Video board died and now getting "Application uses missing NVIDIA GPU"

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Message 1459366 - Posted: 1 Jan 2014, 0:23:35 UTC

My old Gigabyte 4850 (tried and true) gave up on me and I replaced it temporarily with an NVidea GForce 9500 GT. I've since purchased a new card (Radeon R7 260X), finally found a (more or less) stable driver set for it and things are back.

The issue I have is that every time I start the BOINC client I get errors about the temporary NVIDIA card:

12/31/2013 5:10:16 PM | | cc_config.xml not found - using defaults
12/31/2013 5:10:16 PM | | Starting BOINC client version 7.2.28 for windows_x86_64
12/31/2013 5:10:16 PM | | log flags: file_xfer, sched_ops, task
12/31/2013 5:10:16 PM | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
12/31/2013 5:10:16 PM | | Data directory: C:\ProgramData\BOINC
12/31/2013 5:10:16 PM | | OpenCL: AMD/ATI GPU 0: Bonaire (driver version 1311.2 (VM), device version OpenCL 1.2 AMD-APP (1311.2), 2048MB, 2048MB available, 1331 GFLOPS peak)
12/31/2013 5:10:16 PM | | OpenCL CPU: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (OpenCL driver vendor: Advanced Micro Devices, Inc., driver version 1311.2 (sse2), device version OpenCL 1.2 AMD-APP (1311.2))
12/31/2013 5:10:16 PM | | app version refers to missing GPU type NVIDIA
12/31/2013 5:10:16 PM | SETI@home | Application uses missing NVIDIA GPU
12/31/2013 5:10:16 PM | | app version refers to missing GPU type NVIDIA
12/31/2013 5:10:16 PM | SETI@home | Application uses missing NVIDIA GPU
12/31/2013 5:10:16 PM | | app version refers to missing GPU type NVIDIA
12/31/2013 5:10:16 PM | SETI@home | Application uses missing NVIDIA GPU
12/31/2013 5:10:16 PM | | app version refers to missing GPU type NVIDIA
12/31/2013 5:10:16 PM | SETI@home | Application uses missing NVIDIA GPU

12/31/2013 5:10:16 PM | | App version needs CAL but GPU doesn't support it
12/31/2013 5:10:16 PM | Milkyway@Home | Application uses missing ATI GPU
12/31/2013 5:10:16 PM | | App version needs CAL but GPU doesn't support it
12/31/2013 5:10:16 PM | Collatz Conjecture | Application uses missing ATI GPU
12/31/2013 5:10:16 PM | | App version needs CAL but GPU doesn't support it
12/31/2013 5:10:16 PM | Collatz Conjecture | Application uses missing ATI GPU
12/31/2013 5:10:16 PM | | app version refers to missing GPU type NVIDIA
12/31/2013 5:10:16 PM | Einstein@Home | Application uses missing NVIDIA GPU
12/31/2013 5:10:16 PM | | app version refers to missing GPU type NVIDIA
12/31/2013 5:10:16 PM | Einstein@Home | Application uses missing NVIDIA GPU

I'm sure these aren't really hurting anything but I'd like to "make them go away" and return the work units if something is stuck. It will also be one less thing frustrating me (the 260X card and drivers are doing that well enough).

I've uninstalled and reinstalled and even changed version of the BOINC client but it's still there. Before I go and cancel a lot of tasks and wipe everything I figured I'd ask if there was an easier way.

Ideas? Thanks in advance!
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Message 1459371 - Posted: 1 Jan 2014, 0:36:43 UTC - in response to Message 1459366.  
Last modified: 1 Jan 2014, 0:37:39 UTC

Just 'Reset the project' at each of your projects, that will get rid of all those old app_versions, complete and report any work first,
(I don't know if all your projects have 'Resend lost tasks enabled')

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Message 1459688 - Posted: 1 Jan 2014, 18:37:47 UTC - in response to Message 1459371.  

