ATI opencl app crash

Questions and Answers : GPU applications : ATI opencl app crash
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Message 1277893 - Posted: 31 Aug 2012, 3:38:36 UTC
Last modified: 31 Aug 2012, 3:39:07 UTC

Hi all!

I come to an situation that the app "AstroPulse v6 6.04 (opencl_ati_100)" crashed twice (BSOD). How to get more detail about the problem? I mean whether there is a log file with sufficient detail?

Here are my software / hardware info:
CPU: i7-3612QM
Video Card: ATI HD 7730M + Intel 4000 Series (Integrated)
OS: Windows 7 Home Basic (x64)
BOINC: 7.0.28
Catalyst Control Center: 2012.0309.43.976
ATI Driver: 8.951.0.0 (2012/3/8)

Critical BSOD (one of them):
*** STOP: 0x0000116 (0xFFFFFA80103C34E0, 0xFFFFF88000C07AE4, 0x0000000000000000, 0x0000000000000002)

*** atikmpag.sys - Address FFFFF88000C07AE4 base at FFFFF88000C00000, DateStamp 4f497fca

Additional Information:
It seems that the app can keep going processing after rebooting from BSOD. After the first crash, the task shows about 25% completed. And after the second ones, it shows about 28% completed.

And I also subscribed the Einstein@Home. The tasks which need using GPU crashed every time without BSOD (app: "Binary Radio Pulsar Search (Arecibo) 1.28 (opencl-ati)" ).

Please help.
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Message 1278233 - Posted: 31 Aug 2012, 14:42:35 UTC - in response to Message 1277893.  
Last modified: 31 Aug 2012, 15:39:25 UTC

STOP: 0x0000116

Microsoft knowledgebase states that:
The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

Are you using the Intel HD Graphics 4000, is there any monitor hooked up to it?
If there isn't and thus you aren't using it, uninstall its drivers through Control Panel\Programs\Programs and Features\Uninstall a Program\ or through right-clicking my computer\Manage\Device Manager\Display Adapters\select the Intel HD Graphics, right-click->uninstall.

I fear that the OpenCL part of these Intel HD Graphics drivers interferes with the OpenCL part of the AMD GPU. If --when you uninstall the drivers and have rebooted to get rid of their last remnants and told Windows you don't want to install new drivers for it-- this will fix the BSODs and the app crashes both here and at Einstein, then we're well on our way to getting this fixed.

Ancient Astronaut Theorists can tell you that I do not help with tech questions via private message. Please use the forums for that.
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Questions and Answers : GPU applications : ATI opencl app crash

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