Tasks fail download even though it says Finished in the logs.


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Profile Peanutz
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Message 1462968 - Posted: 11 Jan 2014, 9:14:58 UTC

OS: Windows Vista
BOINC: 7.2.33

Hi,

I'm having issues when downloading tasks. In the tasks tab of Boinc it show all tasks as Download Fail, but I can see them downloading in the Transfers Tab, and the event log shows the tasks as Finished Downloading;

11/01/2014 08:59:58 | SETI@home | Finished download of 17oc13af.15467.14791.438086664202.12.9 11/01/2014 08:59:58 | SETI@home | Started download of 17oc13af.15467.14791.438086664202.12.15 11/01/2014 09:00:04 | SETI@home | Finished download of 25mr08ac.6557.17250.438086664205.12.163 11/01/2014 09:00:04 | SETI@home | Started download of 25mr08ac.6557.17250.438086664205.12.155 11/01/2014 09:00:08 | SETI@home | Finished download of 17oc13af.15467.14791.438086664202.12.15 11/01/2014 09:00:08 | SETI@home | Started download of 17oc13af.15467.14791.438086664202.12.11 11/01/2014 09:00:10 | SETI@home | Finished download of 25mr08ac.6557.17250.438086664205.12.155 11/01/2014 09:00:10 | SETI@home | Started download of 17oc13af.15467.14791.438086664202.12.72 11/01/2014 09:00:11 | SETI@home | Finished download of 17oc13af.15467.14791.438086664202.12.11 11/01/2014 09:00:11 | SETI@home | Started download of 17oc13af.15467.14791.438086664202.12.21 11/01/2014 09:00:13 | SETI@home | Finished download of 17oc13af.15467.14791.438086664202.12.72 11/01/2014 09:00:13 | SETI@home | Started download of 17oc13af.15467.14791.438086664202.12.17 11/01/2014 09:00:15 | SETI@home | Finished download of 17oc13af.15467.14791.438086664202.12.21 11/01/2014 09:00:15 | SETI@home | Started download of 25mr08ac.6557.17250.438086664205.12.200 11/01/2014 09:00:20 | SETI@home | Finished download of 17oc13af.15467.14791.438086664202.12.17 11/01/2014 09:00:20 | SETI@home | Finished download of 25mr08ac.6557.17250.438086664205.12.200 11/01/2014 09:00:20 | SETI@home | Started download of 25mr08ac.6557.17250.438086664205.12.246 11/01/2014 09:00:20 | SETI@home | Started download of 25mr08ac.6557.17250.438086664205.12.180 11/01/2014 09:00:25 | SETI@home | Finished download of 25mr08ac.6557.17250.438086664205.12.246 11/01/2014 09:00:25 | SETI@home | Started download of 25mr08ac.6557.17250.438086664205.12.251 11/01/2014 09:00:28 | SETI@home | Finished download of 25mr08ac.6557.17250.438086664205.12.180 11/01/2014 09:00:29 | SETI@home | Finished download of 25mr08ac.6557.17250.438086664205.12.251


I've tried to reset the project, even remove and reinstall it, but nothing seems to fix the issue.

Any help will be greatly appreciated,

Greg
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Message 1462969 - Posted: 11 Jan 2014, 9:23:30 UTC

Firstly you computers are hidden so it is not easy to see what is happening.

Second it is sometimes helpful to post the first 20 to 30 lines of the Boinc log on start-up.
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Message 1462996 - Posted: 11 Jan 2014, 10:32:15 UTC - in response to Message 1462969.

They should be visible now I tihnk?

And the start-up log..

