Problem with account activation key retrieval / system-sensed 'multiple activations'.


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Questions and Answers : Windows : Problem with account activation key retrieval / system-sensed 'multiple activations'.

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Profile Chuck Lasher
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Joined: 21 Aug 03
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Message 289 - Posted: 11 Jun 2004, 21:16:23 UTC

Prior to the database crash. I had a particular User ID. Since the crash & DB repair. That particular User ID gives an 'already activated' status, but will NOT permit reconnection, will not permit the activation code to be resent, and obviously no work, *BUT* will permit login and management of resources and preferences across multiple hosts at different levels.

Temporarily, to further test the CC-GUI, I changed the email address and had a new account created, with new activation code. This now has me effectively as two seperate users and all is fine.

Therefore, one piece of documentation (or a feature) not present (or operational) in the system for 'live' operation, is the ability to retrieve one's activation key to reset or re-activate' a user ID.

May I request such information?


Thanks,
Chuck
(chuck_lasher@mindspring.com)


Questions and Answers : Windows : Problem with account activation key retrieval / system-sensed 'multiple activations'.

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