Panic Mode On (28) Server problems


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Profile arkaynProject donor
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Message 962787 - Posted: 11 Jan 2010, 21:29:14 UTC

New thread time as (27) is over 200 posts, but at least it is not a fast building thread like some of them.
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Message 962820 - Posted: 12 Jan 2010, 0:46:44 UTC - in response to Message 962787.

New thread time as (27) is over 200 posts, but at least it is not a fast building thread like some of them.


That's a little low, don't you think? Yes, people are still on dial up, but even the most dial up friendly threads I've seen don't stop until at least 300.

In other news... watch the number of AP units count down! 613 in the wild.
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Message 962827 - Posted: 12 Jan 2010, 1:29:28 UTC - in response to Message 962820.

New thread time as (27) is over 200 posts, but at least it is not a fast building thread like some of them.


That's a little low, don't you think? Yes, people are still on dial up, but even the most dial up friendly threads I've seen don't stop until at least 300.

In other news... watch the number of AP units count down! 613 in the wild.


sorry, Off Topic and No Panic... slap my hand.

I feel that arkayn is being responsible. The MAX number of messages was a topic ages ago, that a few dialup users participated it. It was generally agreed on by the Seti Community that 200 was pushing it.

Even on Broadband, I see threads get stalled because someones tagline graphic is STUCK. Even as I know that default is only the original post and the last 74 messages will show.......

That still begs a question about how much is too much. We all know that everyone will push as far as they can push. Try pushing past that 75 and finding that message that was important important... This does not mention what happens when Google runs into that situation... Its Not Googles Fault...

Thank you arkayn for you consideration of that generally "agreed" number of posts.

Regards


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Message 962846 - Posted: 12 Jan 2010, 4:03:33 UTC

Thanks Pappa, my sentiment exactly. Keeping the thread short, means we don't have to read every thread, to figure out the current panic.

Thank you Arkayn
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Message 962907 - Posted: 13 Jan 2010, 1:02:09 UTC

I think a new forum format would be better where each page have 20 for example. Then it wouldn't matter how many posts there is in a tread + we wouldn't have to load tons of posts just to read the latest post :)

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Message 962911 - Posted: 13 Jan 2010, 2:04:48 UTC - in response to Message 962907.

I think a new forum format would be better where each page have 20 for example. Then it wouldn't matter how many posts there is in a tread + we wouldn't have to load tons of posts just to read the latest post :)


You don't have to load tons of posts just to read the latest; use your account settings to change how many recent posts to display. If you don't like long load times, have it display just a few recent posts. Note that if you don't check in for a while, all "new" posts since your last visit will be displayed, so that can still be a lot of posts for some threads.
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Message 963218 - Posted: 14 Jan 2010, 14:51:17 UTC

Don't know about the rest of you but my uploads are starting to stack up.
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Message 963244 - Posted: 14 Jan 2010, 15:49:42 UTC

They cleared a couple minutes later. Had 8 that were waiting, but a couple of buttons pushes finally cleared them.
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Message 963550 - Posted: 15 Jan 2010, 18:03:51 UTC - in response to Message 963244.

They cleared a couple minutes later. Had 8 that were waiting, but a couple of buttons pushes finally cleared them.

Just had a totally bizarre experience, which certainly had me panicking for a while. But all's well that ends well.

Started to notice a build-up of stuck uploads, just like hiamps saw. Checked the usual places - server status, cricket graphs, this thread (LOL) - all clean and green. Then saw that the uploads were sticking - only - on the machines where I'd installed the new BOINC v6.10.29 a few hours earlier. Ooooh-errr......

Flipped a few log flags, found it was trying the wrong IP address. Backtracked up the IP/DNS trail, and found that my local machine DNS cache looked like this:

setiboincdata.ssl.berkeley.edu ---------------------------------------- Record Name . . . . . : setiboincdata.ssl.berkeley.edu Record Type . . . . . : 1 Time To Live . . . . : 49 Data Length . . . . . : 4 Section . . . . . . . : Answer A (Host) Record . . . : 16.240.68.208 boinc2.ssl.berkeley.edu ---------------------------------------- Record Name . . . . . : boinc2.ssl.berkeley.edu Record Type . . . . . : 1 Time To Live . . . . : 17 Data Length . . . . . : 4 Section . . . . . . . : Answer A (Host) Record . . . : 208.68.240.13 Record Name . . . . . : boinc2.ssl.berkeley.edu Record Type . . . . . : 1 Time To Live . . . . : 17 Data Length . . . . . : 4 Section . . . . . . . : Answer A (Host) Record . . . : 208.68.240.18 setiboinc.ssl.berkeley.edu ---------------------------------------- Record Name . . . . . : setiboinc.ssl.berkeley.edu Record Type . . . . . : 1 Time To Live . . . . : 26 Data Length . . . . . : 4 Section . . . . . . . : Answer A (Host) Record . . . : 208.68.240.20

- consistently, no matter how many times I flushed the cache or waited for TTL to time out, the next upload attempt to setiboincdata.ssl.berkeley.edu put that reversed IP address into the cache.

