Can You Trust the Companies you deal with?


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Profile Gary CharpentierProject donor
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Message 1403468 - Posted: 15 Aug 2013, 15:30:38 UTC - in response to Message 1403423.

Nope definitely can't trust companies! Received e-mail yesterday from supplier, all components for 4 systems will be delivered today. Nice, until now. Delivery arrived. All components here except 4 crucial items - no computer cases!

Rang them up & got told all items were despatched. They'll look into it.......

....in the meantime I've got 4 customers on my back asking when can they pick up their systems.

Can't trust databases. The "computer" says it is in stock. The order picker can't find them. Oh, I guess they are on backorder, but the system won't order them because they are in stock .... and the order picker doesn't have a way to override and enter a physical inventory count .... the stupidvisor is off on another 4 hour 6 martini lunch ....

Ah, the joys of Dilbert ....



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Message 1403499 - Posted: 15 Aug 2013, 17:02:58 UTC

Often companies won't order stock until they have enough orders to get a quantity discount. In the meantime customers get fobbed off.

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Message 1403515 - Posted: 15 Aug 2013, 17:22:04 UTC - in response to Message 1403468.
Last modified: 15 Aug 2013, 17:23:21 UTC

Nope definitely can't trust companies! Received e-mail yesterday from supplier, all components for 4 systems will be delivered today. Nice, until now. Delivery arrived. All components here except 4 crucial items - no computer cases!

Rang them up & got told all items were despatched. They'll look into it.......

....in the meantime I've got 4 customers on my back asking when can they pick up their systems.

Can't trust databases. The "computer" says it is in stock. The order picker can't find them. Oh, I guess they are on backorder, but the system won't order them because they are in stock .... and the order picker doesn't have a way to override and enter a physical inventory count .... the stupidvisor is off on another 4 hour 6 martini lunch ....

Ah, the joys of Dilbert ....



I've experienced this with picking out an office chair for my home computer desk. I went through 3 different vendors for the same chair each completed the order then told me I would have the chair in 30 days because it was back ordered. Screw that give me my money back and keep your backordered chair. Is it so difficult to just tag an item on their site as out of stock with an expected date the'y have the shipment. After seeral rounds of this I am so disgusted with the whole buy a chair online idea.

The best or worst part is these companies advertise free shipping to get your business. How about having a product on hand so you can actually ship something
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Message 1403548 - Posted: 15 Aug 2013, 18:03:22 UTC

Its not only confined to chair suppliers...
I've just got a couple of new graphic cards following a "domestic inundation" which lead to two dead GTX690s. Chase around, see a company advertising a decent price, allegedly having stock, so I place an order, and just as I go to pay I see that they are on back order, expected in one to three months, so I don't place the order. Not once, but three vendors...

So I "down-scaled" to a pair of GTX780s, vendor claimed to have "10+" in stock, so I order two, only one in stock, and more expected in a week, so I take the one and carry on looking for the second. New stock arrives in three days, but thirty quid more.... (still cheaper than the next cheapest when I take delivery into account, walking distance beats courier any day)


Now processing the insurance claim - first domestic one in thirty years!
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Message 1403552 - Posted: 15 Aug 2013, 18:21:23 UTC

It is standard practice for IT companies to advertise stuff that they don't actually have. If enough people order it and they can see a profit, they will go and buy it in bulk from a wholesaler. Else they have your details to email you in the future. It's all a big rip off.

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Message 1403557 - Posted: 15 Aug 2013, 18:44:53 UTC - in response to Message 1403552.

It is standard practice for IT companies to advertise stuff that they don't actually have. If enough people order it and they can see a profit, they will go and buy it in bulk from a wholesaler. Else they have your details to email you in the future. It's all a big rip off.

It is called: "Being a broker."

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Message 1403562 - Posted: 15 Aug 2013, 18:59:20 UTC

In a sort of way yes. Like insurance and double glazing salesmen on commission. Like call centre staff on commission. Everybody tries to sell you either what you want, and they actually don't have, or what they have, but you don't really want.

Welcome to the 21C, too many people trying to make a fast buck.

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Message 1403564 - Posted: 15 Aug 2013, 19:03:20 UTC - in response to Message 1403562.

No not really. Actual broker. Sells it and has it drop shipped from the manufacturer with the Broker's name on it. Real business, just don't have any inventory or warehouse costs. The manufacturer likes it as they don't have to hire a sales force.


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Message 1403566 - Posted: 15 Aug 2013, 19:08:00 UTC

Used to be called middlemen in my day. Shades of Arthur Daley at the Winchester Club.

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Message 1403976 - Posted: 16 Aug 2013, 19:08:01 UTC

They turned up at 17:40 yesterday. Reason was that the retailer now use Yodel for home deliveries & the first delivery was by an owner driver with an estate car. Couldn't fit the cases in. Fair enough reason I suppose.

