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Cannot access my old e-mail address(Account)
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Author | Message |
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Eric Send message Joined: 14 Jun 11 Posts: 1 Credit: 9,692 RAC: 0 |
Ive been offline from SETI for 2 years but would like to get back into my old account. Problem is I have none of the old computers I was using and I no longer have access to the e-mail I regeistered with. How do access that account? I can still "see" my old profile. |
Gundolf Jahn Send message Joined: 19 Sep 00 Posts: 3184 Credit: 446,358 RAC: 0 |
Do you still know the old email address and your password? The email account doesn't need to be functional for you to log into your SETI account. Just change the email address to the actual one after logging in (http://setiathome.berkeley.edu/edit_email_form.php). Gruß, Gundolf |
Anatoliy Trifonov Send message Joined: 24 Jun 11 Posts: 2 Credit: 0 RAC: 0 |
Hello SETI, Today I decide to add one more computer to SETI@Home. And I got surprise!! My account disappear. I try several times to logging but not success. I try to recover the password but system show me the message "There is no user with email address XXXXXXX@yahoo.com. Try reentering your email address." So decide to create new account with old user name and password and every thing go good with creation on new account. So I little bit confuse how my old computers working with my disappeared account and the options to create new account with old user name and password? Is possible to recover my old account or to connect my curent credits with my new account? Best regards Anatoliy |
Gundolf Jahn Send message Joined: 19 Sep 00 Posts: 3184 Credit: 446,358 RAC: 0 |
Did you try the "forgot password" link on the log on screen? Under paragraph 2), there is listed a log-on method using the "authenticator". That should work for you, since you still have computers attached to the SETI@home project. Gruß, Gundolf |
Anatoliy Trifonov Send message Joined: 24 Jun 11 Posts: 2 Credit: 0 RAC: 0 |
I did not sill looking for this files. I am with Windows 7 64-bit. |
Gundolf Jahn Send message Joined: 19 Sep 00 Posts: 3184 Credit: 446,358 RAC: 0 |
The directory where you can find the account_setiathome.berkeley.edu.xml file might be hidden by windows. So, make sure to let the windows explorer show hidden files and directories when looking for it. Gruß, Gundolf |
Anatoliy Trifonov Send message Joined: 8 Jun 04 Posts: 1 Credit: 9,156,914 RAC: 2 |
I found the file and extract the data. Thank you for help Anatoliy |
Bob DeWoody Send message Joined: 9 May 10 Posts: 3387 Credit: 4,182,900 RAC: 10 |
I have been back with BOINC with a new account since the middle of last year. At that time I was unable to connect to my old account which I started back in 1999. I would sure like to have all those credits merged to my current account. I have a feeling I'm the only Robert DeWoody from central Florida that has been a member that long. Bob DeWoody My motto: Never do today what you can put off until tomorrow as it may not be required. This no longer applies in light of current events. |
Gundolf Jahn Send message Joined: 19 Sep 00 Posts: 3184 Credit: 446,358 RAC: 0 |
And what exactly are you asking for? ;-) Did you try the For SETI@home Classic participants link on the SETI@home homepage? Gruß, Gundolf Computer sind nicht alles im Leben. (Kleiner Scherz) SETI@home classic workunits 3,758 SETI@home classic CPU time 66,520 hours |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
Bob, I [url]http://setiathome.berkeley.edu/forum_thread.php?id=64300&nowrap=true#1132549]mentioned a solution over in the Cafe[/url]. |
Bob DeWoody Send message Joined: 9 May 10 Posts: 3387 Credit: 4,182,900 RAC: 10 |
I can't transfer my old account's credits because according to BOINC my old account is still active I can't get into my old account to de-activate it because I don't have the password I can't get the password because my old e-mail address is no longer active. Bob DeWoody My motto: Never do today what you can put off until tomorrow as it may not be required. This no longer applies in light of current events. |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
I can't transfer my old account's credits because according to BOINC my old account is still active None of the old Classic accounts are still "active". If that's the message you receive, then your Classic account was likely already linked to a newer BOINC-SETI account, which would explain why it says it's active (all BOINC-SETI accounts are considered active). So at this point you would have to try to remember which email address you used to sign up with BOINC-SETI originally, as that one likely has your original Classic account linked to it. [Edit] Is there any chance you created a different BOINC account under a different handle or pseudonym? |
Gundolf Jahn Send message Joined: 19 Sep 00 Posts: 3184 Credit: 446,358 RAC: 0 |
Bob, I mentioned a solution over in the Cafe. Replaced "]" with "=" ;-) Just in case someone wonders about the linked thread (and wants to wander there). Gruß, Gundolf |
BilBg Send message Joined: 27 May 07 Posts: 3720 Credit: 9,385,827 RAC: 0 |
I can't get the password because my old e-mail address is no longer active. What happens when you enter your "old e-mail address (which) is no longer active" in this form?: http://setiathome.berkeley.edu/sah_classic_link.php What message do you get? (copy the message here (without the actual email part)) Â - ALF - "Find out what you don't do well ..... then don't do it!" :) Â |
Bob DeWoody Send message Joined: 9 May 10 Posts: 3387 Credit: 4,182,900 RAC: 10 |
I can't get the password because my old e-mail address is no longer active. I had a Boinc account at my old e-mail address with Brighthouse. When I moved and switched to Comcast I couldn't access my old account so I started a new one with my comcast e-mail. All of my previous e-mail accounts were set up as Modlerbob@....... Bob DeWoody My motto: Never do today what you can put off until tomorrow as it may not be required. This no longer applies in light of current events. |
OzzFan Send message Joined: 9 Apr 02 Posts: 15691 Credit: 84,761,841 RAC: 28 |
I had a Boinc account at my old e-mail address with Brighthouse. When I moved and switched to Comcast I couldn't access my old account so I started a new one with my comcast e-mail. All of my previous e-mail accounts were set up as Modlerbob@....... Many people make this same mistake. They think that if they switch email addresses, that all accounts tied to that email address won't work. Most places that use your email address to identify your account only use that for communications. They don't actually validate the email address every time you log in. What you should have done was log into your old BOINC account with your old email and password, then go into your account and change the email to the new one. Remember that even if your email doesn't work or is cancelled, you can still log into your accounts that are tied to that email so long as you remember the password. |
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