Thanks. I'll run through the tasks, submit and reset the projects in question.

Where would I find the setting for 'Resend lost tasks'?
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Message 1459690 - Posted: 1 Jan 2014, 18:45:01 UTC - in response to Message 1459688.  

Got lucky with Seti. Ran out of tasks and there wasn't anything available so I was able to reset right away.

1/1/2014 10:06:21 AM | SETI@home | Sending scheduler request: To fetch work.
1/1/2014 10:06:21 AM | SETI@home | Requesting new tasks for CPU and ATI
1/1/2014 10:06:23 AM | SETI@home | Scheduler request completed: got 0 new tasks
1/1/2014 10:06:23 AM | SETI@home | Project has no tasks available
1/1/2014 11:00:57 AM | SETI@home | Sending scheduler request: To fetch work.
1/1/2014 11:00:57 AM | SETI@home | Requesting new tasks for CPU and ATI
1/1/2014 11:01:01 AM | SETI@home | Scheduler request completed: got 0 new tasks
1/1/2014 11:01:01 AM | SETI@home | Project has no tasks available
1/1/2014 11:39:11 AM | SETI@home | work fetch suspended by user
1/1/2014 11:39:30 AM | SETI@home | Resetting project
1/1/2014 11:39:37 AM | SETI@home | work fetch resumed by user

On restart:

1/1/2014 11:43:13 AM | | OpenCL: AMD/ATI GPU 0: Bonaire (driver version 1311.2 (VM), device version OpenCL 1.2 AMD-APP (1311.2), 2048MB, 2048MB available, 1331 GFLOPS peak)
1/1/2014 11:43:13 AM | | OpenCL CPU: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (OpenCL driver vendor: Advanced Micro Devices, Inc., driver version 1311.2 (sse2), device version OpenCL 1.2 AMD-APP (1311.2))
1/1/2014 11:43:13 AM | | App version needs CAL but GPU doesn't support it
1/1/2014 11:43:13 AM | Milkyway@Home | Application uses missing ATI GPU
1/1/2014 11:43:13 AM | | app version refers to missing GPU type NVIDIA
1/1/2014 11:43:13 AM | Einstein@Home | Application uses missing NVIDIA GPU
1/1/2014 11:43:13 AM | | app version refers to missing GPU type NVIDIA
1/1/2014 11:43:13 AM | Einstein@Home | Application uses missing NVIDIA GPU
1/1/2014 11:43:13 AM | | App version needs CAL but GPU doesn't support it
1/1/2014 11:43:13 AM | Collatz Conjecture | Application uses missing ATI GPU
1/1/2014 11:43:13 AM | | App version needs CAL but GPU doesn't support it
1/1/2014 11:43:13 AM | Collatz Conjecture | Application uses missing ATI GPU

No more Seti errors!

Thanks much!
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Message 1459692 - Posted: 1 Jan 2014, 18:49:46 UTC

You won't find a setting for resend lost tasks - that's an option on the projects' servers - their choice. If it is on, you can reset while you still have tasks and they will be resent. If you don't know about a project's settings, drain the cache first.
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Message 1460061 - Posted: 2 Jan 2014, 19:31:07 UTC - in response to Message 1459692.  

Thanks again!

I'll run through the tasks first and then reset.

Now it's time to research whether I can use this new GPU with Seti or not...
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Message 1460080 - Posted: 2 Jan 2014, 20:22:32 UTC

I notice that my big machine had done the same thing. AMD driver reinstall and a Lunatics reinstall and it worked just fine. Somehow my Win7 just forgot it had drivers and was content to run without them.


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Message 1460154 - Posted: 2 Jan 2014, 23:21:46 UTC - in response to Message 1460080.  

I'm probably not going to be as lucky.

I've already done an ATIman, DDU and manual uninstall of the ATI/AMD drivers and reloaded the 13.12 and 13.11 beta drivers (separate attempts) with no luck (won't display anything after boot - basically hangs the machine). The only drivers that worked for me were the ASUS provided ones (13.10 based I think).