My local IP addresses are managed by the DHCP server in my DSL router, which gives out its own (gateway) IP address as the DNS server to use. In turn, the router gets a primary and secondary DNS server address assigned automatically by my ISP - British Telecom, trading as btinternet.com

Finger of suspicion? I power-cycled the router, and all the stuck uploads went through at the first attempt, from all three affected machines. Worth remembering for the next time you have an inexplicable problem - always a good idea to switch off the potential culprit, and switch it back on again, while you think about what else to try.

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Message 963771 - Posted: 16 Jan 2010, 10:29:43 UTC

Just got the nn new job thread again, well it is the weekend and then it download a few on moth machine
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Message 963798 - Posted: 16 Jan 2010, 14:41:53 UTC - in response to Message 963550.

Wow, thats too funny as I accidently unplugged my DSL router right after I posted and when it came online it reported and all was well. Wonder if my modem had same problem?
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Message 963802 - Posted: 16 Jan 2010, 15:14:04 UTC - in response to Message 963798.

... my DSL router ...

What router do you use? Mine's a Draytek Vigor 2600 Plus.

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Message 963810 - Posted: 16 Jan 2010, 15:40:45 UTC - in response to Message 963806.

... my DSL router ...

What router do you use? Mine's a Draytek Vigor 2600 Plus.

D-Link......7 port. Handles all my rigs.......with a silly ass switch on one port to handle the extra one.

I'm specifically trying to find out if any particular router is prone to the "reversed IP address" bug that I documented, and hiamps may also have encountered. Failing that, I'm looking forward to an interesting telephone conversation with my ISP's technical support department. I wonder if they've ever been presented with documentary evidence of a faulty DNS server before?

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Message 963829 - Posted: 16 Jan 2010, 16:30:58 UTC - in response to Message 963810.

... my DSL router ...

What router do you use? Mine's a Draytek Vigor 2600 Plus.

D-Link......7 port. Handles all my rigs.......with a silly ass switch on one port to handle the extra one.

I'm specifically trying to find out if any particular router is prone to the "reversed IP address" bug that I documented, and hiamps may also have encountered. Failing that, I'm looking forward to an interesting telephone conversation with my ISP's technical support department. I wonder if they've ever been presented with documentary evidence of a faulty DNS server before?



Have fun with that one Richard! My experience of Tech support in the UK is less than favourable. I suspect that you'll know far more than the idiot that is supposed to be helping you! As you probably know, he/she has to follow their script, and if you ask a question that's not on it, who knows what will happen...

regards, Gizbar.

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Message 963866 - Posted: 16 Jan 2010, 18:22:22 UTC - in response to Message 963843.


Have fun with that one Richard! My experience of Tech support in the UK is less than favourable. I suspect that you'll know far more than the idiot that is supposed to be helping you! As you probably know, he/she has to follow their script, and if you ask a question that's not on it, who knows what will happen...

regards, Gizbar.



Tech support.........

"Do you have your computer turned on?'

Yeh, dipshit...........why ya think I am calling?

I have gotten such responses.


Actually, there's a good reason for those types of questions. Do you realize how many people who don't know what they're doing call in with simple solutions?

I did some Level 1 type tech support in a job where I was supposed to be the sales person back in 2001~ish. This was around the time AGP 3.0 came about where they moved the notch in the slot from the rear to the front so that you couldn't accidentally plug in a AGP 2.0 5V card into the AGP 3.0 3.3V slot (some AGP 2.0 cards were 3.3V and they supported the "universal" slotting mechanism where the card could be inserted into both AGP 2.0 and AGP 3.0 slots).

I can't tell you how many times I had people call in complaining that their motherboard manufacturer "put their AGP slot on backwards"! These were typically the same type of people who, when they'd call in to order a custom configured system and we'd explain to them that the newer motherboards needed an AGP 3.3V card, would ignore our warnings and state they already had an AGP card and didn't need to upgrade it.

Another guy called in to complain that his USB port and LPT port wasn't working, only to find out that he was trying to physically connect a single printer to two computers, one via USB and the other via LPT, and he'd tried switching the cables on the computers only to be met with failure. His particular printer did not support using both the USB input and LPT input at the same time.

Back when I worked for a major retail chain in the U.S., I actually had a custom call in wanting tech support to help her connect her new answering machine. I told her she had to call the company's tech support, to which she argued that one of us has to know and she wanted to install it before her husband got home. An answering machine!!

I'm not knocking these people either. I know on occasion I've made a bonehead mistake here and there, where I should have known better. It happens. It's a good idea to go over the simple stuff first before moving on to more advanced troubleshooting techniques.

I don't even mind having to re-explain the situation to each higher level tech support as I get passed up further to more knowledgeable people. Heck, I think that's half the fun!
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