BOINC not running properly on my PCs


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Message 538619 - Posted: 30 Mar 2007, 9:16:24 UTC

Since BOINC came out I havent been able to properly download any packets.
I have it installed on several machines and on each one it is the same.
I install it, choose SETI as my work and wait.

It tells me numerous times that it tries to connect and fails. I havent been able to download a work order for a year now and it is rather by happenstance that I landed in this forum and decided to tell you about it. I had given up on BOINC last year.

Why did you replace the old client ? It did its job - never change a running system!

BOINC made my notebook crash a couple of times and the screensaver mode was responsible for that.

All in all I am pretty disappointed with BOINC and de-installed it on all machines as it procured problems which I really have not the time nor the energy to solve.

I like to help researching, no questions asked, but if its made difficult, time onsuming and in addition endangers my own work I _have_to_ quit!
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Message 538624 - Posted: 30 Mar 2007, 10:00:27 UTC

Boinc really is running very well and very stable in the majority of systems today and has proven a great platform for distributed computing.

I have a similar problem with yours but only in Win Vista. My WinXP clients are working fine!

Every day, I am more and more convinced that connection problems are related with routers and firewalls. I can’t find a reason for it not to connect to the server but firewalled.

Can anyone tell us some basics related to how (port or what ever) boinc make its connections to the internet?
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Message 538639 - Posted: 30 Mar 2007, 10:59:50 UTC - in response to Message 538624.

Boinc really is running very well and very stable in the majority of systems today and has proven a great platform for distributed computing.

I have a similar problem with yours but only in Win Vista. My WinXP clients are working fine!

Every day, I am more and more convinced that connection problems are related with routers and firewalls. I can’t find a reason for it not to connect to the server but firewalled.

Can anyone tell us some basics related to how (port or what ever) boinc make its connections to the internet?


> i may be mistaken but try these . . .

seti.ssl.berkeley.edu 128.32.18.152
http://setiboinc.ssl.berkeley.edu 128.32.18.173 PORT 80

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Message 538723 - Posted: 30 Mar 2007, 17:27:27 UTC - in response to Message 538619.

Since BOINC came out I havent been able to properly download any packets.
I have it installed on several machines and on each one it is the same.
I install it, choose SETI as my work and wait.


What do the messages say in the Messages tab? This will help us find out why it's failing to do as it's programmed on your machine.

Why did you replace the old client ? It did its job - never change a running system!


Please read Matt Lebofsky's post as to why the old client is no longer with us (and some other facts).

BOINC made my notebook crash a couple of times and the screensaver mode was responsible for that.


Quite probable. The rewritten screen saver is more demanding of video hardware than before. Personally, I'd recommend simply not using the screen saver because it takes away processing power that could be put toward the science.

All in all I am pretty disappointed with BOINC and de-installed it on all machines as it procured problems which I really have not the time nor the energy to solve.

I like to help researching, no questions asked, but if its made difficult, time onsuming and in addition endangers my own work I _have_to_ quit!


I'm very sorry that you are having problems. I assure you, if you're willing, someone here can help get this resolved.

I have witnessed complete computer novices install this software and get it up and running without issue, so I assure you it generally is easy to use, so something must be preventing BOINC from doing as it's supposed to.
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Message 539956 - Posted: 2 Apr 2007, 10:53:55 UTC

Ok, I will try and re-install it and if it works, ok.
If it doesnt, I will make some screenshots and see what data I can scrounge up, Event viewer etc and send that to you ...

Sigh, all for finding a sign of life :)
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Message 540142 - Posted: 2 Apr 2007, 21:31:16 UTC - in response to Message 539956.

Ok, I will try and re-install it and if it works, ok.
If it doesnt, I will make some screenshots and see what data I can scrounge up, Event viewer etc and send that to you ...
Sigh, all for finding a sign of life :)

Your computer is giving the error code of -200. This means ERR_WRONG_SIZE -200 wrong size. It is saying the jpg file is the wrong size. I would agree that downloading a brand new file and installing that may fix the problem. Do not download the jpg file, download the whole client and start over.
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Message 540434 - Posted: 3 Apr 2007, 13:34:49 UTC

Hi Fin,

Some ISPs compact graphics files (jpg, gif, etc) when you try to download them. If the reinstall doesn't work, try downloading the jpg file manually. You can get it here. Move it to your project folder, which is generally located at C:\\Program Files\\BOINC\\projects\\setiathome.berkeley.edu and only then start you BOINC client. HTH,

Regards,
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Message 547715 - Posted: 17 Apr 2007, 11:07:23 UTC - in response to Message 540434.

