lost my old account

Questions and Answers : Getting started : lost my old account
Message board moderation

To post messages, you must log in.

AuthorMessage
Bens73

Send message
Joined: 13 Oct 00
Posts: 2
Credit: 3,913,351
RAC: 0
Belgium
Message 652756 - Posted: 2 Oct 2007, 8:05:58 UTC

Hello, i known that my request is suspicious, but i had an old account with an old mail(nore more used) and of course i forgot my password...

My old and new account have the same except the provider of course : old = bens@mail.be / new bens@....be

Is there a way to recover my old account?
Best Regards.
ID: 652756 · Report as offensive
John McLeod VII
Volunteer developer
Volunteer tester
Avatar

Send message
Joined: 15 Jul 99
Posts: 24806
Credit: 790,712
RAC: 0
United States
Message 652787 - Posted: 2 Oct 2007, 11:08:36 UTC - in response to Message 652756.  

Hello, i known that my request is suspicious, but i had an old account with an old mail(nore more used) and of course i forgot my password...

My old and new account have the same except the provider of course : old = bens@....be / new bens@....be

Is there a way to recover my old account?
Best Regards.

Maybe.

If it was a Classic S@H account, it can be attached to one BOINC S@H. There is a link on your account page to do this. (you don't need the password).

If it was a BOINC S@H account, it depends on whether you still have a computer crunching on that account. If you do, the authenticator can be recovered from the account_setiathome.berkeley.edu.xml file. Open it in your favorite text editor and look for authenticator. OR if you still have the machine on which you last connected, the authenticator can be found in a cookie.


BOINC WIKI
ID: 652787 · Report as offensive
Bens73

Send message
Joined: 13 Oct 00
Posts: 2
Credit: 3,913,351
RAC: 0
Belgium
Message 652798 - Posted: 2 Oct 2007, 11:42:35 UTC - in response to Message 652787.  

Hello, i known that my request is suspicious, but i had an old account with an old mail(nore more used) and of course i forgot my password...

My old and new account have the same except the provider of course : old = bens@....be / new bens@....be

Is there a way to recover my old account?
Best Regards.

Maybe.

If it was a Classic S@H account, it can be attached to one BOINC S@H. There is a link on your account page to do this. (you don't need the password).

If it was a BOINC S@H account, it depends on whether you still have a computer crunching on that account. If you do, the authenticator can be recovered from the account_setiathome.berkeley.edu.xml file. Open it in your favorite text editor and look for authenticator. OR if you still have the machine on which you last connected, the authenticator can be found in a cookie.


yes it was an old classic one. But when i log (new one) i can't find the link button...

ID: 652798 · Report as offensive
John McLeod VII
Volunteer developer
Volunteer tester
Avatar

Send message
Joined: 15 Jul 99
Posts: 24806
Credit: 790,712
RAC: 0
United States
Message 652910 - Posted: 2 Oct 2007, 21:14:53 UTC - in response to Message 652798.  

Hello, i known that my request is suspicious, but i had an old account with an old mail(nore more used) and of course i forgot my password...

My old and new account have the same except the provider of course : old = bens@....be / new bens@....be

Is there a way to recover my old account?
Best Regards.

Maybe.

If it was a Classic S@H account, it can be attached to one BOINC S@H. There is a link on your account page to do this. (you don't need the password).

If it was a BOINC S@H account, it depends on whether you still have a computer crunching on that account. If you do, the authenticator can be recovered from the account_setiathome.berkeley.edu.xml file. Open it in your favorite text editor and look for authenticator. OR if you still have the machine on which you last connected, the authenticator can be found in a cookie.


yes it was an old classic one. But when i log (new one) i can't find the link button...

OK. I know that there is a link on the web site someplace. However, it disappears once you have the link made. I don't remember exactly where it is.


BOINC WIKI
ID: 652910 · Report as offensive
PaperDragon
Volunteer tester
Avatar

Send message
Joined: 27 Aug 99
Posts: 170
Credit: 8,903,782
RAC: 4
Canada
Message 653805 - Posted: 4 Oct 2007, 4:00:37 UTC

Looks like the last link on the For SETI@home Classic participants web page


SL
ID: 653805 · Report as offensive
Indoman

Send message
Joined: 3 Jun 99
Posts: 1
Credit: 5,278
RAC: 0
United States
Message 658497 - Posted: 12 Oct 2007, 18:35:46 UTC - in response to Message 653805.  

