Hi.

I´ve read all these posts, but I hadn´t success solving my problem.
http://setiathome.berkeley.edu/forum_thread.php?id=64652#1114519
http://setiathome.berkeley.edu/forum_thread.php?id=47791#773077
http://setiathome.berkeley.edu/forum_thread.php?id=58808#970853
http://setiathome.berkeley.edu/forum_thread.php?id=58738&nowrap=true#969340

I found that many people have this problem and have much information on internet about it, but even so I still have problems.

boinc.exe and boincmgr.exe are on firewall exception.
Router firewall is disabled.
Tried boinc with windows admin privileges and without it.
Boinc is set to always use CPU and GPU. Network(5 mbit link) is always avaiable when computer is on.
My username and admin username are on boinc_users, boinc_admins and boinc_projects groups.
Versão do boinc: 6.12.34(x64)
Versão do wxWidgets:2.8.10
Region: Brazil
This message is showing there are already 7 days


I formatted my computer and lost data of the boinc data folder.
Then reinstalled and was showing "downloading work from server." Reinstalled 2 more times and it worked.

I had to format my pc again but this time I left the files saved on a backup drive.
I installed the application, select the backup folder and is showing "downloading work from server." Reinstalled 2 times and it remains so.

Should I delete the entire contents of the boinc data folder, may have corrupted?
Had something else to be done to verify this problem? I have no more idea of what to do.


Thanks.

-=-=-=-=-=-=-=-=-=-

Here is the log:

11/09/2011 09:20:17 | | Starting BOINC client version 6.12.34 for windows_x86_64
11/09/2011 09:20:17 | | log flags: file_xfer, sched_ops, task
11/09/2011 09:20:17 | | Libraries: libcurl/7.21.6 OpenSSL/1.0.0d zlib/1.2.5
11/09/2011 09:20:17 | | Data directory: D:\Program Data2\BOINC
11/09/2011 09:20:17 | | Running under account zZzZz
11/09/2011 09:20:17 | | Processor: 2 GenuineIntel Intel(R) Core(TM)2 CPU 4400 @ 2.00GHz [Family 6 Model 15 Stepping 2]
11/09/2011 09:20:17 | | Processor: 2.00 MB cache
11/09/2011 09:20:17 | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 syscall lm tm2 pbe
11/09/2011 09:20:17 | | OS: Microsoft Windows 7: Ultimate x64 Edition, Service Pack 1, (06.01.7601.00)
11/09/2011 09:20:17 | | Memory: 3.00 GB physical, 6.00 GB virtual
11/09/2011 09:20:17 | | Disk: 169.00 GB total, 95.83 GB free
11/09/2011 09:20:17 | | Local time is UTC -3 hours
11/09/2011 09:20:17 | | ATI GPU 0: ATI Radeon HD 4700/4800 (RV740/RV770) (CAL version 1.4.1523, 1024MB, 1000 GFLOPS peak)
11/09/2011 09:20:17 | SETI@home | URL http://setiathome.berkeley.edu/; Computer ID 6158528; resource share 100
11/09/2011 09:20:17 | | No general preferences found - using BOINC defaults
11/09/2011 09:20:17 | | Preferences:
11/09/2011 09:20:17 | | max memory usage when active: 1535.62MB
11/09/2011 09:20:17 | | max memory usage when idle: 2764.12MB
11/09/2011 09:20:17 | | max disk usage: 10.00GB
11/09/2011 09:20:17 | | don't use GPU while active
11/09/2011 09:20:17 | | suspend work if non-BOINC CPU load exceeds 25 %
11/09/2011 09:20:17 | | (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
11/09/2011 09:20:17 | | Not using a proxy
11/09/2011 09:20:17 | | [error] Can't create HTTP response output file projects/setiathome.berkeley.edu/setiathome-6.03_COPYRIGHT
11/09/2011 09:20:17 | SETI@home | Backing off 40 min 38 sec on download of setiathome-6.03_COPYRIGHT
11/09/2011 09:20:17 | | [error] Can't create HTTP response output file projects/setiathome.berkeley.edu/setiathome-6.03_README
11/09/2011 09:20:17 | SETI@home | Backing off 28 min 39 sec on download of setiathome-6.03_README
11/09/2011 09:20:17 | | [error] Can't create HTTP response output file projects/setiathome.berkeley.edu/seti_603.jpg
11/09/2011 09:20:17 | SETI@home | Backing off 30 min 24 sec on download of seti_603.jpg
11/09/2011 09:23:22 | | [error] Can't create HTTP response output file projects/setiathome.berkeley.edu/setiathome_6.03_windows_intelx86.exe
11/09/2011 09:23:22 | SETI@home | Backing off 7 hr 21 min 18 sec on download of setiathome_6.03_windows_intelx86.exe
11/09/2011 09:23:22 | | [error] Can't create HTTP response output file projects/setiathome.berkeley.edu/setigraphics_6.03_windows_intelx86.exe
11/09/2011 09:23:22 | SETI@home | Backing off 6 hr 36 min 56 sec on download of setigraphics_6.03_windows_intelx86.exe
11/09/2011 09:23:22 | | [error] Can't create HTTP response output file projects/setiathome.berkeley.edu/libfftw3f-3-1-1a_upx.dll
11/09/2011 09:23:22 | SETI@home | Backing off 10 hr 37 min 28 sec on download of libfftw3f-3-1-1a_upx.dll


-=-=-=-=-=-=-=-=-=-

Did trace and nslookup only on servers that had 50%loss or more.

