Can't instal on Win2000 (OK on XP machines)


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Questions and Answers : Windows : Can't instal on Win2000 (OK on XP machines)

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Profile krokr
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Message 1466 - Posted: 24 Jun 2004, 22:53:46 UTC
Last modified: 25 Jun 2004, 6:51:32 UTC

I have already successfully installed BOINC on two of my XP machines but when I ran the setup executable on my Win2000 machine I got the following error message:-
Setup.exe has generated errors and will be closed by Windows.You will need to restart the program.An error log is being created.

It late at night here but I can't find any log file and I get the same error everytime I run boinc_3.19_windows_intelx86.exe. I'm running as administrator and have disabled my antivirus and firewalls just in case but get the same message each time - any suggestions, apart from getting a good night's sleep!

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Message 1480 - Posted: 24 Jun 2004, 23:09:55 UTC

Check your Event Viewer (Control Panel, Administrative Tools, Event Viewer) if there's any mention of the exact error in there.

Else the log that's spoken of will be in Dr Watson.
Start->Run, type in msinfo32 {hit Enter}
Tools, Windows, Dr Watson.


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Jord™
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Message 1507 - Posted: 24 Jun 2004, 23:41:36 UTC - in response to Message 1480.
Last modified: 24 Jun 2004, 23:43:59 UTC

Thanks , I'd already looked in the event viewer, but hadn't thought of DrWatson (did say it was late!). There is an entry in the DrWatson log but it doesn't mean much to me, apart from confirming that setup.exe had some kind of access violation. If I post it is anyone able to interpret?
Reg

John McLeod VII
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Message 1599 - Posted: 25 Jun 2004, 1:31:33 UTC

The developers do read these boards, so yes, do post the Dr. Watson log. It may be decipherable by them.

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Message 1764 - Posted: 25 Jun 2004, 7:41:59 UTC - in response to Message 1599.
Last modified: 25 Jun 2004, 7:45:22 UTC

Just tried it again following a clean boot with the same results so the DrWatson log extract is attached at the bootom in case anyone can help.

I tried copying my new SETI_BOINC directory from one of my XP machines to my Win2000 machine and running the executable, and this seemed to work. I have currently stopped it and gone back to running my old SETI command line prog until(if) I get confirmation that the copied BOINC should run OK.

Reg

drwtsn32.log extract:

Application exception occurred:
App: (pid=1100)
When: 6/25/2004 @ 07:59:10.843
Exception number: c0000005 (access violation)

System Information Task List
00406b26 6656 push si
00406b28 6657 push di
00406b2a 6650 push ax
00406b2c 6653 push bx
00406b2e 6651 push cx
00406b30 6652 push dx
00406b32 668d95fcfcffff lea dx,[ebp+0xfffffcfc] ss:0012fc0c=3a43
00406b39 66b90000 mov cx,0x0
00406b3d b000 mov al,0x0
00406b3f b45a mov ah,0x5a

FAULT
00406b41 cd21 int 21
00406b43 7245 jb 0040d18a
00406b45 668bd8 mov bx,ax
00406b48 32c0 xor al,al
00406b4a 6633c9 xor cx,cx
00406b4d 6633d2 xor dx,dx
00406b50 6633f6 xor si,si
00406b53 66bf0100 mov di,0x1
00406b57 b45c mov ah,0x5c
00406b59 cd21 int 21
00406b5b 7304 jnb 0040a761
00406b5d 3c01 cmp al,0x1


Stack Back Trace
0012FF34 00407D2F 00400000 00000000 00132AF0 00000005 !
0012FFC0 7C581AF6 00000012 00000000 7FFDF000 C0000005 !
0012FFF0 00000000 00407BF0 00000000 000000C8 00000100 kernel32!OpenEventA

Raw Stack Dump
0012fbf4 00 00 08 00 00 f0 08 00 - 0c ff f0 2a 12 00 00 00 ...........*....
0012fc04 f0 2a 13 00 00 f0 fd 7f - 43 3a 5c 57 49 4e 4e 54 .*......C:WINNT
0012fc14 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc24 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc34 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc44 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc54 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc64 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc74 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc84 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fc94 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fca4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fcb4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fcc4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fcd4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fce4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fcf4 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fd04 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fd14 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012fd24 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

Questions and Answers : Windows : Can't instal on Win2000 (OK on XP machines)

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