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Windows :
I've lost my credits even if maintain the same email account
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Author | Message |
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SVS Send message Joined: 7 Feb 14 Posts: 1 Credit: 0 RAC: 0 |
Hello, I'm a happy SETI user since 10 years. Days ago because of graphic problems, I had to reinstall SETI over BOINC, still using my account. But unfortunately now, even if I have typed the usual email/pwd, I'm shown as credits = 0, and account creation date = a few days ago. Is there anybody that can help me to restore the correct data? If I'm contacted by an admin, I can supply him with my account info. Many thanks and have a good day. SVS |
Jord Send message Joined: 9 Jun 99 Posts: 15184 Credit: 4,362,181 RAC: 3 |
If you made a new account with the 'usual email address', and you have done so before, then that's not possible. The email address is the unique identifier, it can only be used once, unless you made an error in it, of course. I guess that this is your old account. If it is, then follow the instructions here to try and get your account back. Just try different email addresses, and see if something comes in on any of them. |
BilBg Send message Joined: 27 May 07 Posts: 3720 Credit: 9,385,827 RAC: 0 |
... even if I have typed the usual email/pwd Don't type - copy/paste (e.g. from the web-page of your email account) You need to [Remove] project SETI@home http://boinc.berkeley.edu/wiki/Advanced_view#The_Projects_tab ... and Add it again (Tools -> Add project or account manager) BOINC Manager Menu (select 'Yes, existing user') The only way you now have another (second) account is: you used different (miss-typed) email address  - ALF - "Find out what you don't do well ..... then don't do it!" :)  |
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