Why can't i upload/download from SETI?

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Profile mikey
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Message 519180 - Posted: 18 Feb 2007, 14:44:52 UTC - in response to Message 518862.  
Last modified: 18 Feb 2007, 14:46:16 UTC

Okay, it would seem that my problem decided to ake and ass of me and resolve itself shortly after I posted that I tto was having a problem. Will keep an eye on it and see if the problem recurs.
thanks anyways foilks. TheAPostate


The new version may have just taken a minute to resolve things. I am glad all is now working.
How many accounts do you have on Seti? I do not see any computers when I view yours. Click on my name on the left and you will be able to see my computers, when I do the same to your I don't see an ycomputers.
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Message 520367 - Posted: 20 Feb 2007, 12:38:43 UTC - in response to Message 514453.  
Last modified: 20 Feb 2007, 12:41:04 UTC

[quote]System Status shows that Kryten et al are down.

How long have they been down for?
I have a similar upload/download problem (either 'failed', 'Deferred communication' or (and the best) "(not requesting new work or reporting completed tasks)".
My sole project is SETI, the PC is an Athlon 3000, running WinXP pro and v5.8.14, through a local network. I've flushed the dns as instructed. No change!

And it's all silence round here!

73
Dave
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Message 520379 - Posted: 20 Feb 2007, 13:24:26 UTC - in response to Message 520367.  

System Status shows that Kryten et al are down.


How long have they been down for?

That may have been so when that was originally posted, but they're not down now & things are working normally at present.
Grant
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Message 520383 - Posted: 20 Feb 2007, 13:30:57 UTC - in response to Message 520379.  


How long have they been down for?[/quote]
That may have been so when that was originally posted, but they're not down now & things are working normally at present.[/quote]

Latest from wherever they are is: 'Temporary failed download of file *****; file not found'

I don't think it's a communications problem, somehow. Has something got snarled up?

Dave
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Profile mikey
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Message 520585 - Posted: 20 Feb 2007, 23:05:52 UTC - in response to Message 520383.  


How long have they been down for?

That may have been so when that was originally posted, but they're not down now & things are working normally at present.[/quote]

Latest from wherever they are is: 'Temporary failed download of file *****; file not found'
I don't think it's a communications problem, somehow. Has something got snarled up? Dave [/quote]

Yes I think so, try shutting down Boinc for a few minutes, check in the Task Manager to see if it is really shut down. Then after it has been down for about 5 minutes restart it. If you un-hide your pc it might help the diagnosis process.
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Message 522104 - Posted: 23 Feb 2007, 12:47:07 UTC - in response to Message 520585.  
Last modified: 23 Feb 2007, 12:48:35 UTC

Yes I think so, try shutting down Boinc for a few minutes, check in the Task Manager to see if it is really shut down. Then after it has been down for about 5 minutes restart it. If you un-hide your pc it might help the diagnosis process.[/quote]

Thanks Mikey,I have now solved the problem. It transpires that there was a pair of "corrupt" (as in incomplete), files in the transfer box. Aborting them and then issueing a "Project Update" command soon downloaded new stuff for processing and it seems that my PC is Cooking by Gas (again).

One last question please. I have a second (slower) PC on the other end of my home network. How can I get it to work as well ?. The two are on a router thing and one machine can 'talk' to the other without too many problems. The second machine will be running Win ME (I have other tasks for it on occasions).


And where can I obtain an AVATAR ?


73
Dave
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Message 522225 - Posted: 23 Feb 2007, 19:39:35 UTC - in response to Message 519180.  

Okay, it would seem that my problem decided to ake and ass of me and resolve itself shortly after I posted that I tto was having a problem. Will keep an eye on it and see if the problem recurs.
thanks anyways foilks. TheAPostate


The new version may have just taken a minute to resolve things. I am glad all is now working.
How many accounts do you have on Seti? I do not see any computers when I view yours. Click on my name on the left and you will be able to see my computers, when I do the same to your I don't see an ycomputers.


thanks for the reply, though it now seems to be doing the very same thing again. Have no workunits d/l for the last 2 or so days again. I have no ideas why my profile has no computers registered to it. Also, to my embarresment I have to admit ignorance as to how to do that ;)



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Message 522240 - Posted: 23 Feb 2007, 20:04:15 UTC - in response to Message 522104.  

