The connectivity problem noted yesterday turned out to be one of our switches and not the router. We swapped in a replacement switch today and connectivity was restored.

Message boards : News : The connectivity problem noted yesterday turned out to be one of our switches and not the router. We swapped in a replacement switch today and connectivity was restored.

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Author	Message
Volunteer tester Send message Joined: 9 Apr 02 Posts: 11987 Credit: 17,831,638 RAC: 57,946	Message 972372 - Posted: 20 Feb 2010, 18:36:38 UTC - in response to Message 972368.
	All you people posting to this thread, do you realize that is was intended to cover a brief outage back in November 2009? for more up to date info, and more relevant topics, try the number crunching forum. I said that several posts back, but apparently nobody reads what is going on, just jumps in to complain. ____________
	ID: 972372 ·

Larry Solecki Send message Joined: 3 Mar 06 Posts: 1 Credit: 105,433 RAC: 0	Message 972382 - Posted: 20 Feb 2010, 18:53:12 UTC - in response to Message 956800.
	I'm still getting an error "Waiting to contact project servers" Log messages: 2/20/2010 11:48:24 AM SETI@home Requesting new tasks 2/20/2010 11:48:25 AM Project communication failed: attempting access to reference site 2/20/2010 11:48:27 AM Internet access OK - project servers may be temporarily down. 2/20/2010 11:48:29 AM SETI@home Scheduler request failed: Server returned nothing (no headers, no data) ____________
	ID: 972382 ·

Jeffrey Meikle Send message Joined: 7 Nov 08 Posts: 2 Credit: 13,725 RAC: 0	Message 972469 - Posted: 20 Feb 2010, 22:02:24 UTC - in response to Message 956800.
	The problem has not been fixed. I tried connecting a minute ago and there are still connectivity issues. In the Transfers window there is a Seti file that will not upload and in the Project window all attemps to update Seti fail.
	ID: 972469 ·

Gary Charpentier Volunteer tester Send message Joined: 25 Dec 00 Posts: 10313 Credit: 5,063,173 RAC: 6,131	Message 972482 - Posted: 20 Feb 2010, 22:16:11 UTC - in response to Message 972469.
	The problem has not been fixed. I tried connecting a minute ago and there are still connectivity issues. In the Transfers window there is a Seti file that will not upload and in the Project window all attemps to update Seti fail. Right, and if you would bother to read Tech News and Number Crunching it, the meltdown, isn't going to be fixed for a while [day(s)]. ____________
	ID: 972482 ·

HAL Send message Joined: 28 Mar 03 Posts: 704 Credit: 870,617 RAC: 0	Message 972504 - Posted: 20 Feb 2010, 22:39:35 UTC
	Following the situation closely, uploads ARE going through, Reporting IS going through, and downloads ARE occuring - albeit not in the rapid sucession we have been accustomed to. So SETI is not broken, just on an unauthorized work slowdown!
	ID: 972504 ·

perryjay Send message Joined: 20 Aug 02 Posts: 3359 Credit: 9,605,565 RAC: 9,895	Message 972519 - Posted: 20 Feb 2010, 22:57:21 UTC - in response to Message 972504.
	The servers are on strike for more credits?? :-) ____________ PROUD MEMBER OF Team Starfire World BOINC
	ID: 972519 ·

RFP Send message Joined: 21 Jan 10 Posts: 44 Credit: 29,197 RAC: 0	Message 972532 - Posted: 21 Feb 2010, 0:00:58 UTC
	I guess the switch you replaced was sent from DC because it is like the government it may be there, but it still doesn't work
	ID: 972532 ·

Philosopher2 Volunteer tester Send message Joined: 31 Oct 99 Posts: 5 Credit: 115,727 RAC: 5	Message 972656 - Posted: 21 Feb 2010, 5:42:17 UTC
	There seems to be a problem somewhere. For the past few days I am unable to update my results. First time it happened I thought maybe the result is corrupted or something so I aborted that one. Now I am wondering if there is some problem at the setiathome end? Is there something I can do to make sure my result is accepted by the site?
	ID: 972656 ·

Glenn savill Send message Joined: 20 Aug 99 Posts: 831 Credit: 560,932 RAC: 7,348	Message 972658 - Posted: 21 Feb 2010, 5:46:20 UTC - in response to Message 956800.
	sorry to say this but connectivaty has not been restored i have 18 units trying to upload to you and i keep getting project backoff, also the message area of the client keeps saying that the servers may be temperally down , i can download units but haveing big troubble uploading them please look again as you have a problem Huston ! ____________
	ID: 972658 ·

