I have an old account from 1999 that I cannot access because I forgot the password and also the password to the old email account I signed up with. I do not have the computer either. I registered for a new account when I purchased my current computer and I'm wondering if there is any way to connect the accounts and claim my seti@home classic work unit credit to my current account.

I found the page to enter the information but when I do it will not load.

1999 would be a Classic account, and you can attach it to a BOINC account (only once, then it cannot be moved). There are instructions on the link Classic Users on the S@H home page.

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BOINC WIKI

But the link "Claim your SETI@home Classic workunits":
http://setiathome.berkeley.edu/sah_classic_link.php

do not work for many months - meaning that anything you type in the box leads to blank/empty/no-source page, e.g.:
http://setiathome.berkeley.edu/sah_classic_link.php?addr=yyyyyyzzzXXXX%40abv.bg

I'm not familiar with PHP but maybe there is no variable with name addr in sah_classic_link.php


In the last months I have posted several times about this malfunction in different threads but this "Claim ..." page still do not work.

Am I supposed to start a new thread in "Questions and Answers : Web site"?


P.S.
This page also do not work:
http://setiathome.berkeley.edu/sah_email_form.php

Anything you type in any box gives:
"Remote server or file not found"
(for http://setiathome.berkeley.edu/sah_email_action.php?.....)

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- ALF - "Find out what you don't do well ..... then don't do it!" :)
 

That link just leads to a blank page.

I get pages from both. though my account is already linked

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In a rich man's house there is no place to spit but his face.
Diogenes Of Sinope

Following the advice from John McLeod VII I sent letter to David Anderson about "Problems in pages for SETI@home Classic participants"
(on 2011.05.22 08:02:06 EEST = On 21-May-2011 9:02 PM Berkeley time)

I received letter from David Anderson that the problems are fixed now.

(Dated: 2011.05.22 19:15:48 EEST)


The first link is now OK


But the second link still do not work (meaning that anything you type in the boxes leads to error):
http://setiathome.berkeley.edu/sah_email_form.php

Anything you type in any box gives:
"Remote server or file not found" (the wording is from Opera 11)
(for http://setiathome.berkeley.edu/sah_email_action.php?.....)

In Firefox 4 this gives blank/empty/no-source page.
In Internet Explorer 8 - "The website cannot display the page"
In SRWare Iron 11 - "Server error, HTTP Error 500 (Internal Server Error)"
In Google Chrome 7 - blank/empty page.


I sent another letter.

---

 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 

I see both links just fine. You might consider clearing your cache or running cCleaner to get rid of old cookies.

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In a rich man's house there is no place to spit but his face.
Diogenes Of Sinope

I see both links just fine. You might consider clearing your cache or running cCleaner to get rid of old cookies.

No, I don't need to clear the browser cache nor to run CCleaner (which I use).

As I said: "I sent another letter":
"
The first link is now OK

But the second link still do not work (try to type anything in the boxes):
http://setiathome.berkeley.edu/sah_email_form.php

(The problem is in the file sah_email_action.php)
"

... and only an hour later (and 11 minutes before your post) I received:
"
Fixed (I hope).
-- David
"

Both your attempts to check were after the fixes.
And the problem from the beginning was NOT to "see both links" but to use the pages.


Now the first box of the second link works:
http://setiathome.berkeley.edu/sah_email_form.php

But all other boxes/buttons analyze and use only the info supplied in the first box.

---

 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 

Actually no. I've not had 1 problem with the pages mentioned. Perhaps he's fixed something for you but I don't think this was a general problem

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In a rich man's house there is no place to spit but his face.
Diogenes Of Sinope

Not fixed for me! - I don't need those links as I don't have Classic account.

The complain "the pages (NOT links) do not work" was posted by many people in different threads in the last 6-8 months!

I only confirmed this by filling some fake info in the boxes and see the results.
(using many browsers, also on different computers and different Windows versions)

As numerous times was described - instead of:
"No SETI@home Classic account with email sjkcdkiulyu5t5et@gmail.com was found"
or
"Must supply an email address"
or
"Not a valid e-mail address."
or
"No Classic account exists with the e-mail address: wefewrkkrlegrlke@rfgerfger.ccc"

... you, I and everybody were "supplied" with Empty page/Server error!


What and when did you test?
(it is fixed since 1-2 days, what did you did on those pages to confirm they work (as you say) at least 3 days ago?)

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- ALF - "Find out what you don't do well ..... then don't do it!" :)
 

Further letter exchange with David Anderson:

I send:
"
Now the first box in the page works:
http://setiathome.berkeley.edu/sah_email_form.php

But all other boxes/buttons analyze and use only the info supplied in the first (top) box and give:
"Must supply an email address"

(I'm not sure you need to fix this as it is easier to use
"Claim your SETI@home Classic workunits":
http://setiathome.berkeley.edu/sah_classic_link.php

which is the only one given here:
http://setiathome.berkeley.edu/sah_classic.php
(linked from Home page as: "Special instructions: For SETI@home Classic participants")

I don't even remember where did I get the link:
http://setiathome.berkeley.edu/sah_email_form.php

Probably some guy in the forum posted it with complain "not working".
)
"

The reply from David Anderson:
"
You're right - that page is not linked to from anywhere.
I changed it to link to the newer page.
-- David
"

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- ALF - "Find out what you don't do well ..... then don't do it!" :)