Ok, I copied this out of the message box:

17.04.2007 13:01:40||Starting BOINC client version 5.8.15 for windows_intelx86
17.04.2007 13:01:40||log flags: task, file_xfer, sched_ops
17.04.2007 13:01:40||Libraries: libcurl/7.16.0 OpenSSL/0.9.8a zlib/1.2.3
17.04.2007 13:01:40||Data directory: C:\\Program Files\\BOINC
17.04.2007 13:01:40||Processor: 1 GenuineIntel Intel(R) Pentium(R) M processor 2.13GHz [x86 Family 6 Model 13 Stepping 8] [fpu tsc pae sse sse2 mmx]
17.04.2007 13:01:40||Memory: 2.00 GB physical, 3.85 GB virtual
17.04.2007 13:01:40||Disk: 51.84 GB total, 4.73 GB free
17.04.2007 13:01:40|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 2769237; location: home; project prefs: default
17.04.2007 13:01:40||General prefs: from SETI@home (last modified 2005-11-27 18:52:10)
17.04.2007 13:01:40||Host location: home
17.04.2007 13:01:40||General prefs: no separate prefs for home; using your defaults
17.04.2007 13:01:40||Reading preferences override file
17.04.2007 13:01:40|SETI@home|Sending scheduler request: To fetch work
17.04.2007 13:01:40|SETI@home|Requesting 8640 seconds of new work, and reporting 1 completed tasks
17.04.2007 13:01:45|SETI@home|Scheduler RPC succeeded [server version 509]
17.04.2007 13:01:45|SETI@home|Deferring communication for 11 sec
17.04.2007 13:01:45|SETI@home|Reason: requested by project
17.04.2007 13:01:47|SETI@home|[file_xfer] Started download of file seti515.jpg
17.04.2007 13:01:47|SETI@home|[file_xfer] Started download of file 27se04aa.20012.5280.534648.3.161
17.04.2007 13:01:49|SETI@home|Incomplete read of 4250.000000 < 5KB for seti515.jpg - truncating
17.04.2007 13:01:49|SETI@home|[file_xfer] Finished download of file seti515.jpg
17.04.2007 13:01:49|SETI@home|[file_xfer] Throughput 3777 bytes/sec
17.04.2007 13:01:49|SETI@home|[error] Checksum or signature error for seti515.jpg
17.04.2007 13:01:50|SETI@home|Deferring communication for 1 min 0 sec
17.04.2007 13:01:50|SETI@home|Reason: Unrecoverable error for result 27se04aa.20012.5280.534648.3.161_2 (app_version download error: couldn't get input files:<file_xfer_error> <file_name>seti515.jpg</file_name> <error_code>-200</error_code></file_xfer_error>)
17.04.2007 13:01:52|SETI@home|[file_xfer] Finished download of file 27se04aa.20012.5280.534648.3.161
17.04.2007 13:01:52|SETI@home|[file_xfer] Throughput 81471 bytes/sec


I DLed the seti515.jpg from the folder mentioned in this thread to no avail. It still tries to DL it, still gives me the error.

What should I try next?
My BOINC version is uptodate, I DLed it right when I made this thread a couple of weeks ago so it *should* be able to fulfill its job. (Other people have no problems with it, or so I was told)
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Message 547722 - Posted: 17 Apr 2007, 11:42:07 UTC - in response to Message 547715.

17.04.2007 13:01:49|SETI@home|[error] Checksum or signature error for seti515.jpg
17.04.2007 13:01:50|SETI@home|Deferring communication for 1 min 0 sec
17.04.2007 13:01:50|SETI@home|Reason: Unrecoverable error for result 27se04aa.20012.5280.534648.3.161_2 (app_version download error: couldn't get input files:<file_xfer_error> <file_name>seti515.jpg</file_name> <error_code>-200</error_code></file_xfer_error>)

What should I try next?


Hi Fin,

there is an option to skip the image file verification in your general preferences. Go to Your Account, then click general perferences (view or edit). Scroll down to where it states "Skip image file verification?" and change this to "yes" (to change it, you must click on "edit preferences" right beneath). Save your changes (hit "Update preferences" button at the end of that page).