Thanks Mikey,I have now solved the problem. It transpires that there was a pair of "corrupt" (as in incomplete), files in the transfer box. Aborting them and then issueing a "Project Update" command soon downloaded new stuff for processing and it seems that my PC is Cooking by Gas (again).


No problem glad you got it working again!

One last question please. I have a second (slower) PC on the other end of my home network. How can I get it to work as well ?. The two are on a router thing and one machine can 'talk' to the other without too many problems. The second machine will be running Win ME (I have other tasks for it on occasions).


As long as the other machine can access the internet it can crunch.

And where can I obtain an AVATAR ?


I found mine on-line somewhere, don't remember where though.
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Message 522432 - Posted: 24 Feb 2007, 1:31:42 UTC

I tried everything that's on here, but nothing works. It's a very old computer, could that have anything to do with it? It's on the firewall exceptions list, and i've tried everything i could think of. what else is there?
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Message 522469 - Posted: 24 Feb 2007, 3:16:32 UTC - in response to Message 522432.  

I tried everything that's on here, but nothing works. It's a very old computer, could that have anything to do with it? It's on the firewall exceptions list, and i've tried everything i could think of. what else is there?

Turn the firewall off and see if it connects, if it does than that is the problem. This is not to say you have not tried to let things thru, this is to say computers are finicky. It is also eliminating known issues.
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Message 522501 - Posted: 24 Feb 2007, 4:11:52 UTC - in response to Message 522104.  

One last question please. I have a second (slower) PC on the other end of my home network. How can I get it to work as well ?. The two are on a router thing and one machine can 'talk' to the other without too many problems. The second machine will be running Win ME (I have other tasks for it on occasions).


And where can I obtain an AVATAR ?


Of course, it depends a little on how slow, and how much RAM you have in the slow machine - some projects require more than others. For example, CPDN requires a 1GHZ machine with about 500MB RAM. S@H will run on a Pentium 90 with 64MB RAM (I did that for a while before the machine died).


BOINC WIKI
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Message 522502 - Posted: 24 Feb 2007, 4:27:15 UTC - in response to Message 522432.  

I tried everything that's on here, but nothing works. It's a very old computer, could that have anything to do with it? It's on the firewall exceptions list, and i've tried everything i could think of. what else is there?


never mind, i fixed it! now to see if the computer can actually complete a deadline in time
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Message 522656 - Posted: 24 Feb 2007, 13:21:07 UTC - in response to Message 522502.  

I tried everything that's on here, but nothing works. It's a very old computer, could that have anything to do with it? It's on the firewall exceptions list, and i've tried everything i could think of. what else is there?


never mind, i fixed it! now to see if the computer can actually complete a deadline in time

Happy crunching and I sure hope after all the issues that machine had it WORKS!
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Message 522736 - Posted: 24 Feb 2007, 18:02:02 UTC

Okay, seems the problem is now fixed. I detched all projects, uninstalled BOINC and then reinstalled it. After reattaching all projects, it carried on as though there was no problem whatsover, even to d/l and running a SETI workunit.

THanks for your time and expertise guys
TheAopostate
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Message 522817 - Posted: 24 Feb 2007, 21:26:13 UTC - in response to Message 522736.  

Okay, seems the problem is now fixed. I detched all projects, uninstalled BOINC and then reinstalled it. After reattaching all projects, it carried on as though there was no problem whatsover, even to d/l and running a SETI workunit.
THanks for your time and expertise guys
TheAopostate


Hey the key is to get people crunching, glad it all worked out.
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Message 524210 - Posted: 27 Feb 2007, 17:35:21 UTC

Hi all,

Could anyone give me a tip?

I did everything, which is available (ipconfig / flushdns, ipconfig /registerdns, detach from SETI project, attach to it again, change the client from v5.4.9 to v5.8.15), but it doesn't work.
After the install of the client it is unable to download any of the files (e.g. setiathome_5.15_AUTHORS, setiathome_5.15_COPYING, setiathome_5.15_COPYRIGHT, setiathome_5.15_README or any wu), so unable to use it.
My opsys is an updated Win2000 SP4. The network is working, I can download the most fresh client, only it doesn't work.

