"Your app_info.xml doesn't have a usable version...." and "Can't link app version file" errors


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Message boards : Number crunching : "Your app_info.xml doesn't have a usable version...." and "Can't link app version file" errors

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Profile Helsionium
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Message 1387325 - Posted: 3 Jul 2013, 19:07:30 UTC

Hello,

a short time ago (few hours maybe) I started to experience errors I din't have before.
All of a sudden, I get "Your app_info.xml doesn't have a usable version of Seti@home v7" - I have installed the latest Lunatics optimized apps, already tried uninstall/reinstall and detach/reattach. The app_info.xml looks normal, it's the same as it was before (working fine ever since v7 was released).
At the same time I noticed all GPU WUs had errored out, with the error message "Can't link app version file".

Today, I installed a new GPU (GTX 660 in addition to the 680 I already had) and updated to the latest stable drivers, but I doubt it's related, as it worked fine for a few hours after that.

If you need more info, just state what you need.

Your help is very much appreciated.
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Message 1387371 - Posted: 3 Jul 2013, 20:04:15 UTC - in response to Message 1387325.

Since you have recent work validated, recent work pending, and 101 tasks in queue, it looks like you were able to fix it.

If I am wrong, can you post your app_info file, please?

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Message 1387387 - Posted: 3 Jul 2013, 20:23:10 UTC

I don't really understand what's going on, I got this error once, but the subsequent requests succeeded. I didn't do a thing between these requests.

So for now it's working fine again, but I'm interested what could cause that behaviour? Shouldn't this error be persistent?

Here's the log of the last BOINC client session:

03.07.2013 21:45:13 | | No config file found - using defaults
03.07.2013 21:45:13 | | Starting BOINC client version 7.0.64 for windows_x86_64
03.07.2013 21:45:13 | | log flags: file_xfer, sched_ops, task
03.07.2013 21:45:13 | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
03.07.2013 21:45:13 | | Data directory: Z:\BOINC\Data
03.07.2013 21:45:13 | | Running under account Helsionium
03.07.2013 21:45:13 | | Processor: 8 GenuineIntel Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz [Family 6 Model 42 Stepping 7]
03.07.2013 21:45:13 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt aes syscall nx lm vmx tm2 pbe
03.07.2013 21:45:13 | | OS: Microsoft Windows 7: Ultimate x64 Edition, Service Pack 1, (06.01.7601.00)
03.07.2013 21:45:13 | | Memory: 7.97 GB physical, 11.97 GB virtual
03.07.2013 21:45:13 | | Disk: 10.00 GB total, 6.94 GB free
03.07.2013 21:45:13 | | Local time is UTC +2 hours
03.07.2013 21:45:13 | | CUDA: NVIDIA GPU 0: GeForce GTX 680 (driver version 320.49, CUDA version 5.50, compute capability 3.0, 2048MB, 1775MB available, 3252 GFLOPS peak)
03.07.2013 21:45:13 | | CUDA: NVIDIA GPU 1: GeForce GTX 660 (driver version 320.49, CUDA version 5.50, compute capability 3.0, 2048MB, 1968MB available, 2107 GFLOPS peak)
03.07.2013 21:45:13 | | OpenCL: NVIDIA GPU 0: GeForce GTX 680 (driver version 320.49, device version OpenCL 1.1 CUDA, 2048MB, 1775MB available, 3252 GFLOPS peak)
03.07.2013 21:45:13 | | OpenCL: NVIDIA GPU 1: GeForce GTX 660 (driver version 320.49, device version OpenCL 1.1 CUDA, 2048MB, 1968MB available, 2107 GFLOPS peak)
03.07.2013 21:45:13 | SETI@home | Found app_info.xml; using anonymous platform
03.07.2013 21:45:13 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 6141926; resource share 100
03.07.2013 21:45:13 | | Preferences:
03.07.2013 21:45:13 | | max memory usage when active: 6119.88MB
03.07.2013 21:45:13 | | max memory usage when idle: 7343.86MB
03.07.2013 21:45:13 | | max disk usage: 6.65GB
03.07.2013 21:45:13 | | (to change preferences, visit a project web site or select Preferences in the Manager)
03.07.2013 21:45:13 | | Not using a proxy
03.07.2013 21:45:13 | SETI@home | Restarting task 11au09ab.30979.20522.15.12.230_0 using setiathome_v7 version 700 in slot 1
03.07.2013 21:45:13 | SETI@home | Restarting task 31mr08aa.27263.21340.15.12.224_2 using setiathome_v7 version 700 (cuda50) in slot 10
03.07.2013 21:45:13 | SETI@home | Restarting task 26fe08ab.3046.280581.9.12.195_1 using setiathome_v7 version 700 (cuda50) in slot 11
03.07.2013 21:48:57 | SETI@home | update requested by user
03.07.2013 21:48:58 | SETI@home | Sending scheduler request: Requested by user.
03.07.2013 21:48:58 | SETI@home | Requesting new tasks for CPU and NVIDIA
03.07.2013 21:49:01 | SETI@home | Scheduler request completed: got 0 new tasks
03.07.2013 21:49:01 | SETI@home | No tasks sent
03.07.2013 21:49:01 | SETI@home | No tasks are available for SETI@home Enhanced
03.07.2013 21:49:01 | SETI@home | No tasks are available for SETI@home v7
03.07.2013 21:49:01 | SETI@home | No tasks are available for AstroPulse v6
03.07.2013 21:49:01 | SETI@home | Nachricht vom Server: Ihre app_info.xml Datei enthält keine nutzbare Version von SETI@home v7.
03.07.2013 21:49:01 | SETI@home | This computer has finished a daily quota of 3 tasks
03.07.2013 21:54:28 | SETI@home | Computation for task 31mr08aa.27263.21340.15.12.224_2 finished
03.07.2013 21:54:28 | SETI@home | Restarting task 19fe09ai.32489.19527.12.12.226_0 using setiathome_v7 version 700 (cuda50) in slot 0
03.07.2013 21:54:31 | SETI@home | Started upload of 31mr08aa.27263.21340.15.12.224_2_0
03.07.2013 21:54:35 | SETI@home | Finished upload of 31mr08aa.27263.21340.15.12.224_2_0
03.07.2013 21:54:37 | SETI@home | Sending scheduler request: To fetch work.
03.07.2013 21:54:37 | SETI@home | Reporting 1 completed tasks
03.07.2013 21:54:37 | SETI@home | Requesting new tasks for NVIDIA
03.07.2013 21:54:40 | SETI@home | Scheduler request completed: got 2 new tasks
03.07.2013 21:54:42 | SETI@home | Started download of 26fe08ab.3046.284671.9.12.69
03.07.2013 21:54:42 | SETI@home | Started download of 06fe09ad.4649.142522.3.12.60
03.07.2013 21:54:46 | SETI@home | Finished download of 26fe08ab.3046.284671.9.12.69
03.07.2013 21:54:46 | SETI@home | Finished download of 06fe09ad.4649.142522.3.12.60
03.07.2013 21:55:51 | SETI@home | Computation for task 26fe08ab.3046.280581.9.12.195_1 finished
03.07.2013 21:55:51 | SETI@home | Restarting task 19fe09ai.32489.19527.12.12.221_0 using setiathome_v7 version 700 (cuda50) in slot 2
03.07.2013 21:55:53 | SETI@home | Started upload of 26fe08ab.3046.280581.9.12.195_1_0
03.07.2013 21:55:57 | SETI@home | Finished upload of 26fe08ab.3046.280581.9.12.195_1_0
03.07.2013 21:59:45 | SETI@home | Sending scheduler request: To fetch work.
03.07.2013 21:59:45 | SETI@home | Reporting 1 completed tasks
03.07.2013 21:59:45 | SETI@home | Requesting new tasks for NVIDIA
03.07.2013 21:59:48 | SETI@home | Scheduler request completed: got 1 new tasks
03.07.2013 21:59:50 | SETI@home | Started download of 19dc08ad.12584.1299.11.12.169
03.07.2013 21:59:54 | SETI@home | Finished download of 19dc08ad.12584.1299.11.12.169
03.07.2013 22:02:12 | SETI@home | Computation for task 19fe09ai.32489.19527.12.12.221_0 finished
03.07.2013 22:02:12 | SETI@home | Starting task 24au08ad.9227.19706.11.12.164_0 using setiathome_v7 version 700 (cuda50) in slot 2
03.07.2013 22:02:14 | SETI@home | Started upload of 19fe09ai.32489.19527.12.12.221_0_0
03.07.2013 22:02:18 | SETI@home | Finished upload of 19fe09ai.32489.19527.12.12.221_0_0
03.07.2013 22:03:08 | SETI@home | Computation for task 19fe09ai.32489.19527.12.12.226_0 finished
03.07.2013 22:03:08 | SETI@home | Starting task 26fe08ab.3046.280581.9.12.237_0 using setiathome_v7 version 700 (cuda50) in slot 0
03.07.2013 22:03:10 | SETI@home | Started upload of 19fe09ai.32489.19527.12.12.226_0_0
03.07.2013 22:03:13 | SETI@home | Finished upload of 19fe09ai.32489.19527.12.12.226_0_0
03.07.2013 22:04:53 | SETI@home | Sending scheduler request: To fetch work.
03.07.2013 22:04:53 | SETI@home | Reporting 2 completed tasks
03.07.2013 22:04:53 | SETI@home | Requesting new tasks for CPU and NVIDIA
03.07.2013 22:04:56 | SETI@home | Scheduler request completed: got 10 new tasks
...

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Message 1387393 - Posted: 3 Jul 2013, 20:39:10 UTC

Maybe a double entry in your appinfo.xml.

In your last line its fetching either CPU and GPU.

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Message 1387400 - Posted: 3 Jul 2013, 20:44:44 UTC

Here's my app_info.xml file, generated by the Lunatics installer. I only changed the <count> values.
http://files.helsionium.eu/app_info.txt
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Message 1387417 - Posted: 3 Jul 2013, 21:19:39 UTC

Just rerun the installer.
Sometimes some files get lost out of a sudden.

Hope this helps.

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Message 1387505 - Posted: 4 Jul 2013, 5:31:42 UTC

Yes, now, after a second uninstall/reinstall, everything seems to work fine again. Thank you.
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Message boards : Number crunching : "Your app_info.xml doesn't have a usable version...." and "Can't link app version file" errors

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