I've uninstalled 7.2.28, upgraded to 7.2.33 and back again (and again).

If you look at the computer record (5553389) It doesn't have a driver listed in the Coprocessor field:

AMD Bonaire (2048MB) OpenCL: 1.02

So I'm not so sure the project really knows that I have a GPU at all...
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Message 1460161 - Posted: 2 Jan 2014, 23:38:54 UTC - in response to Message 1460154.  
Last modified: 3 Jan 2014, 0:17:14 UTC

If you look at the computer record (5553389) It doesn't have a driver listed in the Coprocessor field:

AMD Bonaire (2048MB) OpenCL: 1.02

So I'm not so sure the project really knows that I have a GPU at all...

It's not that it doesn't show a driver, It doesn't show a CAL driver, But we don't use CAL, we use OpenCL instead,
AMD was supposed to be deprecating CAL, perhaps you GPU is the first not to have CAL support, anyone else with a Bonaire?

I did ask DA to put in the OpenCL APP driver version on the Computer Details pages, he did something different and put the OpenCL spec the GPU Hardware/Software conforms to,
So can you run CLinfo from the Cmd Prompt and post the details from it please, (Not sure if it'll tell us anything particularly useful through)

We might need to get Eric to change some of the GPU requirements to allow you to get work (If it's not an installation problem)

Edit: Another Option is to use the Lunatics Installer, that will bypass some of the Server side GPU requirements.

Claggy
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Message 1460165 - Posted: 3 Jan 2014, 0:14:26 UTC - in response to Message 1460154.  

I'm probably not going to be as lucky.

I've already done an ATIman, DDU and manual uninstall of the ATI/AMD drivers and reloaded the 13.12 and 13.11 beta drivers (separate attempts) with no luck (won't display anything after boot - basically hangs the machine). The only drivers that worked for me were the ASUS provided ones (13.10 based I think).

Which Beta 13.11 drivers?, there's been about 6 or 7 different versions so far, (and the latest Cat 13.11 Beta9.5 is later than Cat 13.12 in APP level i believe.)

If you're still having no luck, I'd fill out AMD driver feedback form and report the problem.

Claggy
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Message 1460166 - Posted: 3 Jan 2014, 0:25:18 UTC - in response to Message 1460161.  
Last modified: 3 Jan 2014, 0:48:38 UTC

I've had experience with this before;
1/1/2014 11:43:13 AM | | App version needs CAL but GPU doesn't support it

I think it was caused by the particular <plan_class> being associated with CAL. Since you don't have any ATI tasks, try altering your Lunatics app_info.xml file to a non-standard <plan_class> for the ATI App. Something like;
<app>
<name>setiathome_v7</name>
</app>
<file_info>
<name>MB7_win_x86_SSE_OpenCL_ATi_HD5_r1843.exe</name>
<executable/>
</file_info>
<file_info>
<name>libfftw3f-3.dll</name>
<executable/>
</file_info>
<file_info>
<name>mb_cmdline_win_x86_SSE_OpenCL_ATi_HD5.txt</name>
</file_info>
<file_info>
<name>MultiBeam_Kernels_r1843.cl</name>
</file_info>
<app_version>
<app_name>setiathome_v7</app_name>
<version_num>701</version_num>
<plan_class>opencl_ati5</plan_class>

<avg_ncpus>0.04</avg_ncpus>
<max_ncpus>0.2</max_ncpus>
<coproc>
<type>ATI</type>
<count>1</count>
</coproc>
<file_ref>
<file_name>MB7_win_x86_SSE_OpenCL_ATi_HD5_r1843.exe</file_name>
<main_program/>
</file_ref>
<file_ref>
<file_name>libfftw3f-3.dll</file_name>
</file_ref>
<file_ref>
<file_name>mb_cmdline_win_x86_SSE_OpenCL_ATi_HD5.txt</file_name>
<open_name>mb_cmdline.txt</open_name>
</file_ref>
<file_ref>
<file_name>MultiBeam_Kernels_r1843.cl</file_name>
</file_ref>
</app_version>

It might work for now. You might want to change it to something else later...
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Message 1460263 - Posted: 3 Jan 2014, 11:45:22 UTC - in response to Message 1460166.  

