Simple and straight forward MESSAGE Board for problems


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Profile Gus
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Message 826064 - Posted: 2 Nov 2008, 14:37:59 UTC

Hi guys,
when I have problems getting new work, I spend ages going to various message boards and threads to find out whats going on. We should have one simple BOARD without threads hosted by head ET. And on this board we can simply see the status of operations.
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Gus in Melbourne Downunder

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Message 826075 - Posted: 2 Nov 2008, 15:02:04 UTC - in response to Message 826064.

I don't know what you're visiting, but I only come here. SETI@Home hosts only a single message board.

If you're referring to the different sections (Number Crunching, Technical News, Q&A), they're here for different various reasons (BTW, they're different forums on the same message board with different topics or "threads"). The message board hosts different forums to support a diverse group of people that wish to come here to talk about various subjects.

Profile Gus
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Message 826302 - Posted: 2 Nov 2008, 22:21:21 UTC - in response to Message 826075.

Understand all that. Thats just it. Two many boards. So where do I go to find out why com's are differed 24 hours. I have no work units. Ta
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Gus in Melbourne Downunder

John McLeod VII
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Message 826336 - Posted: 3 Nov 2008, 0:07:19 UTC

That would be way too much clutter on one forum.
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Message 826337 - Posted: 3 Nov 2008, 0:08:04 UTC - in response to Message 826302.

Understand all that. Thats just it. Two many boards. So where do I go to find out why com's are differed 24 hours. I have no work units. Ta


A pedantic point: there is only one board. The board has multiple forums.

The best places to check during problems is either Technical News or Number Crunching.

It seems that the servers are fine, but an oddity is preventing them from talking to Linux machines at the moment. If you're not using Linux, then another issue may be at play here and it would help to post some of the error messages from your Messages tab.

Profile Leaps-from-Shadows
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Message 826382 - Posted: 3 Nov 2008, 1:29:34 UTC

Gus has one computer on his account. It's a P4 3.2GHz (it says two cores, so I assume it's using Hyper-Threading) with Windows XP Home SP3.

He's complaining because he's got two work units in progress, and the rest are already completed. His machine has no work units ready to run, and for whatever reason isn't downloading more.

-----

We need to see what the Messages tab says when you try to hit the Update button, Gus. Copy and paste those lines into a reply here so we can help you fix what's wrong.
____________
Cruiser
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-4GB 667MHz DDR2 RAM
-500GB SATA HD
-Vista x64 SP1
-BOINC 6.2.19 32-bit client
-SSE3 optimized 32-bit apps

Profile Gus
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Message 826562 - Posted: 3 Nov 2008, 15:08:19 UTC - in response to Message 826382.

4/11/2008 1:58:23 AM||Memory: 1023.48 MB physical, 1.66 GB virtual
4/11/2008 1:58:23 AM||Disk: 114.49 GB total, 79.88 GB free
4/11/2008 1:58:23 AM|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 1963918; location: home; project prefs: default
4/11/2008 1:58:23 AM||General prefs: from SETI@home (last modified 2008-10-22 14:02:12)
4/11/2008 1:58:23 AM||Host location: home
4/11/2008 1:58:23 AM||General prefs: no separate prefs for home; using your defaults
4/11/2008 1:58:23 AM||Reading preferences override file
4/11/2008 1:58:44 AM|SETI@home|Fetching scheduler list
4/11/2008 1:58:45 AM||Project communication failed: attempting access to reference site
4/11/2008 1:58:47 AM||Access to reference site succeeded - project servers may be temporarily down.
4/11/2008 1:58:49 AM|SETI@home|Deferring communication for 1 days 0 hr 0 min 0 sec
4/11/2008 1:58:49 AM|SETI@home|Reason: 9 consecutive failures fetching scheduler list

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Gus in Melbourne Downunder

Profile Byron S Goodgame
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Message 826570 - Posted: 3 Nov 2008, 15:30:05 UTC - in response to Message 826562.
Last modified: 3 Nov 2008, 15:31:33 UTC

4/11/2008 1:58:23 AM||Memory: 1023.48 MB physical, 1.66 GB virtual
4/11/2008 1:58:23 AM||Disk: 114.49 GB total, 79.88 GB free
4/11/2008 1:58:23 AM|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 1963918; location: home; project prefs: default
4/11/2008 1:58:23 AM||General prefs: from SETI@home (last modified 2008-10-22 14:02:12)
4/11/2008 1:58:23 AM||Host location: home
4/11/2008 1:58:23 AM||General prefs: no separate prefs for home; using your defaults
4/11/2008 1:58:23 AM||Reading preferences override file
4/11/2008 1:58:44 AM|SETI@home|Fetching scheduler list
4/11/2008 1:58:45 AM||Project communication failed: attempting access to reference site
4/11/2008 1:58:47 AM||Access to reference site succeeded - project servers may be temporarily down.
4/11/2008 1:58:49 AM|SETI@home|Deferring communication for 1 days 0 hr 0 min 0 sec
4/11/2008 1:58:49 AM|SETI@home|Reason: 9 consecutive failures fetching scheduler list


Strange that I see "General prefs: from SETI@home (last modified 2008-10-22 "
but your times for all the lines are in april. Looks like the pc clock is set wrong or is this an old log file.
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Message 826605 - Posted: 3 Nov 2008, 17:13:24 UTC - in response to Message 826570.

Strange that I see "General prefs: from SETI@home (last modified 2008-10-22 "
but your times for all the lines are in april. Looks like the pc clock is set wrong or is this an old log file.

