Issue with Hitman Pro and BOINC


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Questions and Answers : Windows : Issue with Hitman Pro and BOINC

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Amtronic
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Message 1401628 - Posted: 11 Aug 2013, 0:04:00 UTC

I'm using Hitman Pro 3.7.7 build 203, and it consistently reports BOINCMGR and BOINCtray as trojans.
Has anyone else seen this?
I've reached out to Surfright the maker of Hitman to try and resolve this, I'll update if I hear back.


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OzzFan
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Message 1401635 - Posted: 11 Aug 2013, 0:46:07 UTC - in response to Message 1401628.

I haven't seen it with Hitman Pro, but I have seen with with AVG. They are always "false positives" and must be reported to the software vendor so they can program that into their database. AVG never responded and never updated their database.

This is why I use Microsoft Security Essentials and exclude the BOINC data directory from scanning.

Amtronic
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Message 1401842 - Posted: 11 Aug 2013, 15:49:32 UTC - in response to Message 1401635.

Thanks for the reply. I emailed surfright and included logs and the files they quarantined so hopefully they can address it.

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Amtronic
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Message 1402208 - Posted: 12 Aug 2013, 15:35:48 UTC

I received a reply to my email to Surfright regarding this issue.

------------------------

Thank you for contacting us.
These items are indeed false positives.

We’re investigating the situation and with the new version this is released.
You will automatically receive this update on your computer.

Best regards,

Lisa Turkenburg
Support & Office Manager

SurfRight
Lansinkesweg 4
7553 AE Hengelo
The Netherlands
www.surfright.com
http://get.hitmanpro.com




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OzzFan
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Message 1402301 - Posted: 12 Aug 2013, 19:29:43 UTC - in response to Message 1402208.

That's really cool. Glad to see they investigated and reacted accordingly. More than I can say for other AV vendors that hand-waived off the BOINC platform simply because they never heard of it.

Questions and Answers : Windows : Issue with Hitman Pro and BOINC

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