How to get back old account ?


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Benoit RAVIER
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Message 1147513 - Posted: 31 Aug 2011, 16:12:32 UTC

Hello

This is my old account :
http://setiathome.berkeley.edu/show_user.php?userid=169765

Since many years, I have not work for Seti and I would like to start again.

I know my old registered email but I have forgot my password.

Unfortunately I have no more access to my registered email (it was my old job email) thus I can't receive my old password at that email.

I have installed Boinc and created a new account - with an more durable email ;-)
What I have to do for 'transfering' my old account to the new one ?

I also was the owner of a Group and the 2 other members were single PCs at my job office and are no more active. What I have to do for erasing these accounts and this Group ?

Thank you, and I sorry for my very poor english.

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Message 1147552 - Posted: 31 Aug 2011, 17:38:06 UTC - in response to Message 1147513.


Since your old account appears to be never used for BOINC you can try this link:
Claim your SETI@home Classic workunits
http://setiathome.berkeley.edu/sah_classic_link.php

use/try your "old registered email".

If any error message shows - copy and post it here.


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OzzFan
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Message 1147566 - Posted: 31 Aug 2011, 17:58:47 UTC - in response to Message 1147513.

Your old account is definitely a BOINC account that already has your Classic account linked, so BilBg's link is not applicable in this situation.




The bottom line is that if you cannot remember the password, there is no way to recover the account.

Normally, a workaround is to ask if any computers are still crunching for that account so you can use their authenticators to log in, but when I checked that account it doesn't appear to ever have had a computer attached to it.

Profile BilBg
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Message 1147629 - Posted: 31 Aug 2011, 20:02:39 UTC - in response to Message 1147566.

Your old account is definitely a BOINC account that already has your Classic account linked, so BilBg's link is not applicable in this situation.


According to this:
http://setiathome.berkeley.edu/sah_classic.php

"When we launched SETI@home/BOINC, we created accounts for all SETI@home Classic users, with their existing email addresses. Each account includes the number of SETI@home Classic workunits completed, the CPU time, and the start date. These accounts were not given passwords (i.e., they can't be accessed using any password)."

As this happened back in 2005 I wonder how the "real Classic account" look like
and are there "real Classic accounts" in existence today
(as they were automatically converted to "preliminary" BOINC accounts)?


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John McLeod VII
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Message 1147659 - Posted: 31 Aug 2011, 21:03:13 UTC - in response to Message 1147629.

Your old account is definitely a BOINC account that already has your Classic account linked, so BilBg's link is not applicable in this situation.


According to this:
http://setiathome.berkeley.edu/sah_classic.php

"When we launched SETI@home/BOINC, we created accounts for all SETI@home Classic users, with their existing email addresses. Each account includes the number of SETI@home Classic workunits completed, the CPU time, and the start date. These accounts were not given passwords (i.e., they can't be accessed using any password)."

As this happened back in 2005 I wonder how the "real Classic account" look like
and are there "real Classic accounts" in existence today
(as they were automatically converted to "preliminary" BOINC accounts)?


Yes. You can tell whether it is a migrated Classic account or a new account by the user ID. I don't remember the switch over point, but there was a gap of a million or so. The BOINC user ID for a converted classic account is the rank at the time of conversion. My account is a converted classic account.

User IDs under a million are all converted Classic accounts.
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Profile BilBg
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Message 1147661 - Posted: 31 Aug 2011, 21:11:48 UTC - in response to Message 1147659.

Your old account is definitely a BOINC account that already has your Classic account linked, so BilBg's link is not applicable in this situation.


According to this:
http://setiathome.berkeley.edu/sah_classic.php

"When we launched SETI@home/BOINC, we created accounts for all SETI@home Classic users, with their existing email addresses. Each account includes the number of SETI@home Classic workunits completed, the CPU time, and the start date. These accounts were not given passwords (i.e., they can't be accessed using any password)."

As this happened back in 2005 I wonder how the "real Classic account" look like
and are there "real Classic accounts" in existence today
(as they were automatically converted to "preliminary" BOINC accounts)?


Yes. You can tell whether it is a migrated Classic account or a new account by the user ID. I don't remember the switch over point, but there was a gap of a million or so. The BOINC user ID for a converted classic account is the rank at the time of conversion. My account is a converted classic account.

User IDs under a million are all converted Classic accounts.