LOL! That's just a different date format. In this case, 4/11/2008 is November 4th 2008.
____________
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-4GB 667MHz DDR2 RAM
-500GB SATA HD
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-BOINC 6.2.19 32-bit client
-SSE3 optimized 32-bit apps

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Message 826616 - Posted: 3 Nov 2008, 17:40:58 UTC - in response to Message 826562.

4/11/2008 1:58:44 AM|SETI@home|Fetching scheduler list
4/11/2008 1:58:45 AM||Project communication failed: attempting access to reference site
4/11/2008 1:58:47 AM||Access to reference site succeeded - project servers may be temporarily down.
4/11/2008 1:58:49 AM|SETI@home|Deferring communication for 1 days 0 hr 0 min 0 sec
4/11/2008 1:58:49 AM|SETI@home|Reason: 9 consecutive failures fetching scheduler list

Those messages tell you that your BOINC can't do communications with the Seti server, but that it can do communications with the internet (through pinging the reference site at www.google.com).

Usually BOINC does shorter deferrals on the retry, although I think BOINC 5.8.16 (which you are using) did the 1 day deferral. So you could try to update to a much newer BOINC and see if that fixes your problem. The latest recommended version available for Windows XP is 6.2.19. Do read the FAQ on what changes there are between the version you're using and the BOINC 6 version. There are plenty.

As for the original problem, why you can't reach Seti, there's a couple of possibilities as well:

a) The project server is down. Nothing you can do about it, except wait until it’s back up. If the project’s website is available for browsing, check the front-page news or message boards for information about outages.

b) The project server is up, but your internet connection isn’t reaching it. This is called a “black hole server”, where the line you’re following goes into a server node on the Internet and doesn't come out, usually because the node is down. Updating to a newer version of BOINC might help, especially if you’re still using v4.x or 5.4.x. Quitting and relaunching BOINC may refresh its routing information; failing that, try rebooting the computer.

c) The client is being blocked by a firewall or proxy, one that does allow pings through on port 80, but not much else by way of communication. Make sure BOINC has permission to go through the firewall and, if you’re behind a proxy, that BOINC is set up to use the correct proxy address.
____________
Jord

Fighting for the correct use of the apostrophe, together with Weird Al Yankovic

Profile Byron S Goodgame
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Message 826625 - Posted: 3 Nov 2008, 18:18:21 UTC - in response to Message 826605.
Last modified: 3 Nov 2008, 18:35:46 UTC

Strange that I see "General prefs: from SETI@home (last modified 2008-10-22 "
but your times for all the lines are in april. Looks like the pc clock is set wrong or is this an old log file.

LOL! That's just a different date format. In this case, 4/11/2008 is November 4th 2008.

Oh, didn't realize it showed a different order than month day year on the Manager. Must be the 5.8.16 which I don't think I ever used..
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Profile Gus
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Message 826693 - Posted: 3 Nov 2008, 21:24:00 UTC - in response to Message 826625.

Hi Ageless,
I have up dated to latest version.
Here are latest messages.
Thank you for explaining things in simple terms.
I am still concerned about pinging Google, and not SETI.
I have no idea what I'm talking about, I'll shut down now and restart
computer and if it will get new work in version.

4/11/2008 8:15:45 AM||Local time is UTC +11 hours
4/11/2008 8:15:45 AM||Version change (5.8.16 -> 6.2.19)
4/11/2008 8:15:45 AM|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 1963918; location: home; project prefs: default
4/11/2008 8:15:45 AM||General prefs: from SETI@home (last modified 22-Oct-2008 14:02:12)
4/11/2008 8:15:45 AM||Computer location: home
4/11/2008 8:15:45 AM||General prefs: no separate prefs for home; using your defaults
4/11/2008 8:15:45 AM||Reading preferences override file
4/11/2008 8:15:45 AM||Preferences limit memory usage when active to 255.87MB
4/11/2008 8:15:45 AM||Preferences limit memory usage when idle to 921.13MB
4/11/2008 8:15:45 AM||Preferences limit disk usage to 4.66GB
4/11/2008 8:15:45 AM||Running CPU benchmarks
4/11/2008 8:16:16 AM||Benchmark results:
4/11/2008 8:16:16 AM|| Number of CPUs: 1
4/11/2008 8:16:16 AM|| 1323 floating point MIPS (Whetstone) per CPU
4/11/2008 8:16:16 AM|| 1982 integer MIPS (Dhrystone) per CPU

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Gus in Melbourne Downunder

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Message 826703 - Posted: 3 Nov 2008, 21:44:42 UTC - in response to Message 826693.

I am still concerned about pinging Google, and not SETI.

No need to be concerned about that. BOINC pings Google to check if your internet connection is adequately set up, to see if you are able to get onto the internet. It takes Google because that site is always up, whereas the Seti site can be down.

Then there are some 90+ other projects that can be run under BOINC. What if all the computers running BOINC on those projects started pinging Seti? That would be a denial of service attack on the servers here, rendering the project inoperable. Seti can do that all by themselves already, they don't need other computers for that. ;-)
____________
Jord

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Profile Gus
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Message 826718 - Posted: 3 Nov 2008, 22:01:50 UTC - in response to Message 826703.

Roger that Jord,

thanks for all your help. I've updated version and rebooted. Checked Firewall and setting. I think Seti is down, according to messages. So I will leave it for a day or two and see what happens.

And in future I will post else where.

Cheers and catch you all again in 6 months or so
____________
Gus in Melbourne Downunder

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