How to get back old account ?

Questions and Answers : Getting started : How to get back old account ?

Author	Message
John McLeod VII Volunteer developer Volunteer tester Send message Joined: 15 Jul 99 Posts: 22343 Credit: 440,201 RAC: 100	Message 1161740 - Posted: 13 Oct 2011, 2:47:26 UTC - in response to Message 1161736.
	I don't want to hijack this thread but is there a way to determine an old SETI@Home email account? Like the OP, I know the original email address, but have no access to it (private redirection company went out of business) and the normal range of passwords I used at that point are not working. When trying to claim the account, I get: This e-mail address (stevenu@x) belongs to an active BOINC account, so we can't transfer its credit to your account. Is there a way to determine what that active account is? Would it be the same email address (and thus the account is not recoverable) or possibly a different address and I already claimed the older account. I don't remember ever using BOINC, but it is possible, but there are over a dozen email addresses it could be. The Classic account was attached to a BOINC account, possibly with a different email address. You might try sending any email address that you do have access to the lost password email to see if you can find the old account (and it is not the account that you are posting with as a Classic account leaves marks on your account page). If the domain is available, you could buy it for a year (for probably < $20) and arrange to receive the one email, and then cancel the account... ____________ BOINC WIKI
	ID: 1161740 ·

StevenUnderwood Send message Joined: 13 Oct 11 Posts: 2 Credit: 501 RAC: 0	Message 1161851 - Posted: 13 Oct 2011, 12:34:27 UTC - in response to Message 1161740.
	I found the secirity key email for my old account and again have control of the original BOINC account. Is there any way to merge this account into that one since the old one is from 1999 and I would like to keep it? Since I have only started yesterday with the new account, is there a way to cancel this new account?
	ID: 1161851 ·

Steven Underwood Send message Joined: 2 Jun 99 Posts: 3 Credit: 1,297,815 RAC: 620	Message 1161853 - Posted: 13 Oct 2011, 12:39:33 UTC - in response to Message 1161851.
	This is the old account. I would like to use the email address from the other account for this one, but would need to cancel the newer account first. ____________
	ID: 1161853 ·

Volunteer tester Send message Joined: 9 Apr 02 Posts: 12012 Credit: 19,612,675 RAC: 43,113	Message 1161886 - Posted: 13 Oct 2011, 15:11:42 UTC - in response to Message 1161851.
	There is no way to merge or cancel BOINC accounts. If you'd like, on the newer account you can change all the information to gibberish and continue using the older account from 1999.
	ID: 1161886 ·

John McLeod VII Volunteer developer Volunteer tester Send message Joined: 15 Jul 99 Posts: 22343 Credit: 440,201 RAC: 100	Message 1162996 - Posted: 16 Oct 2011, 20:23:04 UTC
	The new account does not have that much credit in it. If you have not done so, you should detach all computers from the new account and attach them to the old account. ____________ BOINC WIKI
	ID: 1162996 ·

ChrissyBridgman Send message Joined: 21 Oct 11 Posts: 1 Credit: 0 RAC: 0	Message 1164198 - Posted: 21 Oct 2011, 12:12:02 UTC - in response to Message 1162996.
	same thing happened to me thanks
	ID: 1164198 ·

Volunteer tester Send message Joined: 9 Apr 02 Posts: 12012 Credit: 19,612,675 RAC: 43,113	Message 1164231 - Posted: 21 Oct 2011, 14:51:56 UTC - in response to Message 1164198.
	Did you try the same suggestions in this thread to recover your old account?
	ID: 1164231 ·

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Questions and Answers : Getting started : How to get back old account ?