Panic Mode On (5) Server Problems!


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Message 585803 - Posted: 12 Jun 2007, 16:23:05 UTC
Last modified: 12 Jun 2007, 16:31:47 UTC

I can't download and I can't report, I can upload, Last week after the outage It worked, Slowly But It worked. Now It's back to the way It was before and It's BROKEN Again, So can somebody please fix this? As I'm getting real discouraged, When Seti works, Someone just has to tinker and We end up being Beta testers for the Server software...........

6/12/2007 8:56:53 AM|SETI@home|Scheduler request failed: HTTP internal server error
6/12/2007 8:56:53 AM|SETI@home|Deferring communication 1 min 0 sec, because scheduler request failed
6/12/2007 8:57:54 AM|SETI@home|Fetching scheduler list
6/12/2007 8:58:00 AM|SETI@home|Master file download succeeded
6/12/2007 8:58:05 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 8:58:05 AM|SETI@home|Requesting 1845983 seconds of new work, and reporting 30 completed tasks
6/12/2007 8:59:11 AM|SETI@home|Scheduler request failed: HTTP service unavailable
6/12/2007 8:59:11 AM|SETI@home|Deferring communication 1 min 0 sec, because scheduler request failed
6/12/2007 9:00:13 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:00:13 AM|SETI@home|Requesting 1846682 seconds of new work, and reporting 30 completed tasks
6/12/2007 9:01:20 AM|SETI@home|Scheduler request failed: HTTP service unavailable
6/12/2007 9:01:20 AM|SETI@home|Deferring communication 1 min 0 sec, because scheduler request failed
6/12/2007 9:02:22 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:02:22 AM|SETI@home|Requesting 1847118 seconds of new work, and reporting 30 completed tasks
6/12/2007 9:03:39 AM|SETI@home|Scheduler request failed: HTTP internal server error
6/12/2007 9:03:39 AM|SETI@home|Deferring communication 1 min 0 sec, because scheduler request failed
6/12/2007 9:04:40 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:04:40 AM|SETI@home|Requesting 1847686 seconds of new work, and reporting 30 completed tasks
6/12/2007 9:05:32 AM|SETI@home|Scheduler request failed: HTTP internal server error
6/12/2007 9:05:32 AM|SETI@home|Deferring communication 1 min 0 sec, because scheduler request failed
6/12/2007 9:05:52 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:05:52 AM|SETI@home|Requesting 1847972 seconds of new work, and reporting 30 completed tasks
6/12/2007 9:06:49 AM|SETI@home|Scheduler request failed: HTTP internal server error
6/12/2007 9:06:49 AM|SETI@home|Deferring communication 1 min 42 sec, because scheduler request failed
6/12/2007 9:08:32 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:08:32 AM|SETI@home|Requesting 1848711 seconds of new work, and reporting 30 completed tasks
6/12/2007 9:09:38 AM|SETI@home|Scheduler request failed: HTTP service unavailable
6/12/2007 9:09:38 AM|SETI@home|Deferring communication 2 min 42 sec, because scheduler request failed
6/12/2007 9:12:22 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:12:22 AM|SETI@home|Requesting 1850005 seconds of new work, and reporting 30 completed tasks
6/12/2007 9:13:23 AM|SETI@home|Scheduler request failed: HTTP internal server error
6/12/2007 9:13:23 AM|SETI@home|Deferring communication 10 min 33 sec, because scheduler request failed
6/12/2007 9:16:39 AM|SETI@home|Sending scheduler request: Requested by user
6/12/2007 9:16:39 AM|SETI@home|Requesting 1851070 seconds of new work, and reporting 30 completed tasks
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Message 585845 - Posted: 12 Jun 2007, 18:03:57 UTC


I actually just got some work (where as before while you could i couldn't).
But it was on the 3rd attempt (after 20 or so others 4-8 hours earlier didn't get any).
Looking at the Server Status page & Scarecrows graphs it would appear there are still bottlenecks in the database.
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Message 585890 - Posted: 12 Jun 2007, 20:15:14 UTC - in response to Message 585845.