I think it was caused by the particular <plan_class> being associated with CAL. Since you don't have any ATI tasks, try altering your Lunatics app_info.xml file to a non-standard <plan_class> for the ATI App.

He's running Stock, and has never run anonymous platform on any of his present hosts, so your suggestion is a bit premature, hence my suggestion:

Edit: Another Option is to use the Lunatics Installer, that will bypass some of the Server side GPU requirements.

Claggy
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Message 1460312 - Posted: 3 Jan 2014, 15:29:28 UTC - in response to Message 1460154.  

Found another Bonaire (on a different project) that also doesn't report a CAL driver version, but crunches their OpenCL app O.K:

Computer 8343148

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Message 1460329 - Posted: 3 Jan 2014, 16:38:07 UTC - in response to Message 1460161.  


So can you run CLinfo from the Cmd Prompt and post the details from it please, (Not sure if it'll tell us anything particularly useful through)


=-=-=-=-=-=-=

Number of platforms: 1
Platform Profile: FULL_PROFILE
Platform Version: OpenCL 1.2 AMD-APP (1311.2)
Platform Name: AMD Accelerated Parallel Processing
Platform Vendor: Advanced Micro Devices, Inc.
Platform Extensions: cl_khr_icd cl_amd_event_callback cl_amd_offline_devices cl_khr_d3d10_sharing cl_khr_d3d11_sharing cl_khr_dx9_media_sharing


Platform Name: AMD Accelerated Parallel Processing
Number of devices: 2
Device Type: CL_DEVICE_TYPE_GPU
Device ID: 4098
Board name: ASUS R7 260X Series
Device Topology: PCI[ B#3, D#0, F#0 ]
Max compute units: 14
Max work items dimensions: 3
Max work items[0]: 256
Max work items[1]: 256
Max work items[2]: 256
Max work group size: 256
Preferred vector width char: 4
Preferred vector width short: 2
Preferred vector width int: 1
Preferred vector width long: 1
Preferred vector width float: 1
Preferred vector width double: 1
Native vector width char: 4
Native vector width short: 2
Native vector width int: 1
Native vector width long: 1
Native vector width float: 1
Native vector width double: 1
Max clock frequency: 1188Mhz
Address bits: 32
Max memory allocation: 536870912
Image support: Yes
Max number of images read arguments: 128
Max number of images write arguments: 8
Max image 2D width: 16384
Max image 2D height: 16384
Max image 3D width: 2048
Max image 3D height: 2048
Max image 3D depth: 2048
Max samplers within kernel: 16
Max size of kernel argument: 1024
Alignment (bits) of base address: 2048
Minimum alignment (bytes) for any datatype: 128
Single precision floating point capability
Denorms: No
Quiet NaNs: Yes
Round to nearest even: Yes
Round to zero: Yes
Round to +ve and infinity: Yes
IEEE754-2008 fused multiply-add: Yes
Cache type: Read/Write
Cache line size: 64
Cache size: 16384
Global memory size: 2147483648
Constant buffer size: 65536
Max number of constant args: 8
Local memory type: Scratchpad
Local memory size: 32768
Kernel Preferred work group size multiple: 64
Error correction support: 0
Unified memory for Host and Device: 0
Profiling timer resolution: 1
Device endianess: Little
Available: Yes
Compiler available: Yes
Execution capabilities:
Execute OpenCL kernels: Yes
Execute native function: No
Queue properties:
Out-of-Order: No
Profiling : Yes
Platform ID: 000007FEE246FD70
Name: Bonaire
Vendor: Advanced Micro Devices, Inc.
Device OpenCL C version: OpenCL C 1.2
Driver version: 1311.2 (VM)
Profile: FULL_PROFILE
Version: OpenCL 1.2 AMD-APP (1311.2)
Extensions: cl_khr_fp64 cl_amd_fp64 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_gl_sharing cl_ext_atomic_counters_32 cl_amd_device_attribute_query cl_amd_vec3 cl_amd_printf cl_amd_media_ops cl_amd_media_ops2 cl_amd_popcnt cl_khr_d3d10_sharing cl_khr_dx9_media_sharing cl_khr_image2d_from_buffer


