BOINC disconnects my Netgear router ?


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Questions and Answers : Windows : BOINC disconnects my Netgear router ?

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Message 1087102 - Posted: 14 Mar 2011, 20:23:15 UTC

Not done seti for some time, so i thought ill get back into it,
Downloaded Boinc etc bla bla bla..ok everytime i start it, my router disconnects and i have to reset it WTF.. am i doing somthing wrong? any help would be great.

Windows 7..
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Message 1087156 - Posted: 14 Mar 2011, 22:43:52 UTC

OK, that is weird.
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Message 1087162 - Posted: 14 Mar 2011, 22:51:51 UTC

yep, really p@ssing me off, was hopeing to do a few units :(
iv been trying now for hours but still cant get it to work..
everytime i update the seti project it disconnects me from the internet. strange?

if anyone can help please do so..

this is what messages i get...

14/03/2011 22:47:50 SETI@home resumed by user
14/03/2011 22:47:51 SETI@home update requested by user
14/03/2011 22:47:54 SETI@home Fetching scheduler list
14/03/2011 22:47:55 SETI@home Master file download succeeded
14/03/2011 22:48:00 SETI@home Sending scheduler request: Requested by user.
14/03/2011 22:48:00 SETI@home Reporting 185 completed tasks, not requesting new tasks
14/03/2011 22:48:24 Project communication failed: attempting access to reference site
14/03/2011 22:48:24 SETI@home Scheduler request failed: Failure when receiving data from the peer
14/03/2011 22:48:38 BOINC can't access Internet - check network connection or proxy configuration.


when i do a network diagnostics, it says problem found was..The default gatway is not available fix..
then im back on ??? wtf
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Message 1087185 - Posted: 14 Mar 2011, 23:31:32 UTC

What kind of connection do you have?

Is the MTU setting correct?

Have you tried turning "black hole detection" on in windows?
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Message 1087312 - Posted: 15 Mar 2011, 7:16:12 UTC - in response to Message 1087185.

Hi..
My speed is
DownStream Connection Speed 16266 kbps
UpStream Connection Speed 1330 kbps
and my MTU is 1500

i have tryed two routers now but still the same thing, strange mate.. im out of ideas???

Help :)
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Message 1087327 - Posted: 15 Mar 2011, 9:19:18 UTC - in response to Message 1087312.
Last modified: 15 Mar 2011, 9:40:33 UTC


Do you have some torrent client running (e.g. uTorrent)?
They tend to overload routers with too many simultaneous connections.

Since you have this message:
14/03/2011 22:48:00 SETI@home Reporting 185 completed tasks, not requesting new tasks

this means you have had successful connection to SETI@home in the past
(you successfully downloaded at least 185 SETI@home tasks, computed them (or maybe aborted?), successfully uploaded them and now try to report them (which will be useless since they are too old - timed-out)
)

Do you need to use proxy?
If so - check in BOINC Manager -> Advanced menu -> Options


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Message 1087332 - Posted: 15 Mar 2011, 9:57:23 UTC - in response to Message 1087327.

Hi mate..

uTorrent is off.
and right at this point is when i get cut off from the web -- SETI@home Reporting 185 completed tasks ??

its not my account, couse i have log on with my laptop at work and thats fine, so it must be my home computer? must be.. i just cant find why.
i have checked firewall on pc and router, check port forwarding, updated the firmware on the router, its so strange..

Thanks for replying..
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Message 1087362 - Posted: 15 Mar 2011, 12:39:03 UTC - in response to Message 1087332.

ok i got it to work,lol not sure how..
maybe it was the server?

anyway, thanks for your help people

:)
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Message 1087505 - Posted: 16 Mar 2011, 20:21:05 UTC - in response to Message 1087362.
Last modified: 16 Mar 2011, 20:42:35 UTC

Happened again but i just reset boinc, seems to work now?
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Message 1087653 - Posted: 17 Mar 2011, 3:49:30 UTC

Sounds like it may be the MTU setting.

