Next contact?? No Uploads (9 days: 20 tasks), no Downloads (2? days), Server Status: ok.


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Questions and Answers : Windows : Next contact?? No Uploads (9 days: 20 tasks), no Downloads (2? days), Server Status: ok.

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Dr. Wolfram Sperber
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Message 1120771 - Posted: 24 Jun 2011, 6:59:36 UTC

While working with another BOINC project w/o problems, no SETI contact is possible here (base Win-7 x64 on planet Earth): Is anybody out there?

24.06.2011 07:47:28||Starting BOINC client version 6.10.58 for windows_x86_64
24.06.2011 07:47:28||log flags: file_xfer, sched_ops, task
24.06.2011 07:47:28||Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
24.06.2011 07:47:28||Running as a daemon
24.06.2011 07:47:28||Data directory: C:\ProgramData\BOINC
24.06.2011 07:47:28||Running under account boinc_master
24.06.2011 07:47:29||Processor: 2 GenuineIntel Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz [Family 6 Model 23 Stepping 10]
24.06.2011 07:47:29||Processor: 6.00 MB cache
24.06.2011 07:47:29||Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 syscall nx lm vmx smx tm2 pbe
24.06.2011 07:47:29||OS: Microsoft Windows 7: Home Premium x64 Edition, Service Pack 1, (06.01.7601.00)
24.06.2011 07:47:29||Memory: 4.00 GB physical, 8.00 GB virtual
24.06.2011 07:47:29||Disk: 23.79 GB total, 1.86 GB free
24.06.2011 07:47:29||Local time is UTC +2 hours
24.06.2011 07:47:29||No usable GPUs found
24.06.2011 07:47:30|SETI@home|URL http://setiathome.berkeley.edu/; Computer ID 5155075; resource share 250
24.06.2011 07:47:30|PrimeGrid|URL http://www.primegrid.com/; Computer ID 143983; resource share 50
24.06.2011 07:47:30|PrimeGrid|General prefs: from PrimeGrid (last modified 25-Oct-2010 14:52:54)
24.06.2011 07:47:30|PrimeGrid|Computer location: home
24.06.2011 07:47:30|PrimeGrid|General prefs: no separate prefs for home; using your defaults
24.06.2011 07:47:30||Reading preferences override file
24.06.2011 07:47:30||Preferences:
24.06.2011 07:47:30|| max memory usage when active: 2866.54MB
24.06.2011 07:47:30|| max memory usage when idle: 3890.30MB
24.06.2011 07:47:30|| max disk usage: 0.20GB
24.06.2011 07:47:30|| don't use GPU while active
24.06.2011 07:47:30|| (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
24.06.2011 07:47:30||Not using a proxy
24.06.2011 07:47:34|SETI@home|Started upload of 13dc10ab.15670.5954.15.10.10_1_0
24.06.2011 07:47:34|SETI@home|Started upload of 23mr11ab.31326.10443.12.10.8_1_0
24.06.2011 07:47:35|PrimeGrid|Restarting task pps_llr_92013382_0 using llrPPS version 609
24.06.2011 07:47:35|PrimeGrid|Starting pps_llr_92013384_0
24.06.2011 07:47:35|PrimeGrid|Starting task pps_llr_92013384_0 using llrPPS version 609
24.06.2011 07:47:58||Project communication failed: attempting access to reference site
24.06.2011 07:47:58|SETI@home|Temporarily failed upload of 13dc10ab.15670.5954.15.10.10_1_0: connect() failed
24.06.2011 07:47:58|SETI@home|Backing off 2 hr 44 min 29 sec on upload of 13dc10ab.15670.5954.15.10.10_1_0
24.06.2011 07:47:58|SETI@home|Temporarily failed upload of 23mr11ab.31326.10443.12.10.8_1_0: connect() failed
24.06.2011 07:47:58|SETI@home|Backing off 2 hr 49 min 44 sec on upload of 23mr11ab.31326.10443.12.10.8_1_0
24.06.2011 07:47:58|SETI@home|Started upload of 13dc10ab.15670.24062.15.10.123_1_0
24.06.2011 07:47:58|SETI@home|Started upload of 23mr11ab.1951.14533.14.10.158_0_0
24.06.2011 07:48:02||Internet access OK - project servers may be temporarily down.
24.06.2011 07:48:22||Project communication failed: attempting access to reference site
24.06.2011 07:48:22|SETI@home|Temporarily failed upload of 13dc10ab.15670.24062.15.10.123_1_0: connect() failed
24.06.2011 07:48:22|SETI@home|Backing off 3 hr 58 min 56 sec on upload of 13dc10ab.15670.24062.15.10.123_1_0
24.06.2011 07:48:23||Internet access OK - project servers may be temporarily down.
...
and so on.

