AP 7 7.04 units download, start, then go to 'waiting to run'

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Profile Graham Thomas

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Message 1585347 - Posted: 11 Oct 2014, 17:36:41 UTC

Apologies if I should have added this to the 'AP7' thread, but that thread looks like it's dealing with different issues.

In the last day or so I've had a lot of downloads of AP 7 7.04. They start to run, but then (after about a second) they straightaway go into 'Waiting to run'. The next time the project updates, BOINC sees that I have no AP units running on the GPU and downloads some more.

I can tell SETI@home not to accept v7 units, but I'd prefer to find out how to get them to run. What can I do?

I'm running stock Windows BOINC 7.2.42 (x64) on an AMD CPU with built-in Radeon GPU. Specs are as follows:

AuthenticAMD
AMD A8-3850 APU with Radeon(tm) HD Graphics [Family 18 Model 1 Stepping 0]
(4 processors)

AMD AMD Radeon HD 6520G/6530D/6550D/6620G (SuperSumo) (512MB) driver: 1.4.1417 OpenCL: 1.1

I've checked my preferences and have tried restarting BOINC, and then restarting the PC. Still no joy.

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Message 1585349 - Posted: 11 Oct 2014, 17:40:38 UTC - in response to Message 1585347.  
Last modified: 11 Oct 2014, 17:43:04 UTC

AMD AMD Radeon HD 6520G/6530D/6550D/6620G (SuperSumo) (512MB) driver: 1.4.1417 OpenCL: 1.1

That's an really ancient driver, Cat 11.6 and OpenCL runtime 2.4.650.9 and uses SDK 2.4, I think you need at least an SDK 2.6 or 2.7 driver:

ATI Driver Version Cheat Sheet

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Message 1585350 - Posted: 11 Oct 2014, 17:41:35 UTC - in response to Message 1585347.  

Ah - I've just seen there's a message when I hover the mouse over a 'Waiting to run' unit. It says, "Scheduler wait: unsupported OpenCL runtime".

Anything I can do about that? Or should I just abort the units and turn off acceptance of AP v7 until this particular version of OpenCL is supported?

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Message 1585352 - Posted: 11 Oct 2014, 17:42:18 UTC - in response to Message 1585347.  

some message after waiting to run statement?

what stderr.txt (in slots folder) says?
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Message 1585353 - Posted: 11 Oct 2014, 17:42:39 UTC - in response to Message 1585349.  

Thanks Claggy. I'll see if I can update the driver.

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Message 1585354 - Posted: 11 Oct 2014, 17:43:11 UTC - in response to Message 1585350.  

Ah - I've just seen there's a message when I hover the mouse over a 'Waiting to run' unit. It says, "Scheduler wait: unsupported OpenCL runtime".

Anything I can do about that? Or should I just abort the units and turn off acceptance of AP v7 until this particular version of OpenCL is supported?

Graham


Ah, OK.
So, quite clean explanation given. Upgrade your ATi drivers.
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Message 1585355 - Posted: 11 Oct 2014, 17:43:22 UTC - in response to Message 1585351.  

Yes - CPU units are running.

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Message 1585361 - Posted: 11 Oct 2014, 17:58:30 UTC - in response to Message 1585349.  

AMD AMD Radeon HD 6520G/6530D/6550D/6620G (SuperSumo) (512MB) driver: 1.4.1417 OpenCL: 1.1

That's an really ancient driver, Cat 11.6 and OpenCL runtime 2.4.650.9 and uses SDK 2.4, I think you need at least an SDK 2.6 or 2.7 driver:

ATI Driver Version Cheat Sheet

Claggy

I recall drivers as old as Cat 11.12 was used at Beta. If that is minimum requirement maybe Eric can see about putting in a restriction on the stock plan class? I know how much he loves dealing like ATI driver detection.
SETI@home classic workunits: 93,865 CPU time: 863,447 hours
Join the [url=http://tinyurl.com/8y46zvu]BP6/VP6 User Group[
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Message 1585375 - Posted: 11 Oct 2014, 18:25:21 UTC - in response to Message 1585361.  

OK - AMD display driver(s) updated and Astropulse 7 7.04 unit now happily running.

The SETI@home site still shows the old driver on the 'Your Computers' page (I'm not sure if that info will eventually be updated automatically). That's where I took the information from, so if my driver had ever autoupdated it might not have been quite so old. But it was clearly too old for v7 units. If anyone's interested, this is what my BOINC event log now tells me I'm using:

11/10/2014 19:11:51 | | CAL: ATI GPU 0: AMD Radeon HD 6520G/6530D/6550D/6620G (SuperSumo) (CAL version 1.4.1848, 512MB, 479MB available, 960 GFLOPS peak)
11/10/2014 19:11:51 | | OpenCL: AMD/ATI GPU 0: AMD Radeon HD 6520G/6530D/6550D/6620G (SuperSumo) (driver version 1573.4 (VM), device version OpenCL 1.2 AMD-APP (1573.4), 512MB, 479MB available, 960 GFLOPS peak)
11/10/2014 19:11:51 | | OpenCL CPU: AMD A8-3850 APU with Radeon(tm) HD Graphics (OpenCL driver vendor: Advanced Micro Devices, Inc., driver version 1573.4 (sse2), device version OpenCL 1.2 AMD-APP (1573.4))


Thanks everyone.

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Message 1585377 - Posted: 11 Oct 2014, 18:29:42 UTC - in response to Message 1585375.  

Next time your host contacts the project the computer details page will display the current driver.

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Message 1585610 - Posted: 12 Oct 2014, 3:22:27 UTC

I have 35 instances of AstroPulse v7 7.04 "waiting to run" that has happened in the last day. What went wrong?
All seem to be different names, but it seems to be downloading another every time SETI uploads/downloads.
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Message 1585611 - Posted: 12 Oct 2014, 3:25:35 UTC - in response to Message 1585610.  

Your computers are hidden so we can't look and see if there are any problems with your computers or what work units were sent to you, or the results of any work. It would helps if you unblocked your computers. Also post the first 30 lines of your Event log just after starting Boinc.


Happy Crunching...

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Message 1585715 - Posted: 12 Oct 2014, 9:40:39 UTC - in response to Message 1585377.  

Claggy - you're right. The SETI@home site is now displaying the new driver information. Thanks again.

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Message 1585717 - Posted: 12 Oct 2014, 9:46:55 UTC - in response to Message 1585610.  

jschoepf - it sounds like your problem is the same as (or very similar to) the one I had. See which graphics drivers you're using and whether you can update them.

In the meantime, from BOINC/Projects tab/SETI@home, you can go to "Your account", then to SETI@home settings and change them so that your computer does not receive Astropulse v7 units. You may have to untick the box that says something like 'Accept other kinds of workunits if none of those selected are available'. That should stop you getting more and more units until you fix your problem.

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Message boards : Number crunching : AP 7 7.04 units download, start, then go to 'waiting to run'


 
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