C:\Users\zZzZz>ping 208.68.240.13

Pinging 208.68.240.13 with 32 bytes of data:
Reply from 208.68.240.13: bytes=32 time=284ms TTL=55
Request timed out.
Reply from 208.68.240.13: bytes=32 time=272ms TTL=55
Request timed out.

Ping statistics for 208.68.240.13:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 272ms, Maximum = 284ms, Average = 278ms

C:\Users\zZzZz>ping 208.68.240.16

Pinging 208.68.240.16 with 32 bytes of data:
Request timed out.
Reply from 208.68.240.16: bytes=32 time=271ms TTL=52
Reply from 208.68.240.16: bytes=32 time=279ms TTL=55
Reply from 208.68.240.16: bytes=32 time=282ms TTL=55

Ping statistics for 208.68.240.16:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 271ms, Maximum = 282ms, Average = 277ms

C:\Users\zZzZz>ping 208.68.240.18

Pinging 208.68.240.18 with 32 bytes of data:
Reply from 208.68.240.18: bytes=32 time=280ms TTL=55
Reply from 208.68.240.18: bytes=32 time=282ms TTL=55
Reply from 208.68.240.18: bytes=32 time=257ms TTL=55
Reply from 208.68.240.18: bytes=32 time=272ms TTL=55

Ping statistics for 208.68.240.18:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 257ms, Maximum = 282ms, Average = 272ms

C:\Users\zZzZz>ping 208.68.240.20

Pinging 208.68.240.20 with 32 bytes of data:
Reply from 208.68.240.20: bytes=32 time=259ms TTL=54
Reply from 208.68.240.20: bytes=32 time=271ms TTL=55
Reply from 208.68.240.20: bytes=32 time=276ms TTL=52
Reply from 208.68.240.20: bytes=32 time=282ms TTL=54

Ping statistics for 208.68.240.20:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 259ms, Maximum = 282ms, Average = 272ms


C:\Users\zZzZz>nslookup 208.68.240.13
Server: dsldevice.lan
Address: 192.168.1.1

Name: boinc2.ssl.berkeley.edu
Address: 208.68.240.13


C:\Users\zZzZz>tracert 208.68.240.13

Tracing route to boinc2.ssl.berkeley.edu [208.68.240.13]
over a maximum of 30 hops:

1 22 ms 99 ms 99 ms dsldevice.lan [192.168.1.1]
2 * * * Request timed out.
3 42 ms 41 ms 42 ms xe-8-0-0-528-bot-rj-rotn-01.telemar.net.br [200.
164.14.253]
4 158 ms 158 ms 158 ms 200.223.50.198
5 172 ms 159 ms 164 ms core1.nyc4.he.net [198.32.118.57]
6 216 ms 220 ms 227 ms 10gigabitethernet10-1.core1.sjc2.he.net [184.105
.213.173]
7 240 ms 224 ms 224 ms 10gigabitethernet3-2.core1.pao1.he.net [72.52.92
.69]
8 241 ms 241 ms 241 ms 64.71.140.42
9 272 ms * 282 ms 208.68.243.254
10 268 ms * 275 ms boinc2.ssl.berkeley.edu [208.68.240.13]

Trace complete.

-=-=-=-=-=-=-=-=-=-

That doesn't look like a network problem but like an access rights problem.

Does the BOINC-client account ("zZzZz") have write access to D:\Program Data2\BOINC?

What happens when you download the files (setiathome-6.03_COPYRIGHT, setiathome-6.03_README etc.) "by hand", i.e. using your browser, and copy them to the BOINC data directory?

Did you direct the BOINC installer to the correct data directory (D:\Program Data2\BOINC)? Because the installer usually sets the correct rights itself.

Gruß,
Gundolf

---

Computer sind nicht alles im Leben. (Kleiner Scherz)

SETI@home classic workunits 3,758
SETI@home classic CPU time 66,520 hours

zZzZz is on boinc_users, boinc_admins and boinc_projects groups.

boinc_users have read&execute and list access.
boinc_admins all allowed except full control and special permissions.
boinc_projects nothing is checked at collums allow and deny.

D:\Program Data2\ and D:\Program Data2\BOINC have all these 3 groups.