10/01/2014 17:06:52 | | cc_config.xml not found - using defaults 10/01/2014 17:06:52 | | Starting BOINC client version 7.2.33 for windows_intelx86 10/01/2014 17:06:52 | | log flags: file_xfer, sched_ops, task 10/01/2014 17:06:52 | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6 10/01/2014 17:06:52 | | Data directory: C:\ProgramData\BOINC 10/01/2014 17:06:52 | | Running under account Greg 10/01/2014 17:06:52 | | No usable GPUs found 10/01/2014 17:06:52 | | Host name: Box 10/01/2014 17:06:52 | | Processor: 2 AuthenticAMD AMD Turion(tm) 64 X2 Mobile Technology TL-62 [Family 15 Model 104 Stepping 2] 10/01/2014 17:06:52 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 htt pni cx16 syscall nx lm svm rdtscp 3dnowext 3dnow 10/01/2014 17:06:52 | | OS: Microsoft Windows Vista: Home Premium x86 Edition, Service Pack 2, (06.00.6002.00) 10/01/2014 17:06:52 | | Memory: 2.75 GB physical, 5.70 GB virtual 10/01/2014 17:06:52 | | Disk: 37.25 GB total, 6.54 GB free 10/01/2014 17:06:52 | | Local time is UTC +0 hours 10/01/2014 17:06:52 | | VirtualBox version: 4.2.16 10/01/2014 17:06:52 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 7186401; resource share 5 10/01/2014 17:06:52 | | General prefs: from http://einstein.phys.uwm.edu/ (last modified 19-Dec-2010 12:51:47) 10/01/2014 17:06:52 | | Host location: none 10/01/2014 17:06:52 | | General prefs: using your defaults 10/01/2014 17:06:52 | | Preferences: 10/01/2014 17:06:52 | | max memory usage when active: 1406.86MB 10/01/2014 17:06:52 | | max memory usage when idle: 2532.34MB 10/01/2014 17:06:52 | | max disk usage: 6.54GB 10/01/2014 17:06:52 | | don't use GPU while active 10/01/2014 17:06:52 | | (to change preferences, visit a project web site or select Preferences in the Manager) 10/01/2014 17:06:52 | | Not using a proxy 10/01/2014 17:06:53 | SETI@home | Sending scheduler request: To fetch work. 10/01/2014 17:06:53 | SETI@home | Requesting new tasks for CPU 10/01/2014 17:06:56 | SETI@home | Scheduler request completed: got 0 new tasks 10/01/2014 17:06:56 | SETI@home | No tasks sent 10/01/2014 17:06:56 | SETI@home | No tasks are available for SETI@home Enhanced 10/01/2014 17:06:56 | SETI@home | No tasks are available for SETI@home v7 10/01/2014 17:06:56 | SETI@home | This computer has finished a daily quota of 1 tasks


I understand the daily quota of 1 relates to the failed downloads.

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Message 1463012 - Posted: 11 Jan 2014, 11:20:04 UTC - in response to Message 1462996.
Last modified: 11 Jan 2014, 11:21:02 UTC

Indeed, your first 45 downloaded tasks got a download error, but only because of missing .jpg files, which could have been caused by your ISP compressing picture files.

However, the last 40 ones seem to have been downloaded successfully. Perhaps the project reset did help. If not, set "Skip image file verification?" to "yes" in your computing preferences.

Are any SETI@home tasks downloaded successfully on your computer now? (Status "running", "waiting to run" or "ready to start")

Gruß,
Gundolf
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Message 1463032 - Posted: 11 Jan 2014, 12:06:10 UTC - in response to Message 1463012.

Nope, they we all listed at Download Fail.

I have disabled image verification, removed and reset the project. I'll have to wait for the daily quota limit to reset before I know if it has worked.

Than you for your help. If it's still playing up I'll post again if and when the time comes.

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Message 1463153 - Posted: 11 Jan 2014, 16:35:11 UTC - in response to Message 1463032.

Nope, they we all listed at Download Fail.

I have disabled image verification, removed and reset the project. I'll have to wait for the daily quota limit to reset before I know if it has worked.

Than you for your help. If it's still playing up I'll post again if and when the time comes.

The daily limit does not reset. It slowly increases as you return completed work.
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Message 1463161 - Posted: 11 Jan 2014, 16:58:00 UTC - in response to Message 1463153.

Nope, they we all listed at Download Fail.

I have disabled image verification, removed and reset the project. I'll have to wait for the daily quota limit to reset before I know if it has worked.

Than you for your help. If it's still playing up I'll post again if and when the time comes.

The daily limit does not reset. It slowly increases as you return completed work.



Ah I see, is it account or machine specific?
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Message 1463174 - Posted: 11 Jan 2014, 17:22:50 UTC - in response to Message 1463161.

Nope, they we all listed at Download Fail.

