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RICARDO ALEGRET LLORENS
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Spain
Message 1082171 - Posted: 27 Feb 2011, 21:06:00 UTC

Please help, I have changed the e-mail server and the new e-mail not recognize my several PC,s dedicated at SETI project, my previous contribution not appear, only appear since 23 february 2011.
In other BOINC project (COSMOLOGY)iniciated at same time, the e-mail changed not present problem,I have accumulate all coblestones contributed since september 2010.
Thank you very much for your attention.
Sincerely.
RICARDO ALEGRET LLORENS - SPAIN

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Profile Gundolf Jahn
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Message 1082185 - Posted: 27 Feb 2011, 22:20:49 UTC - in response to Message 1082171.
Last modified: 27 Feb 2011, 22:29:44 UTC

You have (inadvertantly) created a second account. To again use your previous account, click the ACCOUNT link on top of this page and log out.

Then select the ACOUNT link again and select the "forgot email address?" or the "forgot password?" link (they are identical) and go to paragraph 2) "If you forgot your account's email address, or you can't receive email there"

After following those instructions, you should see your computers listed again in your account.

Gruß,
Gundolf
[edit]When you've successfully switched to your original account, you should change your email address there. If the new account now has that same address, BOINC won't let you change the original account's address, since no two accounts can have the same email address. So, before you log off from the new account, change the email address there to some dummy address.[/edit]
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RICARDO ALEGRET LLORENS
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Message 1082416 - Posted: 28 Feb 2011, 18:44:25 UTC - in response to Message 1082185.

Thank you very much for to repply my message, the problem is that my old e-mail address is cancelled.
Do You know which is the solution?
Sincerely.
Ricardo Alegret
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Profile Gundolf Jahn
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Message 1082438 - Posted: 28 Feb 2011, 20:02:16 UTC - in response to Message 1082416.

Did you read my post? ;-)

You don't need the old email address. Again:


  • Go to your account
  • Change the email address to some dummy address (but remember it)
  • Log out
  • Click ACCOUNT
  • Click the "forgot email address?" link
  • Go to paragraph 2) "If you forgot your account's email address, or you can't receive email there"
  • Enter the <authenticator>
  • Change the email address to your current (valid) address

Gruß,
Gundolf

John McLeod VII
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Message 1082511 - Posted: 28 Feb 2011, 23:44:19 UTC - in response to Message 1082438.

Did you read my post? ;-)

You don't need the old email address. Again:

  • Go to your account
  • Change the email address to some dummy address (but remember it)
  • Log out
  • Click ACCOUNT
  • Click the "forgot email address?" link
  • Go to paragraph 2) "If you forgot your account's email address, or you can't receive email there"
  • Enter the <authenticator>
  • Change the email address to your current (valid) address

Gruß,
Gundolf


You forgot to tell him where to find the authenticator.

The authenticator can be found in the BOINC **DATA** directory in a file named account_setiathome.ssl.berkeley.edu.xml. The BOINC data directory path is listed in the first few messages after a restart of the BOINC client (not just the manager).
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OzzFan
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Message 1082543 - Posted: 1 Mar 2011, 1:27:05 UTC

You guys are all missing the obvious.

The email doesn't have to be valid to log into SETI. If he knows what the email address was and still remembers the password, he can still use his old email to log in.

Chances are, Ricardo thought that because his email was no longer valid that he had to use his new one to log in, and it prompted him to create a new account, which wasn't necessary.

RICARDO ALEGRET LLORENS
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Message 1083065 - Posted: 2 Mar 2011, 21:48:23 UTC - in response to Message 1082438.

Thank you very much, the problem is resolved with your expert instructions.
Ricardo Alegret Llorens

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