____________
<a href="http://allprojectstats.com/showuser.php?id=622594"><img src="http://allprojectstats.com/su622594n3-2a12-1-0.png" border=0>

OzzFan
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Message 1120776 - Posted: 24 Jun 2011, 7:15:57 UTC - in response to Message 1120771.

Yep:

6/24/2011 1:16:53 AM | SETI@home | Computation for task 24ap11ac.30431.10040.15.10.130_0 finished
6/24/2011 1:16:53 AM | SETI@home | Starting 24ap11ac.30431.10040.15.10.129_1
6/24/2011 1:16:53 AM | SETI@home | Starting task 24ap11ac.30431.10040.15.10.129_1 using setiathome_enhanced version 610
6/24/2011 1:16:55 AM | SETI@home | Started upload of 24ap11ac.30431.10040.15.10.130_0_0
6/24/2011 1:16:59 AM | SETI@home | Finished upload of 24ap11ac.30431.10040.15.10.130_0_0
6/24/2011 1:32:52 AM | SETI@home | Computation for task 24ap11ac.30431.10040.15.10.129_1 finished
6/24/2011 1:32:52 AM | SETI@home | Starting 24ap11ac.30431.10040.15.10.126_0
6/24/2011 1:32:52 AM | SETI@home | Starting task 24ap11ac.30431.10040.15.10.126_0 using setiathome_enhanced version 610
6/24/2011 1:32:54 AM | SETI@home | Started upload of 24ap11ac.30431.10040.15.10.129_1_0
6/24/2011 1:32:57 AM | SETI@home | Finished upload of 24ap11ac.30431.10040.15.10.129_1_0
6/24/2011 1:48:55 AM | SETI@home | Computation for task 24ap11ac.30431.10040.15.10.126_0 finished
6/24/2011 1:48:55 AM | SETI@home | Starting 24ap11ac.30431.10040.15.10.125_0
6/24/2011 1:48:55 AM | SETI@home | Starting task 24ap11ac.30431.10040.15.10.125_0 using setiathome_enhanced version 610
6/24/2011 1:48:57 AM | SETI@home | Started upload of 24ap11ac.30431.10040.15.10.126_0_0
6/24/2011 1:48:59 AM | SETI@home | Finished upload of 24ap11ac.30431.10040.15.10.126_0_0
6/24/2011 1:48:55 AM | SETI@home | Computation for task 24ap11ac.30431.10040.15.10.126_0 finished
6/24/2011 1:48:55 AM | SETI@home | Starting 24ap11ac.30431.10040.15.10.125_0
6/24/2011 1:48:55 AM | SETI@home | Starting task 24ap11ac.30431.10040.15.10.125_0 using setiathome_enhanced version 610
6/24/2011 1:48:57 AM | SETI@home | Started upload of 24ap11ac.30431.10040.15.10.126_0_0
6/24/2011 1:48:59 AM | SETI@home | Finished upload of 24ap11ac.30431.10040.15.10.126_0_0
6/24/2011 2:01:55 AM | SETI@home | Sending scheduler request: To fetch work.
6/24/2011 2:01:55 AM | SETI@home | Reporting 8 completed tasks, requesting new tasks for CPU
6/24/2011 2:01:58 AM | SETI@home | Scheduler request completed: got 1 new tasks
6/24/2011 2:02:00 AM | SETI@home | Started download of 27fe11ag.10105.16836.13.10.246.vlar
6/24/2011 2:02:03 AM | SETI@home | Finished download of 27fe11ag.10105.16836.13.10.246.vlar
6/24/2011 2:04:45 AM | SETI@home | Computation for task 24ap11ac.30431.10040.15.10.125_0 finished
6/24/2011 2:04:45 AM | SETI@home | Starting 24ap11ac.30431.10040.15.10.124_0
6/24/2011 2:04:45 AM | SETI@home | Starting task 24ap11ac.30431.10040.15.10.124_0 using setiathome_enhanced version 610
6/24/2011 2:04:47 AM | SETI@home | Started upload of 24ap11ac.30431.10040.15.10.125_0_0
6/24/2011 2:04:49 AM | SETI@home | Finished upload of 24ap11ac.30431.10040.15.10.125_0_0