I have disabled image verification, removed and reset the project. I'll have to wait for the daily quota limit to reset before I know if it has worked.

Than you for your help. If it's still playing up I'll post again if and when the time comes.

The daily limit does not reset. It slowly increases as you return completed work.



Ah I see, is it account or machine specific?


It is machine specific.

If your other computer is on the same network, you can just copy the missing jpg files to the other computer.

Or try downloading this image and putting it into the directory.
http://208.68.240.13/sah/download_fanout/seti_700.jpg
C:\ProgramData\BOINC\projects\setiathome.berkeley.edu\
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Message 1463453 - Posted: 12 Jan 2014, 9:14:15 UTC - in response to Message 1463174.

Thanks, I've copied the seti_700.jpg file as it was still going wrong this morning. Lets see if that has solved it.....

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Message 1464930 - Posted: 16 Jan 2014, 8:09:40 UTC - in response to Message 1463453.

It's still doing it, but I think I know why.

The seti_700.jpg linked on this thread still downloads incorrectly as my ISP meddles with JPEGs. Is there anyway it can be compressed into a .ZIP, along with ap_700.jpg?

Thanks
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Message 1465165 - Posted: 16 Jan 2014, 20:06:03 UTC - in response to Message 1464930.

""set "Skip image file verification?" to "yes" in your computing preferences.""

Did that not help?

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Message 1465341 - Posted: 17 Jan 2014, 8:16:24 UTC - in response to Message 1465165.

it doesn't appear to have.

17/01/2014 08:14:08 | SETI@home | Started download of seti_700.jpg 17/01/2014 08:14:08 | SETI@home | Started download of ap_601.jpg 17/01/2014 08:14:11 | SETI@home | Incomplete read of 4250.000000 < 5KB for seti_700.jpg - truncating 17/01/2014 08:14:11 | SETI@home | Incomplete read of 2382.000000 < 5KB for ap_601.jpg - truncating 17/01/2014 08:14:11 | SETI@home | Finished download of seti_700.jpg 17/01/2014 08:14:11 | SETI@home | Finished download of ap_601.jpg 17/01/2014 08:14:11 | SETI@home | [error] File seti_700.jpg has wrong size: expected 9068, got 0 17/01/2014 08:14:11 | SETI@home | [error] Checksum or signature error for seti_700.jpg 17/01/2014 08:14:11 | SETI@home | [error] File ap_601.jpg has wrong size: expected 7653, got 0 17/01/2014 08:14:11 | SETI@home | [error] Checksum or signature error for ap_601.jpg


It looks like it isn't downloading it at all. I have put the seti_700.jpg file into the relevant location but it just tries to download it again anyway.
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Message 1465343 - Posted: 17 Jan 2014, 8:45:17 UTC - in response to Message 1465341.

What do you think the relevant location is?

Do you stop the BOINC client (not only the manager) before copying the file?

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Message 1465344 - Posted: 17 Jan 2014, 8:47:39 UTC - in response to Message 1465341.

So if you downloaded the jpg file under a file name ending in , say, gpj
would your ISP still muck with it or could you then rename it to
the proper name and put it in the proper directory and get S@H working?

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Message 1465348 - Posted: 17 Jan 2014, 9:19:08 UTC

Image location : C:\ProgramData\BOINC\projects\setiathome.berkeley.edu\

The manager and client are stopped, the option to close both was selected the first time the manage was closed.

Renaming the file might work, I've not tried it. It would work if seti_700.jpf & ap_700.jpg were in an archive, a .zip for example.
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Message 1465428 - Posted: 17 Jan 2014, 16:52:44 UTC - in response to Message 1465348.

Image location : C:\ProgramData\BOINC\projects\setiathome.berkeley.edu\

The manager and client are stopped, the option to close both was selected the first time the manage was closed.

Renaming the file might work, I've not tried it. It would work if seti_700.jpf & ap_700.jpg were in an archive, a .zip for example.


Try downloading this file then...
http://www.arkayn.us/seti/setiimages.zip
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Message 1465447 - Posted: 17 Jan 2014, 17:20:11 UTC - in response to Message 1465428.

Thanks, I'll have to wait until after the weekend. Exceeded my download quota....
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Message 1465456 - Posted: 17 Jan 2014, 17:30:11 UTC - in response to Message 1465447.