When I asked what kind of connection, I did not mean speed, I meant things like Point to Point Protocol Over Ethernet, Point to Point Protocol, or Heartbeat, etc. 1500 is too large for some of these and it would only fail if you are trying to send files over the MTU size. To tell if it is the MTU size that is causing trouble, you can open a DOS prompt and type the following line:

ping google.com -l 1472 -f

If this complains, then you will need to find the largest ping size where it works and add 28 to that for the MTU setting. Adding 28 is because the IP headers are 28 bytes long and they are counted in the MTU size, but not in the Ping size. For example, you try:

ping google.com -l 1472 -f
and it fails.

ping google.com -l 1400 -f
and it succeeds. (OK, but probably non-optimal)

ping google.com -l 1450 -f
succeeds, but again possibly non-optimal

...

ping google.com -l 1452 -f
succeeds

and

ping google.com -l 1453 -f
fails.

This would make the optimal MTU setting be 1480
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Message 1087708 - Posted: 17 Mar 2011, 6:55:57 UTC - in response to Message 1087653.

Hi.
This is what i get..

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\Mark>ping www.google.com -l 1472 -f

Pinging www.l.google.com [74.125.230.148] with 1472 bytes of data:
Reply from 74.125.230.148: bytes=1472 time=19ms TTL=57
Reply from 74.125.230.148: bytes=1472 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1472 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1472 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 19ms, Average = 18ms

C:\Users\Mark>ping www.google.com -l 1400 -f

Pinging www.l.google.com [74.125.230.148] with 1400 bytes of data:
Reply from 74.125.230.148: bytes=1400 time=19ms TTL=57
Reply from 74.125.230.148: bytes=1400 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1400 time=17ms TTL=57
Reply from 74.125.230.148: bytes=1400 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 19ms, Average = 18ms

C:\Users\Mark>ping www.google.com -l 1450 -f

Pinging www.l.google.com [74.125.230.148] with 1450 bytes of data:
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 18ms, Average = 18ms

C:\Users\Mark>ping www.google.com -l 1452 -f

Pinging www.l.google.com [74.125.230.148] with 1452 bytes of data:
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 18ms, Average = 18ms

C:\Users\Mark>
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Message 1087938 - Posted: 18 Mar 2011, 2:05:43 UTC - in response to Message 1087708.

Hi.
This is what i get..

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.


C:\Users\Mark>ping www.google.com -l 1472 -f

Pinging www.l.google.com [74.125.230.148] with 1472 bytes of data:
Reply from 74.125.230.148: bytes=1472 time=19ms TTL=57
Reply from 74.125.230.148: bytes=1472 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1472 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1472 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 19ms, Average = 18ms

C:\Users\Mark>ping www.google.com -l 1400 -f

Pinging www.l.google.com [74.125.230.148] with 1400 bytes of data:
Reply from 74.125.230.148: bytes=1400 time=19ms TTL=57
Reply from 74.125.230.148: bytes=1400 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1400 time=17ms TTL=57
Reply from 74.125.230.148: bytes=1400 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 19ms, Average = 18ms

C:\Users\Mark>ping www.google.com -l 1450 -f

Pinging www.l.google.com [74.125.230.148] with 1450 bytes of data:
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1450 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 18ms, Average = 18ms

C:\Users\Mark>ping www.google.com -l 1452 -f

Pinging www.l.google.com [74.125.230.148] with 1452 bytes of data:
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57
Reply from 74.125.230.148: bytes=1452 time=18ms TTL=57

Ping statistics for 74.125.230.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 18ms, Average = 18ms

C:\Users\Mark>

OK, the first one tells me that MTU is not the problem as 1500 should work.

The other possibilities all lead to the router somehow. I know that my routers don't do this (none of the three that I have used).
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Message 1089611 - Posted: 23 Mar 2011, 13:50:32 UTC - in response to Message 1087938.

Hi..

It was Boinc.. i updated to V6.12.18 and all seems well now..
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Message 1089613 - Posted: 23 Mar 2011, 13:59:41 UTC - in response to Message 1089611.
Last modified: 23 Mar 2011, 14:05:42 UTC


Congratulations!

And (maybe because of this ;) ) you are today "User of the day"

(You are from United Kingdom so maybe ;) you know English better than me
but consider changing "You cant hide ..." to "You can't hide ..." :)
)


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- ALF - "Find out what you don't do well ..... then don't do it!" :)

Questions and Answers : Windows : BOINC disconnects my Netgear router ?

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