old seti@home user trying to start again/account issues?

Questions and Answers : Windows : old seti@home user trying to start again/account issues?
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digitania

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Message 998254 - Posted: 23 May 2010, 17:19:56 UTC

I am an old seti@home user who is trying to start up again with BOINC, and I'm having issues. It has been several years since I ran it, and it was pre-BOINC.

The problem that I am having is that I can not get BOINC to log in to seti@home. I got the seti@home manager to send me the link to reset my password per the posted directions for Classic users, and I've reset the password and received the 'password successfully reset' message -- however BOINC can still not log in, and I can not log in to my account again with the same password. However, when I get the email from seti@home with the link to reset my password, I can see my account page.

I also tried creating the xml file with the project URL and my weak authentication key on the account page I can see and that doesn't work either.

I do not want to change my email address and other account information. I will continue to use the same email address for other BOINC projects -- and, no, I have not started any yet.

Am I just out of luck with seti@home? If that's the case, then that's the case... but I would like to get started with it again now that I have a new place and hardware with which to do it.

Thanks in advance for assistance.

digitania
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Profile Jord
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Message 998260 - Posted: 23 May 2010, 17:34:50 UTC - in response to Message 998254.  
Last modified: 23 May 2010, 17:37:14 UTC

Open BOINC Manager->Add project (simple view) or Tools->Attach to project or account manager->Attach to project->Choose Seti@Home from the list->Next->Set "Yes, existing user" and fill in your email address and password->Next.

Use the same email address and password that you use for the account you're posting with. If you already forgot your password, you can set a new one in your account.

The account you're posting with has your Seti Classic WUs saved as a memento. You're starting at zero credits with BOINC.

SETI@home classic workunits 341
SETI@home classic CPU time 8,186 hours

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Message 998272 - Posted: 23 May 2010, 18:19:20 UTC - in response to Message 998260.  

Jord,

Thanks for the speedy reply.

I have tried this several times, and for whatever reason the seti@home server keeps saying I have an invalid login.

Does it take some time for the password change to propagate? That might explain it.

The only way I can log in is to have the system send me a link to change the password. I click on the link and it's like I am logged in. I can change the password, but if I log out I can't log back in again, and I still can't authenticate to seti@home.

I don't mind losing my old credits. That's a non-issue. I've got a new situation and an old server here now with some extra capacity running VMware and Windows XP and Linux VMs which I can dedicate to similar tasks. I'll find some way to make it work.

Thanks again.

digitania
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Message 998284 - Posted: 23 May 2010, 19:58:32 UTC - in response to Message 998272.  

Does it take some time for the password change to propagate? That might explain it.

Nope, I just changed my password and it took immediately.

The only way I can log in is to have the system send me a link to change the password. I click on the link and it's like I am logged in. I can change the password, but if I log out I can't log back in again, and I still can't authenticate to seti@home.

When you were logged in via link, did you check the stored email address?

Perhaps you should copy&paste it for use at the next log-in attempt.

Gruß,
Gundolf
Computer sind nicht alles im Leben. (Kleiner Scherz)

SETI@home classic workunits 3,758
SETI@home classic CPU time 66,520 hours
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Message 998287 - Posted: 23 May 2010, 20:14:50 UTC

The email address is al lower case, and should be typed in that way always. I don't know if this is your prolem, but it has caused problems in the past.


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Message 998291 - Posted: 23 May 2010, 20:22:01 UTC - in response to Message 998272.  

I can change the password, but if I log out I can't log back in again, and I still can't authenticate to seti@home.

Then don't log out. ;-)
Seriously, do you have any script blocking add-ons to your browser? You'll need to allow the Seti site to get through those.

Did you also allow BOINC through your local firewall (or tell it you're using a proxy if you do)? Boinc.exe needs to be able to go through on TCP ports 80 and 443.
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Message 998292 - Posted: 23 May 2010, 20:24:29 UTC

The email that you get should contain an authenticator. You can use this to log in via the alternate method, and you can use it to create, modifyk, or just check the account file on your machine.