So this:
http://setiathome.berkeley.edu/show_user.php?userid=169765
is "real Classic account" (converted to "preliminary" BOINC account)?

And this link can be used?:
Claim your SETI@home Classic workunits
http://setiathome.berkeley.edu/sah_classic_link.php


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John McLeod VII
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Message 1147675 - Posted: 31 Aug 2011, 21:30:34 UTC - in response to Message 1147661.

Your old account is definitely a BOINC account that already has your Classic account linked, so BilBg's link is not applicable in this situation.


According to this:
http://setiathome.berkeley.edu/sah_classic.php

"When we launched SETI@home/BOINC, we created accounts for all SETI@home Classic users, with their existing email addresses. Each account includes the number of SETI@home Classic workunits completed, the CPU time, and the start date. These accounts were not given passwords (i.e., they can't be accessed using any password)."

As this happened back in 2005 I wonder how the "real Classic account" look like
and are there "real Classic accounts" in existence today
(as they were automatically converted to "preliminary" BOINC accounts)?


Yes. You can tell whether it is a migrated Classic account or a new account by the user ID. I don't remember the switch over point, but there was a gap of a million or so. The BOINC user ID for a converted classic account is the rank at the time of conversion. My account is a converted classic account.

User IDs under a million are all converted Classic accounts.


So this:
http://setiathome.berkeley.edu/show_user.php?userid=169765
is "real Classic account" (converted to "preliminary" BOINC account)?

And this link can be used?:
Claim your SETI@home Classic workunits
http://setiathome.berkeley.edu/sah_classic_link.php


Yes. There were 5436301 Classic accounts at the time of closure, so any number lower than that is a classic account. I believe that new BOINC accounts started at 6000000.
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Benoit RAVIER
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Message 1147841 - Posted: 1 Sep 2011, 7:31:30 UTC - in response to Message 1147675.

I'm sorry but I don't understand very well your answers.

I would only like to know how how to contact the Seti accounts administrator ?

With the online web pages it's impossible for me to log in into my old account because I've forget my old password and I have no more access to the email that was used for the login id.

Thank you

Profile Gundolf Jahn
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Message 1147848 - Posted: 1 Sep 2011, 8:11:35 UTC - in response to Message 1147841.

Since the old account looks as if it had never been used, try to log in without (empty) password.

Gruß,
Gundolf

Benoit RAVIER
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Message 1147859 - Posted: 1 Sep 2011, 9:28:58 UTC - in response to Message 1147848.

Since the old account looks as if it had never been used, try to log in without (empty) password.

Gruß,
Gundolf


When I try to connect with an empty password, I have the following error msg :

> You must supply an email address and password

Benoit

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Message 1147868 - Posted: 1 Sep 2011, 9:54:09 UTC - in response to Message 1147859.

Sorry, I thought I'd remember that the automatically generated BOINC accounts had an empty password, but that has been a long time ago. :-)

Gruß,
Gundolf

Profile BilBg
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Message 1147895 - Posted: 1 Sep 2011, 12:53:48 UTC - in response to Message 1147841.
Last modified: 1 Sep 2011, 13:20:50 UTC

I'm sorry but I don't understand very well your answers.

I would only like to know how how to contact the Seti accounts administrator ?

With the online web pages it's impossible for me to log in into my old account because I've forget my old password and I have no more access to the email that was used for the login id.

Thank you


Did you even try the "Claim your SETI@home Classic workunits" link
posted in the first reply to you?

! You must be logged-in your current (new) account when you try this!

This (I hope) will make the 2 accounts to merge.
(Which answers your first question: "What I have to do for 'transferring' my old account to the new one ?")


Obviously you also did not follow the link in my second post, else you would know that:
"These accounts were not given passwords (i.e., they can't be accessed using any password)"

"how to contact the Seti accounts administrator" - I don't know is there such person at all.
And even if "he" exists I doubt he will have the time to deal with every little "problem" of millions of users.


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Benoit RAVIER
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Message 1147915 - Posted: 1 Sep 2011, 14:35:23 UTC - in response to Message 1147895.


Did you even try the "Claim your SETI@home Classic workunits" link
posted in the first reply to you?

! You must be logged-in your current (new) account when you try this!



Yes I did but I wasn't connected with my new account.

Now I have try being connected and it has worked fine, thank you !


I still have a problem with my old group :
http://setiathome.berkeley.edu/team_display.php?teamid=49173

I can't manage it because the owner is my old account, how can I do ?

