Seti@home Windows 7 64Bit crashing

Questions and Answers : Windows : Seti@home Windows 7 64Bit crashing
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Madiguk

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Message 1092794 - Posted: 2 Apr 2011, 22:39:16 UTC

Hi sorry for making another post if there is one allready up.

I had to unistall bionc program as everytime i tried to run seti@home it kept crashing my computer and had to press the restart button, I though it would of been a normaly crash but it kept crashing, Does anyone know of any problems with Windows 7 64Bit I have all the updates etc
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Message 1092868 - Posted: 3 Apr 2011, 2:28:27 UTC - in response to Message 1092794.  

Nope. I have several Windows 7 64bit machines crunching and have no problems.


Crunching pushes your hardware to the max, so if your system is crashing, it means there's a weakness in your hardware that should probably be looked into (since any other piece of software will do the same if it too stresses your hardware enough).


You can start with the simple of getting rid of any dust inside your computer case. Use some canned air for this.


If the problem still isn't taken care of, check your temperatures. Hardware running full bore can create a lot of heat, and heat is the natural enemy of electronics. If there's too much heat, it means you have insufficient cooling and should look into optimizing your airflow.


If your temps aren't running high, then it can be out of date drivers, or poorly written drivers. Make sure your system is up-to-date and that the drivers are considered stable.


If none of that is the problem, you may have some failing hardware. This can range from your CPU, to your RAM, to your Power Supply Unit (PSU). The CPU rarely ever dies, but RAM chips are known to fail prematurely in sub-optimal conditions, and the same goes for your PSU. You can run a CPU-stress testing program and/or a RAM stress testing program. If either program shows errors, you have a problem. If neither shows you have errors, then it is more than likely your Power Supply.

Post more questions here if you need to ask for help.


(Sorry, but I don't like emailing people because that means they get my email address in the return address field, and since I don't know who you or anyone else here are, I prefer not to let people have that private information.

Technically, you should never post your email publicly because there are programmed bots that search the web for anything that resembles email addresses and adds them to spam lists. Posting your email publicly is just asking for spam.)
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Message 1092871 - Posted: 3 Apr 2011, 2:42:14 UTC

A few questions.

1) Does your Graphics card do SETI (or any other project) calculations?\
2) Do you run the BOINC screen saver?
3) Does it happen when you are recovering from the screen saver?
4) Is it a laptop?
5) When was the last time you cleaned the dust out?


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Message 1092897 - Posted: 3 Apr 2011, 5:11:12 UTC - in response to Message 1092871.  

it looks like he's got a 6XXX series but doesnt have it set up to run WU's


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Madiguk

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Message 1092973 - Posted: 3 Apr 2011, 14:37:23 UTC - in response to Message 1092897.  

it looks like he's got a 6XXX series but doesnt have it set up to run WU's



Yeah 6800 lol :),
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Message 1093071 - Posted: 3 Apr 2011, 20:42:33 UTC - in response to Message 1092973.  

I too am running win 7 X64 version without problems. Check your system temperatures, turn off screen savers, etc. Just so you know system crashes in windoze 7 are FAR from "normal". Bad programming now tends to just end that program.

I see you downloaded several units, one shows abandoned. Any further progress ?
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Madiguk

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Message 1093098 - Posted: 3 Apr 2011, 21:21:41 UTC

Yeah the units i downloaded are the ones that it no doubt downloaded before it crashed the program never even gave my computer time to boot up before it crashed lol,

for the replies before i never had the screensaver running etc,

im just gona give up ill stick to folding@home :)
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Message 1093210 - Posted: 4 Apr 2011, 3:33:43 UTC - in response to Message 1093098.  

Not interested in finding out the problem and making it work?
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Message 1098207 - Posted: 16 Apr 2011, 22:11:46 UTC

I can not run Boinc in Win 7 64bit. I have tried everything. Turning off the screensaver. Turning on the ports. I keep getting the communication error.
I have an AMD Quad 945 6 gig ram with a rather poor video card Nividea 315 (has cuda), but it just stops at the communication error pop up window. Win 7 is updated, the vidoe card is updated. Any suggestions?
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Message 1098230 - Posted: 16 Apr 2011, 23:02:17 UTC - in response to Message 1098207.  

What's the path to your BOINC program directory?

Did you install the 32- or 64bit version?

Why do you hide your computer(s)?

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)

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Message 1098293 - Posted: 17 Apr 2011, 2:55:18 UTC - in response to Message 1098207.  

I can not run Boinc in Win 7 64bit. I have tried everything. Turning off the screensaver. Turning on the ports. I keep getting the communication error. Any suggestions?


What ports have you tried opening? Or, what firewall program do you use, if any?

There are two parts to BOINC: BOINC Manager, the graphical user interface, and the BOINC Core Client. BOINC Manager is simply a graphical front end that allows the user to interact with the BOINC Core Client, and it does so through TCP port 31416. This is actually local TCP traffic that can appear as internet traffic (most firewalls assume that any TCP/IP traffic is internet bound).


There's also the possibility that you have so many workunits downloaded that TCP port 31416 is sending a Denial of Service to the BOINC Core Client. There's a way to reduce the load by only showing active tasks if need be. But something tells me this isn't your problem, though I certainly don't know because you have your computers hidden.
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Message 1098566 - Posted: 18 Apr 2011, 1:02:42 UTC

Every time i boot my windows 7 I get the message " component 'FLASHTRAY.OCX'or one of it's dependencies not correctly registered: a file missing or invalid.
Seti runs well but would like to fix it. Tried reinstalling BOINC.
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Message 1098585 - Posted: 18 Apr 2011, 2:57:56 UTC - in response to Message 1098566.  