Thanks, I'll have to wait until after the weekend. Exceeded my download quota....


Ouch.

It is a 17 kilobyte file.
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Message 1465519 - Posted: 17 Jan 2014, 19:47:11 UTC - in response to Message 1465447.

In the mean time, could you please be so kind and post the contents of your global_prefs.xml file and if it exists, the contents of the global_prefs_override.xml file? Either can be found in the BOINC data directory C:\ProgramData\BOINC
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Message 1466576 - Posted: 20 Jan 2014, 8:11:02 UTC - in response to Message 1465519.
Last modified: 20 Jan 2014, 8:11:35 UTC

global_prefs.xml

<global_preferences> <source_project>http://setiathome.berkeley.edu/</source_project> <source_scheduler>http://setiboinc.ssl.berkeley.edu/sah_cgi/cgi</source_scheduler> <mod_time>1389779342</mod_time> <run_on_batteries>1</run_on_batteries> <run_if_user_active>1</run_if_user_active> <run_gpu_if_user_active>0</run_gpu_if_user_active> <idle_time_to_run>1</idle_time_to_run> <suspend_if_no_recent_input>0</suspend_if_no_recent_input> <suspend_cpu_usage>0</suspend_cpu_usage> <leave_apps_in_memory>0</leave_apps_in_memory> <cpu_scheduling_period_minutes>60</cpu_scheduling_period_minutes> <max_cpus>0</max_cpus> <max_ncpus_pct>100</max_ncpus_pct> <cpu_usage_limit>100</cpu_usage_limit> <disk_max_used_gb>100</disk_max_used_gb> <disk_min_free_gb>0.001</disk_min_free_gb> <disk_max_used_pct>50</disk_max_used_pct> <disk_interval>60</disk_interval> <vm_max_used_pct>75</vm_max_used_pct> <ram_max_used_busy_pct>50</ram_max_used_busy_pct> <ram_max_used_idle_pct>90</ram_max_used_idle_pct> <work_buf_min_days>0</work_buf_min_days> <work_buf_additional_days>5</work_buf_additional_days> <confirm_before_connecting>0</confirm_before_connecting> <hangup_if_dialed>0</hangup_if_dialed> <max_bytes_sec_down>0</max_bytes_sec_down> <max_bytes_sec_up>0</max_bytes_sec_up> <daily_xfer_limit_mb>0</daily_xfer_limit_mb> <daily_xfer_period_days>0</daily_xfer_period_days> <dont_verify_images>1</dont_verify_images> <venue name="home"> <run_on_batteries>1</run_on_batteries> <run_if_user_active>1</run_if_user_active> <run_gpu_if_user_active>0</run_gpu_if_user_active> <idle_time_to_run>1</idle_time_to_run> <suspend_if_no_recent_input>0</suspend_if_no_recent_input> <suspend_cpu_usage>0</suspend_cpu_usage> <leave_apps_in_memory>0</leave_apps_in_memory> <cpu_scheduling_period_minutes>60</cpu_scheduling_period_minutes> <max_cpus>0</max_cpus> <max_ncpus_pct>100</max_ncpus_pct> <cpu_usage_limit>100</cpu_usage_limit> <disk_max_used_gb>100</disk_max_used_gb> <disk_min_free_gb>1</disk_min_free_gb> <disk_max_used_pct>90</disk_max_used_pct> <disk_interval>60</disk_interval> <vm_max_used_pct>75</vm_max_used_pct> <ram_max_used_busy_pct>50</ram_max_used_busy_pct> <ram_max_used_idle_pct>90</ram_max_used_idle_pct> <work_buf_min_days>10</work_buf_min_days> <work_buf_additional_days>5</work_buf_additional_days> <confirm_before_connecting>0</confirm_before_connecting> <hangup_if_dialed>0</hangup_if_dialed> <max_bytes_sec_down>0</max_bytes_sec_down> <max_bytes_sec_up>0</max_bytes_sec_up> <daily_xfer_limit_mb>0</daily_xfer_limit_mb> <daily_xfer_period_days>0</daily_xfer_period_days> <dont_verify_images>1</dont_verify_images> </venue> </global_preferences>


global_prefs_override.xml doesn't exist.
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