The error messages is same like in the first message:
"Started download...
Temporarily failed download of ... : http error
Backing off...
Access to reference site succeeded - project servers may be temporarily down."

And it's funny that an older client (v5.4.11) is working at work.

Any ideas?

Thanks for the answers,
Kagemusha
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Message 524319 - Posted: 27 Feb 2007, 23:46:20 UTC - in response to Message 524210.  

Hi all,

Could anyone give me a tip?

I did everything, which is available (ipconfig / flushdns, ipconfig /registerdns, detach from SETI project, attach to it again, change the client from v5.4.9 to v5.8.15), but it doesn't work.
After the install of the client it is unable to download any of the files (e.g. setiathome_5.15_AUTHORS, setiathome_5.15_COPYING, setiathome_5.15_COPYRIGHT, setiathome_5.15_README or any wu), so unable to use it.
My opsys is an updated Win2000 SP4. The network is working, I can download the most fresh client, only it doesn't work.

The error messages is same like in the first message:
"Started download...
Temporarily failed download of ... : http error
Backing off...
Access to reference site succeeded - project servers may be temporarily down."

And it's funny that an older client (v5.4.11) is working at work.

Any ideas?

Thanks for the answers,
Kagemusha


Addendum: At work I use WinXP SP2 Corp.Ed. with all the patches.
Péterffy Zoltán
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Message 524642 - Posted: 28 Feb 2007, 19:42:13 UTC - in response to Message 524210.  
Last modified: 28 Feb 2007, 19:51:27 UTC

Hi all,

Could anyone give me a tip?

I did everything, which is available (ipconfig / flushdns, ipconfig /registerdns, detach from SETI project, attach to it again, change the client from v5.4.9 to v5.8.15), but it doesn't work.
After the install of the client it is unable to download any of the files (e.g. setiathome_5.15_AUTHORS, setiathome_5.15_COPYING, setiathome_5.15_COPYRIGHT, setiathome_5.15_README or any wu), so unable to use it.
My opsys is an updated Win2000 SP4. The network is working, I can download the most fresh client, only it doesn't work.

The error messages is same like in the first message:
"Started download...
Temporarily failed download of ... : http error
Backing off...
Access to reference site succeeded - project servers may be temporarily down."

And it's funny that an older client (v5.4.11) is working at work.

Any ideas?

Thanks for the answers,
Kagemusha


Hi Kagemusha,

Do you have a Firewall installed in that machine? If so, did you gave permission to BOINC to connect to the internet? Can you access the link below using your browser? It's a link to the DL site which contains all SAH files.

http://setiboincdata.ssl.berkeley.edu/sah/download_fanout/

What kind of connection do you have to internet? I see that you machine (ID 3121657) has attached, and got assigned 2 WUs. Did it managed to DL them?

Regards,
Wander

Edit: sorry I didn't noticed the message "access to reference site succeeded". Looking the time stamp of your post, it looks like you were trying to connect during a SAH maintenance outage. Could that be it?
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Message 524710 - Posted: 28 Feb 2007, 22:41:55 UTC - in response to Message 524642.  


Hi Kagemusha,

Do you have a Firewall installed in that machine? If so, did you gave permission to BOINC to connect to the internet? Can you access the link below using your browser? It's a link to the DL site which contains all SAH files.

http://setiboincdata.ssl.berkeley.edu/sah/download_fanout/

What kind of connection do you have to internet? I see that you machine (ID 3121657) has attached, and got assigned 2 WUs. Did it managed to DL them?

Regards,
Wander

Edit: sorry I didn't noticed the message "access to reference site succeeded". Looking the time stamp of your post, it looks like you were trying to connect during a SAH maintenance outage. Could that be it?


