Download Issue

Questions and Answers : Windows : Download Issue
Message board moderation

To post messages, you must log in.

AuthorMessage
kshaddri Project Donor

Send message
Joined: 17 Sep 00
Posts: 7
Credit: 20,181,765
RAC: 16
United States
Message 1572194 - Posted: 15 Sep 2014, 13:42:00 UTC

I am unable to run Seti@Home any longer one of my PC's. All are Windows 7 Pro with the latest updates. For some unknown reason, one of my PC's will not download any of the CUDA_XX.exe files. If I try to do it manually, it says I don't have permission to the C:\ProgramData\BOINC\projects\setiathome.berkeley.edu folder. I've tried everything I can find via Google to resolve this issue (changing owners, disabling UAC, tweaking users) to no avail. I understand there were changes to the user permission aspects of BOINC or Seti@Home and I'm wondering if I have something from an older version causing me troubles. Any help would be appreciated.
ID: 1572194 · Report as offensive
rob smith Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
Volunteer moderator
Volunteer tester

Send message
Joined: 7 Mar 03
Posts: 22199
Credit: 416,307,556
RAC: 380
United Kingdom
Message 1572253 - Posted: 15 Sep 2014, 17:18:01 UTC

The folder you are trying to access is either non-existent or is write protected. So find the folder and make sure its properties are set to modify, read+execute, list contents, write , special permissions for the user "boinc_projects".

(It is good practice to unhide your computers while looking for this sort of help - it allows others to see if there is anything wrong with the apps, or their configuration (Note, un-hiding your computers doesn't allow anyone to gain access to them, it just allows others to see the configuration data that is already on the server.
Bob Smith
Member of Seti PIPPS (Pluto is a Planet Protest Society)
Somewhere in the (un)known Universe?
ID: 1572253 · Report as offensive
kshaddri Project Donor

Send message
Joined: 17 Sep 00
Posts: 7
Credit: 20,181,765
RAC: 16
United States
Message 1572328 - Posted: 15 Sep 2014, 18:55:52 UTC

The folder does exist under the BOINC folder (C:\ProgramData\BOINC\projects\setiathome.berkeley.edu).

Also, all of the users shown for the BOINC folder as well as all the folders under it (projects and setiathome.berkeley.edu) have full access, including "boinc_projects".

I'll look into the unhide option.

Thanks.
ID: 1572328 · Report as offensive
OzzFan Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
Volunteer tester
Avatar

Send message
Joined: 9 Apr 02
Posts: 15691
Credit: 84,761,841
RAC: 28
United States
Message 1572351 - Posted: 15 Sep 2014, 19:28:22 UTC - in response to Message 1572328.  
Last modified: 15 Sep 2014, 19:29:46 UTC

The folder does exist under the BOINC folder (C:\ProgramData\BOINC\projects\setiathome.berkeley.edu).


The 'projects' folder doesn't exist under C:\ProgramData\BOINC? Sounds like a botched install. That computer shouldn't be crunching at all if this is correct.
ID: 1572351 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3720
Credit: 9,385,827
RAC: 0
Bulgaria
Message 1572603 - Posted: 16 Sep 2014, 9:11:33 UTC - in response to Message 1572328.  

The folder does exist under the BOINC folder (C:\ProgramData\BOINC\projects\setiathome.berkeley.edu).

So are there any files in \setiathome.berkeley.edu\ ?
Do you run BOINC from admin Windows account?
Did you try to reinstall BOINC? (this will probably give 'Repair' option)
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
ID: 1572603 · Report as offensive
John McLeod VII
Volunteer developer
Volunteer tester
Avatar

Send message
Joined: 15 Jul 99
Posts: 24806
Credit: 790,712
RAC: 0
United States
Message 1573036 - Posted: 17 Sep 2014, 1:49:57 UTC

Everybody should have full access to c:\programdata.


BOINC WIKI
ID: 1573036 · Report as offensive
kshaddri Project Donor

Send message
Joined: 17 Sep 00
Posts: 7
Credit: 20,181,765
RAC: 16
United States
Message 1573402 - Posted: 17 Sep 2014, 20:03:33 UTC

There ARE files in the Seti@Home folder and the projects folder DOES exist under c:\programdata\boinc.

What I did was uninstall the application, deleted any leftover folders, deleted any users/groups related to the application, removed any reference to BOINC or Seti@Home from the registry, ran ccleaner, and rebooted the PC.

I then reloaded the current version of the application and all is well. I can only assume something was corrupt in my installation.
ID: 1573402 · Report as offensive
Profile BilBg
Volunteer tester
Avatar

Send message
Joined: 27 May 07
Posts: 3720
Credit: 9,385,827
RAC: 0
Bulgaria
Message 1573848 - Posted: 18 Sep 2014, 15:05:40 UTC - in response to Message 1573402.  

Simple uninstall/reinstall of BOINC usually fixes the permissions
(no need to go with so big 'cleaning' as you did)
 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
ID: 1573848 · Report as offensive
KWSN - Sir Frank of the Wood

Send message
Joined: 7 Dec 99
Posts: 17
Credit: 1,441,497
RAC: 12
United States
Message 1575978 - Posted: 22 Sep 2014, 12:53:22 UTC

...one of my machines (5568514) has completed and returned all of the recent work units that it had received...but 14 of them are still shown as "in progress"... only one work unit has been validated...and no new work has been received...

suggestions ???

frank
ID: 1575978 · Report as offensive

Questions and Answers : Windows : Download Issue


 
©2024 University of California
 
SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded in part by the NSF through grant AST-0307956.