I actually just got some work (where as before while you could i couldn't).
But it was on the 3rd attempt (after 20 or so others 4-8 hours earlier didn't get any).
Looking at the Server Status page & Scarecrows graphs it would appear there are still bottlenecks in the database.

It almost sounds like Whack a mole. sigh.
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Message 585921 - Posted: 12 Jun 2007, 20:33:49 UTC
Last modified: 12 Jun 2007, 20:34:05 UTC



I can UPLOAD and REPORT now like it must.. ;-)

I can't tell something about DOWNLOAD, because BOINC don't ask for new work! :-)


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Message 586059 - Posted: 13 Jun 2007, 1:07:33 UTC


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Message 588103 - Posted: 17 Jun 2007, 9:04:30 UTC
Last modified: 17 Jun 2007, 9:18:45 UTC

No problems with uploading, downloading or reporting.
But boy is the main page, and getting to the forums, slow.
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Message 588146 - Posted: 17 Jun 2007, 15:59:39 UTC
Last modified: 17 Jun 2007, 16:00:05 UTC

The cricket graphs are showing something amiss. Able to upload and report but unable to download. Looks like this started about an hour ago.

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Message 588150 - Posted: 17 Jun 2007, 16:09:28 UTC
Last modified: 17 Jun 2007, 16:10:40 UTC

Yep, the backend died again. It must have been getting intermittantly slow much earlier than when it went over the cliff, since I have my hosts setup with massive negative LTD's for the backup projects and one of them DL'ed an EAH around 03:30 UTC.

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Message 588151 - Posted: 17 Jun 2007, 16:14:18 UTC

The uploading to the servers is working perfectly but to get new work it tels me the following:

17-6-2007 17:08:58|SETI@home|Restarting task 12ap99ab.4134.31664.572166.3.188_0 using setiathome_enhanced version 517
17-6-2007 18:01:36|SETI@home|Sending scheduler request: Requested by user
17-6-2007 18:01:36|SETI@home|(not requesting new work or reporting completed tasks)
17-6-2007 18:01:41|SETI@home|Scheduler RPC succeeded [server version 509]
17-6-2007 18:01:41|SETI@home|Deferring communication for 11 sec
17-6-2007 18:01:41|SETI@home|Reason: requested by project
17-6-2007 18:06:11|SETI@home|Sending scheduler request: Requested by user
17-6-2007 18:06:11|SETI@home|(not requesting new work or reporting completed tasks)
17-6-2007 18:06:16|SETI@home|Scheduler RPC succeeded [server version 509]
17-6-2007 18:06:16|SETI@home|Deferring communication for 11 sec
17-6-2007 18:06:16|SETI@home|Reason: requested by project

So within a few hours I am getting dry of workunits, what can I do about it except start with a other project.

Regards Browny



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Message 588158 - Posted: 17 Jun 2007, 16:45:08 UTC

I now have a bunch of new WU's assigned (but not yet downloaded) again. I set SETI to "No new work" for the time being so the list doesn't grow any longer.
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Message 588179 - Posted: 17 Jun 2007, 17:05:38 UTC - in response to Message 588158.

I now have a bunch of new WU's assigned (but not yet downloaded) again. I set SETI to "No new work" for the time being so the list doesn't grow any longer.

Strange...Mine are all working so well I don't even get to abuse my buttons.
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Message 588189 - Posted: 17 Jun 2007, 17:38:49 UTC
Last modified: 17 Jun 2007, 17:40:01 UTC

I am also getting WU assigned but they are unable to download, also over the last few days the website has been very slow ( it took about 10 minutes to load this page) and the time it usually takes for me to complete WUs has doubled.