The start of companies returning to decent business practices?
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Message 1404123 - Posted: 17 Aug 2013, 2:59:46 UTC

Honesty for a different delivery problem?



Open Rights Group revives 'unavailable for legal reasons' HTTP error code plan

... readers wondering why the number 451 is proposed, we recommended quick read of Farenheit 451, Ray Bradbury's seminal science fiction novel... making a 451 code a nice evocation of various government attempts to block access to and/or censor some web content.

The Open Rights Group wants internet service providers to display the code when their customers attempt to reach forbidden sites to highlight the UK's censorship laws and says doing so will help their customers because non-technical web users find the “403 Forbidden” often used to block access to sites confusing. ...



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Message 1406035 - Posted: 21 Aug 2013, 17:08:44 UTC

Greed at it's worst?

UK considers ban on mini-mobiles

"Amazon and eBay were unable to provide comment when asked."

Hmmmn, wonder why?

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Message 1406058 - Posted: 21 Aug 2013, 17:46:50 UTC

No great issue here. Devices to detect speed cameras and radar guns are illegal to use in the UK but are still easily available to buy on both Ebay and Amazon. The law says it is not illegal to sell them or to own them, just to use them. Which is of course is totally unenforceable. These new key fob items will fall into the same category.

Greed? no, just sharp business practice which again is not illegal. Now, whether is should be is another matter.

In reply to someone who jumped on the bandwagon earlier, much ado about nothing.

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Message 1406059 - Posted: 21 Aug 2013, 17:50:13 UTC - in response to Message 1406058.
Last modified: 21 Aug 2013, 17:53:31 UTC

No great issue here. Devices to detect speed cameras and radar guns are illegal to use in the UK but are still easily available to buy on both Ebay and Amazon. The law says it is not illegal to sell them or to own them, just to use them. Which is of course is totally unenforceable. These new key fob items will fall into the same category.

Greed? no, just sharp business practice which again is not illegal. Now, whether is should be is another matter.

In reply to someone who jumped on the bandwagon earlier, much ado about nothing.



The point is that they are mobile phones. Where's the criminality?
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Message 1406069 - Posted: 21 Aug 2013, 18:00:18 UTC

The point is that they are mobile phones. Where's the criminality?

Because inmates in prisons will try to use them which is an offence. Secondly because they are being sold with well known vehicle manufacturers logos without permission and which infringes copyright.

There are also aircraft frequency scanners that can be bought which are illeagal to use in case they jam aircraft transmissions. If goods are illegal to use, then it should be illegal to sell or own them. The law only has itself to blame.



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Message 1406071 - Posted: 21 Aug 2013, 18:02:29 UTC - in response to Message 1406069.

The point is that they are mobile phones. Where's the criminality?

Because inmates in prisons will try to use them which is an offence. Secondly because they are being sold with well known vehicle manufacturers logos without permission and which infringes copyright.

There are also aircraft frequency scanners that can be bought which are illeagal to use in case they jam aircraft transmissions. If goods are illegal to use, then it should be illegal to sell or own them. The law only has itself to blame.




Thank you. Who makes the laws, the peasants?
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Message 1406077 - Posted: 21 Aug 2013, 18:15:02 UTC

A nice try at a circular argument that once again, will get around to your real aim of stating ad nauseam that all politicians are useless.

Have a chat to your new friend GF, I have better thigs to do. Bye!

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Message 1406082 - Posted: 21 Aug 2013, 18:35:27 UTC - in response to Message 1406077.

Oooa, retiring early? I put that down to age.
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Message 1406357 - Posted: 22 Aug 2013, 9:13:27 UTC - in response to Message 1406035.

Greed at it's worst?

UK considers ban on mini-mobiles

"Amazon and eBay were unable to provide comment when asked."

Hmmmn, wonder why?


The Times had reported some of the Chinese-made products were being advertised with prisoners in mind - having a mobile in jail is an offence.
...
They are designed to resemble the fobs used to transmit a signal to unlock vehicle doors, and feature logos from brands including BMW, Volkswagen, Bentley, Audi and Porsche.

Surely we don't expect prisoners to be in possession of car fobs either? If they're going to disguise a phone, why disguise it as something else they're not meant to have.

prisoners found in possession of a mobile phone should be prosecuted.

They should be arrested and impris...oh hang on
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Message 1406372 - Posted: 22 Aug 2013, 9:54:07 UTC

If you want mobile phones, drugs, tobacco etc in UK prisons it is not too hard to get them.

Q. Can You Trust the Companies you deal with?
A. Not sure

Q. Who runs 6 out of the 14 privately run prisons?
A. G4S previously known as Group 4 Security

Q. Weren't they involved in the 2012 Olympics?
A. Yes

Q. Can You Trust the Companies you deal with?
A. No!

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