Hmm RJ11, that would explain a few things - 3pair vs. 4pair cable, different twist rates (unless of course they've used Cat5 cable with a redundant pair).
All the best with getting the right wiring in, and very wise to have someone there to make sure they don't cut corners by not bothering to pull through a new cable on that difficult run, and do leave the place clean and tidy.

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Bob Smith
Member of Seti PIPPS (Pluto is a Planet Protest Society)
Somewhere in the (un)known Universe?

I hope things get straightened out soon, TL. I'm still an RJ11 guy at both my house and my mom's with basic DSL and coaxial cable tv service, but I've heard about Cat 6. Why don't they install that?

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The mind is a weird and mysterious place

Hmm RJ11, that would explain a few things - 3pair vs. 4pair cable, different twist rates (unless of course they've used Cat5 cable with a redundant pair).
All the best with getting the right wiring in, and very wise to have someone there to make sure they don't cut corners by not bothering to pull through a new cable on that difficult run, and do leave the place clean and tidy.

Actually, Rob, the RJ-11 at the side of our house running through the house and centralizing in the garage is a 6-Pair business style RJ-ll cable. Blue, Orange, Green, Brown, Red/Blue, and Slate. The Blue, Green, and Brown are all in use by my parents two Vonage devices. The Orange and Slate are being used by U-verse, and the Red/Blue are currently hanging free/unused being deemed a "bad pair" by U-verse because it read as having a false Bridge Tap; as explained in an earlier post... Once the Cat5 is run the Orange and Slate RJ-11's will be set free as well.

@ Gordon,

The only reason I can think of is cost... Cat6 costs more than Cat5/5e. I believe U-verse will be using Cat5e for the new run.


TL

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TimeLord04
Have TARDIS, will travel...
Come along K-9!
Join Calm Chaos

Hmm RJ11, that would explain a few things - 3pair vs. 4pair cable, different twist rates (unless of course they've used Cat5 cable with a redundant pair).
All the best with getting the right wiring in, and very wise to have someone there to make sure they don't cut corners by not bothering to pull through a new cable on that difficult run, and do leave the place clean and tidy.

Actually, Rob, the RJ-11 at the side of our house running through the house and centralizing in the garage is a 6-Pair business style RJ-ll cable. Blue, Orange, Green, Brown, Red/Blue, and Slate. The Blue, Green, and Brown are all in use by my parents two Vonage devices. The Orange and Slate are being used by U-verse, and the Red/Blue are currently hanging free/unused being deemed a "bad pair" by U-verse because it read as having a false Bridge Tap; as explained in an earlier post... Once the Cat5 is run the Orange and Slate RJ-11's will be set free as well.

@ Gordon,

The only reason I can think of is cost... Cat6 costs more than Cat5/5e. I believe U-verse will be using Cat5e for the new run.


TL

Watch them when they install the new cable. From what I understand if they pull on the cable to hard,(about 10 pounds) it will damage the cable. No point putting new cable in and destroying it in the process.

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The only reason I can think of is cost... Cat6 costs more than Cat5/5e. I believe U-verse will be using Cat5e for the new run.


TL

Cat 5e supports 10/100/1000
Cat 6 supports 100/1000

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U-verse Tech is here installing the Cat5 from the side of the house, into the attic area above the garage, and into "The Closet" where the Gateway and most of my network resides. I hope this does the trick; because, now I'm out of ideas.

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TimeLord04
Have TARDIS, will travel...
Come along K-9!
Join Calm Chaos

U-verse Tech just finished. We are now on Cat5e from side of house to RG. Speedtest.net, (with two HD streams going), is showing 43.87 Mb DL, and 5.5+ Mb UL.

The Cat5e run is straight through, no splices, no breaks... I hope this takes care of the problem. I will be monitoring to see.


TL

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TimeLord04
Have TARDIS, will travel...
Come along K-9!
Join Calm Chaos

Well, we STILL have random pixelations persisting throughout Prime Time.

Due to the extra cost of having Box 5, (another 1200 Box), we are having an AT&T Tech come by Monday to move stuff around. We are moving the DVR back to the Master Bedroom, (which is on COAX), moving the new 1200 Box from M.B. to my bedroom to replace defective 1200 Box. Both Wireless Boxes will be unchanged. This will eliminate the cost of the extra box.

The Forum that 528 recommended is USELESS!!! They REFUSE to read posts in their entirety; forcing me to REPEAT things OVER AND OVER AND OVER!!! (Very frustrating.) They also keep trying to blame the COAX in our house; however, our COAX cables keep testing "GOOD" - "NO HPNA errors on COAX." At present; our modified install has two Wireless Boxes, two COAX wired boxes, and the DVR at the RG connected by Ethernet. This setup has been running for a month, now, and STILL we have persistent pixelations in Prime Time.

