Drive (Aug 11 2011)

Message boards : Technical News : Drive (Aug 11 2011)

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Author	Message
Volunteer tester Send message Joined: 9 Apr 02 Posts: 11987 Credit: 17,971,736 RAC: 59,072	Message 1149608 - Posted: 7 Sep 2011, 2:38:55 UTC - in response to Message 1149596.
	In the name of morale, if nothing else, I feel it would be worth spending <5 minutes to post an update. I don't agree with the argument used previously that it would be five wasted minutes taken away from solving the problem. It would not be wasted time. As a SysAdmin (technician/engineer), I can vouch that updates are the last thing any tech likes to give out because people will nail you to the cross for miss deadlines. It's far easier to simply fix the problem than it is to keep everyone updated. The project is full of scientists/engineers/technicians, there is no one to do P.R. So while most might think it's a good idea, we shouldn't expect things from people which is not normally part of their personalities.
	ID: 1149608 ·

Rick Spies Send message Joined: 11 Jul 99 Posts: 12 Credit: 2,208,907 RAC: 2,415	Message 1149642 - Posted: 7 Sep 2011, 4:56:15 UTC - in response to Message 1149608. Last modified: 7 Sep 2011, 4:56:52 UTC
	In the name of morale, if nothing else, I feel it would be worth spending <5 minutes to post an update. I don't agree with the argument used previously that it would be five wasted minutes taken away from solving the problem. It would not be wasted time. As a SysAdmin (technician/engineer), I can vouch that updates are the last thing any tech likes to give out because people will nail you to the cross for miss deadlines. It's far easier to simply fix the problem than it is to keep everyone updated. The project is full of scientists/engineers/technicians, there is no one to do P.R. So while most might think it's a good idea, we shouldn't expect things from people which is not normally part of their personalities. I was not suggesting the posting of ETAs; like the OP, I'd just like to know there is progress instead of the vacuum of information we get today. We all do things which are not part of our personalities but are part of our responsibilities, be they professional, family, or volunteer responsibilities. Is typing 10-20 words twice or three times a week, and only when there is an issue, that difficult for your average SysAdmin or coder? One update would take about as much effort as one Tweet and less than one typical Facebook post. I guess we'll have to agree to disagree.... ____________
	ID: 1149642 ·

Volunteer tester Send message Joined: 9 Apr 02 Posts: 11987 Credit: 17,971,736 RAC: 59,072	Message 1149698 - Posted: 7 Sep 2011, 13:04:27 UTC - in response to Message 1149642.
	We all do things which are not part of our personalities but are part of our responsibilities, be they professional, family, or volunteer responsibilities. Wanna bet? ;-) I'll also bet that we all rationalize ourselves out of the things we dread doing the most while focusing on the things we enjoy doing as part of our personalities. I think you may be confusing "things we don't like to do as part of our personalities" with "things we must do that we don't like but are part of our responsibilities". Two completely different things. Is typing 10-20 words twice or three times a week, and only when there is an issue, that difficult for your average SysAdmin or coder? One update would take about as much effort as one Tweet and less than one typical Facebook post. It's obviously not about difficulty, so you're approaching it from the wrong perspective. It's about a completely different mindset of the personalities involved. I guess we'll have to agree to disagree.... I don't really see this as an issue that can be agreed to "disagree". You can either accept that the Project Admins are not good with P.R. and never have been, or you can refuse to accept that and keep getting frustrated over a lack updates whilst continuously demanding/requesting them.
	ID: 1149698 ·

RGiskard Send message Joined: 4 May 07 Posts: 28 Credit: 420,963 RAC: 0	Message 1150338 - Posted: 9 Sep 2011, 4:46:15 UTC
	I'm a Senior Programmer analyst. I do Production Support. When there is a problem, my customers, the people in the company that use the computer system, call me. Doing Production Support, you don't know enough to give an update until you find the problem. That is 90% of the work. Fixing the problem is the easy part. While you are tracing the problem, you are totally absorb in your task, its tunnel vision. If you come out of that coma, it will take you an hour to get back into it. When I'm tracing a problem, I take the phone of the hook and route everyone to the 'Help Desk' to create a help ticket. There are 2-3 people, not counting my supervisor, that have a direct line too me. Once I find the problem and code the fix, I will update with an email to the appropriate people. But not until then. Too many people here are concerned about earning credits. Chill, things get fixed and you will get WU's. ____________ Rob
	ID: 1150338 ·

Henry K9 Send message Joined: 14 Aug 11 Posts: 1 Credit: 128,124 RAC: 0	Message 1150911 - Posted: 10 Sep 2011, 19:21:37 UTC
	I have to agree with Rob. It is not the credits that count! ____________ Trying to see a brighter future.
	ID: 1150911 ·