Now, open BOINC Manager, projects tab (in advanced view mode), highlight "Seti@Home" in the right hand list and click Update on the left. Then have a look on the messages tab to see if the error still appears.

If it still doesn't work, there are some other work arounds to try, so please report back.

Andy

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Message 547725 - Posted: 17 Apr 2007, 11:45:27 UTC

Some of the network speed up programs do so by compressing images with lossy compression - the image looks sort of OK, but it does not have the same bits that it did originally, so the checksum fails to match.
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Message 548514 - Posted: 18 Apr 2007, 14:28:11 UTC

Ok, I deactivated the IMG file verification as suggested, thanks for the info!

But now BOINC doesnt even begin to download - temp problem?

18.04.2007 16:12:20|SETI@home|Sending scheduler request: To fetch work
18.04.2007 16:12:20|SETI@home|Requesting 8640 seconds of new work
18.04.2007 16:12:25|SETI@home|Scheduler RPC succeeded [server version 509]
18.04.2007 16:12:25|SETI@home|Deferring communication for 11 sec
18.04.2007 16:12:25|SETI@home|Reason: requested by project
18.04.2007 16:12:27|SETI@home|[file_xfer] Started download of file seti515.jpg
18.04.2007 16:12:27|SETI@home|[file_xfer] Started download of file 22no04aa.23200.23713.1003390.3.180
18.04.2007 16:13:45|SETI@home|Sending scheduler request: Requested by user
18.04.2007 16:13:45|SETI@home|(not requesting new work or reporting completed tasks)
18.04.2007 16:13:50|SETI@home|Scheduler RPC succeeded [server version 509]
18.04.2007 16:13:50|SETI@home|Deferring communication for 11 sec
18.04.2007 16:13:50|SETI@home|Reason: requested by project
18.04.2007 16:15:07|SETI@home|Deferring communication for 1 min 0 sec
18.04.2007 16:15:07|SETI@home|Reason: Unrecoverable error for result 22no04aa.23200.23713.1003390.3.180_4 (app_version download error: couldn't get input files:<file_xfer_error> <file_name>seti515.jpg</file_name> <error_code>-114</error_code> <error_message>user requested transfer abort</error_message></file_xfer_error>)
18.04.2007 16:15:26|SETI@home|Sending scheduler request: Requested by user
18.04.2007 16:15:26|SETI@home|Requesting 8640 seconds of new work, and reporting 1 completed tasks
18.04.2007 16:15:31|SETI@home|Scheduler RPC succeeded [server version 509]
18.04.2007 16:15:31|SETI@home|Deferring communication for 11 sec
18.04.2007 16:15:31|SETI@home|Reason: requested by project
18.04.2007 16:15:33|SETI@home|[file_xfer] Started download of file seti515.jpg
18.04.2007 16:15:33|SETI@home|[file_xfer] Started download of file 22no04aa.13842.30321.136088.3.237
18.04.2007 16:17:43|SETI@home|[file_xfer] Temporarily failed download of seti515.jpg: http error
18.04.2007 16:17:43|SETI@home|Backing off 1 min 0 sec on download of file seti515.jpg
18.04.2007 16:17:43|SETI@home|[file_xfer] Temporarily failed download of 22no04aa.13842.30321.136088.3.237: http error
18.04.2007 16:17:43|SETI@home|Backing off 1 min 0 sec on download of file 22no04aa.13842.30321.136088.3.237
18.04.2007 16:18:43|SETI@home|[file_xfer] Started download of file seti515.jpg
18.04.2007 16:18:43|SETI@home|[file_xfer] Started download of file 22no04aa.13842.30321.136088.3.237
18.04.2007 16:21:44|SETI@home|[file_xfer] Temporarily failed download of seti515.jpg: http error
18.04.2007 16:21:44|SETI@home|Backing off 1 min 0 sec on download of file seti515.jpg
18.04.2007 16:21:44|SETI@home|[file_xfer] Temporarily failed download of 22no04aa.13842.30321.136088.3.237: http error
18.04.2007 16:21:44|SETI@home|Backing off 1 min 0 sec on download of file 22no04aa.13842.30321.136088.3.237
18.04.2007 16:22:44|SETI@home|[file_xfer] Started download of file seti515.jpg
18.04.2007 16:22:44|SETI@home|[file_xfer] Started download of file 22no04aa.13842.30321.136088.3.237


I cancelled one download since nothing happened, I suppose thats the unrecov error in the middle.
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Message 548553 - Posted: 18 Apr 2007, 16:06:09 UTC

Right now, the servers at Berkeleys are a little sluggish, we all have upload-/download problems ATM. This will probably be fixed in the curse of the day (at least I hope so...:-)). So it's hard to tell, if it's a failure on your side or if it's (more probably) something at Berkeleys end...