The account file, account_setiathome.berkeley.edu.xml, should look like:

<account>
<master_url>http://setiathome.berkeley.edu/</master_url>
<authenticator>THE AUTHENTICATOR GOES HERE</authenticator>
<project_name>SETI@home</project_name>
</account>

There may be more stuff, but this is what is required for a minimum. Check the authenticator against the one on your web page. I have used "THE AUTHENTICATOR GOES HERE" as a place holder.

NOTE: NEVER POST THEAUTHENTICATOR as it can be used to impersonate you.

The file is in the BOINC data directory. The location of the BOINC deata directory is in the first few messages of a OBNC restart. If you have not found the client_state.xml file, you have not found the DATA directory. By defaule, on Windows, one of the directories is hidden (security by obscurity - thanks MS).



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digitania

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Message 998296 - Posted: 23 May 2010, 20:33:53 UTC - in response to Message 998291.  

@ageless:
Then don't log out. ;-)
Seriously, do you have any script blocking add-ons to your browser? You'll need to allow the Seti site to get through those.


So far, I have not. :-)

I installed BOINC on another VM and attached it to the IBM WCG and had no issues at all. So I assume that it's an authentication thing with seti@home.

@Gundolf Jahn:
Does it take some time for the password change to propagate? That might explain it.


Nope, I just changed my password and it took immediately.

The only way I can log in is to have the system send me a link to change the password. I click on the link and it's like I am logged in. I can change the password, but if I log out I can't log back in again, and I still can't authenticate to seti@home.


When you were logged in via link, did you check the stored email address?

Perhaps you should copy&paste it for use at the next log-in attempt.


The email address is right. And I used the same one in another VM to start WCG.

@John McLeod VII:
The email that you get should contain an authenticator. You can use this to log in via the alternate method, and you can use it to create, modifyk, or just check the account file on your machine.

The account file, account_setiathome.berkeley.edu.xml, should look like:

<account>
<master_url>http://setiathome.berkeley.edu/</master_url>
<authenticator>THE AUTHENTICATOR GOES HERE</authenticator>
<project_name>SETI@home</project_name>
</account>

There may be more stuff, but this is what is required for a minimum. Check the authenticator against the one on your web page. I have used "THE AUTHENTICATOR GOES HERE" as a place holder.

NOTE: NEVER POST THEAUTHENTICATOR as it can be used to impersonate you.

The file is in the BOINC data directory. The location of the BOINC deata directory is in the first few messages of a OBNC restart. If you have not found the client_state.xml file, you have not found the DATA directory. By defaule, on Windows, one of the directories is hidden (security by obscurity - thanks MS).


I tried this, and it didn't work for me either. Perhaps I screwed up the syntax, but I c/p'd from the help pages and used the weak encryption key as it suggested. Now, it did *not* say to use the project_name variable. I'll try that next.

Seriously, thanks all for the replies. I'll keep plugging away.
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Message 998299 - Posted: 23 May 2010, 20:42:13 UTC - in response to Message 998296.  
Last modified: 23 May 2010, 20:43:44 UTC

I installed BOINC on another VM and attached it to the IBM WCG and had no issues at all. So I assume that it's an authentication thing with seti@home.

Check that BOINC can use port 80. World Community Grid uses port 443, so that one is definitely open if you can attach to it. Seti uses port 80. Or define which port it can use in your firewall.

@John, I forget, can BOINC be set to use a different port other than through a proxy?
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Message 998312 - Posted: 23 May 2010, 21:53:59 UTC - in response to Message 998299.  

I installed BOINC on another VM and attached it to the IBM WCG and had no issues at all. So I assume that it's an authentication thing with seti@home.

Check that BOINC can use port 80. World Community Grid uses port 443, so that one is definitely open if you can attach to it. Seti uses port 80. Or define which port it can use in your firewall.


Port 80 is open. I've tried with the Windows Firewall on and off, no difference. I can explicitly make a call to seti@home via browser on port 80 (http://setiathome.berkeley.edu:80/) and it works. (Specifying port 443 does not, obviously.)

