Message boards :
Number crunching :
Can't access my account
Message board moderation
Author | Message |
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Aardvark Send message Joined: 9 Sep 99 Posts: 44 Credit: 353,365 RAC: 0 |
Anyone else havin' problems accessing their account since server outage this afternoon? When I click on "Your Account" I get: Fatal error: Call to undefined function: is_valid_email_addr() in /disks/koloth/raid5_b/users/boincadm/projects/sah/html/inc/user.inc on line 63 :( -Aardvark |
Mighty Mik Send message Joined: 3 Apr 99 Posts: 47 Credit: 1,559,905 RAC: 0 |
You are not alone. |
Arm Send message Joined: 12 Sep 03 Posts: 308 Credit: 15,584,777 RAC: 0 |
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Stephen Balch Send message Joined: 20 Apr 00 Posts: 141 Credit: 13,912 RAC: 0 |
> Anyone else havin' problems accessing their account since server outage this > afternoon? When I click on "Your Account" I get: > > Fatal error: Call to undefined function: is_valid_email_addr() in > /disks/koloth/raid5_b/users/boincadm/projects/sah/html/inc/user.inc on line > 63 > > :( > I'm receiving the same error when I try to log in. All of the server apps, including the "data-driven web pages," show Condition Red (down). Berkeley will get things fixed as soon as possible, just hold your horses. I did have a Result upload, just now. It apparently made the trip successfully, but I just blocked network access to prevent the report being sent. Once the servers and apps are back up, I will send the report. Cheers, Stephen <P>"I want to go dancing on the moon, I want to frolic in zero gravity!....", and now, I might be able to go someday! Thanks, SpaceShipOne and crew!<BR><a><img src="http://69.93.59.107/stats/banner.php?cpid=26cbd89db7fb85cbfe580729d76705c1"></a> |
JAF Send message Joined: 9 Aug 00 Posts: 289 Credit: 168,721 RAC: 0 |
> <a> href="http://setiweb.ssl.berkeley.edu/tech_news.php">http://setiweb.ssl.berkeley.edu/tech_news.php[/url] > > And this explains why we can't access our account? Granted, the problem the tech news discusses is probably why we can't access our account. But it says "everything is back up and running now", which obviously isn't the case. Hopefully the project will see this thread that Aardvark started. <img src='http://www.boincsynergy.com/images/stats/comb-912.jpg'> |
Arm Send message Joined: 12 Sep 03 Posts: 308 Credit: 15,584,777 RAC: 0 |
You may see the following: /disks/koloth/raid5_b/users/boincadm/projects/sah/html/inc/user.inc and also on the server status page: file deleter - koloth - not running When koloth is up, the accounts would be recognized, I think EDIT: Everything is OK now |
Matt Lebofsky Send message Joined: 1 Mar 99 Posts: 1444 Credit: 957,058 RAC: 0 |
Nope.. this was an entirely separate problem than what was going on with the projects/database. Just a typo in one of the .php pages. I fixed it. - Matt -- BOINC/SETI@home network/web/science/development person -- "Any idiot can have a good idea. What is hard is to do it." - Jeanne-Claude |
Stephen Balch Send message Joined: 20 Apr 00 Posts: 141 Credit: 13,912 RAC: 0 |
> Nope.. this was an entirely separate problem than what was going on with the > projects/database. Just a typo in one of the .php pages. I fixed it. > > - Matt > Thanks for the fast response, Matt. Cheers, Stephen <P>"I want to go dancing on the moon, I want to frolic in zero gravity!....", and now, I might be able to go someday! Thanks, SpaceShipOne and crew!<BR><a><img src="http://69.93.59.107/stats/banner.php?cpid=26cbd89db7fb85cbfe580729d76705c1"></a> |
Martin P. Send message Joined: 19 May 99 Posts: 294 Credit: 27,230,961 RAC: 2 |
> Nope.. this was an entirely separate problem than what was going on with the > projects/database. Just a typo in one of the .php pages. I fixed it. > > - Matt > Hi Matt, did you identify the problem? |
Matt Lebofsky Send message Joined: 1 Mar 99 Posts: 1444 Credit: 957,058 RAC: 0 |
> did you identify the problem? Yes. The line: require_once("../inc/email.inc") ..was missing. email.inc contains the is_valid_email_addr function. Not sure why it was missing, but others were doing development on it while everything else was going on and probably deleted the line by accident. No biggie. - Matt -- BOINC/SETI@home network/web/science/development person -- "Any idiot can have a good idea. What is hard is to do it." - Jeanne-Claude |
Martin P. Send message Joined: 19 May 99 Posts: 294 Credit: 27,230,961 RAC: 2 |
> > did you identify the problem? > > Yes. The line: > > require_once("../inc/email.inc") > > ..was missing. > > email.inc contains the is_valid_email_addr function. > Not sure why it was missing, but others were doing development > on it while everything else was going on and probably deleted > the line by accident. No biggie. > > - Matt > Thanks a lot for the info! Works ok now! |
Sir Ulli Send message Joined: 21 Oct 99 Posts: 2246 Credit: 6,136,250 RAC: 0 |
the only think i have to add koloth is not running http://setiweb.ssl.berkeley.edu/sah_status.html Greetings from Germany NRW Ulli S@h Berkeley's Staff Friends Club m7 © |
RogueTLDW Send message Joined: 7 Nov 03 Posts: 1 Credit: 590,607 RAC: 0 |
I was getting the same error message but since Matt posted that he has fixed it i can now access my account ok - i cant edit my email address however and it shows as verification pending ? |
Ingleside Send message Joined: 4 Feb 03 Posts: 1546 Credit: 15,832,022 RAC: 13 |
> the only think i have to add > > koloth is not running > > http://setiweb.ssl.berkeley.edu/sah_status.html > Neither is the Assimilator, and they've not been running the last couple of days. From the tech-news 17. November, they're preparing a new master database, so a possible explanation is they're waiting till this new database is up before re-enabling the Assimilator. BTW, then the Assimilator is down, there's little point for the file_deleter to run, since a wu must be assimilated before wu & results can be deleted. Even for wu erroring-out the Assimilator must be run before atleast the wu can be deleted from download-directory, not sure for error-result-files... edit - looks like the Assimilator now is up again... |
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