thanks for the info ... it helped me as well =)
ID: 658497 · Report as offensive
Patrick Steel

Send message
Joined: 12 Oct 07
Posts: 1
Credit: 362,658
RAC: 0
Australia
Message 658609 - Posted: 12 Oct 2007, 22:00:37 UTC

I have a similar question, except that I ran SETI about 6 years ago and dont have the old machine. The only record I have left is my old account email address (no password and email address is no longer valid). Can I port over my old account to a new one using my old email address ??
ID: 658609 · Report as offensive
John McLeod VII
Volunteer developer
Volunteer tester
Avatar

Send message
Joined: 15 Jul 99
Posts: 24806
Credit: 790,712
RAC: 0
United States
Message 658775 - Posted: 13 Oct 2007, 1:55:40 UTC - in response to Message 658609.  

I have a similar question, except that I ran SETI about 6 years ago and dont have the old machine. The only record I have left is my old account email address (no password and email address is no longer valid). Can I port over my old account to a new one using my old email address ??

This is supposed to work. About a year ago the requirement for the password was dropped. Since you have a BOINC account, you should have a link available someplace that allows you to attach the Classic account.


BOINC WIKI
ID: 658775 · Report as offensive
JPS2

Send message
Joined: 5 Oct 03
Posts: 2
Credit: 278,413
RAC: 0
United States
Message 659180 - Posted: 13 Oct 2007, 18:32:20 UTC
Last modified: 13 Oct 2007, 18:52:32 UTC

I too have a similar question. I originally joined the Seti@Home project in 1997 or 1998--(I'm not sure when exactly, could have been early 1999). I lost record of my old user account data when my computer's hard drive crashed. Since I had no way back then to claim my old account, I created a new account and started processing data again.

The only difference between my old account and new account is that I put a "2" on the end of my user name. Both accounts were Classic Seti accounts. When I converted to BOINC, I linked to my second classic account but had no way to find, and thus link to, my first classic account.

Is there any way to claim my original account? My email address was a CompuServe address, so it does not exist anymore.

Thanks,
Jeff

*****

Okay, I searched the forum and I now understand that it is not possible to combine two old Classic accounts into one BOINC account.

So, the question I have now is this:

Is there a way to reclaim my original, first Classic SETI account? If so, I can then create a second BOINC account and link to it.


ID: 659180 · Report as offensive
John McLeod VII
Volunteer developer
Volunteer tester
Avatar

Send message
Joined: 15 Jul 99
Posts: 24806
Credit: 790,712
RAC: 0
United States
Message 659341 - Posted: 13 Oct 2007, 22:29:51 UTC - in response to Message 659180.  

I too have a similar question. I originally joined the Seti@Home project in 1997 or 1998--(I'm not sure when exactly, could have been early 1999). I lost record of my old user account data when my computer's hard drive crashed. Since I had no way back then to claim my old account, I created a new account and started processing data again.

The only difference between my old account and new account is that I put a "2" on the end of my user name. Both accounts were Classic Seti accounts. When I converted to BOINC, I linked to my second classic account but had no way to find, and thus link to, my first classic account.

Is there any way to claim my original account? My email address was a CompuServe address, so it does not exist anymore.

Thanks,
Jeff

*****

Okay, I searched the forum and I now understand that it is not possible to combine two old Classic accounts into one BOINC account.

So, the question I have now is this:

Is there a way to reclaim my original, first Classic SETI account? If so, I can then create a second BOINC account and link to it.


If you know the email address of the old account (it does not have to be an active email address, but you do have to know it) you can attach it to an account that does not have another classic account attached.


BOINC WIKI
ID: 659341 · Report as offensive
JPS2

Send message
Joined: 5 Oct 03
Posts: 2
Credit: 278,413
RAC: 0
United States
Message 659397 - Posted: 14 Oct 2007, 1:17:24 UTC - in response to Message 659341.  

If you know the email address of the old account (it does not have to be an active email address, but you do have to know it) you can attach it to an account that does not have another classic account attached.


Thanks, John!
ID: 659397 · Report as offensive
E. Wells Brewer

Send message
Joined: 25 Mar 06
Posts: 2
Credit: 514,591
RAC: 0
United States
Message 661306 - Posted: 17 Oct 2007, 16:50:57 UTC

Good morning. I am another victim of having not used his account in quite some time. I do have my email address and have sent myself my account key. However, upon logging in, S@H is indicating that my account was created mid 2006 and i have zero credits :-/

Any assistance in recovering the lost stats would be very much appreciated.