I would suggest to either close Boinc and try it again tomorrow or b) leave it as it is (BOINC will then continue to try downloading and eventually gets through - not recommended if you're on dial-up)

Hope this helps
Andy

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Message 548702 - Posted: 18 Apr 2007, 20:16:26 UTC

FYI: The BOINC servers seem to be up and running again...

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Message 548985 - Posted: 19 Apr 2007, 12:54:32 UTC

Still the same:

19.04.2007 14:49:42|SETI@home|Scheduler RPC succeeded [server version 509]
19.04.2007 14:49:42||General prefs: from SETI@home (last modified 2007-04-19 14:49:20)
19.04.2007 14:49:42||Host location: home
19.04.2007 14:49:42||General prefs: no separate prefs for home; using your defaults
19.04.2007 14:49:42||Reading preferences override file
19.04.2007 14:49:47|SETI@home|Deferring communication for 11 sec
19.04.2007 14:49:47|SETI@home|Reason: requested by project
19.04.2007 14:49:49|SETI@home|[file_xfer] Started download of file seti515.jpg
19.04.2007 14:49:49|SETI@home|[file_xfer] Started download of file 28ap04aa.2922.3394.36058.3.7
19.04.2007 14:49:51|SETI@home|Incomplete read of 4250.000000 < 5KB for seti515.jpg - truncating
19.04.2007 14:49:51|SETI@home|[file_xfer] Finished download of file seti515.jpg
19.04.2007 14:49:51|SETI@home|[file_xfer] Throughput 3777 bytes/sec
19.04.2007 14:49:51|SETI@home|[error] Checksum or signature error for seti515.jpg
19.04.2007 14:49:52|SETI@home|Deferring communication for 1 min 0 sec
19.04.2007 14:49:52|SETI@home|Reason: Unrecoverable error for result 28ap04aa.2922.3394.36058.3.7_1 (app_version download error: couldn't get input files:<file_xfer_error> <file_name>seti515.jpg</file_name> <error_code>-200</error_code></file_xfer_error>)
19.04.2007 14:49:56|SETI@home|[file_xfer] Finished download of file 28ap04aa.2922.3394.36058.3.7
19.04.2007 14:49:56|SETI@home|[file_xfer] Throughput 47483 bytes/sec
19.04.2007 14:50:53|SETI@home|Sending scheduler request: To fetch work
19.04.2007 14:50:53|SETI@home|Requesting 8640 seconds of new work, and reporting 1 completed tasks
19.04.2007 14:51:53|SETI@home|Scheduler RPC succeeded [server version 509]
19.04.2007 14:51:58|SETI@home|Deferring communication for 11 sec
19.04.2007 14:51:58|SETI@home|Reason: requested by project
19.04.2007 14:51:59|SETI@home|[file_xfer] Started download of file seti515.jpg
19.04.2007 14:51:59|SETI@home|[file_xfer] Started download of file 27se04aa.382.24514.972158.3.99
19.04.2007 14:52:06|SETI@home|Incomplete read of 4250.000000 < 5KB for seti515.jpg - truncating
19.04.2007 14:52:06|SETI@home|[file_xfer] Finished download of file seti515.jpg
19.04.2007 14:52:06|SETI@home|[file_xfer] Throughput 739 bytes/sec
19.04.2007 14:52:06|SETI@home|[error] Checksum or signature error for seti515.jpg
19.04.2007 14:52:08|SETI@home|Deferring communication for 1 min 0 sec
19.04.2007 14:52:08|SETI@home|Reason: Unrecoverable error for result 27se04aa.382.24514.972158.3.99_0 (app_version download error: couldn't get input files:<file_xfer_error> <file_name>seti515.jpg</file_name> <error_code>-200</error_code></file_xfer_error>)
19.04.2007 14:52:10|SETI@home|[file_xfer] Finished download of file 27se04aa.382.24514.972158.3.99
19.04.2007 14:52:10|SETI@home|[file_xfer] Throughput 28304 bytes/sec


