One of the 6570's doesn't run. It is the one pinned to the MB with a riser on the PCIe x1. Using gpu-z it reports the bus interfaces as:

the functioning 6570: pci-e 2.0 x16 x16 2.0
the malfunctioning 6570: pci-e 1.1 x16 x1 1.1

We recently flashed the dell's bios.

Is there any remedy for the 6570 on the riser to be able to use pci-e 2.0 from that slot. It is the only available slot (except for another x1 which I haven't tried) on the MB.

Thanks for reading my problem.

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merle - vote yes for freedom of speech

Make sure the OS is using the card. Go to the device manager and look at the driver to see if there are any Errors. On my Dell the Driver would give a Code 10, Driver can't start.

If it isn't showing any Errors, make sure your cc_config.xml file has the following entry;
<cc_config>
<log_flags>
</log_flags>
<options>
<dont_contact_ref_site>1</dont_contact_ref_site>
<use_all_gpus>1</use_all_gpus>
<save_stats_days>365</save_stats_days>
</options>
</cc_config>
http://boinc.berkeley.edu/wiki/Client_configuration

If that doesn't work, post the first 30 lines from your BOINC Manager Event Log.

Thanks TBar,
I'll do it and see what happens. I'll let you know if it works or post my 30 lines if not.

Make sure the OS is using the card. Go to the device manager and look at the driver to see if there are any Errors. On my Dell the Driver would give a Code 10, Driver can't start.

If it isn't showing any Errors, make sure your cc_config.xml file has the following entry;
<cc_config>
<log_flags>
</log_flags>
<options>
<dont_contact_ref_site>1</dont_contact_ref_site>
<use_all_gpus>1</use_all_gpus>
<save_stats_days>365</save_stats_days>
</options>
</cc_config>
http://boinc.berkeley.edu/wiki/Client_configuration

If that doesn't work, post the first 30 lines from your BOINC Manager Event Log.

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merle - vote yes for freedom of speech

TBar,
Well their both crunching 2.5 hours now.
One is very slow. Showing a clock speed of 100Mz on SIV64X and GPU-Z. Maybe mortally wounded?

--edit

catalyst ctl ctr is showing it as a disabled gpu!

Thanks TBar,
I'll do it and see what happens. I'll let you know if it works or post my 30 lines if not.

Make sure the OS is using the card. Go to the device manager and look at the driver to see if there are any Errors. On my Dell the Driver would give a Code 10, Driver can't start.

If it isn't showing any Errors, make sure your cc_config.xml file has the following entry;
<cc_config>
<log_flags>
</log_flags>
<options>
<dont_contact_ref_site>1</dont_contact_ref_site>
<use_all_gpus>1</use_all_gpus>
<save_stats_days>365</save_stats_days>
</options>
</cc_config>
http://boinc.berkeley.edu/wiki/Client_configuration

If that doesn't work, post the first 30 lines from your BOINC Manager Event Log.

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merle - vote yes for freedom of speech

TBar,
First lines of event log:

10/15/2014 10:52:41 AM | | Starting BOINC client version 7.2.42 for windows_x86_64
10/15/2014 10:52:41 AM | | log flags: file_xfer, sched_ops, task
10/15/2014 10:52:41 AM | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
10/15/2014 10:52:41 AM | | Data directory: C:\ProgramData\BOINC
10/15/2014 10:52:41 AM | | Running under account merle
10/15/2014 10:52:41 AM | | CAL: ATI GPU 0: AMD Radeon HD 6570/6670/7570/7670 series (Turks) (CAL version 1.4.1720, 1024MB, 991MB available, 1248 GFLOPS peak)
10/15/2014 10:52:41 AM | | CAL: ATI GPU 1: AMD Radeon HD 6570/6670/7570/7670 series (Turks) (CAL version 1.4.1720, 1024MB, 991MB available, 1248 GFLOPS peak)
10/15/2014 10:52:41 AM | | OpenCL: AMD/ATI GPU 0: AMD Radeon HD 6570/6670/7570/7670 series (Turks) (driver version CAL 1.4.1720 (VM), device version OpenCL 1.2 AMD-APP (923.1), 1024MB, 991MB available, 1248 GFLOPS peak)
10/15/2014 10:52:41 AM | | OpenCL: AMD/ATI GPU 1: AMD Radeon HD 6570/6670/7570/7670 series (Turks) (driver version CAL 1.4.1720 (VM), device version OpenCL 1.2 AMD-APP (923.1), 1024MB, 991MB available, 1248 GFLOPS peak)
10/15/2014 10:52:41 AM | | OpenCL CPU: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (OpenCL driver vendor: Advanced Micro Devices, Inc., driver version 2.0 (sse2), device version OpenCL 1.2 AMD-APP (923.1))
10/15/2014 10:52:41 AM | SETI@home | Found app_info.xml; using anonymous platform
10/15/2014 10:52:41 AM | | Host name: merle-PC
10/15/2014 10:52:41 AM | | Processor: 8 GenuineIntel Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz [Family 6 Model 26 Stepping 4]
10/15/2014 10:52:41 AM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt syscall nx lm vmx tm2 pbe
10/15/2014 10:52:41 AM | | OS: Microsoft Windows 7: Home Premium x64 Edition, Service Pack 1, (06.01.7601.00)
10/15/2014 10:52:41 AM | | Memory: 16.00 GB physical, 32.00 GB virtual
10/15/2014 10:52:41 AM | | Disk: 232.88 GB total, 170.49 GB free
10/15/2014 10:52:41 AM | | Local time is UTC -4 hours
10/15/2014 10:52:41 AM | | Config: use all coprocessors
10/15/2014 10:52:41 AM | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7125085; resource share 1
10/15/2014 10:52:41 AM | | General prefs: from http://einstein.phys.uwm.edu/ (last modified 19-Jul-2013 08:20:57)
10/15/2014 10:52:41 AM | | Computer location: home
10/15/2014 10:52:41 AM | | General prefs: no separate prefs for home; using your defaults
10/15/2014 10:52:41 AM | | Reading preferences override file
10/15/2014 10:52:41 AM | | Preferences:
10/15/2014 10:52:41 AM | | max memory usage when active: 8192.00MB
10/15/2014 10:52:41 AM | | max memory usage when idle: 14745.60MB
10/15/2014 10:52:41 AM | | max disk usage: 46.58GB
10/15/2014 10:52:41 AM | | max CPUs used: 7
10/15/2014 10:52:41 AM | | (to change preferences, visit a project web site or select Preferences in the Manager)
10/15/2014 10:52:41 AM | | Not using a proxy
10/15/2014 10:54:16 AM | SETI@home | project resumed by user
10/15/2014 10:54:17 AM | SETI@home | Starting task ap_22my14aa_B0_P1_00186_20141011_11551.wu_1

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merle - vote yes for freedom of speech

...catalyst ctl ctr is showing it as a disabled gpu!

It sounds like it is running both tasks on one GPU. Look at the SIV front page carefully. Is it showing activity on BOTH GPUs or just 1? Do you have the second card connected to a monitor? You can usually connect both cards to the same monitor...

I would run the ATI Driver Installer again and restart the computer.

It shows both gpu's active. Only the original 6570 is connected to the monitor.
I will run the ati driver installer again.

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merle - vote yes for freedom of speech

It shows both gpu's active. Only the original 6570 is connected to the monitor.
I will run the ati driver installer again.

Try connecting BOTH cards to a monitor. I had the same trouble a while back, it worked after connecting the second card to a monitor and rebooting. After rebooting, Extend the Desktop to the second card.

I reran the driver installer. Everything remains as before. Should I plug in the riser card into the same monitor?

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merle - vote yes for freedom of speech

I reran the driver installer. Everything remains as before. Should I plug in the riser card into the same monitor?

That's a bit of an old driver at Cat 12.4, you could try Cat 14.4 or 14.9, there will have been lots of improvements to the OpenCL runtime/driver since then,
things like ZeroCopy were introduced at around Cat 12.8, Cat 13.4 introduced CAL/OpenCL support without a monitor connected, But broke Hardware monitoring of said GPU (and you couldn't now extend the desktop onto said GPU),
this was fixed on a later driver (around Cat 13.8).

ATI Driver Version Cheat Sheet

Claggy

I reran the driver installer. Everything remains as before. Should I plug in the riser card into the same monitor?