I'm not aware of FLASHTRAY.OCX being a part of BOINC. It sounds more like an file for Adobe Flash if it was recently upgraded. You may want to start with that.
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Message 1098599 - Posted: 18 Apr 2011, 3:30:15 UTC

Thanks for responses.
Ok, I am running WIN 7 64 bit and attempting to run Boinc 64bit Version .60,
I have opened ports 80, 31416, and 443.
I have put in the port overrides for the various boinc components.
Using the Windows firewall, which I can shut down as I am behind a router. I did shut down Windows firewall, but it made no difference.
Even if I made the computers visible, you would not see that computer as I uninstalled boinc since it wasn't working. I would love to put it in service. This would put a 3rd quad core onto the project.
Used the default path for the Boinc subdirectory.
Would the 32 bit Boinc work on Win 7 64bit? (If so, what is the version number? I would run that till I could figure out this 64bit issue.)
Reading a lot of forums leads me to believe I am not the only one having this problem.
I did not have many tasks loaded in, as it seems to work for a few minutes after installing, then the communication issue brings everything to a halt.
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Message 1098602 - Posted: 18 Apr 2011, 4:09:50 UTC - in response to Message 1098599.  

Can you get a screen capture of the error that keeps popping up? Do you know how to post images on a web-hosting site and link them here?

Also, if the computer was successfully added to the project, it would still show up in your account, even if it never gets any work.

And don't believe that because you read all the complaints that it is somehow indicative of a major problem. If BOINC didn't work on 64bit, then why does it work on nearly all of my machines, and the machines I've built for my previous company? My machines can be seen here.

You can try the 32bit version if you'd like. It has the same version number as the 64bit one and can be found here.
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Message 1098609 - Posted: 18 Apr 2011, 4:29:49 UTC - in response to Message 1098599.  

Thanks for responses.
Ok, I am running WIN 7 64 bit and attempting to run Boinc 64bit Version .60,
I have opened ports 80, 31416, and 443.
I have put in the port overrides for the various boinc components.
Using the Windows firewall, which I can shut down as I am behind a router. I did shut down Windows firewall, but it made no difference.
Even if I made the computers visible, you would not see that computer as I uninstalled boinc since it wasn't working. I would love to put it in service. This would put a 3rd quad core onto the project.
Used the default path for the Boinc subdirectory.
Would the 32 bit Boinc work on Win 7 64bit? (If so, what is the version number? I would run that till I could figure out this 64bit issue.)
Reading a lot of forums leads me to believe I am not the only one having this problem.
I did not have many tasks loaded in, as it seems to work for a few minutes after installing, then the communication issue brings everything to a halt.

80 and 443 only need to be opened outbound. 31416 needs to be opened both directions for either the local host only, or for the LAN.

You could try the 32 bit version, but it might only download 32 bit applications, and it might not work at all.

The version number is the same, but the file name for the installer is different. Try clicking on the all versions button on the download page.


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Message 1098626 - Posted: 18 Apr 2011, 4:55:51 UTC - in response to Message 1098599.  

Used the default path for the Boinc subdirectory.

The default for 64bit or for 32bit installations? It sometimes ends up in the wrong one, that's why I asked.

Gruß,
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Message 1098681 - Posted: 18 Apr 2011, 10:44:26 UTC - in response to Message 1098599.  
Last modified: 18 Apr 2011, 11:02:42 UTC

Even if I made the computers visible, you would not see that computer as I uninstalled BOINC since it wasn't working.


We can NOT see your real computers - we can see only a few details from the last contact with the server.
Also we can't see all the info you see (e.g. we can't see your IP address)

Look at my computers:
http://setiathome.berkeley.edu/hosts_user.php?userid=8647488

(and I see you already made your computers visible)

I think you talk about this computer:
http://setiathome.berkeley.edu/show_host_detail.php?hostid=5880500

It shows Valid tasks so it is working OK:
http://setiathome.berkeley.edu/results.php?hostid=5880500&offset=0&show_names=0&state=3&appid=

And it never made Invalid or Error tasks:
("Consecutive valid tasks" == "Number of tasks completed")
http://setiathome.berkeley.edu/host_app_versions.php?hostid=5880500


Only boinc.exe running is needed for the work to be done.
- boincmgr.exe is used only for you to see and control what boinc.exe is doing.

Do you still have problems with the (internal, in-the-computer) communication
between boincmgr.exe and boinc.exe ?


 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Message 1098826 - Posted: 18 Apr 2011, 22:07:47 UTC

Thanks for the help, I appreciate it.
I was encouraged to give it a try again last night. As so far, so good. It "appears" to be running smoothly. I had shut it down for a week, and in the mean time, applied quite a few Windows updates. I don't know if the updates did the trick, or a complete reboot after trying several of the changes was the answer. This machine runs 24/7/365 so reboots are not common. All I really care is that it works. So far.
Thanks again for the support.
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Message 1098830 - Posted: 18 Apr 2011, 22:16:58 UTC

BilBg,
That was an interesting link showing completed units. I did see some units finish at that point. The communication with the host seemed to be the issue whereby it was not communicating, or leading me to believe it was not communicating back to the host completed units and requests for more units. As of now, I think it is working just fine. Perhaps I worded this help request the wrong way, the .60 Boinc app was/is working (and not crashing), but there appeared to be a communication breakdown with Seti@home (and not the normal Tuesday outage). Sorry for misdirection.
If I'm gonna keep the computer running 24/7, I'm gonna make it work on something productive other than sucking up electricity.
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Questions and Answers : Windows : Seti@home Windows 7 64Bit crashing


 
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