Thank you

Profile BilBg
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Message 1147921 - Posted: 1 Sep 2011, 14:50:54 UTC - in response to Message 1147915.
Last modified: 1 Sep 2011, 14:55:01 UTC


Yes, I see the date to the left of the posts changed to "Joined: 5 Apr 00"

But we have to wait a few hours (?) before the database shows the correct info here:
http://setiathome.berkeley.edu/show_user.php?userid=9561169

(it is still "SETI@home member since 31 Aug 2011" despite I pressed F5, Ctrl-F5, used CCleaner to delete the browser cache)


Yes I did but I wasn't connected with my new account.
Now I have try being connected and it has worked fine, thank you !

I wonder what was the error message when you tried it the first time (when "but I wasn't connected with my new account")?


About the "group"/team - I don't have my own team, so I don't know what is possible.


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Benoit RAVIER
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Message 1147926 - Posted: 1 Sep 2011, 15:15:19 UTC - in response to Message 1147921.


I wonder what was the error message when you tried it the first time (when "but I wasn't connected with my new account")?


There wasn't any error message, I was always redirected to the log-in web page. I hadn't understood that I had to be connected with my new account before being allowed to follow the link that you gave me.


About the "group"/team - I don't have my own team, so I don't know what is possible.


Thank you

Profile Gundolf Jahn
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Message 1147931 - Posted: 1 Sep 2011, 15:38:46 UTC - in response to Message 1147915.

I still have a problem with my old group :
http://setiathome.berkeley.edu/team_display.php?teamid=49173

I can't manage it because the owner is my old account, how can I do ?

I think you can claim ownership of a team and if the current owner doesn't object within a month, you'll become the new owner. But since I'm not involved with teams either, I'm not quite sure.

Gruß,
Gundolf

Profile BilBg
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Message 1147975 - Posted: 1 Sep 2011, 18:12:57 UTC - in response to Message 1147931.
Last modified: 1 Sep 2011, 18:24:57 UTC

I still have a problem with my old group :
http://setiathome.berkeley.edu/team_display.php?teamid=49173

I can't manage it because the owner is my old account, how can I do ?

I think you can claim ownership of a team and if the current owner doesn't object within a month, you'll become the new owner. But since I'm not involved with teams either, I'm not quite sure.

Gruß,
Gundolf


To do so:

1) Go to the page of "SGCPP" team:
http://setiathome.berkeley.edu/team_display.php?teamid=49173
and click "Join this team" link

2) After the new "Benoit RAVIER" (User ID 9561169) becomes member of "SGCPP" team you will see the link (click it):
Team foundership change - Initiate request

3) You will see the page:

If the team founder is not active and you want to assume the role of founder, click the button below. The current founder will be sent an email detailing your request, and will be able to transfer foundership to you or to decline your request. If the founder does not respond in 60 days, you will be allowed to become the founder.

Are you sure you want to request foundership?

[Request foundership]


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John McLeod VII
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Message 1149084 - Posted: 5 Sep 2011, 4:37:24 UTC

Actually, if it was 2001, it would have been a classic account. If you reclaim it with the classic users link from the home page, that would work if you had not already reclaimed it.
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Message 1150129 - Posted: 8 Sep 2011, 17:37:07 UTC - in response to Message 1149084.
Last modified: 8 Sep 2011, 17:41:56 UTC

Actually, if it was 2001, it would have been a classic account. If you reclaim it with the classic users link from the home page, that would work if you had not already reclaimed it.

Or I (anybody!) can "reclaim" (STEAL) it since F6JIG revealed his 2 email addresses!!!
Posting own (even old) email addresses in any open forum in the world is calling for trouble.

F6JIG have to read - everything is clearly explained in all the previous posts in this thread.
I will NOT repeat myself.


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StevenUnderwood
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Message 1161736 - Posted: 13 Oct 2011, 2:36:40 UTC

I don't want to hijack this thread but is there a way to determine an old SETI@Home email account? Like the OP, I know the original email address, but have no access to it (private redirection company went out of business) and the normal range of passwords I used at that point are not working. When trying to claim the account, I get: This e-mail address (stevenu@x) belongs to an active BOINC account, so we can't transfer its credit to your account.

Is there a way to determine what that active account is? Would it be the same email address (and thus the account is not recoverable) or possibly a different address and I already claimed the older account. I don't remember ever using BOINC, but it is possible, but there are over a dozen email addresses it could be.

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