Thanks!

- dmess0r
ID: 661306 · Report as offensive
OzzFan Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
Volunteer tester
Avatar

Send message
Joined: 9 Apr 02
Posts: 15691
Credit: 84,761,841
RAC: 28
United States
Message 661331 - Posted: 17 Oct 2007, 18:03:55 UTC - in response to Message 661306.  

Good morning. I am another victim of having not used his account in quite some time. I do have my email address and have sent myself my account key. However, upon logging in, S@H is indicating that my account was created mid 2006 and i have zero credits :-/

Any assistance in recovering the lost stats would be very much appreciated.

Thanks!

- dmess0r


After you create your new BOINC-SETI account (which you have already done), you must then link the new account to your old SETI@Home (dubbed "SETI Classic") to it via the appropriate option provided here.

Note that when you link your old account, the joined date should be correct, but all your old credits will not be converted over to the new SETI due to an incompatibility in the way credits are now given. Your old stats will remain a separate stat in your account to show your participation.
ID: 661331 · Report as offensive
E. Wells Brewer

Send message
Joined: 25 Mar 06
Posts: 2
Credit: 514,591
RAC: 0
United States
Message 664634 - Posted: 22 Oct 2007, 22:04:42 UTC - in response to Message 661331.  

Good morning. I am another victim of having not used his account in quite some time. I do have my email address and have sent myself my account key. However, upon logging in, S@H is indicating that my account was created mid 2006 and i have zero credits :-/

Any assistance in recovering the lost stats would be very much appreciated.

Thanks!

- dmess0r


After you create your new BOINC-SETI account (which you have already done), you must then link the new account to your old SETI@Home (dubbed "SETI Classic") to it via the appropriate option provided here.

Note that when you link your old account, the joined date should be correct, but all your old credits will not be converted over to the new SETI due to an incompatibility in the way credits are now given. Your old stats will remain a separate stat in your account to show your participation.


Thanks for the prompt response OzzFan. I have done just what you asked (or at least I think I have) and yet I still have no way to claim my old credits. :-/ Please help.
ID: 664634 · Report as offensive
OzzFan Crowdfunding Project Donor*Special Project $75 donorSpecial Project $250 donor
Volunteer tester
Avatar

Send message
Joined: 9 Apr 02
Posts: 15691
Credit: 84,761,841
RAC: 28
United States
Message 665099 - Posted: 23 Oct 2007, 13:09:25 UTC

Did you click on the link under "If you are already using BOINC"?
ID: 665099 · Report as offensive
Atemfrei

Send message
Joined: 21 Jun 03
Posts: 2
Credit: 7,063,541
RAC: 0
Switzerland
Message 690583 - Posted: 11 Dec 2007, 4:43:57 UTC - in response to Message 665099.  

Did you click on the link under "If you are already using BOINC"?


Having also problems claiming my old credits. After clicking on that option and entering my old e-mail address it gives me the answer:
This e-mail address (xxx@xxx.xx) belongs to an active BOINC account.

So what now ? Old e-mail address doesn't exists any more, and I don't have any other Informations left from the old account.
Accountnames are both Atemfrei.

Thanks for help
ID: 690583 · Report as offensive
Profile Jakob Creutzfeld
Volunteer tester
Avatar

Send message
Joined: 13 Oct 00
Posts: 611
Credit: 2,025,000
RAC: 0
Germany
Message 690606 - Posted: 11 Dec 2007, 7:26:38 UTC - in response to Message 690583.  
Last modified: 11 Dec 2007, 7:27:39 UTC

Did you click on the link under "If you are already using BOINC"?


Having also problems claiming my old credits. After clicking on that option and entering my old e-mail address it gives me the answer:
This e-mail address (xxx@xxx.xx) belongs to an active BOINC account.

So what now ? Old e-mail address doesn't exists any more, and I don't have any other Informations left from the old account.
Accountnames are both Atemfrei.

Thanks for help


Hi Atemfrei,

there's already a classic account linked to your BOINC account (see your account, 3 classic WUs, 144 hours). You can only link one classic account to each BOINC account. It is not possible to link several classic accounts to one BOINC account.

HTH
Andy
ID: 690606 · Report as offensive

Questions and Answers : Getting started : lost my old account


 
©2024 University of California
 
SETI@home and Astropulse are funded by grants from the National Science Foundation, NASA, and donations from SETI@home volunteers. AstroPulse is funded in part by the NSF through grant AST-0307956.