Jason Safoutin Volunteer tester Send message Joined: 8 Sep 05 Posts: 1386 Credit: 200,389 RAC: 0	Message 1151070 - Posted: 11 Sep 2011, 8:19:08 UTC - in response to Message 1150911.
	I have to agree with Rob. It is not the credits that count! I agree 100% I am here for the science, not the points. ____________ "By faith we understand that the universe was formed at God's command, so that what is seen was not made out of what was visible". Hebrews 11.3
	ID: 1151070 ·

alan Send message Joined: 18 Feb 00 Posts: 125 Credit: 311,136 RAC: 411	Message 1154135 - Posted: 20 Sep 2011, 7:06:34 UTC
	Can I suggest that instead of an ETA (which requires some work establishing a route to a fix and estimating the effort) why not post one-line description of the symptoms (what it looks like, not what the problem is, to save having to identify and commit to a fix) and figures for soonest and latest estimated times back in service? This woulde let you get on with solving the problem, while letting us know at least a little bit about what's going on. ____________
	ID: 1154135 ·

Shake Shifter Volunteer tester Send message Joined: 18 Oct 02 Posts: 9 Credit: 2,716,328 RAC: 82	Message 1158340 - Posted: 2 Oct 2011, 19:04:55 UTC
	Currently sitting on 676 completed WU's Fermi and CPU. Haven't been able to upload since the 18th. And was not able to get any scheduler updates between the 18th to the 30th when I got one scheduler request through. Just thought I'd post seeing as I have over 600 completed WU's just sitting on my HD, my guess is that because they've been sitting there for so long without uploading that by the time I am able to they'll all be overdue and invalid and all that computing will have gone to waste... ____________
	ID: 1158340 ·

Bill Walker Send message Joined: 4 Sep 99 Posts: 2861 Credit: 1,778,537 RAC: 219	Message 1158391 - Posted: 2 Oct 2011, 22:50:58 UTC - in response to Message 1158340. Last modified: 2 Oct 2011, 22:51:17 UTC
	You will probably be OK, if your wing person doesn't post before you do. Odds are they are bogged down as well. Read the HE connection problems thread in Number Crunching for a work around that sometimes works from Canada. ____________
	ID: 1158391 ·

Astro-AL Send message Joined: 31 Mar 00 Posts: 17 Credit: 29,287,143 RAC: 38,759	Message 1158932 - Posted: 5 Oct 2011, 3:28:24 UTC
	I post very little, but read a lot of what is going on. I believe it would be fruitful to post a one liner with status and rough estimate until repair is made. Many people are doing it for the science and many are doing it for credits. I do it for both reasons and am somewhat disappointed that there is no word on repair progress. I have 2 of my best CPUs with no work and some nearly out of work. I personally don't wish to crunch for any other Boinc projects. I only want to look for ETs ____________
	ID: 1158932 ·

AReimpell Send message Joined: 20 Oct 99 Posts: 12 Credit: 5,225,984 RAC: 8,712	Message 1158963 - Posted: 5 Oct 2011, 6:45:57 UTC - in response to Message 1158932. Last modified: 5 Oct 2011, 6:47:52 UTC
	I post very little, but read a lot of what is going on. I believe it would be fruitful to post a one liner with status and rough estimate until repair is made. Many people are doing it for the science and many are doing it for credits. I do it for both reasons and am somewhat disappointed that there is no word on repair progress. I have 2 of my best CPUs with no work and some nearly out of work. I personally don't wish to crunch for any other Boinc projects. I only want to look for ETs Message 1157929 - Posted: 1 Oct 2011 \| 16:18:40 UTC By Jeff Cobb: "...I apologize for the the lack of communication recently. Both Matt and Bob have been gone for the past month, and Eric for the past week. That leaves one man on deck. So I'm a bit um.. stretched." Now is the moment for all of us to find and use that hidden last bit of patience, and be merciful with Jeff... We don't want to kill The Last of the Mohicans. AR.
	ID: 1158963 ·

Shake Shifter Volunteer tester Send message Joined: 18 Oct 02 Posts: 9 Credit: 2,716,328 RAC: 82	Message 1159272 - Posted: 6 Oct 2011, 1:41:45 UTC - in response to Message 1158963.
	Now is the moment for all of us to find and use that hidden last bit of patience, and be merciful with Jeff... We don't want to kill The Last of the Mohicans. AR. True enough. I'll mention that when they reset the he servers after the attack I was able to upload and report 733 WU units pretty much instantly. So yay for that, just need some fresh work now. Jeff most of us I'm sure understand that with everyone else gone you have bigger problems than our curiosity. So good luck, and thank you. ____________
	ID: 1159272 ·

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Message boards : Technical News : Drive (Aug 11 2011)