So, Monday, another NEW AT&T Tech will be coming out. Once again, I will have to go over the FULL HISTORY of our troubles. This Tech will be moving the boxes around as I have stated and eliminating the need for a 5th box.

NO ONE seems to know WHY we are getting all of these pixelations!!! This is MORE THAN FRUSTRATING!!! :-(

Now we hear that come February, AT&T is raising rates and fees for U-verse. Another reason to kill the 5th box, and return to the install pattern that we had before.

The problem is somewhere outside this house in U-verse land!!! No one seems to know where; nor, how to fix it. :-(


TL

---

TimeLord04
Have TARDIS, will travel...
Come along K-9!
Join Calm Chaos

We had DSL at our house for years. If the problem was not here. It was eventually traced back to a node about a mile away.

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Well, just had my own issues. Seems the recent rains put water into the telco cable. Amazingly Verizon got a tech out in less than 24 hours. He verified the issue was with their line. I told him that last time a tech was here, a few years ago I was told I was on the last good pair in the cable. He left to the box a couple blocks down to see if he could get a better pair on the cable. Never know someone could have canceled service and another pair become available. When he got back he said he found 4 available pairs, only 2 of which tested out good from that end. Up the pole to switch the drop to one of those pairs. He struck out. None of them made it from the box to the pole. Nothing he could do but put me back on the 1/2 working pair. He putzed around with some other clean up stuff, replacing a now outdated drop box and rearranging the drop cable through a tree. He escalated the ticket to level 2. Not sure when they are supposed to show up, but maybe, just maybe, they might replace the cable so there will be some good pairs on it. Oh, I'm at the very end. Problem is the line is drying out and getting better. More rain is on the way though. If I'm lucky it will arrive hours before level 2 and the line will be crap so they have to fix it.

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I used to have DSL, 1st with Verizon, then DSL Extreme, Verizon never after a certain date would replace a cable, they even flipped the 2 wires at the CO(Central Office) in the guise of maintenance, you'd think you still had internet access, but you'd have no IP address, so you'd be cutoff, since service was getting worse and I suspected Verizon sabotage, I went to TWC cable and never looked back, of course I could have rented a cable modem, but I didn't want to have that cost which as I suspected would eventually rise, so I bought a used Motorola Docsis 2 cable modem from Amazon that was on TWC's approved cable modem list, not long after that cable modem rental fees went up, meanwhile I didn't have that problem, TWC isn't perfect, but they generally are quicker in My experience to get something fixed, so I'm happy.

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The T1 Trust, PRR T1 Class 4-4-4-4 #5550, 1 of America's First HST's

Now we hear that come February, AT&T is raising rates and fees for U-verse. Another reason to kill the 5th box, and return to the install pattern that we had before.

No wonder they're pushing so hard on the "upgrade and get 3 months free!" When your 3 months free are over, the rate will be higher than it is now.

Having Uverse, can I buy my own modem and return theirs? My setup is, phone wire to the outside of the house, coax coming in, splits, one side goes to the modem/router, the other side splits again to the DVR and the other box. I think one or the other of those splitters might be amplified.

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David
Sitting on my butt while others boldly go,
Waiting for a message from a small furry creature from Alpha Centauri.

Now we hear that come February, AT&T is raising rates and fees for U-verse. Another reason to kill the 5th box, and return to the install pattern that we had before.

No wonder they're pushing so hard on the "upgrade and get 3 months free!" When your 3 months free are over, the rate will be higher than it is now.

Having Uverse, can I buy my own modem and return theirs? My setup is, phone wire to the outside of the house, coax coming in, splits, one side goes to the modem/router, the other side splits again to the DVR and the other box. I think one or the other of those splitters might be amplified.

Modem Rental Fee goes up $1, Non-DVR Boxes go up $1, U-verse TV packages go up $3, and Internet Packages go up $1. They've apparently killed the 12 and 24 Mb Internet Packages as of March 2014. If you are on 12 or 24 Mb now and don't change your package(s); you will be grandfathered in. Once you change, (up or down), you CAN'T go back to 12 or 24 Mb. So, now that we're on 45 Mb; if we want to go back down, (like my dad wants to do), we'd be going to 18 Mb.

...And, they're adding/increasing Local Channel fees $3 per month.

Since you have TV included; I don't believe there is a modem that you can purchase. (I could be wrong; however.) If you are on a straight COAX install now; your modem/Gateway is a 2Wire. If you upgrade your Gateway to the newer NVG589; you WILL have to come off of COAX for the input to the Gateway. For that; I HIGHLY recommend what we just did - INSTALL Cat5e from NID, (Junction Box on side of house), to Gateway location and use AT&T Branded Jack. We had this done at NO CHARGE to us. (Most likely because of the problems we've been having.) If you talk nice to the Install Tech; he most likely won't charge you to install the Cat5e to the new NVG589. From the 589; going out to the TV boxes, you CAN remain on COAX - the 589 will back feed on COAX to the DVR and STB's.


