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StahlRat
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Message 1418032 - Posted: 20 Sep 2013, 13:26:54 UTC

Hi

90% of my recent tasks are marked as "Abandoned". Initially I thought it's not a big deal, since they are "Abandoned" not "Error". But now I see big drop in my computation results. Looks like I still crunch these tasks but then they get marked as "Abandoned" and I get nothing.

Did anyone get similar problem? Does anyone knows the right solution?

Any help is appreciated.

Best Regards,
StahlRat

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Message 1418040 - Posted: 20 Sep 2013, 13:49:10 UTC

ounds odd., especially if you did crunch them. It may be hard to determine since we can't view your computer's confiuration, drivers, tasks, etc. It is hidden. If you will change your Seti@Home preference to:

Should SETI@home show your computers on its web site? yes

we can help with the diagnosis.

Welcome to the forums!
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Message 1418050 - Posted: 20 Sep 2013, 14:16:45 UTC

Yes, having your computers hidden helps no one.

Take a look at my computers and you will see nothing that will give anything personal away. What you see looking at your details is entirely different and only you can see them that way. ;-)

But it will help us see enough and access the tasks' Stderr outputs for a better idea of your problem.

BTW, once you do un-hide them it will take about 2 hours for the change to happen for us.

Cheers.

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Message 1418051 - Posted: 20 Sep 2013, 14:17:08 UTC

We have had a small number (rare, sporadic) of reports of errors like these - see the other thread on this subject, Abandoned tasks - Ongoing issue.

I did try to write up a description of the problem for the development team on Friday last week - oops, Friday 13th, maybe that's why I haven't got a reply yet. The developers are also busy preparing for a conference in Europe next week, which will be taking a lot of their attention: that's a more reasonable explanation for the lack of response.

But getting access to as much information as possible on the circumstances of the error will certainly help, and give me a useful excuse for nudging them when they get back. So, please unhide your computers as Fred describes, or at the very least gives us a link to the HostID of the machine in question.

So far, the problem seems to be most commonly associated with poor, or unusual, internet connections. Did you notice any communications problems around the time this happened?

StahlRat
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Message 1418083 - Posted: 20 Sep 2013, 15:41:41 UTC

Thank you all for replies!

Fred, I've changed settings so you can see my computer now. Well, like Wiggo said, after 2 hours :)

Wiggo, stderr doesn't show anything and this just adds confusion. I select the "abandoned" task and "stderr output" part is empty. I know for sure it works cause I checked it before, but not this time. I don't even know where to start to dig the problem :)

Richard, about communication problems and Internet connection, I didn't see any problems with upload/download in recent weeks/months. So my cable Internet connection is pretty much stable, it doesn't have great upload speed its about 0.36 Mbps but its ok (I use download most of the time and it is about 20Mbps which is good :).

The only big difference is that I installed new Antivirus software (Kaspersky) of that machine about 20 days ago. I saw one post and author said that antivirus software can cause some problems. I will see what I can change in settings may be the problem somewhere there.

Best Regards,
StahlRat








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Message 1418095 - Posted: 20 Sep 2013, 15:54:58 UTC

Fred, I've changed settings so you can see my computer now. Well, like Wiggo said, after 2 hours :)

It is visible now, maybe the experts will see something. Is there anything unusual in the event log?
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Message 1418096 - Posted: 20 Sep 2013, 15:56:29 UTC
Last modified: 20 Sep 2013, 16:01:49 UTC

I apologize for not paying attention.
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Message 1418107 - Posted: 20 Sep 2013, 16:06:09 UTC - in response to Message 1418095.

Well, didn't look in it for years, but it seems ok, same "requesting... sending...started... finished..." , no word about errors or something abandoned.

I checked the link from Richard's post. May be he is right may be something going on at my ISP side... Can't say anything for sure now.

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Message 1418131 - Posted: 20 Sep 2013, 16:26:50 UTC

The only big difference is that I installed new Antivirus software (Kaspersky) of that machine about 20 days ago.

The first abandoned tasks shown were reported September 4, so there could be a problem. I'm not familiar with that AV software, but with most AV's you can specify some directories to exclude.


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Message 1418163 - Posted: 20 Sep 2013, 17:24:54 UTC - in response to Message 1418083.

Richard, about communication problems and Internet connection, I didn't see any problems with upload/download in recent weeks/months. So my cable Internet connection is pretty much stable, it doesn't have great upload speed its about 0.36 Mbps but its ok (I use download most of the time and it is about 20Mbps which is good :).

The problem is less likely (we think) to happen at the uploading/downloading stages, and more likely to be at the reporting stage.