Working just fine here. There does seem to be some routing problems somewhere in Hurricane Electric's systems that is preventing a portion of users from contacting the SETI servers in Berkeley. Hurricane Electric is SETI@Home's private internet provider. This is nothing SETI can fix, nor is there something wrong with your client or computer.

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Message 1121154 - Posted: 24 Jun 2011, 21:28:12 UTC - in response to Message 1120771.

Same problem here, haven't been able to upload or get new WU's in about a WEEK!
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Message 1121177 - Posted: 24 Jun 2011, 21:56:47 UTC - in response to Message 1121154.

My same answer applies to you. There is nothing wrong with your connection and this is nothing in SETI's hands. Dr. Eric Korpela has been made aware of the problem and I'm sure someone will be contacting Hurricane Electric to bring it to their attention.

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Message 1121181 - Posted: 24 Jun 2011, 22:04:37 UTC - in response to Message 1121177.

Sure seems like they would put something about it in the "News", though.
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Message 1121234 - Posted: 25 Jun 2011, 0:10:09 UTC - in response to Message 1121181.

There's only 5 part-time guys in the lab, and I think they were only recently made aware of it. By the time it is fixed it will be a non-issue and old news.

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Message 1121976 - Posted: 27 Jun 2011, 13:39:55 UTC

It doesn't seem to be getting fixed here...
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Message 1121982 - Posted: 27 Jun 2011, 14:09:56 UTC - in response to Message 1121976.

6/27/2011 8:05:56 AM | SETI@home | update requested by user
6/27/2011 8:06:01 AM | SETI@home | Sending scheduler request: Requested by user.
6/27/2011 8:06:01 AM | SETI@home | Requesting new tasks for CPU and ATI GPU
6/27/2011 8:06:23 AM | SETI@home | Scheduler request failed: Couldn't connect to server
6/27/2011 8:06:36 AM | | Project communication failed: attempting access to reference site
6/27/2011 8:06:37 AM | | Internet access OK - project servers may be temporarily down.

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Message 1122016 - Posted: 27 Jun 2011, 15:31:43 UTC - in response to Message 1121976.

In fairness we did just have a weekend. Hopefully someone at the lab will have a chance to contact Hurricane Electric about this problem today. It's only 8:30AM right now, so they probably have at least another half an hour before they even get in the lab and get their day started.

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Message 1122116 - Posted: 27 Jun 2011, 19:06:51 UTC

Please see http://setiathome.berkeley.edu/forum_thread.php?id=64652, where Matt Lebofsky (Project administrator, Project developer, Project scientist) is asking some questions and would like to get some answers.

If you have zero or close to zero RAC (at least not 1 or above) you will not be able to post in the Number Crunching forums where this thread resides. It's probably better then to post that information here, so someone else with RAC > 1 can copy it to that thread (with a link to where it's to be found).

Copying the actual post by Matt for clarity and ease.

Matt Lebofsky wrote:
Hey all - I'm trying to characterize this current problem where some users are unable to reach any of our servers through Hurricane Electric. If possible please answer in this thread the following questions (feel free to leave out anything you want to keep private, or don't understand):

1. Are you able to reach ANY of the upload, download, or scheduling servers?
2. When did you start having this problem?
3. What is your ISP?
4. What is your geographic location?
5. What happens when you ping 208.68.240.13? 208.68.240.16? 208.68.240.18? 208.68.240.20?
6. How about traceroutes of the above four addresses?
7. Or nslookups of the above four addresses?

Or if you know what the exact problem is (or if there isn't really a single problem but a set of problems) that would be useful, too.

Thanks!

- Matt


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Message 1122395 - Posted: 28 Jun 2011, 7:54:28 UTC - in response to Message 1122116.