That's a bit of an old driver at Cat 12.4, you could try Cat 14.4 or 14.9, there will have been lots of improvements to the OpenCL runtime/driver since then,
things like ZeroCopy were introduced at around Cat 12.8, etc.

ATI Driver Version Cheat Sheet

Claggy

The reason he's at 12.4 is he has a tendency to stick his ATI 4670 in that machine. The 4670 Will Not work with anything above 12.4. Except the Legacy Drivers, which Will Not work with the 6570. 12.4 works fine in that machine with the 6570s. What he needs to do is connect BOTH cards to a monitor and Extend the Desktop to the second card. I had the EXACT same trouble with 12.4 in Vista with two similar ATI cards, http://setiweb.ssl.berkeley.edu/beta/show_host_detail.php?hostid=72451

This can also be done instead of connecting each card to a monitor.
http://www.hal6000.com/seti/manual_display_detect.htm

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SETI@home classic workunits: 93,865 CPU time: 863,447 hours
Join the [url=http://tinyurl.com/8y46zvu]BP6/VP6 User Group[

This can also be done instead of connecting each card to a monitor.
http://www.hal6000.com/seti/manual_display_detect.htm

Except that Did NOT work for me in Vista with Cat 12.4. I believe we went over that earlier. The Only thing that worked for me was running another cable to the monitor. Then BOINC Stopped running both AP tasks on the same card and started using the second card.

This can also be done instead of connecting each card to a monitor.
http://www.hal6000.com/seti/manual_display_detect.htm

Except that Did NOT work for me in Vista with Cat 12.4. I believe we went over that earlier. The Only thing that worked for me was running another cable to the monitor. Then BOINC Stopped running both AP tasks on the same card and started using the second card.

I'm not sure whether it's BOINC directing both tasks to run on the same GPU, or whether BOINC plans them to run them separately, but the application's own checking that decides that one isn't responding and chooses the other instead.

Did BOINC's own startup messages show both GPUs as available in that problematic configuration?

In the event log? Yes

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merle - vote yes for freedom of speech

Did BOINC's own startup messages show both GPUs as available in that problematic configuration?

That was a while ago, but as I remember, there were not any indications of trouble. Just as the above Log message, http://setiathome.berkeley.edu/forum_thread.php?id=75878&postid=1587236 . BOINC recognized the cards and showed two tasks running in the manager. The only indications of trouble was that the extended desktop wouldn't stick/activate and SIV/GPU-z showed activity on only One card.

One is very slow. Showing a clock speed of 100Mz on SIV64X and GPU-Z.

catalyst ctl ctr is showing it as a disabled gpu!

Only the original 6570 is connected to the monitor.

I reran the driver installer. Everything remains as before. Should I plug in the riser card into the same monitor?

So, have you connected the second card to a monitor yet? As I suggested previously;
1) Connect Both Cards to a Monitor
2) Reboot the Computer
3) Launch CCC and Extend the Desktop to the second card
4) Launch BOINC, then check the GPU Load on both cards with SIV & GPU-z

Yes, I tried everything from all hands and nothing works for long. The first 6570 works perfectly on cat 12-4 but when I put the second one on the riser it doesn't work. I remember now that last time I swore I would stop experimenting and not try it again. But I tried it again with the same results. This time I mean it - not again. Thanks everybody for trying with me but for some reason on this computer the attached 6570 on a riser won't work on this computer. I apologize for wasting your time.

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merle - vote yes for freedom of speech

Merle,

Is this a store bought computer or one that you built? I remember a while back trying to add a second GPU via riser to a store bought computer and it refused to allow me to use it. I finally gave up and build a new computer with a better MoBo that did allow the use of riser.



Zalster

Edit.. Just reread the title of this thread..Duh!! Was there another GPU that was recognized and used by this MoBo or has it never used the GPU via the riser?

Yes, I tried everything from all hands and nothing works for long. The first 6570 works perfectly on cat 12-4 but when I put the second one on the riser it doesn't work. I remember now that last time I swore I would stop experimenting and not try it again. But I tried it again with the same results. This time I mean it - not again. Thanks everybody for trying with me but for some reason on this computer the attached 6570 on a riser won't work on this computer. I apologize for wasting your time.

You still haven't answered the question.

Did you ever attach a monitor (or a dummy load) to the video output port on the second graphics card?