A good report looks something like

20/09/2013 18:16:44 | SETI@home | Sending scheduler request: To fetch work.
20/09/2013 18:16:44 | SETI@home | Reporting 1 completed tasks
20/09/2013 18:16:44 | SETI@home | Requesting new tasks for NVIDIA
20/09/2013 18:16:47 | SETI@home | Scheduler request completed: got 1 new tasks
20/09/2013 18:16:47 | SETI@home | [sched_op] handle_scheduler_reply(): got ack for task 08ja09ak.14266.2935.4.12.56_0
20/09/2013 18:16:47 | | [work_fetch] Request work fetch: RPC complete
20/09/2013 18:16:50 | SETI@home | Started download of 08ja09ak.27710.890.9.12.125

all done and dusted in about 3 seconds (perhaps longer if you have more work to report). If there's a longer delay between "Reporting" and "request completed", or if you see an error or timeout after the initial "Reporting", those would show most light on the problem.

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Message 1418173 - Posted: 20 Sep 2013, 17:46:58 UTC

I determent that my Abandoned tasks in August where do to a communications problem, it could not resolve the Host Id.
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Message 1418217 - Posted: 20 Sep 2013, 19:34:29 UTC

So I know the source. My problem is I didn't setup my antivirus correctly. I still don't know all details but I know for sure that if I turn off Kaspersky I don't get "abandoned" tasks. Right now I've changed some settings and permissions and turn it on again. May be need to play little bit with settings so I don't expect it will work right away.

Thanks to all who replied.

Best Regards,
StahlRat

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Message 1418444 - Posted: 21 Sep 2013, 4:33:19 UTC

Regarding Kaspersky... I'm on Kaspersky Pure 3.0 on 4 computers. On one of the computers I installed BOINC and set up SETI after Kaspersky was already on the machine. I haven't had any problems with the two playing together.

On my laptop, BOINC and SETI were there first, then Kaspersky Pure 3.0, and again, they play nice together.

I even have Spybot Search and Destroy 2.0 on all of my computers, and still no issues... So, I'm unsure how you could have installed Kaspersky "wrong"; however, if you've made changes to Kaspersky, I hope that takes care of your issues.


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StahlRat
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Message 1418671 - Posted: 21 Sep 2013, 19:41:07 UTC

Yeah, I was probably little bit fast with my conclusions. Because now I remember that I was doing some computations before with another computer with Kaspersky and didn't have any problems.

I still don't know if my issue is completely fixed. I don't have "Abandoned" tasks anymore but I have growing number of "in progress" tasks. I'm puzzled. If these tasks were finished on my PC and results were send back to SETI@ server then why are they still "in progress"?

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Message 1418674 - Posted: 21 Sep 2013, 19:44:35 UTC - in response to Message 1418671.

Tasks in progress are work that has been sent to you and you have not processed yet.
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Message 1418681 - Posted: 21 Sep 2013, 19:52:41 UTC - in response to Message 1418674.

Tasks in progress are work that has been sent to you and you have not processed yet.


Does the status change from "In progress" to "Completed, waiting for validation" right after you send result back or it takes some time (interesting how long)?

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Message 1418693 - Posted: 21 Sep 2013, 20:11:08 UTC
Last modified: 21 Sep 2013, 20:18:23 UTC

Does the status change from "In progress" to "Completed, waiting for validation" right after you send result back or it takes some time (interesting how long)?
It changes immediately when you report the completion with a scheduler update - not with the upload. If BOINC is not updating, do a manual update and see if the ones you have crunched show up. I've only seen 1 in 2 days, and it has purged now. And see if the event log is showing that completions are being reported.

Edit: there are a lot of abasndoned tasks yesterday. The one I saw validated.

Also, how does your count of tasks actually on hand in BOINC compare to the website total in progress?
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Message 1418704 - Posted: 21 Sep 2013, 20:50:51 UTC - in response to Message 1418681.

Tasks in progress are work that has been sent to you and you have not processed yet.


Does the status change from "In progress" to "Completed, waiting for validation" right after you send result back or it takes some time (interesting how long)?

When the task completed is sent back to the project one of three things happens. If your wing man has reported it it will match and be validated or not match and both your task and the wing mans task will be marked as inconclusive and then the task will be sent out to 3rd wing man to then see if it will validate against either. The one that does not match will then be marked as invalid. How long it takes depends upon the wing man.
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Message 1418961 - Posted: 22 Sep 2013, 14:56:12 UTC

Did you make some changes? You're showing some new valids and pendings today, and no new abandonments (so far).
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Message 1419116 - Posted: 23 Sep 2013, 1:05:53 UTC - in response to Message 1418961.

Did you make some changes? You're showing some new valids and pendings today, and no new abandonments (so far).


I had to turn off all web traffic control in my antivirus. I tried to add in exclusions list some seti domain names which I got from config files , but seems it was not enough. I'm thinking to put Kaspersky on my laptop and old antivirus software back to my desktop. At least it worked before no problem.

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Message boards : Number crunching : Abandoned tasks

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