6/17/2007 1:07:13 PM|SETI@home|Sending scheduler request: To fetch work
6/17/2007 1:07:13 PM|SETI@home|Requesting 25920 seconds of new work
6/17/2007 1:07:18 PM|SETI@home|Scheduler RPC succeeded [server version 509]
6/17/2007 1:07:18 PM|SETI@home|Deferring communication for 11 sec
6/17/2007 1:07:18 PM|SETI@home|Reason: requested by project
6/17/2007 1:07:20 PM|SETI@home|[file_xfer] Started download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:07:42 PM||Project communication failed: attempting access to reference site
6/17/2007 1:07:42 PM|SETI@home|[file_xfer] Temporarily failed download of 21fe99aa.15509.5792.128394.3.249: system connect
6/17/2007 1:07:42 PM|SETI@home|Backing off 1 min 0 sec on download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:07:43 PM||Access to reference site succeeded - project servers may be temporarily down.
6/17/2007 1:08:13 PM|SETI@home|[file_xfer] Started download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:08:13 PM|SETI@home|Sending scheduler request: Requested by user
6/17/2007 1:08:13 PM|SETI@home|(not requesting new work or reporting completed tasks)
6/17/2007 1:08:18 PM|SETI@home|Scheduler RPC succeeded [server version 509]
6/17/2007 1:08:18 PM|SETI@home|Deferring communication for 11 sec
6/17/2007 1:08:18 PM|SETI@home|Reason: requested by project
6/17/2007 1:08:36 PM||Project communication failed: attempting access to reference site
6/17/2007 1:08:36 PM|SETI@home|[file_xfer] Temporarily failed download of 21fe99aa.15509.5792.128394.3.249: system connect
6/17/2007 1:08:36 PM|SETI@home|Backing off 1 min 0 sec on download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:08:37 PM||Access to reference site succeeded - project servers may be temporarily down.
6/17/2007 1:09:36 PM|SETI@home|[file_xfer] Started download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:09:58 PM||Project communication failed: attempting access to reference site
6/17/2007 1:09:58 PM|SETI@home|[file_xfer] Temporarily failed download of 21fe99aa.15509.5792.128394.3.249: system connect
6/17/2007 1:09:58 PM|SETI@home|Backing off 1 min 0 sec on download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:09:59 PM||Access to reference site succeeded - project servers may be temporarily down.
6/17/2007 1:10:58 PM|SETI@home|[file_xfer] Started download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:11:20 PM||Project communication failed: attempting access to reference site
6/17/2007 1:11:20 PM|SETI@home|[file_xfer] Temporarily failed download of 21fe99aa.15509.5792.128394.3.249: system connect
6/17/2007 1:11:20 PM|SETI@home|Backing off 1 min 0 sec on download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:11:21 PM||Access to reference site succeeded - project servers may be temporarily down.
6/17/2007 1:12:20 PM|SETI@home|[file_xfer] Started download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:12:42 PM||Project communication failed: attempting access to reference site
6/17/2007 1:12:42 PM|SETI@home|[file_xfer] Temporarily failed download of 21fe99aa.15509.5792.128394.3.249: system connect
6/17/2007 1:12:42 PM|SETI@home|Backing off 1 min 28 sec on download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:12:43 PM||Access to reference site succeeded - project servers may be temporarily down.
6/17/2007 1:14:10 PM|SETI@home|[file_xfer] Started download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:14:32 PM||Project communication failed: attempting access to reference site
6/17/2007 1:14:32 PM|SETI@home|[file_xfer] Temporarily failed download of 21fe99aa.15509.5792.128394.3.249: system connect
6/17/2007 1:14:32 PM|SETI@home|Backing off 4 min 28 sec on download of file 21fe99aa.15509.5792.128394.3.249
6/17/2007 1:14:34 PM||Access to reference site succeeded - project servers may be temporarily down.

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Message 588257 - Posted: 17 Jun 2007, 19:36:55 UTC - in response to Message 588146.

The cricket graphs are showing something amiss. Able to upload and report but unable to download. Looks like this started about an hour ago.