I need to clarify one point: I can't log in to the seti@home *account* page either, even after resetting the password with the link forwarded in email on more than one occasion *if I log out*. I have only been able to connect to these forums if I stay logged in from that link (as I mentioned in my last post).

So it seems to be an authentication issue with seti@home, and not a BOINC issue. It happens both on the account web page and with the BOINC client.

I'm going to break for the evening and will try again tomorrow. Thanks to all for the advice.

digitania
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Message 998380 - Posted: 24 May 2010, 3:25:27 UTC - in response to Message 998299.  

I installed BOINC on another VM and attached it to the IBM WCG and had no issues at all. So I assume that it's an authentication thing with seti@home.

Check that BOINC can use port 80. World Community Grid uses port 443, so that one is definitely open if you can attach to it. Seti uses port 80. Or define which port it can use in your firewall.

@John, I forget, can BOINC be set to use a different port other than through a proxy?

Yes, but the project has to be listening for it. The syntax is URL:port in the URL. For the more recent versions the communications port that the daemon is listening to can be set with a configuration flat at startup. The connection can then be made to the client from the Manager using machinename:port or IP:port


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Message 998383 - Posted: 24 May 2010, 3:29:55 UTC - in response to Message 998312.  

I installed BOINC on another VM and attached it to the IBM WCG and had no issues at all. So I assume that it's an authentication thing with seti@home.

Check that BOINC can use port 80. World Community Grid uses port 443, so that one is definitely open if you can attach to it. Seti uses port 80. Or define which port it can use in your firewall.


Port 80 is open. I've tried with the Windows Firewall on and off, no difference. I can explicitly make a call to seti@home via browser on port 80 (http://setiathome.berkeley.edu:80/) and it works. (Specifying port 443 does not, obviously.)

I need to clarify one point: I can't log in to the seti@home *account* page either, even after resetting the password with the link forwarded in email on more than one occasion *if I log out*. I have only been able to connect to these forums if I stay logged in from that link (as I mentioned in my last post).

So it seems to be an authentication issue with seti@home, and not a BOINC issue. It happens both on the account web page and with the BOINC client.

I'm going to break for the evening and will try again tomorrow. Thanks to all for the advice.

digitania

COuld you turn on some debug flags ane report the messages received?

The instructions are at http://boinc.ssl.berkeley.edu/wiki/Client_configuration. Please set <task>, <file_xfer>, <sched_ops>, <file_xfer_debug>, <http_debug>, <http_xfer_debug>, <network_status_debug>, and <sched_op_debug>. Hopefully there will be enough information for us to help, or tell the SETi administrators what is going on.


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Message 998393 - Posted: 24 May 2010, 4:28:14 UTC - in response to Message 998312.  


Try as Gundolf said - while you are in Your account Copy the e-mail address (to Notepad)
then Log-out, click ACCOUNT
and Paste the e-mail address (from Notepad)

If you have e-mail e.g.:
digitania@xyz.com

but in Your account it is e.g.:
DigiTania@xyz.com
digitania@xyz.Com
digitania@Xyz.com

you can't Log-in with digitania@xyz.com


 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Message 998661 - Posted: 25 May 2010, 2:11:50 UTC - in response to Message 998254.  

Maybe your problem is described here:

Instructions for SETI@home Classic users
http://setiathome.berkeley.edu/sah_classic.php

" ......
When we launched SETI@home/BOINC, we created accounts for all SETI@home Classic users, with their existing email addresses. Each account includes the number of SETI@home Classic workunits completed, the CPU time, and the start date. These accounts were not given passwords (i.e., they can't be accessed using any password).

When you run BOINC and attach to SETI@home, it will ask you for an email address and password. What do you type for a password?
......
"


 


- ALF - "Find out what you don't do well ..... then don't do it!" :)
 
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Questions and Answers : Windows : old seti@home user trying to start again/account issues?


 
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