UPDATE:

Yesterday, a new Tech came out. Together, we replaced the Gateway, (again), Wireless Access Point, (WAP), for the two Wireless Boxes. Replaced Wireless Box 1. Moved DVR from Gateway location, back to Master Bedroom onto COAX. Moved new 1200 Box from M.B. to my bedroom and replaced my old 1200 box.

Just got through watching NCIS Los Angeles, (recorded last night), and NO PIXELATIONS!!! :-)

I will be watching NCIS live tonight, and NCIS New Orleans from recording tomorrow. I will let you all know if any pixelations occur. If they do; New Tech states we'll have to change the DVR - AGAIN!!!


TL

---

TimeLord04
Have TARDIS, will travel...
Come along K-9!
Join Calm Chaos

Now we hear that come February, AT&T is raising rates and fees for U-verse. Another reason to kill the 5th box, and return to the install pattern that we had before.

No wonder they're pushing so hard on the "upgrade and get 3 months free!" When your 3 months free are over, the rate will be higher than it is now.

Having Uverse, can I buy my own modem and return theirs? My setup is, phone wire to the outside of the house, coax coming in, splits, one side goes to the modem/router, the other side splits again to the DVR and the other box. I think one or the other of those splitters might be amplified.

There is a thread Here that talks about Uverse and its modems...

---

The T1 Trust, PRR T1 Class 4-4-4-4 #5550, 1 of America's First HST's

Now we hear that come February, AT&T is raising rates and fees for U-verse. Another reason to kill the 5th box, and return to the install pattern that we had before.

No wonder they're pushing so hard on the "upgrade and get 3 months free!" When your 3 months free are over, the rate will be higher than it is now.

Having Uverse, can I buy my own modem and return theirs? My setup is, phone wire to the outside of the house, coax coming in, splits, one side goes to the modem/router, the other side splits again to the DVR and the other box. I think one or the other of those splitters might be amplified.

There is a thread Here that talks about Uverse and its modems...

This basically states what I put in my post... If he has U-verse TV, (and he does), he must use the LEASED Gateway from AT&T.

If he is on straight COAX for his install, it will be a 2Wire Gateway. If he chooses to upgrade to the NVG589; he MUST run Cat5e from the NID to the NVG589. This needs a Technician to complete the install.


TL

---

TimeLord04
Have TARDIS, will travel...
Come along K-9!
Join Calm Chaos

Now we hear that come February, AT&T is raising rates and fees for U-verse. Another reason to kill the 5th box, and return to the install pattern that we had before.

No wonder they're pushing so hard on the "upgrade and get 3 months free!" When your 3 months free are over, the rate will be higher than it is now.

Having Uverse, can I buy my own modem and return theirs? My setup is, phone wire to the outside of the house, coax coming in, splits, one side goes to the modem/router, the other side splits again to the DVR and the other box. I think one or the other of those splitters might be amplified.

There is a thread Here that talks about Uverse and its modems...

This basically states what I put in my post... If he has U-verse TV, (and he does), he must use the LEASED Gateway from AT&T.

If he is on straight COAX for his install, it will be a 2Wire Gateway. If he chooses to upgrade to the NVG589; he MUST run Cat5e from the NID to the NVG589. This needs a Technician to complete the install.


TL

So the TV boxes need to talk to the modem/router (which is, as you said, a 2wire). Okay. I don't need to upgrade anything, I was just wondering if I could buy my own and save the rental fee.

I'm not even sure which internet package I'm on, but it's probably a fairly low one (I'm cheap that way). I believe that part of my bill is $50/month.

---

David
Sitting on my butt while others boldly go,
Waiting for a message from a small furry creature from Alpha Centauri.

ATT and T has been messing around my back yard. Now all my incomming calls hang up on the first ring.
Sorry...One ring only, then a hangup.

---

Pluto will always be a planet to me.

Seti Ambassador
Not to late to order an Anni Shirt

ATT and T has been messing around my back yard. Now all my incomming calls hang up on the first ring.
Sorry...One ring only, then a hangup.

:( frustrating! Hope it gets sorted quickly Uli! :)

Me too. They are noe stringing up a new Line. If that doesn't fix the problem, then per the trouble ticket , it won't be until 12/25 between 8 am and 8 pm.

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Pluto will always be a planet to me.

Seti Ambassador
Not to late to order an Anni Shirt

Me too. They are noe stringing up a new Line. If that doesn't fix the problem, then per the trouble ticket , it won't be until 12/25 between 8 am and 8 pm.

Now that would make for an interesting site while celebrating Xmas Uli. :-O

Cheers.