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Message 699588 - Posted: 12 Jan 2008, 16:21:50 UTC

Hi,.
I re-activated my old account and created a new team. wen i run the screensaver, the team name is not shown in the Graphic,.. also when i try to go to the results page i get the following error : Unable to handle request !

http://setiathome.berkeley.edu/results.php?userid=8794851

Also the first analyse result is lost, i analysed 2 and got credits for 1, what could be wrong ?
I used the Actualise buttun and all ready WU´s where send to the Seti server.

thnx
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PaperDragon
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Message 699888 - Posted: 13 Jan 2008, 23:38:07 UTC

You seem to have two accounts. The one stated above, 8794851, and this one you just posted with.

So it looks like the you put your computer on a new account, instead of adding it to this one. Since the other account has just started, I would remove the computer from that account, and add it to this one.


SL
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Message 700091 - Posted: 14 Jan 2008, 22:36:40 UTC

Hi there PaperDragon,..

thanx for your reply

How is it possible to create 2 accounts on only one emailaddress ?
Should technically be impossible i believe :-) Can i join the 2 accounts ?
@ the moment the screensaver shows my Teamname in it,.
The account is the newer one,.. and my old results are mentioned in
the user statistics,.. But i´m still not sure where my credits are going !!
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Odysseus
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Message 700160 - Posted: 15 Jan 2008, 4:19:40 UTC - in response to Message 700091.  
Last modified: 15 Jan 2008, 4:21:40 UTC

,.. But i´m still not sure where my credits are going !!

One certain way to determine where your hosts are attached is:

  • Log out from your account on the website.
  • Open the file “sched_request_setiathome.berkeley.edu.xml”, which you should find in the BOINC data folder.
  • Copy everything inside the <authenticator> tag (the second line of the file). This is your account key.
  • Log in to the website, but don’t enter your username & password: instead paste the account key into the lower half of the form.
  • Go to your account page and find out who you are!
  • Repeat the above for each host whose authenticator you haven’t yet tried.


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Message 700190 - Posted: 15 Jan 2008, 7:12:56 UTC

Hi Odysseus,.

I checked to find out that i do arrive at my "new" accound :
http://setiathome.berkeley.edu/show_user.php?userid=7815228
This leaves me with the question, how do i disabable this
"false" accound, whitout losing my credits :
http://setiathome.berkeley.edu/show_user.php?userid=8794851
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web03
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Message 700621 - Posted: 16 Jan 2008, 19:51:55 UTC - in response to Message 700190.  

Hi Odysseus,.

I checked to find out that i do arrive at my "new" accound :
http://setiathome.berkeley.edu/show_user.php?userid=7815228
This leaves me with the question, how do i disabable this
"false" accound, whitout losing my credits :
http://setiathome.berkeley.edu/show_user.php?userid=8794851

Blade - you can't merge two accounts. Just keep running with your 7815228 id. Your second account only has 17 credits associated with it.
Wendy



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Message 700889 - Posted: 17 Jan 2008, 21:35:06 UTC

Hi Wendy,.

Won´t it become a problem to have 2 accounds on one email address ?
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Message 700891 - Posted: 17 Jan 2008, 21:42:36 UTC - in response to Message 700889.  

Hi Wendy,.

Won´t it become a problem to have 2 accounds on one email address ?

I'll have to defer to one of the moderators for a calling on that. I would say the only time it would be a problem is if you attach more machines to your account. Sorry I couldn't be of more help.

Wendy



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Profile Jord
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Message 700892 - Posted: 17 Jan 2008, 21:43:27 UTC

You can't have two accounts on one email address.
It might be possible you used capitals in one email address, thereby misleading the database into thinking there's two addresses used. Although I think that's highly unlikely, as the DB should just read the email address as plain-text.
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Questions and Answers : Getting started : Team trubble


 
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