1. Are you able to reach ANY of the upload, download, or scheduling servers?
No

2. When did you start having this problem?
> 1 week

3. What is your ISP?
Telefonica Germany/Alice/Hansenet

4. What is your geographic location?
Germany

5. What happens when you ping 208.68.240.13? 208.68.240.16? 208.68.240.18? 208.68.240.20?
"Zeit├╝berschreitung der Anforderung" / "Request Times Out."

6. How about traceroutes of the above four addresses?
Trace : 208.68.240.13
------------------------------------------------
local -> IP= 192.168.1.100 RESERVED
TTL= 1 IP= 192.168.1.1 0 ms RESERVED
TTL= 2 IP= 213.191.89.38 23 ms GERMANY
TTL= 3 IP= 62.109.112.29 17 ms GERMANY
TTL= 4 TimedOut
TTL= 5 IP= 62.109.69.30 25 ms GERMANY
TTL= 6 TimedOut
TTL= 7 IP= 80.81.192.172 22 ms GERMANY
TTL= 8 IP= 72.52.92.89 35 ms UNITED STATES
TTL= 9 IP= 184.105.213.90 36 ms
TTL= 10 IP= 184.105.213.93 112 ms
TTL= 11 IP= 184.105.213.177 184 ms
TTL= 12 TimedOut
TTL= 13 TimedOut
TTL= 14 TimedOut
ICMP Errors

Trace : 208.68.240.16
------------------------------------------------
local -> IP= 192.168.1.100 RESERVED
TTL= 1 IP= 192.168.1.1 0 ms RESERVED
TTL= 2 IP= 213.191.89.38 16 ms GERMANY
TTL= 3 IP= 62.109.112.61 19 ms GERMANY
TTL= 4 TimedOut
TTL= 5 IP= 62.109.69.2 22 ms GERMANY
TTL= 6 TimedOut
TTL= 7 IP= 80.81.192.172 23 ms GERMANY
TTL= 8 IP= 72.52.92.89 36 ms UNITED STATES
TTL= 9 IP= 184.105.213.90 38 ms
TTL= 10 IP= 184.105.213.93 113 ms
TTL= 11 IP= 72.52.92.29 197 ms UNITED STATES
TTL= 12 TimedOut
TTL= 13 TimedOut
TTL= 14 TimedOut
ICMP Errors

Trace : 208.68.240.18
------------------------------------------------
local -> IP= 192.168.1.100 RESERVED
TTL= 1 IP= 192.168.1.1 0 ms RESERVED
TTL= 2 IP= 213.191.89.38 16 ms GERMANY
TTL= 3 IP= 62.109.112.62 18 ms GERMANY
TTL= 4 TimedOut
TTL= 5 IP= 62.109.69.6 23 ms GERMANY
TTL= 6 TimedOut
TTL= 7 IP= 80.81.192.172 25 ms GERMANY
TTL= 8 IP= 72.52.92.89 35 ms UNITED STATES
TTL= 9 IP= 184.105.213.90 38 ms
TTL= 10 IP= 184.105.213.93 122 ms
TTL= 11 IP= 184.105.213.177 191 ms
TTL= 12 TimedOut
TTL= 13 TimedOut
TTL= 14 TimedOut
ICMP Errors

Trace : 208.68.240.20
------------------------------------------------
local -> IP= 192.168.1.100 RESERVED
TTL= 1 IP= 192.168.1.1 0 ms RESERVED
TTL= 2 IP= 213.191.89.38 16 ms GERMANY
TTL= 3 IP= 62.109.112.61 18 ms GERMANY
TTL= 4 TimedOut
TTL= 5 IP= 62.109.69.30 22 ms GERMANY
TTL= 6 TimedOut
TTL= 7 IP= 80.81.192.172 25 ms GERMANY
TTL= 8 IP= 72.52.92.89 35 ms UNITED STATES
TTL= 9 IP= 184.105.213.90 37 ms
TTL= 10 IP= 184.105.213.93 113 ms
TTL= 11 IP= 184.105.213.177 185 ms
TTL= 12 TimedOut
TTL= 13 TimedOut
TTL= 14 TimedOut
ICMP Errors

7. Or nslookups of the above four addresses?
---
____________

Questions and Answers : Windows : Next contact?? No Uploads (9 days: 20 tasks), no Downloads (2? days), Server Status: ok.

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