Completely Stumped

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Message 1434839 - Posted: 28 Oct 2013, 18:14:47 UTC

So, after running Lunatics 041 since its release with zero problems and virtually no errors across three rigs, this morning I noticed that 10 AP's for NV cuda/opencl had erred out overnight. What was strange was, the units were across all three rigs, not just one. Checking the errors, they were all (-185), indicating a missing file. A quick check of the first rig yielded the following from the event log after a re-start:

10/28/2013 11:57:44 AM | SETI@home | Found app_info.xml; using anonymous platform
10/28/2013 11:57:44 AM | SETI@home | File referenced in app_info.xml does not exist: AP6_win_x86_SSE2_OpenCL_NV_r1843.exe
10/28/2013 11:57:44 AM | SETI@home | [error] State file error: missing application file AP6_win_x86_SSE2_OpenCL_NV_r1843.exe

Yep, after no problems running AP's on the GPUs on three rigs for 6 months, sometime overnight, the main EXE file disappeared from not one, but ALL my rigs. And just that file too; the others like the cmdline file for AP, as well as all the other exe's, are still there.

A couple things, because I know you'll ask: No, nothing has changed on any of the rigs in at least 60 days. No one else has access to the rigs, either physically or remotely. I use Avast Free on all the rigs, and have had no problems with it ever.

Here's the final oddity of it all: Re-running the 041 installer does not correct the problem. I still get BOINC saying no AP exe, and the file is not in the seti folder.

I'm stumped. Either that or the answer is so obvious that I can't see it. Thoughts/suggestions?
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Message 1434866 - Posted: 28 Oct 2013, 18:50:42 UTC

Could it be that a new definition in the AV software is triggering on the Lunatics file & removing or quarantining it? If so it will be detected during the install & removed as quickly as it gets put there.

I have had similar issues in the past.

Just a thought.

Good Luck Gatekeeper.
Happy Crunching,

Graham

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Message 1434872 - Posted: 28 Oct 2013, 18:57:07 UTC

Gatekeeper, it looks as if you are not alone - take a look at:
http://setiathome.berkeley.edu/forum_thread.php?id=73154
One solution would be to add the BOINC folders to the "don't scan" list - I did this some time ago when AVG was doing much the same :-(
Bob Smith
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Somewhere in the (un)known Universe?
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Message 1434919 - Posted: 28 Oct 2013, 20:52:51 UTC

Yep, that was it alright. Like the OP in the other thread mentioned, in all the years I've used Avast, this is the first time it's ever false-positived a BOINC/seti file.

What gripes me even more is that it did so silently, with no notice of the action it took in its log, or as a popup. And, I might add, Avast V9 (AKA Avast 2014) is REALLY clunky in access to its virus chest and settings. There were three different places I had to log the exclusion before it finally took.

There's an hour of my life I can never get back.

Thanks to Graham and rob for setting me in the right direction.
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Message boards : Number crunching : Completely Stumped


 
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