Hi Wander,

First, thanks for the answer.
And yes, I have a firewall: ZoneAlarm from ZoneLabs, I gave permission to BOINC to connect, what is more I turned off the firewall for a time, but the error still exists.
The above mentioned site doesn't show anything only a blank page in Firefox and "The page cannot be displayed" in IE.
I have a cable modem access, 512 kbit/sec down / 192 kbit/sec up.
My home machine (ID 3121657) try to download 2 WUs but the client says:

2007. 02. 28. 23:31:38||Starting BOINC client version 5.8.15 for windows_intelx86
2007. 02. 28. 23:31:38||log flags: task, file_xfer, sched_ops
2007. 02. 28. 23:31:38||Libraries: libcurl/7.16.0 OpenSSL/0.9.8a zlib/1.2.3
2007. 02. 28. 23:31:38||Data directory: C:\\Program Files\\BOINC
2007. 02. 28. 23:31:38||Processor: 1 AuthenticAMD AMD Athlon(tm) XP 1600+ [x86 Family 6 Model 6 Stepping 2] [fpu tsc sse 3dnow mmx]
2007. 02. 28. 23:31:38||Memory: 1.25 GB physical, 2.60 GB virtual
2007. 02. 28. 23:31:38||Disk: 5.00 GB total, 360.00 MB free
2007. 02. 28. 23:31:38|SETI@home|URL: http://setiathome.berkeley.edu/; Computer ID: 3121657; location: home; project prefs: default
2007. 02. 28. 23:31:38||General prefs: from SETI@home (last modified 2006-06-13 15:22:29)
2007. 02. 28. 23:31:38||Host location: home
2007. 02. 28. 23:31:38||General prefs: no separate prefs for home; using your defaults
2007. 02. 28. 23:31:38|SETI@home|[file_xfer] Started download of file 17no03aa.16461.8530.978394.3.169
2007. 02. 28. 23:31:38|SETI@home|[file_xfer] Started download of file 17no03aa.16461.8530.978394.3.184
2007. 02. 28. 23:32:00||Project communication failed: attempting access to reference site
2007. 02. 28. 23:32:00|SETI@home|[file_xfer] Temporarily failed download of 17no03aa.16461.8530.978394.3.169: system connect
2007. 02. 28. 23:32:00|SETI@home|Backing off 2 min 18 sec on download of file 17no03aa.16461.8530.978394.3.169
2007. 02. 28. 23:32:00|SETI@home|[file_xfer] Temporarily failed download of 17no03aa.16461.8530.978394.3.184: system connect
2007. 02. 28. 23:32:00|SETI@home|Backing off 1 min 19 sec on download of file 17no03aa.16461.8530.978394.3.184
2007. 02. 28. 23:32:02||Access to reference site succeeded - project servers may be temporarily down.
2007. 02. 28. 23:32:57|SETI@home|[file_xfer] Started download of file 17no03aa.16461.8530.978394.3.169
2007. 02. 28. 23:32:58|SETI@home|[file_xfer] Started download of file 17no03aa.16461.8530.978394.3.184
2007. 02. 28. 23:33:19||Project communication failed: attempting access to reference site
2007. 02. 28. 23:33:19|SETI@home|[file_xfer] Temporarily failed download of 17no03aa.16461.8530.978394.3.169: system connect
2007. 02. 28. 23:33:19|SETI@home|Backing off 7 min 39 sec on download of file 17no03aa.16461.8530.978394.3.169
2007. 02. 28. 23:33:20||Access to reference site succeeded - project servers may be temporarily down.
2007. 02. 28. 23:33:20|SETI@home|[file_xfer] Temporarily failed download of 17no03aa.16461.8530.978394.3.184: system connect
2007. 02. 28. 23:33:20|SETI@home|Backing off 2 min 29 sec on download of file 17no03aa.16461.8530.978394.3.184

...and so on...

PS.: I try to connect during the outage and after it too.
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Message 524730 - Posted: 28 Feb 2007, 23:01:10 UTC

Hi Kagemusha,

If you're unable to open that URL in your browser, maybe there's something wrong with your service provider or with one of the machines that are sitting between you and SAH servers.

Can you try the following commands in a Command Prompt window? This is only to test the connection between you and the servers:

ping setiboincdata.ssl.berkeley.edu -f -l 1472
ping setiboincdata.ssl.berkeley.edu -f -l 576


Give it a try. Depending on the results there maybe a easy solution.

Regards,
Wander

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Questions and Answers : Windows : Why can't i upload/download from SETI?


 
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