I took off zZzZz from boinc_projects group and added zZzZz username to those folders and gave modify, read&execute, list, read and write access but the problem still occur.

When I took off zZzZz from boinc_projects group it disappeared from D:\Program Data2\ and D:\Program Data2\BOINC folders security tab.


I found this page http://boinc.berkeley.edu/wiki/Creating_custom_installers and it says about a boinc_master group, should I create it? Or should I give all access to boinc_projects group and add zZzZz username to this group again?

zZzZz is a non admin account, I have to add this username only to boinc_users group? Could be that the problem? This username is in all groups.

Is this the correct url to try download the file?
http://setiathome.berkeley.edu/setiathome-6.03_README
or
http://setiathome.berkeley.edu/projects/setiathome-6.03_README
It says "not found".

Yes, when I installed I directed to "D:\Program Data2\BOINC".

Thank you.


EDITED:

I found D:\Program Data2\BOINC\notices I don´t have access.
and
I found D:\Program Data2\BOINC\projects\setiathome.berkeley.edu I don´t have access too.

Should I have access to those folder?
I am asking it because I don´t want to give access and mess all.

zZzZz is on boinc_users, boinc_admins and boinc_projects groups.

boinc_users have read&execute and list access.
boinc_admins all allowed except full control and special permissions.
boinc_projects nothing is checked at collums allow and deny.

D:\Program Data2\ and D:\Program Data2\BOINC have all these 3 groups.

I took off zZzZz from boinc_projects group and added zZzZz username to those folders and gave modify, read&execute, list, read and write access but the problem still occur.

When I took off zZzZz from boinc_projects group it disappeared from D:\Program Data2\ and D:\Program Data2\BOINC folders security tab.


I found this page http://boinc.berkeley.edu/wiki/Creating_custom_installers and it says about a boinc_master group, should I create it? Or should I give all access to boinc_projects group and add zZzZz username to this group again?

zZzZz is a non admin account, I have to add this username only to boinc_users group? Could be that the problem? This username is in all groups.

Is this the correct url to try download the file?
http://setiathome.berkeley.edu/setiathome-6.03_README
or
http://setiathome.berkeley.edu/projects/setiathome-6.03_README
It says "not found".

Yes, when I installed I directed to "D:\Program Data2\BOINC".

Thank you.


EDITED:

I found D:\Program Data2\BOINC\notices I don´t have access.
and
I found D:\Program Data2\BOINC\projects\setiathome.berkeley.edu I don´t have access too.

Should I have access to those folder?
I am asking it because I don´t want to give access and mess all.

Access rights to the projects folder needs to include boinc_projects and boinc_administrator with full rights, and boinc_users with Read & Execute, List, and Read.

The notices directory needs to include boinc_projects with traverse (one of the special properties), boinc_admins with full rights, boinc_users with Read & Execute, List, and Read.

The slots directory needs to include boinc_projects and boinc_admins with full rights and the boinc_users with Read & Execute, List, and Read.

The BOINC directory itself needs to include boinc_projects with traverse, boinc_admins with Full rights, and boinc_users with Read & Execute, List, and Read

---

BOINC WIKI

Gundolf Jahn
and
John McLeod VII,

thanks for the help, was an access rights problem.

My windows os and boinc are in english.
I am from Brazil, so I set the currency and date and time of Windows to Brazilian Portuguese type when install.

The strange thing is that I had to create a group called "usuário_boinc" and give read, list, read&execute, modify and write permissions.

I did it because BOINC said in portuguese language that needs to add the user to the "boinc_users" group. But i already had did it.

The strange thing is that he said "usuários_boinc" and not "boinc_users". So I had to create this group and add it to the boinc folder and subfolders. After it, everything works fine.
boinc_users = usuário_boinc in portuguese.

I don´t know why it happenned, because it was working correctly before I formatted my pc.

I did a test taking off modify and write permission from "usuários_boinc" and it said "can´t connect to the core client". So I gave those permissions again, closed, opened boinc and it worked again.

Thanks again,
Stardust

Hi.

Just an information that can help other.

I uninstalled boinc and deleted the boinc folder and boinc data folder.

I reinstalled and set up "All other users to control boinc" but not "Protected Application execution" because it says will not use the GPU.

I have an admin account and an unprivileged account.
Everybody here and I always use the unprivileged account for security reason.

Then I created links and put them on "Startup" folder.
So, it run correctly with admin privilege.

C:\Windows\System32\runas.exe /savecred /user:ADMIN_USERNAME "C:\Program Files\BOINC\boincmgr.exe /a /s"
and
C:\Windows\System32\runas.exe /savecred /user:ADMIN_USERNAME "C:\Program Files\BOINC\boinctray.exe"

And I disable in msconfig "boinc manager" and "boinc tray" to not start automatically with unprivileged access.

Greeting from Brazil,
Stardust