Device Type: CL_DEVICE_TYPE_CPU
Device ID: 4098
Board name:
Max compute units: 8
Max work items dimensions: 3
Max work items[0]: 1024
Max work items[1]: 1024
Max work items[2]: 1024
Max work group size: 1024
Preferred vector width char: 16
Preferred vector width short: 8
Preferred vector width int: 4
Preferred vector width long: 2
Preferred vector width float: 4
Preferred vector width double: 2
Native vector width char: 16
Native vector width short: 8
Native vector width int: 4
Native vector width long: 2
Native vector width float: 4
Native vector width double: 2
Max clock frequency: 3073Mhz
Address bits: 64
Max memory allocation: 3218895872
Image support: Yes
Max number of images read arguments: 128
Max number of images write arguments: 8
Max image 2D width: 8192
Max image 2D height: 8192
Max image 3D width: 2048
Max image 3D height: 2048
Max image 3D depth: 2048
Max samplers within kernel: 16
Max size of kernel argument: 4096
Alignment (bits) of base address: 1024
Minimum alignment (bytes) for any datatype: 128
Single precision floating point capability
Denorms: Yes
Quiet NaNs: Yes
Round to nearest even: Yes
Round to zero: Yes
Round to +ve and infinity: Yes
IEEE754-2008 fused multiply-add: Yes
Cache type: Read/Write
Cache line size: 64
Cache size: 32768
Global memory size: 12875583488
Constant buffer size: 65536
Max number of constant args: 8
Local memory type: Global
Local memory size: 32768
Kernel Preferred work group size multiple: 1
Error correction support: 0
Unified memory for Host and Device: 1
Profiling timer resolution: 333
Device endianess: Little
Available: Yes
Compiler available: Yes
Execution capabilities:
Execute OpenCL kernels: Yes
Execute native function: Yes
Queue properties:
Out-of-Order: No
Profiling : Yes
Platform ID: 000007FEE246FD70
Name: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
Vendor: GenuineIntel
Device OpenCL C version: OpenCL C 1.2
Driver version: 1311.2 (sse2)
Profile: FULL_PROFILE
Version: OpenCL 1.2 AMD-APP (1311.2)
Extensions: cl_khr_fp64 cl_amd_fp64 cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_int64_base_atomics cl_khr_int64_extended_atomics cl_khr_3d_image_writes cl_khr_byte_addressable_store cl_khr_gl_sharing cl_ext_device_fission cl_amd_device_attribute_query cl_amd_vec3 cl_amd_printf cl_amd_media_ops cl_amd_media_ops2 cl_amd_popcnt cl_khr_d3d10_sharing

=-=-=-=-=-=-=


Edit: Another Option is to use the Lunatics Installer, that will bypass some of the Server side GPU requirements.


I can do this. If you have a link for this it will save me a few minutes searching for it. ;-)

Thx!
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Message 1460332 - Posted: 3 Jan 2014, 16:42:24 UTC - in response to Message 1460161.  
Last modified: 3 Jan 2014, 16:44:34 UTC

If you look at the computer record (5553389) It doesn't have a driver listed in the Coprocessor field:

AMD Bonaire (2048MB) OpenCL: 1.02

So I'm not so sure the project really knows that I have a GPU at all...