I am using an UMTS modem on this laptop to connect to the inet.
Image file verification is still switched off, I double checked that.
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Message 549039 - Posted: 19 Apr 2007, 16:07:13 UTC
Last modified: 19 Apr 2007, 16:09:19 UTC

Okay, I've noticed, that by using the download link Wander gave you (this one), the file "Seti515.jpg" will be renamed to "Seti515.jpeg" (at least with my IE). So please exit BOINC and redownload it from here (right-click picture, save as...), save it to your BOINC\\projects\\setiathome.berkeley.edu folder and make sure, it keeps the right ending (.jpg, without the "e"!)

Another work around would be to use one of the optimised apps from Chickens page. These Seti apps also have the advantage to run much faster than the stock app. You need 7-Zip or WinRAR to extract these archives (you can find a link to 7-Zip on his homepage).

If none of this works, please report back, I' ll then try to prepare a zip file for download containing the missing image, ok?

Andy

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Message 549098 - Posted: 19 Apr 2007, 17:58:38 UTC - in response to Message 549039.

Okay, I've noticed, that by using the download link Wander gave you (this one), the file "Seti515.jpg" will be renamed to "Seti515.jpeg" (at least with my IE). So please exit BOINC and redownload it from here (right-click picture, save as...), save it to your BOINC\\projects\\setiathome.berkeley.edu folder and make sure, it keeps the right ending (.jpg, without the "e"!)

Another work around would be to use one of the optimised apps from Chickens page. These Seti apps also have the advantage to run much faster than the stock app. You need 7-Zip or WinRAR to extract these archives (you can find a link to 7-Zip on his homepage).

If none of this works, please report back, I' ll then try to prepare a zip file for download containing the missing image, ok?

Andy



Hi Andy,

I tried downloading the file with both IE and FireFox and the extension was the regular JPG (no E's). Well, if that's is happening to you, is completely possible that could be happening to him as well, because I though strange when he posted that even after manually putting the file there, BOINC wouldn't acknowledge its existence. Nice catch anyway :)

Regards,
Wander
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Message 549153 - Posted: 19 Apr 2007, 19:56:19 UTC - in response to Message 549098.
Last modified: 19 Apr 2007, 19:58:30 UTC

Hi Andy,

I tried downloading the file with both IE and FireFox and the extension was the regular JPG (no E's). <snip>


Hi Wander,
sometimes, strange things happen. On both the PCs at work (where I've manually DLed the file before) they were renamed to "Seti515.jpeg" in the IE "save as" window. However, now, that I'm at home, it keeps it's ending (.jpg). Maybe there's an issue with file associations and their corresponding endings, dunno... (MS-Windows, no need to say more... ;-))

Well, let's see if this clears it up...

Regards
Andy

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Message 549168 - Posted: 19 Apr 2007, 20:34:37 UTC - in response to Message 549153.

Hi Andy,

I tried downloading the file with both IE and FireFox and the extension was the regular JPG (no E's). <snip>


Hi Wander,
sometimes, strange things happen. On both the PCs at work (where I've manually DLed the file before) they were renamed to "Seti515.jpeg" in the IE "save as" window. However, now, that I'm at home, it keeps it's ending (.jpg). Maybe there's an issue with file associations and their corresponding endings, dunno... (MS-Windows, no need to say more... ;-))

Well, let's see if this clears it up...

Regards
Andy


I know what you mean. When I try to DL and save a WMV file in the computer I use to crunch for Beta, it always ID the file as an "Adobe Acrobat 7.0 file (PDF)". I already tried to find some faulty registry entry, reinstalled both WMP and Acrobat, but no joy. I always have to rename the file afterwards :)

Regards,
Wander


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Message 549256 - Posted: 19 Apr 2007, 22:48:12 UTC

I notice that it is an image file that is having the problem. I believe that there is a setting that allows verification of images to be turned off.
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Message 549296 - Posted: 20 Apr 2007, 1:34:46 UTC - in response to Message 549256.

I notice that it is an image file that is having the problem. I believe that there is a setting that allows verification of images to be turned off.


Hi John,

I believe Fin already tried it and it didn't worked. I just noticed that he's using a local preferences file. I think that's why it didn't worked.

@Fin,

Can you remove the file, restart BOINC and try the procedure again?

Regards,
Wander

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