ports. eg 8 USB ports, 4 ports per controller. USB2 & USB 3 ports, different controllers for each.

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Grant
Darwin NT

In my experience, recent motherboards can handle USB input devices (mouse and keyboard) for BIOS operations, even if they have PS/2 inputs as well - and some motherboards are USB only. But remember that with PS/2 devices, you have to plug them in before you power up the system - if the input device isn't detected on power-up, the port isn't enabled.

Note that James said

went into BIOS and the mouse moved all over the place.

- it was only after Windows loaded that the mouse wasn't recognised.

James, if you get really stuck use F8 to get into the 'safe mode' menu (as previously described), then F8 again to get an extended recovery menu. Top item is 'repair my computer': select that, then on the next page 'system restore' (second item) to go back in time to before the monitor died. Note that this is not re-installing Windows, which overwrites all your data, but simply going back to the machine state as it was a few days ago. Read the descriptions carefully, and make sure you pick the right option.

Monitors in general don't need drivers - I'd try to get the machine running, and check what the display resolution looks like, before you try that again.

Monitors in general don't need drivers

Depends what's in it. Only a monitor, you can do with the Generic PnP drivers. But if it has speakers, you may already want those to be recognized via drivers. Perhaps it has a USB hub...

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Monitors in general don't need drivers

Depends what's in it. Only a monitor, you can do with the Generic PnP drivers. But if it has speakers, you may already want those to be recognized via drivers. Perhaps it has a USB hub...

That's why I suggested concentrating on getting a stable image first, and only adding extra software if it's actually needed. Sometimes, the manufacturer's CD isn't really software, just an '.inf' file specifying the monitor's supported resolutions and refresh rates (which Windows 7 pnp usually picks up by itself anyway) - but the disk will be labelled as a driver just the same, and it may contain other crapware.

I tried Grants suggestion and pulled the power cord. That didnt help.
My keyboard however is not a USB. It has a round green plug.

Richard I will try your suggestion On Friday afternnon, Where I can devote my full attention to the task. After running 3 CNC's for the first time in two months Im just to beat to do anything when I get home.
I thank you all for the ideas to try.
Im also rereading my ASUS users guide. The mother board is a P8 Z77-v LK.

I will post updates as to what happens Friday. But please post any other ideas or thoughts. This is way beyond my skill level.

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Old James

I tried Grants suggestion and pulled the power cord. That didnt help.

And resetting the BIOS?

Or at least checking in Device Manager for USB hardware & driver issues.
Swapping ports etc.

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Grant
Darwin NT

I have not been using Windows XP for a while.

At times, the mouse or the keyboard does not get well with the graphics monitor. The reason for this happening may be both hardware as well as software. Therefore, both the BIOS as well as Windows as the operating system needs to be checked.

Possibly unplugging the mouse with the computer completely turned off and then using the keyboard in order to access either the BIOS, or possibly press F8, in order to get into Windows Safe Mode, might perhaps help.

This of course assuming that the keyboard is working as it should.

When the computer has booted and Windows has started up and is ready, next again try to connect the mouse to the system and see whether or not it is working, the screen is still displaying contents and the keyboard is also working.

With the mouse once again connected, I will try move it around first, next keying in a letter or two using the keyboard in order to get a possible response visible on the screen.

When the computer has booted and Windows has started up and is ready, next again try to connect the mouse to the system and see whether or not it is working, the screen is still displaying contents and the keyboard is also working.

Only if it's a USB mouse.

There are tales - possibly apocryphal - that you can kill a motherboard by plugging in a PS/2 mouse at this point (all motherboards I've done this with - several - have lived to crunch another day). But PS/2 is not designed to be hot-pluggable. Don't advise it.

There are tales - possibly apocryphal - that you can kill a motherboard by plugging in a PS/2 mouse at this point (all motherboards I've done this with - several - have lived to crunch another day). But PS/2 is not designed to be hot-pluggable. Don't advise it.

Very likely apocryphal. I've been IT manager at our company since the days of the abacus, and never had a motherboard fail from hot-plugging a PS/2 moose or keyboard. They've failed for other idiotic reasons, but never that one. :)

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Oh, did James mention he was using a PS/2 mouse?

He is saying that the mouse is a USB mouse.

If he had said PS/2 instead, there is a slight possibility I would have noticed the fact Richard Haselgrove did here.

The experience, or perhaps lessons being learned is that if you are upgrading a system or possibly purchasing a new one, there may still be some additional components around which were previously used but may be found to be working well with your recent purchase.

Because of either wear or tear, or perhaps the introduction of a new operating system, you eventually may find time to upgrade the rest of what you already were using, if you have not done so already.

Oh, did James mention he was using a PS/2 mouse?

No, he didn't. But people look back at threads like this when they have their own problems, on different equipment. It's better to include the general warnings, just in case.

Oh, did James mention he was using a PS/2 mouse?

No, he didn't. But people look back at threads like this when they have their own problems, on different equipment. It's better to include the general warnings, just in case.

My mouse is a USB. A logictech. My key board is just a round green plug.
I will print out this thread so I dont have to keep peaking around on this my daily driver to see what Im supposed to do next. I have read my asus guide. I can reset CMOS by moving a jumper cap.That will clear REAL time Clock Ram in CMOS. Is that what you mean Grant?

Im off to bed. I will keep you updated on what happens.

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Old James

Hi James,

I tried Grants suggestion and pulled the power cord. That didnt help.
My keyboard however is not a USB. It has a round green plug.

Sounds like a PS2 connection, there are ps2 to USB adaptors out and about.
Otherwise perhaps borrow another keyboard with a ps2 connector?
At least if you could change the keyboard and it didn't alter anything you would have eliminated hardware problems with either ps2 port &/or keyboard.

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Cliff,
Been there, Done that, Still no damm T shirt!

I can reset CMOS by moving a jumper cap.That will clear REAL time Clock Ram in CMOS. Is that what you mean Grant?

Yep.

I'd suggest booting the system up, and going in to Device Manager & check there are no issues there with the USB hardware- if there are then shut down & try the CMOS reset. If not, then try the mouse in different USB ports.

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Grant
Darwin NT