No Credits?

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Message 878486 - Posted: 23 Mar 2009, 4:00:51 UTC

Why is it when I click account from inside of boinc it shows over 4800 credits, but when I go to my account online it shows 0? I really wanted to set up a profile, but with zero credits reported I cant make one.
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Message 878489 - Posted: 23 Mar 2009, 4:14:42 UTC - in response to Message 878486.  

It sounds like you have created two accounts. The account you are using to post here doesn't have a computer attached to it.
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Message 878492 - Posted: 23 Mar 2009, 4:18:08 UTC - in response to Message 878486.  

Why is it when I click account from inside of boinc it shows over 4800 credits, but when I go to my account online it shows 0? I really wanted to set up a profile, but with zero credits reported I cant make one.

You probably have two different accounts - the one that you are using to post here, and the one that you are crunching with.

NOTE: DO NOT POST YOUR ACCOUNT KEY OR AUTHENTICATOR. THEY CAN BE USED FOR IMPERSONATING YOU.

On your account page here, find your account key.

On your computer, find the data directory (a recent version of BOINC will show it in the first few messages in the messages tab after a restart). Find the account_setiathome.berkeley.edu.xml file. Open that file and compare the <authenticator> value with that of the account key you found on the web earlier.

If they are different (and I bet that they are) you can switch your usage to either account (but if you switch to the account that you are using to post, the credits will NOT transfer).

Assuming that you decide to go with the account specified on the host, you can log out of the SETI Web pages. Then log back in, and use the forgotten password link. Use the authenticator option. Now you have access to the account that your hosts are crunching for. Change the email and password to something real (note that the email address cannot match the one that you used for the account you are posting with).

On the other hand, you can detach your client(s) and re-attach using the email and password for the account that your are posting with. Note that you will lose any credit that you have accumulated, and the work you are currently doing will be deleted from your host.



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Message 878541 - Posted: 23 Mar 2009, 9:41:27 UTC - in response to Message 878492.  

...
Change the email and password to something real (note that the email address cannot match the one that you used for the account you are posting with)...

To clarify this: If you want to use the email address of your "forum" account for the "host" account, you'll have to change the email address of the "forum" account to something else (dummy) beforehand.

Gruß,
Gundolf
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Message 879565 - Posted: 26 Mar 2009, 20:47:57 UTC
Last modified: 26 Mar 2009, 20:52:08 UTC

I submitted an astropulse package for verification 7 days before the due date. (posted 17 Mar.-Due 24 Mar) I've waited over a week for credit. At first the pending credit page said I have appox. 1200 to be credited, now today it says I have zero and my pending has not been credited to my account. What's up with that?
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Message 879568 - Posted: 26 Mar 2009, 20:53:10 UTC - in response to Message 879565.  

your WU was sent to another wingman. It appears the previous didnt return it before the deadline. You should get credit when a wingman returns some work


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Message 879576 - Posted: 26 Mar 2009, 21:48:52 UTC - in response to Message 879568.  

your WU was sent to another wingman. It appears the previous didnt return it before the deadline. You should get credit when a wingman returns some work

Nope, no more wing persons: "Too many error results". The only way to get credit now is by the admins running a script to grant it manually.

Gruß,
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Message 879602 - Posted: 27 Mar 2009, 0:06:26 UTC - in response to Message 879576.  

your WU was sent to another wingman. It appears the previous didnt return it before the deadline. You should get credit when a wingman returns some work

Nope, no more wing persons: "Too many error results". The only way to get credit now is by the admins running a script to grant it manually.

Gruß,
Gundolf

Yes, that's right, and they have a script that they run to do precisely that.


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Message 880345 - Posted: 29 Mar 2009, 5:39:46 UTC - in response to Message 879602.  

Who do I contact to run the script. I don't have any of the project numbers on my terminal. "?"
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Message 880399 - Posted: 29 Mar 2009, 11:27:43 UTC - in response to Message 880345.  

Who do I contact to run the script. I don't have any of the project numbers on my terminal. "?"


The script is run automatically.
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Message 882081 - Posted: 3 Apr 2009, 21:12:01 UTC - in response to Message 880399.  

It's been almost 3 weeks since I submitted the Astropulse file to be verified, if there has been a problem I would like to know what it is in order to avoid a repeat. What was the result from running the script?
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Message 882085 - Posted: 3 Apr 2009, 21:23:24 UTC - in response to Message 882081.  

It's been almost 3 weeks since I submitted the Astropulse file to be verified, if there has been a problem I would like to know what it is in order to avoid a repeat. What was the result from running the script?


Is the workunit still in your list of pending work? Do you have a link to the workunit in question?

The script only grants work for workunits that had 4 other errors from 4 other accounts with only 1 participant completing the work successfully.

If you had an error during processing, or your result did not compare with your quorum partner, then script is not designed to give you credit for these types of situations. Credit is only handed out for validated work.
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Message 882115 - Posted: 3 Apr 2009, 23:06:42 UTC - in response to Message 882085.  

It's been almost 3 weeks since I submitted the Astropulse file to be verified, if there has been a problem I would like to know what it is in order to avoid a repeat. What was the result from running the script?


Is the workunit still in your list of pending work? Do you have a link to the workunit in question?