BilBg Send message Joined: 27 May 07 Posts: 2014 Credit: 3,001,355 RAC: 5,948	Message 972700 - Posted: 21 Feb 2010, 7:20:25 UTC Last modified: 21 Feb 2010, 7:41:34 UTC
	Everybody of old participants with one post in 10 years only ask, Nobody reads! The info here is about problem from Nov 2009 ! Read these: Out of the fire and into the pit of sulfuric acid. (Feb 19, 2010) http://setiathome.berkeley.edu/forum_thread.php?id=58845 Panic Mode On (29) Server problems http://setiathome.berkeley.edu/forum_thread.php?id=58830 . ____________ - ALF - "Find out what you don't do well ..... then don't do it!" :)
	ID: 972700 ·

Edward Send message Joined: 7 May 99 Posts: 1 Credit: 2,126,144 RAC: 0	Message 972791 - Posted: 21 Feb 2010, 15:27:00 UTC - in response to Message 972519.
	if they're on strike for more credits I tried to answer by upgrading my GPU however the servers still seem to be down according to messages in BOINC. 21/02/2010 10:03:25 AM Project communication failed: attempting access to reference site 21/02/2010 10:03:26 AM Internet access OK - project servers may be temporarily down. The last communication seemed to have happened on the 19th?
	ID: 972791 ·

FHen1979@Planet3DNow! Send message Joined: 8 Sep 02 Posts: 1 Credit: 142,540 RAC: 0	Message 973003 - Posted: 22 Feb 2010, 0:52:59 UTC - in response to Message 972791.
	Servers still down? Oh my God. I switch over to POEM@home, till Problem is fixed... ____________
	ID: 973003 ·

LiliKrist Volunteer tester Send message Joined: 12 Aug 09 Posts: 333 Credit: 143,167 RAC: 0	Message 973009 - Posted: 22 Feb 2010, 1:10:56 UTC
	What's happening with SETI Beta Test? All my WU can't uploading and always 'Fetching Scheduler List' when I try request update. And for SETI@Home, just finished download 20 wu but still can't upload the finish wu. ____________ N = R x fp x ne x fl x fi x fc x L
	ID: 973009 ·

Gary Charpentier Volunteer tester Send message Joined: 25 Dec 00 Posts: 10313 Credit: 5,063,173 RAC: 6,131	Message 973020 - Posted: 22 Feb 2010, 1:25:14 UTC - in response to Message 973009.
	What's happening with SETI Beta Test? All my WU can't uploading and always 'Fetching Scheduler List' when I try request update. Did you look here http://setiweb.ssl.berkeley.edu/beta/? ____________
	ID: 973020 ·

LiliKrist Volunteer tester Send message Joined: 12 Aug 09 Posts: 333 Credit: 143,167 RAC: 0	Message 973023 - Posted: 22 Feb 2010, 1:39:16 UTC - in response to Message 973020.
	Thanks Gary =) Rarely visit Beta website. ____________ N = R x fp x ne x fl x fi x fc x L
	ID: 973023 ·

mgallo Send message Joined: 16 Dec 07 Posts: 1 Credit: 776,743 RAC: 450	Message 973055 - Posted: 22 Feb 2010, 4:25:27 UTC - in response to Message 956800.
	I'm having difficulty getting the next project loaded. This appears to be a connectivity problem , again. ____________
	ID: 973055 ·

hzels Volunteer tester Send message Joined: 23 Aug 08 Posts: 1 Credit: 720,180 RAC: 878	Message 973078 - Posted: 22 Feb 2010, 8:34:58 UTC
	Srsly Guys? More than three days offline? Srsly guys. Please fix it. And yes, i am fully aware that there are no SLAs. TIA
	ID: 973078 ·

Philosopher2 Volunteer tester Send message Joined: 31 Oct 99 Posts: 5 Credit: 115,727 RAC: 5	Message 973086 - Posted: 22 Feb 2010, 9:08:05 UTC
	re my message 972656 of 21 feb 2010 same problem continues! results cannot be uploaded! project backoff! anybody have any idea - when this thing is going to be up and running again? best of ......:-))
	ID: 973086 ·

Bowman Gray Send message Joined: 1 Jul 99 Posts: 2 Credit: 1,448,641 RAC: 649	Message 973109 - Posted: 22 Feb 2010, 12:06:23 UTC - in response to Message 956800.
	I have several work units listed as "uploading" and no new work units have been downloaded for several days. Is there still an issue with the servers? I have three computers between my office and home and two are without work units. Are there steps I need to take on my end?
	ID: 973109 ·

Ed Roumen Send message Joined: 20 Mar 08 Posts: 1 Credit: 574,429 RAC: 124	Message 973113 - Posted: 22 Feb 2010, 12:24:29 UTC
	Greetings from Singapore. Can still not connect to your servers in the evening of Feb 22nd thus i think the problem is another one than the "replacement switch".... Do I need to "reset" the project or anything like that ?
	ID: 973113 ·

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Message boards : News : The connectivity problem noted yesterday turned out to be one of our switches and not the router. We swapped in a replacement switch today and connectivity was restored.