It's not that it doesn't show a driver, It doesn't show a CAL driver, But we don't use CAL, we use OpenCL instead,
AMD was supposed to be deprecating CAL, perhaps you GPU is the first not to have CAL support, anyone else with a Bonaire?

I did ask DA to put in the OpenCL APP driver version on the Computer Details pages, he did something different and put the OpenCL spec the GPU Hardware/Software conforms to,
So can you run CLinfo from the Cmd Prompt and post the details from it please, (Not sure if it'll tell us anything particularly useful through)

We might need to get Eric to change some of the GPU requirements to allow you to get work (If it's not an installation problem)

Edit: Another Option is to use the Lunatics Installer, that will bypass some of the Server side GPU requirements.

Claggy


Actually that is exactly the message I received. No cal support. I assumed the driver failed to start so I restarted WIndows, no luck. Then did the amd driver reinstall and lunatics reinstall.

I hazard a guess that the CAL missing message is the minimum requirement for a GPU project setup in BOINC. This tells me the drivers failed or are missing. BOINC sees the card but not the drivers.


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Message 1460333 - Posted: 3 Jan 2014, 16:43:14 UTC - in response to Message 1460165.  


Which Beta 13.11 drivers?, there's been about 6 or 7 different versions so far, (and the latest Cat 13.11 Beta9.5 is later than Cat 13.12 in APP level i believe.)


I tried the 13.11 Beta9.5 and the 13.12 with similar (no) success. I had read on many posts that the 13.11 Beta fixed a number of problems but in my case it didn't help.


If you're still having no luck, I'd fill out AMD driver feedback form and report the problem.


Already did this although I may do it again with new information. I also filled out the form on ASUS's site as well.

The other option I have is to try a fresh install of Windows 7 64 on a different drive and see what happens. Don't know when I'm going to have time for that though...
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Message 1460335 - Posted: 3 Jan 2014, 16:45:57 UTC - in response to Message 1460329.  


Edit: Another Option is to use the Lunatics Installer, that will bypass some of the Server side GPU requirements.


I can do this. If you have a link for this it will save me a few minutes searching for it. ;-)

Thx!

Here are the 32bit and 64bit Lunatics 0.41 Installers:

http://www.arkayn.us/forum/index.php?action=tpmod;dl=cat3

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Message 1460340 - Posted: 3 Jan 2014, 16:53:06 UTC - in response to Message 1460312.  

Found another Bonaire (on a different project) that also doesn't report a CAL driver version, but crunches their OpenCL app O.K:

Computer 8343148


I also run this project on this system.

Computer 3553778

It seems to crunch fine but the interesting part is that I don't get any load on Gpu-Z (0.7.5) or Afterburner (3.0.0 Beta 18) or GPUTweak (2.4.7) while it's running.
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Message 1460343 - Posted: 3 Jan 2014, 16:56:44 UTC - in response to Message 1460340.  
Last modified: 3 Jan 2014, 16:58:52 UTC

Found another Bonaire (on a different project) that also doesn't report a CAL driver version, but crunches their OpenCL app O.K:

Computer 8343148


I also run this project on this system.

Computer 3553778

It seems to crunch fine but the interesting part is that I don't get any load on Gpu-Z (0.7.5) or Afterburner (3.0.0 Beta 18) or GPUTweak (2.4.7) while it's running.

Make sure you leave a Core free, ie only run on 87.5% of multiprocessors, their OpenCL apps have a free CPU core requirement and is slowed down a lot if there isn't a core free.

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Message 1460344 - Posted: 3 Jan 2014, 16:58:46 UTC - in response to Message 1460080.  

I notice that my big machine had done the same thing. AMD driver reinstall and a Lunatics reinstall and it worked just fine. Somehow my Win7 just forgot it had drivers and was content to run without them.


I'll give that a try this weekend (was thinking of doing a driver re-install already) and let you know if it helps any. I'll also have a look for Lunatics and see if I can get that going as well.
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