Yeah same here.

BTW, Your icon is pretty, But how about a larger pic so We can see the details better?

Cat and Fish, Neat combo.
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Message 588263 - Posted: 17 Jun 2007, 20:07:47 UTC - in response to Message 588257.
Last modified: 17 Jun 2007, 20:08:24 UTC

Looks like downloads are working again (6 down and about 40 to go for me).

The cricket graphs are showing something amiss. Able to upload and report but unable to download. Looks like this started about an hour ago.

Yeah same here.

BTW, Your icon is pretty, But how about a larger pic so We can see the details better?

Cat and Fish, Neat combo.


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Message 595752 - Posted: 30 Jun 2007, 11:14:56 UTC


Not really something to panic about, but it seems as good a thread as any to use- noticed that the network traffic has been steadily climbing over the last week or so.
Used to hover around the 22Mb/s mark, now it's sitting around the 30Mb/s mark.
Have we picked up that many more active participants over the last week?
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Message 595760 - Posted: 30 Jun 2007, 11:27:06 UTC - in response to Message 595752.


Not really something to panic about, but it seems as good a thread as any to use- noticed that the network traffic has been steadily climbing over the last week or so.
Used to hover around the 22Mb/s mark, now it's sitting around the 30Mb/s mark.
Have we picked up that many more active participants over the last week?


I don't know about anyone else, but I recently have been getting a LOT of very SMALL WUs instead of the medium-large ones I have in the past. That tends to increase network usage.

Another possibility is that a lot of 5.10.7 users set their cache to 0 with x additional to crunch; causing Report Results Immediately type of behavior...also increases network traffic.

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Message 595762 - Posted: 30 Jun 2007, 11:36:05 UTC - in response to Message 595760.


Not really something to panic about, but it seems as good a thread as any to use- noticed that the network traffic has been steadily climbing over the last week or so.
Used to hover around the 22Mb/s mark, now it's sitting around the 30Mb/s mark.
Have we picked up that many more active participants over the last week?


I don't know about anyone else, but I recently have been getting a LOT of very SMALL WUs instead of the medium-large ones I have in the past. That tends to increase network usage.

Another possibility is that a lot of 5.10.7 users set their cache to 0 with x additional to crunch; causing Report Results Immediately type of behavior...also increases network traffic.


We also need to remember we are now doing the "aborted by project" thing. That will bump up the network traffic, as WU's aborted from people's caches are replaced with "fresh" WU's.
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Message 595788 - Posted: 30 Jun 2007, 12:21:36 UTC

What is the best chash size to have?


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Message 595829 - Posted: 30 Jun 2007, 13:54:55 UTC - in response to Message 595788.

What is the best chash size to have?



You're going to get responses that all over the board. I have mine set at 10 days so I don't have to deal with the somewhat daily issues of 'no work available', 'can't get downloads', 'servers down', etc. You will also hear that with 10 days cashe you will not be able to crunch everthing and work will 'expire', not the case, BOINC crunch's WU's based on WU expiration date, not when you got it. So from my perspective, think BIG :)

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Message 595849 - Posted: 30 Jun 2007, 14:33:00 UTC - in response to Message 595829.

What is the best chash size to have?



You're going to get responses that all over the board. I have mine set at 10 days so I don't have to deal with the somewhat daily issues of 'no work available', 'can't get downloads', 'servers down', etc. You will also hear that with 10 days cashe you will not be able to crunch everthing and work will 'expire', not the case, BOINC crunch's WU's based on WU expiration date, not when you got it. So from my perspective, think BIG :)


On the other hand (or other side of the board), with a 10-day cache and using the latest BOINC clients, many of those WUs will be aborted before they get a chance to run because the quorum will already have been met. The penalty for this is the space they take up on your harddrive plus the bandwidth to download them and their replacements.

I run with a 0 days connect setting and a 1.5 days additional work value. But I run multiple projects and have broadband, so I'm 'always on' anyway. YMMV.

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