The script only grants work for workunits that had 4 other errors from 4 other accounts with only 1 participant completing the work successfully.

If you had an error during processing, or your result did not compare with your quorum partner, then script is not designed to give you credit for these types of situations. Credit is only handed out for validated work.

There is only one task in his task list. I do see that he has some credit, but I have no idea how much he started with.


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Message 882622 - Posted: 5 Apr 2009, 21:56:58 UTC - in response to Message 882115.  

If you check my original post you'll see that it was a discrepancy with the pending that alerted me to the problem. But since no one has a clue, I will not waste any more time on it. I'll be watching the progress of the next file submitted for verification, closely.
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Message 882642 - Posted: 5 Apr 2009, 23:46:46 UTC - in response to Message 882622.  

If you check my original post you'll see that it was a discrepancy with the pending that alerted me to the problem. But since no one has a clue, I will not waste any more time on it. I'll be watching the progress of the next file submitted for verification, closely.


Your original post wasn't very descriptive of the problem. It only said that you turned in an AP workunit 7 days before the deadline, it was pending, then you didn't get credit.

That could easily be explained that the AP workunit you turned in didn't validate so you didn't receive the credit. If that's true, then the script wasn't meant to grant credit to workunits that don't validate.

Since you did not provide a link or an ID of the workunit in question and it has been removed from the website, we can only speculate at this point, and the most logical explanation was that you did not validate with your quorum partner.

But yes, I see you have another AstroPulse workunit that you are currently working on. When you turn it in, watch closely to see what the outcome is. If my conclusion is wrong and there is indeed a problem, we may be able to take care of it for you.
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Message 882683 - Posted: 6 Apr 2009, 8:16:56 UTC - in response to Message 882642.  

Your original post wasn't very descriptive of the problem. It only said that you turned in an AP workunit 7 days before the deadline, it was pending, then you didn't get credit.

That could easily be explained that the AP workunit you turned in didn't validate so you didn't receive the credit. If that's true, then the script wasn't meant to grant credit to workunits that don't validate.

Since you did not provide a link or an ID of the workunit in question and it has been removed from the website, we can only speculate at this point, and the most logical explanation was that you did not validate with your quorum partner.

It could not validate, because there was no (succesful) wingman. See my Message ID 879576:

your WU was sent to another wingman. It appears the previous didnt return it before the deadline. You should get credit when a wingman returns some work

Nope, no more wing persons: "Too many error results". The only way to get credit now is by the admins running a script to grant it manually.

But since I also didn't provide a link to the task :-( I think it's now too late anyway.

Gruß,
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Message 882747 - Posted: 6 Apr 2009, 14:15:07 UTC - in response to Message 882683.  

Your original post wasn't very descriptive of the problem. It only said that you turned in an AP workunit 7 days before the deadline, it was pending, then you didn't get credit.

That could easily be explained that the AP workunit you turned in didn't validate so you didn't receive the credit. If that's true, then the script wasn't meant to grant credit to workunits that don't validate.

Since you did not provide a link or an ID of the workunit in question and it has been removed from the website, we can only speculate at this point, and the most logical explanation was that you did not validate with your quorum partner.

It could not validate, because there was no (succesful) wingman. See my Message ID 879576:

your WU was sent to another wingman. It appears the previous didnt return it before the deadline. You should get credit when a wingman returns some work

Nope, no more wing persons: "Too many error results". The only way to get credit now is by the admins running a script to grant it manually.

But since I also didn't provide a link to the task :-( I think it's now too late anyway.

Gruß,
Gundolf


I saw those statements, but by the time I looked at his computers back then, I didn't see the result in his list, so I wasn't sure why you guys were saying hat you were saying without evidence (not that you guys were lying, of course).

I think you're right. At this point its too late for that result. We'll have to watch closely with the next one.
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Message 882996 - Posted: 7 Apr 2009, 5:03:21 UTC

Five days ago I concluded and uploaded a program that had been running for about four weeks, but was 2 and 1/2 weeks in advance of the deadline, April 17th. My SETI credits have stayed at 4003 since March 20th, which was when the previous upload occurred. What gives?

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Message 883012 - Posted: 7 Apr 2009, 8:56:37 UTC - in response to Message 882996.  

Five days ago I concluded and uploaded a program that had been running for about four weeks, but was 2 and 1/2 weeks in advance of the deadline, April 17th. My SETI credits have stayed at 4003 since March 20th, which was when the previous upload occurred. What gives?

Hazugs

Which ones - those on your account page, those at a stats site or the local ones in BOINC manager?

If the latter, they get updated only when your client connects to the server for requesting new work.

Gruß,
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Message 883030 - Posted: 7 Apr 2009, 10:56:08 UTC - in response to Message 883012.  

Five days ago I concluded and uploaded a program that had been running for about four weeks, but was 2 and 1/2 weeks in advance of the deadline, April 17th. My SETI credits have stayed at 4003 since March 20th, which was when the previous upload occurred. What gives?

Hazugs

Which ones - those on your account page, those at a stats site or the local ones in BOINC manager?

If the latter, they get updated only when your client connects to the server for requesting new work.

Gruß,
Gundolf

I see to tasks. One in progress, and ont that was reporte on Apr 5, and is now validated with 1241 credits granted.


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